Written on: 18/12/2012
LAPLAND UK. Parts of it were great. The beginning, making the toys, decorating biscuits, felt like you were going to another world. The end with Santa was also good but the middle hour and a half was really disappointing and boring. Not so much an ice rink as somewhere for the children to injure themselves as you could no more skate on it than in my front room. Very poor shop ( they advise you when you book to purchase jingles to spend) but there is nothing the children want to buy just... (read more)
Written on: 17/12/2012 by Mjw1979 (1 review written)
I took my 6 year old to lapland uk and she really wasn't disappointed in the slightest! From the moment you arrive you can see the excitement in the children's faces and even some adults as this isn't your normal run of the mill father Xmas experience. You start of with a great welcome but some very enthusiastic elves who get the children to believe they are about to enter a winter wonderland far away! They go through some brilliant activities including helping them make some teddy bears... (read more)
Written on: 09/12/2012
We visited Lapland UK last week and was extremely disappointed, the website site states it is a magical experience, well it was far from that. Firstly you queue for ages to check in, then you go through to meet 2 elves that waffle on and can't act, my son was completely bored and so were many other children. After the elves have handed out passports and sung a song they finally open a door to the Wonderland! Well it was a muddy path with artificial snow sprayed on trees, about 10 metres... (read more)
Written on: 24/11/2012
This was so expensive, the food was terrible and very expensive again, there was a plastic ice rink, and not much more for my two ten year old grand-daughters to do It was very badly organised, and was not one bit exciting as I would have expected for the money that they would have had a lot more people making it a very memorable day for the children. Queing up to get in took forever and caused the two youngest children to be bored and fed up by the time we got into the actual place. ... (read more)
Written on: 31/10/2012 by 123robz
I went in December 2008 I understand that was a long time ago however any child who is very festive(like me) will love it and the person who accompanied me loved it two. It was Christmas and snowy the tidy & well organised log cabin for lunch was great service and cosy along with the toy factory and gingerbread house. When we arrived it was quick, staff very organised, festive and polite they wasted no time and was well arranged. The activates were very enjoyable, it was very cute and... (read more)
Written on: 19/12/2011 by lovesxmas (1 review written)
I booked for a family of 4 back in September at a cost of £270. A month or so before our trip we received the childrens personalised invitations quickly followed by the tickets. As the day approached I read some reviews and started to worry as some reviews were not good....... I needn't of worried. From the moment you arrive it is so very well organised. As you go through each section (in groups of about 50) you are greeted by friendly elves who call all the children forward and the... (read more)
Written on: 18/12/2011
Lapland UK is great - it does what it says on the website and provides a magical, if somewhat capitalistic day out. BUT, what totally ruined it for me personally (my kids still loved it) was how nasty and badly behaved other peoples children were. The place was filled with BRATS who should've been on Santa's naughty list. My children were respectfully listening to and enjoying the tales told by the Sami, the elves and Mother Christmas.... The BRATS were shouting, creating mayhem and likely... (read more)
Written on: 17/12/2011 by cheryleepink (1 review written)
We booked Laplanduk for our two children it was FANTASTIC we booked it after looking on the website which looked really good. The night before we went I read some reviews and was shocked and very worried about what we were going to find, but I'm happy to say from start to finish it was AMAZING our nearly 4 year old daughter loved every minute of it especially ice skating and meeting father Christmas who new lots about her already which made it all the more magical for her. All the elves... (read more)
Written on: 13/12/2011
The overall experience of Lapland UK was OK with my daughter loving meeting Father Christmas. Best one I've seen. The gift is very good (it needed to be at price of admission). However whole day I felt let down from the start...turn up pay £2 parking...not a lot but its the principle. We paid £204 for this and tagging on a compulsory parking was just greed and left a bad taste. Queues are a pain and you can no longer return to the square as after meeting Father Christmas, the route leads... (read more)
Written on: 12/12/2011 by kentpoodle
had high expectations which sadly were not realised.Firstly £2 for parking was a surprise. Even tough the entry was timed we still had to wait and queue. The groups were very large (at least 70 in our group) which spoilt to intimate special experience i was expecting. Only half an hour each in the toy factory and gingerbread room which felt a bit rushed and the children seemed confused. Then had one and a half hours free time in the courtyard to with ice skating, huskys shopping and food... (read more)
Written on: 12/12/2011 by Debs007
We are a family of four visited 10/12/11 , one child is 9 the other is 6, we all had a fabulus time, there was a little wait for things but that didnt matter, as for the cost i thought it was reasonable! The ice skating was agian brilliant, lots of laughter! The pinacle was seeing The Big Red One was brilliant! He spent time with our children again it was all done really well! I cant see why people are saying its a rip off! One would pay £2.50 for a homemade cupcake in town, so why not... (read more)
Written on: 12/12/2011 by chrisendacott
Went in 2008 and 2009 and it was wonderful, changed dramatically to disappointing in 2010. The children wanted to try again this year, 2011, and it is now TERRIBLE!! Just a nasty, tacky, commercial experience with one short good bit right at the end, the visit to Santa. This is the only thing worth coming for and I would say if that experience alone was available it would be worth £10 each to do it, the rest of the time was awful and a complete waste of money. BAD BITS: Start with the... (read more)
Written on: 10/12/2011 by loobey79 (1 review written)
We went to Lapland UK today, a family of 7 (inc our 4 year old twins), this cost well over £500 !! Firstly, be prepared to queue - normally one would expect this at a theme park, but as they promote this isn't a theme park, it is TIMED !! You queue to hand over your day tickets, then you queue to meet the elves to open the doors, then guess what! You open the doors, walk half a metre and you queue again! Very impatient children to be heard. The Children got to stuff teddy bears in the Toy... (read more)
Written on: 05/12/2011 by condorspur
This, I would guess from the reviews on the internet, is an event that has served purpose and is now allowed to rot. So if you plan on going, go now before they let it slip much farther. Reviews from a few years ago, speak oh so highly, but then fast forward and year on year you find more and more bad reviews. I would suggest saving the near £250.00 for a half day out, and instead go to a free santa at one of the major shopping outlets, then go into a shop, and blow the money on the toy,... (read more)
Written on: 04/12/2011 by SIMOX (1 review written)
WENT TO LAPLAND UK ON SATURDAY 3RD 2011 FAMILY OF 4 COST £228 PLUS PARKING CHARGE WHEN YOU GET THERE OF £2 WE READ MANY REVIEWS BEFORE DECIDING TO SPEND A LARGE AMOUNT OF HARD EARNED MONEY ON GOING, WELL ,TO BE HONEST ITS NOT AT ALL GOOD VALUE FOR MONEY. ALL THE REVIEWS SAY GREAT DAY OUT, WHAT A WONDERFUL DAY ETC, SOME PEOPLE HAVE VERY SHORT DAYS THEN! LAPLAND IS A TIMED EVENT, AND ONLY LAST 3 AND A HALF HOURS SO ITS COSTING YOU £65 AND HOUR FOR A FAMILY OF FOUR. YOU CANT EXTEND OR... (read more)
Written on: 28/11/2011 by TruthfulTom (1 review written)
After our visit to Lapland UK, I can thoroughly recommend it to anyone thinking of going. I read some reviews before booking, and must say that several were spot on about the entrance on arrival, as I would have felt some anxiety had I not been forewarned! It doesn't exactly look spectacular, neither does the surrounding car parking area, but once you enter any fears will be dispelled. The staff are fantastic. They all seem so enthusiastic and really into what they are doing, really into... (read more)
Written on: 28/11/2011 by KateSheehan (1 review written)
After hearing from family and friends in past years how wonderful Lapland UK was, we bit the bullet, spent the money and went. The ticket prices conjure up thoughts that this would be the "Harrods" of Christmas experiences but we were not that impressed. You are greeted with a compulsory £2 parking fee....you have no choice as there is no-where else to park. The people employed to entertain the children as elves and Sami folk, although friendly, are more like bad actors and did not have the... (read more)
Written on: 16/01/2011
We had a great day at Lapland UK. My two children really enjoyed every aspect of Lapland UK from receiving the invitation to the grand finale of meeting Father Christmas - which, I have to say, brought a tear to my eye as it was so authentic and believable.
The gingerbread, toy factory and introduction was so unique and brilliant through a child's eye. There really is nothing to compare this whole experience to and all in all good value for money considering the time spent at Lapland UK,... (read more)
Written on: 13/01/2011
We had such a wonderful visit to Laplanduk, the day was perfect, magical in every way. Very well organised and the staff fantastic, everyone kept in character and so friendly. The shop was lovely with a wonderful variety of unusual gifts and not overpriced as you would normally expect and the shop ladies were also wonderful taking the time to enter in the spirit. My grandchildren and I loved it when they all did the Elf wave goodbye. Thank you for such a fantastic visit and memory we will... (read more)
Written on: 07/01/2011
We visited Lapland UK on 23.12.2010 and were slightly hesitant due to some of the reviews we have a 3 year old daughter and felt it was the right age to take her. Lapland UK was magical from start to finish we loved every single moment of it. The elves and in fact all staff were helpful and made you feel very special. Our daughter loved helping Mrs Christmas make gingerbread for santa and the ice rink was alot of fun. The best bit of all was meeting Santa you do not feel rushed he is just... (read more)
Written on: 06/01/2011
A truly magical day that was an absolute delight for my two little grandaughters aged 7 and 3. Very much a Christmas experience rather than just a visit. Good variety of things to do, very personable staff, and a wonderful Father Christmas. Very well organised and presented. The shop was great with really good quality and tasteful merchandise.
A day that will stay in the memory for children, parents and grannies alike.
Thank you (read more)
Written on: 06/01/2011
Lapland UK was the most magical family day out.
A lot of hard work and thought has gone into creating this truly wonderful experience. The Toy factory, the Gingerbread house, The post office The lovely husky dogs and Reindeer and as for Father christmas it makes for good value for money.
Even the shop was good value and had some lovely things in. Will definatley
book for next christmas. Thankyou LaplandUK (read more)
Written on: 05/01/2011
Lapland UK provides a fantastically theatrical experience that our children loved. With it's Elves, Sami, Mother and Father Christmas, secret doors and pathways and secret cabins in the woods it provides a unique experience in family entertainment - one that seeks to capture the spirt of Christmas - joy and happiness for all the family. A great concept that continues to be the best Father Christmas experience each year for our children and us. (read more)
Written on: 30/12/2010
Having wanted to go for the last 2 years and not been able, booked well in advance for Monday 6th December 2010 with my mum, sister, 3 year old nephew and 7 month old son.
Had a great time in the toy factory, and making gingerbread men.
Met huskys and the employees played their parts very well, was good value for money i thought, bar the restaurant which I thought was over priced small portions.
Would go again and would recommend, what more can I say. (read more)
Written on: 27/12/2010
This was our second visit to Lapland uk and was hoping things had improved alot since 2007.Unfortunatley no they hadnt,the whole afternoon could of been shortened down to 2 hours instead of the long drawn out process of 4 hours.It really wasnt neccessary to hang it out so long,the children were bored and cold as we were sent off for an hour before we were able to skate.So if you didnt want to spend a fortune in the restuarent just to keep warm you were left wandering around with nothing to... (read more)
Written on: 25/12/2010
We went to Lapland UK in 2010. We live in lincolnshire so it was quite a long journey, but I must say it was definatley worth it! We queued outside and then the elves gave us our passports and we went into a totally magic world. Snow was everywhere as we made our way to the elves toy factory.The children made puppets and had a story. Then we went on to mother christmas's kitchen and decorated gingerbread, yum!! Then we had a lunch break where you can eat, meet huskies and write a letter to... (read more)
Written on: 23/12/2010
We had an amazing time yesterday evening. Lapland UK rearranged our trip when we were unable to attend due to the weekend of severe weather which was fantastic news for us. The children (5 and 7) had an amazing time and have been telling everyone since how they helped the real Father Christmas. The grandparents had a magical evening watching the enjoyment on the childrens faces and grandad skating with a push-a-long penguin is a site we will remember for a while! We all loved the ice... (read more)
Written on: 23/12/2010
Hmmmm, just got back from our visit and can't help but feel the website doesn't really match our day. I don't see how adults can possibly be charged? My kids did enjoy Father Christmas, he was great - really very good and the saving grace of the day. I was on the understanding from the pics on the website and the 'personal experience' quotes that it would be just that. I lined up with the kids for our 11am slot and turned around to find around 50 other adults and children behind me also for... (read more)
Written on: 22/12/2010
We visited with our 6 year old daughter on Sun the 19th Dec. The real snow helped make the place feel magical. We personally thought the price for adults was too expensive, however we couldnt put a price on the look of our daughters face for the 4 hours we were there for. We met the absolutely most fantasic Father Christmas at the end of the day who I couldnt praise enough, he was exactly how you would imagine Father Christmas to be. Thank you for a wonderful day Lapland UK (read more)
Written on: 22/12/2010
My family visisted UK Lapland on Monday 20.12.10 - and what an amazing day, my 7 year old son really enjoyed himself and was well worth the money, i agree with another review that people sometimes forget this is for children and we would recommend this to any friends and family. The whole event was well organised and the staff played their parts very well keeping the children entertained and the magic of xmas alive. (read more)
Written on: 22/12/2010 by Scott V (2 reviews written)
What a truly amazing experience! We live only a few miles from Bewl Water, the site of Lapland UK, but have never visited before being slightly put off by price and online reviews. However after hearing great comments from friends who had been we thought we would give it a go and do not regret our decision at all.
I was amazed how a familiar site to us had been transformed beyond recognition. I was genuinely surprised when we got to the restaurant as I did not recognise it with it's log... (read more)
Written on: 22/12/2010
We visited Lapland UK on monday and had a fantastic time.Three adults and 3 girls aged 3,4,and 8 enjoyed every second of the visit. All three children were awestruck as the characters are so enthusiastic and the settings are amazing.I have never seen the girls so excited and happy on a day out - they bought in to the whole experience and it was magical. The activities were ideal for the ages of the children we took and the staff made everything so special.
Although it is not a cheap day... (read more)
Written on: 21/12/2010 by cmoodo (1 review written)
Anyone writing a negative review is clearly forgetting that this is for children - this was also our third visit, and yes there were changes, but the Children still felt as much magic as ever - the skating was great - no one got wet and soggy and who cares - everyone is falling over and having fun - Torvill and Dean wannabees should go elsewhere - the catering is fine, and the criticisms made are unfair, unkind and put at real risk the whole concept, which for kids in the UK would be a real... (read more)
Written on: 21/12/2010
This was our 3rd visit and after the previous two visits we couldn't wait to go however we will not be returning next year.
Having found previous years magical this year everything seemed to have been a victim of cost cutting (although the saving on ticket prices did not match).
Food which was included before was now £40 plus for a family of 4 and not particularly child friendly (no child size portions). The ice rink was no longer ICE just that horrible plastic stuff which as well as... (read more)
Written on: 21/12/2010
Had a great day and my son throughly enjoyed himself (read more)
Written on: 21/12/2010
As adults just going along with a friend and two children thought the whole experience a long wait at every entry and only suitable for small children and an absolute rip off for adults accompanying the children. The price of the food also far to high for a family or more so a single parent family to buy high priced small meals. fortunately we had been bought the ticket but had I known the price I would not have declined as the person who bought the ticket struggles enough financially but... (read more)
Written on: 20/12/2010
I visited with my son (aged 7)on Thursday the 16th, the same day as another reviewer, who thought it was rubbish? Well, all i can say is this, were we at the same attraction?? We booked for 3.30, had only 8 children in our group and have a fantastic day (100 times 100 percent brilliant according to my 7 yr old). What do you expect for the money? The problem, i think, is that parents are expecting Lapland, without the cost of Lapland! We enjoyed every minute of it. Especially when at 6pm we... (read more)
Written on: 20/12/2010
I can't believe how negative some of the reviews are on here. We took our almost 4 year old and she adored it - it is a magical place (aimed at children - it's not there to entertain grown ups) and given the attention to detail, the quality and number of staff it is well worth the money. If you are of a cynical nature or have slightly older cynical children then it is not for you. But, if you love Christmas it is a fantastic day out which gave us some priceless memories (read more)
Written on: 20/12/2010
Well enough organised and the elfs where really good and santa fantastic but the ticket price did not justify the end product. For the same price or litte more one could have taken themselves to disneyland paris on a day trip.
However My little girl enjoyed it and I would recommend to anyone if the adult ticket price was greatly reduced as I dont see what we get. A seat at the side of a room and 30 minutes on a platic ice rink and all at a bargin price of £60 odd pounds....
Food... (read more)
Written on: 20/12/2010
The Best Experience Ever!!
We went to Lapland UK today (19/12/2010) and I have had the best day I've had in my entire life.. And so have my kids & family. We have all left feeling very magical, christmas'y, & totally privileged!
My Two children, Aged 6 & 4 - (Girlies) My Husband, My Mother, Mothers Husband and I (mummy) All decided to go as I had been recommended by my sister who also had a great time last year.. We were all wondering if we'd have as much of a good day as she did last year... (read more)
Written on: 19/12/2010
I think people going to lapland uk for 1st time this year prob think it's a nice experience. However we went last year and have just got back from our 2nd trip. On comparison, last year was miles better.really MAGICAL! And much better organised last year! The ice rink this year was terrible, even the penguins couldn't go round properly. & with the time on the ice rink massively reduced (it was at end of visit last year) we only got 15 mins on the rink, and unlike last year no Helpers were on... (read more)
Written on: 18/12/2010
I went to Lapland UK and my children and I had an amazing time! I took 3 children of 7 years old and a 1 year old, the 7 year olds thought it was the best thing ever! The elves were fantastic, we got to see husky dogs, reindeers, they decorated gingerbread men, had a story with mother chrstmas, helped make toys and of course saw the big man himself! Santa was very authentic and they got a lovely soft toy. A good time was had by all - adults and children! So pleased we have added to the... (read more)
Written on: 17/12/2010
Lapland UK Kent - We had a fab time , we visited on the 12 Dec and were the first group of the day, so did not have to que, my 3 yr old was a little aprehensive of meeting father christmas and they were brilliant with him, the real husky dogs were beuatiful. Mother Christmas was good, could do with being a bit more jolly as the kids are quite excited and tired by this point. Ice skating ..... Get a real ice rink, fake ice is a no no.
Car park seems to be work in progress but was fine,... (read more)
Written on: 17/12/2010
Very disappointing, from the original telephone booking- which lasted almost an hour as apparently they were training that day, the staff suggested phoning us back in the end as the call is more expensive than usual rates. How to sum up, well its the first time i've left somewhere feeling totally robbed. Forget mud and lack of security and lighting when you exit into complete darkness,a four hour slot, lose an hour for lunch where you're just wandering aimlessly, lose another half hour on... (read more)
Written on: 17/12/2010
I went to Lapland UK on Monday 6th Dec 2010 I have a 2 year old son and a 3 year old daughter!
They thought it was absolutly fantastic and after all it the smiles on thier face and thier happiness that counts.
The whole operation was fantastic and well organised, the actors were very good and welcoming to all.
I would of like to know the cost of food before we arrived but the food was great and good value.
The ice rink isnt ice but after all it is for children and again they seemed to... (read more)
Written on: 16/12/2010
LaplandUK is a total rip off from start to finish. Groups are far too big for any sense of a peronal touch. Could all esily be fitted into 2 hours but then they'd miss out on charging £6.50 for a tiny bowl of macaroni cheese. I ordered a glass of wine which was served from a 3 litre screw top bottle which simply said 'WINE' on the front. It tasted totally vile. Two very sad looking reindeers and an equally sad pair of huskies. The elves however were marvellous and very enthusiastic and... (read more)
Written on: 14/12/2010
This is the third year we've been to Lapland UK. I was sorely disappointed and won't be going again. It was complete chaos at the entrance and even though our time slot was 10:30 we didn't get in until 10:40 because there was a long queue of confused people and no information about the delay. The performers are fun and enthusiastic and generally very good. All the activities are enjoyable and Father Christmas was much better this year. The down sides are: food was not included this year,... (read more)
As rated by real users