Anytime Fitness Reviews - www.anytimefitness.co.uk

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★★★☆☆
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Latest Reviews

★★★★★

“Pole-arity Fitness Classes in West Sussex”

Written on: 10/08/2017 by polearityfitness (1 review written)

I was a little bit nervous when I decided to go to one of their monthly free gym events because I didn't know what to expect as I don't have a lot of confidence but I absolutely loved it! Anytime Fitness makes you feel so comfortable and the other gym members are so friendly and supportive too.I can see how my body is changing and that I am improving my fitness rapidly.I love Anytime Fitness and I can recommend this studio to everyone… Read Full Review

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★★★☆☆

“Bit Annoyed by Urmston”

Written on: 11/03/2017 by mqBishop284 (1 review written)

I signed a contract last year dated 24th Jan 2016 and my committment end date was 31st Jan 2017 which means it's not paid in arrears. I had two frozen months Aug/Sept which stretched my membership out to 24th March 2017 as I understand a 12 month contract. Earlier I filled in a cancellation form as fair warning to them as I was considering my membership. They had taken a payment for march on 1st March so I cancelled my DD for April as I didn't want further money taken out of my account and… Read Full Review

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★☆☆☆☆

“No No No”

Written on: 02/03/2017 by Andreso195 (1 review written)

Chelsea Branch Bad customer service, Cancellation trick I usually pay the fee every 1st of the month and i gave them a notice on 1st March and here is the reply "I will process your membership cancellation  after your last payment on 1st of April and your membership will be cancel end of April 2017" Well done you … Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 23/02/2017 by zlReynolds116 (1 review written)

Absolutely disgusted by the service at Bradley Stoke in Bristol. Repeatedly lied and are not trustworthy at all. Absolute money grabbers. I'm currently having to resolve a situation where they are sending me threatening emails saying my details are going to be passed on to debt collectors and that it could affect my credit ratings. I have NEVER had any reason for bad credit before and this is causing me a lot of unneeded stress. AVOID!… Read Full Review

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★☆☆☆☆

“DATA PROTECTION BREACH SURELY”

Written on: 01/02/2017 by allanlawrence (1 review written)

I am more than happy to take this review down, if revised and resolved. I owe some money to Anytime Fitness. A staff member decided to tell my colleagues who attend the gym this stating "He will be referring me to a debt collection" One of my colleagues described this as she was 'cornered' being told this. To add insult, my landlord is also my director in the company. Who was obviously concerned about this as the address I live at could be flagged credit check wise. So I went to see this… Read Full Review

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★☆☆☆☆

“DISGRACEFUL URMSTON”

Written on: 01/02/2017 by Hernandez378 (1 review written)

Customer service is nill. They will dupe you into a contract and when you try to cancel it they will not make it simple. They will take money from your account. Disgraceful gym… Read Full Review

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★☆☆☆☆

“Don't Sign Up”

Written on: 01/01/2017 by MacKinnonva411 (1 review written)

I was a member of the gym however due to poor management, unhelpful staff and silly changes I decided to go elsewhere. I went back recently with a free pass and I was meant by unhelpful staff member, I was told I couldn't use my free pass and I had to pay £7 to use the gym. As I was meeting a friend I agreed to pay the fee however in the office the member of staff increase the payment to £10. I was left in awakard position as my friend was waiting. IMHO this is the worst gym in Basingstoke!!… Read Full Review

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Darrylkensley's Comment

Written on: 06/02/2017

Hey, can you provide me with some more details of what happened? Sorry that you experienced this in our club!

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★☆☆☆☆

“Do not sign up!”

Written on: 26/11/2016 by OliviaShaffer322 (1 review written)

I'm happy to see I'm not the only one with problems! I signed up to this gym being told I could cancel ANYTIME like pure gym. I asked more than once before signing my contract and was told each time that I could. Went to cancel my membership to be told I can not do this and if I cancel my direct debit it'll go to a debt collection agency. Never known this to be true with a gym?? They give false information to get you to sign up avoid at all costs!… Read Full Review

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★☆☆☆☆

“Was given a one year contract against my will”

Written on: 23/11/2016 by Tess.L (1 review written)

I went to this gym looking for a 3 month contract as I move around a lot and can't be tied down to a one year contract. I then found out that the member of staff who did my contract put me on a one year one instead of the one I asked for (and I even questioned her on it before I left the office again) now I'm getting emails stating that if I don't pay the monthly fee I'll have to pay the whole years worth (about £420) when I didn't even sign up for that?! Absolutely disgusting. Avoid this gym… Read Full Review

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★☆☆☆☆

“Unhelpful staff”

Written on: 30/10/2016 by Hoffman198 (1 review written)

Vending machine doesn't work it simply takes your money then staff offer you no help or a refund. There isn't enough weights to lift when it's busy, music is annoying… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 19/10/2016 by Rowant387 (1 review written)

I have found many reviews with similar experiences to mine. These guys will provide false information and try to rush you to entice you into a contract. They will say that there is one months notice for cancellation and they will not tell you any further details. Make sure you read all the details, the staff, head office and the small print in the contract all make it very difficult to get out of. … Read Full Review

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★★★★☆

“A better experience than these reviews suggest, (Cribbs)”

Written on: 27/09/2016 by jharrisuk (1 review written)

I've only been a member for a short while, but have had a much better experience than most people have described below. This could be due to me mostly attending at times when the gym isn't that busy, but I've not see any issues with the PTs or any hassle from the Anytime Fitness parent company. The individual bathrooms could do with a refresh, I've not seen them dirty yet, they're just tiered, as is the case in lots of gyms as they are used so frequently and it's a significant impact to the… Read Full Review

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★★★★☆

“He applies too much pressure”

Written on: 11/08/2016 by Anne197 (1 review written)

I went to have a look around and use the free 3 day trial, it was nice to be able to try the gym and decide whether I want to join but it would've been nicer if he hadn't of applied so much pressure on me to join!4 stars as it's a very nice gym with good equipment. I think the cost is a bit too much though… Read Full Review

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★☆☆☆☆

“no no no”

Written on: 18/07/2016 by annoingme79 (1 review written)

Joined only to used tthe projector, was ok for 3 months, then they decided to offer classes, oh i can still use it but at the time that suits them, so i change time but some ppl choose to use that room to do same exercises using the same weights and mirror availible where THERE ISN T A PROJECTOR, even the trainers take them in a chat away about the exercises while i try to follow a class cause the ones they offer from hula ups to boxercercises are boring as hell. so i go at 6 am, no possible… Read Full Review

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★★★☆☆

“Un-managed Freelance Personal Trainers ”

Written on: 02/07/2016 by ColtDunlap90 (1 review written)

I train between Bradley Stoke and Cribbs Causeway at Bristol. Bradley Stoke is smaller and better managed, however Cribbs Causeway has improved recently. I have always had an issue with the personal trainers at Cribbs thinking it is their own personal gym. This week was the case in point, went straight from work (Thursday), PT was training a personal group of his own taking over most of the upstairs studio - no problem, but the loud shouting was an issue, I don't need the hassle after work when… Read Full Review

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★☆☆☆☆

“Worst customer service experience - EVER!”

Written on: 18/04/2016 by PierceChristian316 (1 review written)

1. Turned up at a gym in network for opening day- fob would not work neither owner or manager handled well and I didn't even see the new gym! 2. Turned up second day - same issue - owner shrugged at my issue - still didn't see gym- maybe it wasn't finished who knows! 3. Contacted head office and others and found out gym door faulty 4. A month on contacted head office - "who said gym door faulty- not us" was the response. Like dealing with a prosecuting barrister not a company that values… Read Full Review

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★☆☆☆☆

“constant harassment ”

Written on: 21/09/2015 by Montgomery495 (1 review written)

Went in and enquired about prices in July, they told me I had to fill out all my personal details for a health and safety form because I had been let into the building. Well that was a big mistake! Was constantly bombarded with phone calls, text messages and emails. Even when I walked past the gym on my lunch break at work, there is one of the members of staff nagging literally everyone that walks past. It is now September and they have finally have stopped contacting me, even though I had… Read Full Review

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★☆☆☆☆

“Just say NO!”

Written on: 15/09/2015 by KenyonSchofield267 (1 review written)

Horrible! The way I was treated when they made a mistake is awful! First, the owner called me and my son, liars! My son cancelled his account in May and they continued to charge him until September. Anytime Fitness does not have paperwork to cancel their contracts. You have to trust that the kid in the office is going to cancel it. What if that kid doesn't cancel the contract? You are called a liar and irresponsible. What about your employee? Why didn't he do what he was suppose to do?… Read Full Review

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★☆☆☆☆

“Appalling!”

Written on: 23/08/2015 by Saraim5 (1 review written)

As many people have mentioned on these reviews, the main problem is the contract. I started the gym in April 2015 which was all good to start off with. 4 months down the line, I now find myself in a situation where due to work & personal commitments, I find it difficult to go once a week, & with paying £34.95 a month, it doesn't seem anywhere near worth it. Admittedly, when I signed up & didn't fully really all the terms & conditions, which I now deeply regret, as it states that you can only… Read Full Review

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★☆☆☆☆

“Urmston DIRTY !!”

Written on: 18/03/2015 by jgBaker258 (1 review written)

This gym has been open for a little over 6 months. The cleanliness of the gym, no sorry, the changing rooms is appalling. The floor and wall tiles look like they have never been cleaned, the air vents are full of dust. They did have a fabulous cleaner for a while, but she left. Since then the cleanliness has deteriorated quickly. The members are partly to blame, but ultimately it is for the management to maintain cleanliness levels. In this gym cleanliness is not a high priority. Anyone else… Read Full Review

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Adambowerman's Comment

Written on: 16/07/2015

Hi jgBaker258, I am the Club Manager for Anytime Fitness in Urmston and this review has just been brought to my attention.

At the time of your review we actually had a cleaner in employment who should have been cleaning the facilities on a daily basis, unfortunately this was not the case. We have since made changes to our staffing to address this issue and there is now a strict cleaning rota in place to ensure our facilities are spotless.

If you are currently a member then please come and discuss this with me so if there are any concerns you still have we can rectify them immediately.

Kind Regards
Adam Bowerman
Club Manager
Anytime Fitness Urmston

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