Anytime Fitness Reviews - www.anytimefitness.co.uk

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Latest Reviews

★☆☆☆☆

“Urmston DIRTY !!”

Written on: 18/03/2015 by jgBaker258 (1 review written)

This gym has been open for a little over 6 months. The cleanliness of the gym, no sorry, the changing rooms is appalling. The floor and wall tiles look like they have never been cleaned, the air vents are full of dust. They did have a fabulous cleaner for a while, but she left. Since then the cleanliness has deteriorated quickly. The members are partly to blame, but ultimately it is for the management to maintain cleanliness levels. In this gym cleanliness is not a high priority. Anyone else… Read Full Review

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★★★☆☆

“it went from 100 to zero.”

Written on: 25/02/2015 by ueCaldwell174 (1 review written)

I joined Anytime fitness (Eastleigh) about 18months ago, what attracted me to it was the knowledgeable and fit staff members. If you had a problem or you had a certain goal they would help you but over the 18months I have been there, certain staff left and I was a bit disappointed because they really gave the gym a good name! What it's like today? (the present) All the staff who was there have now all left. And have now been replaced with young staff... I don't have a problem with young… Read Full Review

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★☆☆☆☆

“TERRIBLE”

Written on: 23/02/2015 by Lainey356 (1 review written)

Terrible quality of service. Would not recommend joining and getting yourself trapped in a money making contract that wont be easy to get out of! Staff clearly don't know the contract considering I was told that I had to pay an extra 4 month cancellation period after my 12month contract when in fact in the contract it states 1 month notice being necessary. Save the hassle and join a better gym!… Read Full Review

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Kellib27's Comment

Written on: 25/02/2015

Yes this place is horrible! I definetly do NOT recommend them! And if you ACH is set up and something goes wrong (like if the pmt doesn't process on THEIR behalf), then they want to charge you a late fee of $19.50; heck no!! They are a ripoff. The only good thing about them is that they are open 24 hrs/day.

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★★☆☆☆

“Basingstoke Branch”

Written on: 08/02/2015 by Pushtiu (1 review written)

I have activated the advertised free 3 days trial in January 2015. I was initially told that the first 2 months and the last month of a full one year membership would be free of charge (None of the staff despite their politeness cared about mentioning that this was only part of the January offer). After my free trial ended at the beginning of February 2015 I've decided to sign up to a full membership only to be told that the January offer is not more valid. Additionally I was asked to pay… Read Full Review

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★★☆☆☆

“ alert”

Written on: 03/02/2015 by warning16 (1 review written)

Pluses: good facilities, national network, 24 hour access. Minuses: --they charge $80 for an entry fob that can't cost more than $5. --You pay an extra month's membership for equipment upgrades over the course of a year. (The major upgrade was the manager upgrading to a Mercedes.) --The fees are quite variable, so push for a deal. My $45 a month was reduced to $30 when I said I wouldn't renew my contract. (I cancelled anyway and found a better club at $19 a month.) --If you give notice to… Read Full Review

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★☆☆☆☆

“Fraud Warning Do Not Sign Up”

Written on: 08/01/2015 by Pughpt283 (1 review written)

Anytime fitness in San Tan Valley AZ is very very shady. I should have listened to several red flags. But since this is the only gym within 30 minutes of my house, I didn't listen to my instinks. I called Anytime Fitness to asked about the cost of a membership, the lady on the phone just answered "hello" I asked if this was Anytime Fitness and she replied "oh ya ya this is" She said they didn't give information over the phone. After questioning her for a minute she finally gave me a rough… Read Full Review

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★★★☆☆

“Be aware of what you're getting into”

Written on: 08/10/2014 by VivianaBenton (1 review written)

The gym itself is ok, decent facility, pleasant staff, hours work for anyone. The biggest problem people will find is that you are stuck in a contract for a year and a half, unless you move super far or get injured to the point your immobile. There is no way out of the contract so if you find yourself unhappy with the gym or find out its not to your liking you have to wait the fill 18 months and then make sure it is cancelled. I moved not that far but pretty much out the way of the closest… Read Full Review

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★☆☆☆☆

“Anytime Fitness Bristol (Cribbs Causeway)”

Written on: 09/09/2014 by Taniya84 (1 review written)

I have been with them nearly one year and quality has already started going down, Privet shower rooms are nearly always full of water and cleaning getting worse. The young manager just learned to lie on your face. Does she really think people are stupid or she is the one!! I am going to leave the club soon… Read Full Review

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★☆☆☆☆

“not getting what you pay for...”

Written on: 21/08/2014 by Wyattse1954 (1 review written)

I am a member in the southbridge gym and let me tell you i'm looking elsewhere. they opened the gym with no blinds in the windows you can't even ride the bikes or walk on the tread mill. the sun is so strong on that side and the owners said they were going to put the blinds up 3 weeks ago. you can't even go into the trainers office the sun is unbearable and the poor guy cooks all day. I don't know why they even opened without having the place ready. we have been asking for months to no… Read Full Review

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Savvygymuser's Comment

Written on: 21/08/2014

You joined a gym for window blinds and large fan?

That's a lot of exclamation marks there chief!

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★★★★★

“Amazing gym with lovely staff!”

Written on: 25/07/2014 by lucylew (1 review written)

I have been a member with Anytime Fitness for over a year now and have enjoyed my time thoroughly! The staff are extremely friendly and helpful, they ran through the contract with me when I started and fully explained that it was a 12 month membership and to cancel after my 12 months I just needed to provided one calendar months written notice. I have been to all the gyms in Bristol and have loved training at everyone of them! I have even lost 2 stone since being a member and will continue… Read Full Review

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Savvygymuser's Response to lucylew's Review

Written on: 21/08/2014

I have looked at many Anytime Fitness gyms with interest and have found most of them to be very good. I think that they key thing to remember is that they are operated by individuals as a franchise, and aren't a big, faceless brand that most reviewers stupidly and ignorantly assume.

Well done for reviewing your gym.

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★☆☆☆☆

“All they want is money!”

Written on: 03/07/2014 by 207Bird (1 review written)

No problem is what you are told when you want to cancel membership. The whole time that you think it is cancelled they are adding it up on your account. Then they turn it over to a credit collection company. I will be happy when everyone has enough of this and quits going there… Read Full Review

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Savvygymuser's Comment

Written on: 21/08/2014

These gyms are operated by individuals as a franchise and you are damaging someone's personal livelihood by posting your ill informed reviews. Shock horror someone is running your gym as a business in an attempt to make some money. My dear god!

You should have thought about whether or not you could afford to use a gym before you committed to signing up to one!

You say you'll be happy when people stop going. Well done, you're very kind and you're very clever.

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★☆☆☆☆

“THE WORST GYM EVER”

Written on: 26/06/2014 by Izabellex162 (1 review written)

They will not let me cancel my membership even though I have no money to give to them! They take advantage of people and run away with their money! Honestly I never write bad reviews about a business but this is seriously the worst company I have ever encountered. DO NOT JOIN!… Read Full Review

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Savvygymuser's Comment

Written on: 21/08/2014

These gyms are operated by individuals as a franchise and you are damaging someone's personal livelihood by posting your ill informed reviews.

You should have thought about whether or not you could afford to use a gym before you committed to signing up to one!

You ignorantly assume people will be in the same situation and implore them NOT TO JOIN - well done. You're very clever.

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★☆☆☆☆

“Horrible!Horrible!Horrible!!”

Written on: 20/06/2014 by Jenna253 (1 review written)

Plenty hidden fees, I recommend everyone not to join! I stopped going due to having a newborn baby and they still charged me and credited me for it! I had to pay 564.88 out of pocket for nothing! They're selfish and money hungry!… Read Full Review

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Savvygymuser's Comment

Written on: 21/08/2014

I have been a member of pretty much every gym in the country and have worked for two gym companies. In my experience "plenty hidden fees" are very very rarely hidden, but in actual fact written in plain english for all to see in the terms and conditions that you were no doubt very happy to sign but you clearly failed to read,

These gyms are operated by individuals as a franchise and you are damaging someone's personal livelihood by posting your ill informed reviews. Perhaps you should have spoken to the gym regarding your problem and you may have found an alternative outcome.

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★★★★★

“I couldn't be happier with my facility.”

Written on: 06/04/2014 by Doddku412 (1 review written)

The management is very good. The trainers do a good job. I have worked out for many years so do everything on my own, but when I have a question there is always someone there to ask. I am lucky to be close enough to bike there but that is only a plus for me. I just turned 83 and could not be happier with my club and the management personnel… Read Full Review

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★☆☆☆☆

“Shocking customer service ”

Written on: 11/03/2014 by HannahBentley (1 review written)

Gym is ok - not very friendly . Staff unapproachable as all they do is sit in office and it's like you are disturbing them. Some machines don't work. Threatening emails and constant text when I cancelled my direct debit when I was told by them my contract was up. They then move the goalposts and quote small print. Threats of legal action. Apparently I have to get their permission to cancel my DD!! Not good mix of music in my view. Parking is a nightmare and you have to use multi storey… Read Full Review

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★★★★★

“Makes going to the gym the best part of the day”

Written on: 08/01/2014 by RufusS (1 review written)

I'm a member of the Colchester Anytime Fitness gym, and I think it's a great setup where the clubs are individually owned, as you get a very friendly and personal feel to the place. Equipment is never out of order for long, and new pieces of equipment or subtle changes often happen to improve the atmosphere. It's good to be able to use any of the other gyms in the franchise worldwide if travelling, although at the moment there's not so many in the UK to be useful, but hopefully this will… Read Full Review

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★★☆☆☆

“so very sorry I joined”

Written on: 23/10/2013

Equipment is fine, gym ok clean, hidden costs, say they explained NOT, went into bank account and helped themselves. was warned by several people in this small area not to join, did not listen. No one showed me how to use any machine, Huge waste of money, so sorry I cannot be kinder. Very dishonest… Read Full Review

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★☆☆☆☆

“Poor facilaties & CCJ blackmail”

Written on: 02/10/2013 by Honestview72 (1 review written)

Anytime Fitness have the worst gym facilities I have experienced on top of viscous management who treat their customers badly. I was told by the sales person I was signing a one month contract, but in the small print it was written as a 6 month contract. When I Cancelled the contract giving one months notice because my work was moving 50 miles from the club and I was no longer able to attend the club they would not cancel and said I would have to pay for two more months. I wrote explaining… Read Full Review

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★☆☆☆☆

“Pathetic "Owner"(DISGUSTING PERVERT)”

Written on: 10/08/2013

Let me start by saying I'm a former trainer at this gym, which is located in Sicklerville, NJ. I was a trainer there approximately 5 yrs. and throughout this time this filth who considers himself the owner started a rumor(LIE)that my wife and I were swingers. He told anyone willing to listen-from other trainers, to his clients, and to gym members signing up for the first time. This garbage was told over and over to discontinue this rumor due to the fact that my wife felt extremely humiliated… Read Full Review

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Savvygymuser's Comment

Written on: 12/08/2013

Wow, that's quite a personal tirade about an American gym on a UK Based forum. Good going pal! You're supposed to rate the gym equipment, cleanliness of the changing rooms and whether or not it's good value. Not have an anonymous rant against your old boss.

I've reported this review as rubbish, and hope Review Centre agree.

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★☆☆☆☆

“Shocked and disgusted. ”

Written on: 31/07/2013 by bluefern (1 review written)

I was shocked by the way I was treated when I walked in the door to ask what the monthly fee will be to join. The person that approached me was a bad representative of this company. To make maters worse is that he said he was the owner. He was not knowledgeable on the questions I asked related to exercise and gym equipment and no people skills at all. It is not that I am joining a gym for the first time. I just wanted to change gyms to save some money, but I think I will rather pay more and… Read Full Review

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Anytimefitness's Response to bluefern's Review

Written on: 06/08/2013

Hi, we are sorry to hear about this experience at one of our independently owned and operated sites.

Can you confirm that you are reviewing an Anytime Fitness location in the United Kingdom?

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Bluefern's reply to Anytimefitness's Comment

Written on: 06/08/2013

Yes I can confirm the branch to be Basingstoke.

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Anytimefitnessuk's reply to Bluefern's Comment

Written on: 08/08/2013

Hi,

I am sorry you felt that the customer service you received at our Basingstoke club was unsatisfactory. I can assure you customer service is taken very seriously at Anytime Fitness and so I would like to apologise for any offence caused on your visit. Our members are really important and we want to build a happy and healthy member community at our club. We hope that you will give us a second chance to prove we are a friendly club where our customers are key to our success. Feel free to stop by the club and one of the team will make themselves available to discuss the benefits of being a Anytime Fitness member.

Tom Norbury, Club Owner, Anytime Fitness Basingstoke

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Jdruce's Response to bluefern's Review

Written on: 07/08/2013

Just in the process of moving to Basingstoke and was considering joining online this week. Will now re consider options. Thanks for the heads up!

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Anytimefitnessuk's reply to Jdruce's Comment

Written on: 08/08/2013

Hi, If you're moving to Basingstoke please do come in and visit Anytime Fitness. If you look at other reviews for our company most of them are very positive and our members are really important to us. Some benefits of joining an Anytime Fitness club are:
- 24/7 access with your security fob
- Join one club join them all, if you travel or visit other places in the UK your member fob will give you access anytime anywhere.
- If you invite friends to join we'll give you £1 off your monthly memership for every person you invite who joins. This could considerably reduce your monthly direct debit.
- Our clubs are all small, local clubs where we build a community spirit. The culture is important to us and the equipment is all up-to-date, clean and well maintained.

Visit our website to book your free trial pass and give us a chance to prove that Anytime Fitness is a great club to join.

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Jdruce's reply to Anytimefitnessuk's Comment

Written on: 09/08/2013

Thanks for responding,I will swing by next week to discuss my needs in a gym,ie PT.

Many thanks
James

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Ralphey2's reply to Anytimefitnessuk's Comment

Written on: 11/11/2013

I am comnenting about the Eastleigh branch, when they advertised join for £25.00, when I went in to join one of the staff said they wanted a full year payment in advance thats how I would get it at the £25.00 pm with no refund if you decide to pull out at anytime, A couple of old gym friends from my gym are at anytime gym, and apparently if they get someone to join they can join on the same contract as the one they joined on, one of them are on £31.00, other on the £25.00. When I decided to give it another try one of the staff said no we dont HONOUR OUR PROMISE TO OUR CUSTOMERS Oh exept the one on the £31.00 ofcourse, He came out with the lamest story that you could live in London and join here for the HONOURED £25.00 and use the London branch. I did clearly state I live in Eastleigh and have proof i.e driving licence , passport, council tax etc etc. But he said the best they can offer is £30.00. I asked how come you mention to clients join at this price and bring your friend in at same price with a pound off each person you bring in. He replied Oh Oh yest we do try to inform people that weve changed contract , but obviously not in writting or word of mouth just telepathic. As much as I want to join not at that price as I got a gym at same price with sauna pools etc etc. I wanted to join just to train with my friends. Do they have a honest word in them???

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