Anytime Fitness Reviews - www.anytimefitness.co.uk

Click here if this is your business
★★★☆☆
2.6 / 5
61
38% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Anytime Fitness www.anytimefitness.co.uk - Ask a question now

Media Gallery for Anytime Fitness www.anytimefitness.co.uk

Anytime Fitness www.anytimefitness.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“DATA PROTECTION BREACH SURELY”

Written on: 01/02/2017 by allanlawrence (1 review written)

I am more than happy to take this review down, if revised and resolved. I owe some money to Anytime Fitness. A staff member decided to tell my colleagues who attend the gym this stating "He will be referring me to a debt collection" One of my colleagues described this as she was 'cornered' being told this. To add insult, my landlord is also my director in the company. Who was obviously concerned about this as the address I live at could be flagged credit check wise. So I went to see this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DISGRACEFUL URMSTON”

Written on: 01/02/2017 by Hernandez378 (1 review written)

Customer service is nill. They will dupe you into a contract and when you try to cancel it they will not make it simple. They will take money from your account. Disgraceful gym… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't Sign Up”

Written on: 01/01/2017 by MacKinnonva411 (1 review written)

I was a member of the gym however due to poor management, unhelpful staff and silly changes I decided to go elsewhere. I went back recently with a free pass and I was meant by unhelpful staff member, I was told I couldn't use my free pass and I had to pay £7 to use the gym. As I was meeting a friend I agreed to pay the fee however in the office the member of staff increase the payment to £10. I was left in awakard position as my friend was waiting. IMHO this is the worst gym in Basingstoke!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Darrylkensley's Comment

Written on: 06/02/2017

Hey, can you provide me with some more details of what happened? Sorry that you experienced this in our club!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Do not sign up!”

Written on: 26/11/2016 by OliviaShaffer322 (1 review written)

I'm happy to see I'm not the only one with problems! I signed up to this gym being told I could cancel ANYTIME like pure gym. I asked more than once before signing my contract and was told each time that I could. Went to cancel my membership to be told I can not do this and if I cancel my direct debit it'll go to a debt collection agency. Never known this to be true with a gym?? They give false information to get you to sign up avoid at all costs!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Was given a one year contract against my will”

Written on: 23/11/2016 by Tess.L (1 review written)

I went to this gym looking for a 3 month contract as I move around a lot and can't be tied down to a one year contract. I then found out that the member of staff who did my contract put me on a one year one instead of the one I asked for (and I even questioned her on it before I left the office again) now I'm getting emails stating that if I don't pay the monthly fee I'll have to pay the whole years worth (about £420) when I didn't even sign up for that?! Absolutely disgusting. Avoid this gym… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Unhelpful staff”

Written on: 30/10/2016 by Hoffman198 (1 review written)

Vending machine doesn't work it simply takes your money then staff offer you no help or a refund. There isn't enough weights to lift when it's busy, music is annoying… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid at all costs”

Written on: 19/10/2016 by Rowant387 (1 review written)

I have found many reviews with similar experiences to mine. These guys will provide false information and try to rush you to entice you into a contract. They will say that there is one months notice for cancellation and they will not tell you any further details. Make sure you read all the details, the staff, head office and the small print in the contract all make it very difficult to get out of. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“A better experience than these reviews suggest, (Cribbs)”

Written on: 27/09/2016 by jharrisuk (1 review written)

I've only been a member for a short while, but have had a much better experience than most people have described below. This could be due to me mostly attending at times when the gym isn't that busy, but I've not see any issues with the PTs or any hassle from the Anytime Fitness parent company. The individual bathrooms could do with a refresh, I've not seen them dirty yet, they're just tiered, as is the case in lots of gyms as they are used so frequently and it's a significant impact to the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“He applies too much pressure”

Written on: 11/08/2016 by Anne197 (1 review written)

I went to have a look around and use the free 3 day trial, it was nice to be able to try the gym and decide whether I want to join but it would've been nicer if he hadn't of applied so much pressure on me to join!4 stars as it's a very nice gym with good equipment. I think the cost is a bit too much though… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“no no no”

Written on: 18/07/2016 by annoingme79 (1 review written)

Joined only to used tthe projector, was ok for 3 months, then they decided to offer classes, oh i can still use it but at the time that suits them, so i change time but some ppl choose to use that room to do same exercises using the same weights and mirror availible where THERE ISN T A PROJECTOR, even the trainers take them in a chat away about the exercises while i try to follow a class cause the ones they offer from hula ups to boxercercises are boring as hell. so i go at 6 am, no possible… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Un-managed Freelance Personal Trainers ”

Written on: 02/07/2016 by ColtDunlap90 (1 review written)

I train between Bradley Stoke and Cribbs Causeway at Bristol. Bradley Stoke is smaller and better managed, however Cribbs Causeway has improved recently. I have always had an issue with the personal trainers at Cribbs thinking it is their own personal gym. This week was the case in point, went straight from work (Thursday), PT was training a personal group of his own taking over most of the upstairs studio - no problem, but the loud shouting was an issue, I don't need the hassle after work when… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst customer service experience - EVER!”

Written on: 18/04/2016 by PierceChristian316 (1 review written)

1. Turned up at a gym in network for opening day- fob would not work neither owner or manager handled well and I didn't even see the new gym! 2. Turned up second day - same issue - owner shrugged at my issue - still didn't see gym- maybe it wasn't finished who knows! 3. Contacted head office and others and found out gym door faulty 4. A month on contacted head office - "who said gym door faulty- not us" was the response. Like dealing with a prosecuting barrister not a company that values… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“constant harassment ”

Written on: 21/09/2015 by Montgomery495 (1 review written)

Went in and enquired about prices in July, they told me I had to fill out all my personal details for a health and safety form because I had been let into the building. Well that was a big mistake! Was constantly bombarded with phone calls, text messages and emails. Even when I walked past the gym on my lunch break at work, there is one of the members of staff nagging literally everyone that walks past. It is now September and they have finally have stopped contacting me, even though I had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just say NO!”

Written on: 15/09/2015 by KenyonSchofield267 (1 review written)

Horrible! The way I was treated when they made a mistake is awful! First, the owner called me and my son, liars! My son cancelled his account in May and they continued to charge him until September. Anytime Fitness does not have paperwork to cancel their contracts. You have to trust that the kid in the office is going to cancel it. What if that kid doesn't cancel the contract? You are called a liar and irresponsible. What about your employee? Why didn't he do what he was suppose to do?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appalling!”

Written on: 23/08/2015 by Saraim5 (1 review written)

As many people have mentioned on these reviews, the main problem is the contract. I started the gym in April 2015 which was all good to start off with. 4 months down the line, I now find myself in a situation where due to work & personal commitments, I find it difficult to go once a week, & with paying £34.95 a month, it doesn't seem anywhere near worth it. Admittedly, when I signed up & didn't fully really all the terms & conditions, which I now deeply regret, as it states that you can only… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Urmston DIRTY !!”

Written on: 18/03/2015 by jgBaker258 (1 review written)

This gym has been open for a little over 6 months. The cleanliness of the gym, no sorry, the changing rooms is appalling. The floor and wall tiles look like they have never been cleaned, the air vents are full of dust. They did have a fabulous cleaner for a while, but she left. Since then the cleanliness has deteriorated quickly. The members are partly to blame, but ultimately it is for the management to maintain cleanliness levels. In this gym cleanliness is not a high priority. Anyone else… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Adambowerman's Comment

Written on: 16/07/2015

Hi jgBaker258, I am the Club Manager for Anytime Fitness in Urmston and this review has just been brought to my attention.

At the time of your review we actually had a cleaner in employment who should have been cleaning the facilities on a daily basis, unfortunately this was not the case. We have since made changes to our staffing to address this issue and there is now a strict cleaning rota in place to ensure our facilities are spotless.

If you are currently a member then please come and discuss this with me so if there are any concerns you still have we can rectify them immediately.

Kind Regards
Adam Bowerman
Club Manager
Anytime Fitness Urmston

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★☆☆

“it went from 100 to zero.”

Written on: 25/02/2015 by ueCaldwell174 (1 review written)

I joined Anytime fitness (Eastleigh) about 18months ago, what attracted me to it was the knowledgeable and fit staff members. If you had a problem or you had a certain goal they would help you but over the 18months I have been there, certain staff left and I was a bit disappointed because they really gave the gym a good name! What it's like today? (the present) All the staff who was there have now all left. And have now been replaced with young staff... I don't have a problem with young… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Anytimefitnesseastleigh's Comment

Written on: 20/07/2015

Hi,

Your review has only just been brought to my attention - I would love to discuss the points you have raised in your review with you to help improve our Club.

I hope to hear from you soon - Many thanks - Richard, Club Manager

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“TERRIBLE”

Written on: 23/02/2015 by Lainey356 (1 review written)

Terrible quality of service. Would not recommend joining and getting yourself trapped in a money making contract that wont be easy to get out of! Staff clearly don't know the contract considering I was told that I had to pay an extra 4 month cancellation period after my 12month contract when in fact in the contract it states 1 month notice being necessary. Save the hassle and join a better gym!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kellib27's Comment

Written on: 25/02/2015

Yes this place is horrible! I definetly do NOT recommend them! And if you ACH is set up and something goes wrong (like if the pmt doesn't process on THEIR behalf), then they want to charge you a late fee of $19.50; heck no!! They are a ripoff. The only good thing about them is that they are open 24 hrs/day.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆

“Basingstoke Branch”

Written on: 08/02/2015 by Pushtiu (1 review written)

I have activated the advertised free 3 days trial in January 2015. I was initially told that the first 2 months and the last month of a full one year membership would be free of charge (None of the staff despite their politeness cared about mentioning that this was only part of the January offer). After my free trial ended at the beginning of February 2015 I've decided to sign up to a full membership only to be told that the January offer is not more valid. Additionally I was asked to pay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“ alert”

Written on: 03/02/2015 by warning16 (1 review written)

Pluses: good facilities, national network, 24 hour access. Minuses: --they charge $80 for an entry fob that can't cost more than $5. --You pay an extra month's membership for equipment upgrades over the course of a year. (The major upgrade was the manager upgrading to a Mercedes.) --The fees are quite variable, so push for a deal. My $45 a month was reduced to $30 when I said I wouldn't renew my contract. (I cancelled anyway and found a better club at $19 a month.) --If you give notice to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview