Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
208
85% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★☆

“Good service, affordable price”

Written on: 06/02/2016 by zfPeters414 (1 review written)

The most affordable price I've found for high quality contact lenses. Reasonably swift service. Good customer loyalty. Not too pushy with bulk buy offers which infuriates me about other companies who only offer discounts on very large sales. The website isn't the easiest to navigate - its not obvious how to make a simple re-order… Read Full Review

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★★★★☆

“Great value for money”

Written on: 03/02/2016 by Porterki21 (1 review written)

I have ordered my lenses online a few times now, they are always delivered fast and I never had any problems. The price is much better than what I paid before for the same lenses… Read Full Review

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★★★★☆

“Ease of doing business”

Written on: 02/02/2016 by Masonld391 (1 review written)

The transaction was simple to complete, the products competitive and delivered on time. Value add was minimal but everything I needed was done… Read Full Review

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★★★★☆

“Happy with service”

Written on: 02/02/2016 by 262Munn (1 review written)

Delivery is reasonably quick and like the fact that you collect points each time you shop which you can later redeem… Read Full Review

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★★★★☆

“Got the product I was looking for on time and for an...”

Written on: 29/01/2016 by BrookeFletcher49 (1 review written)

Got the product I was looking for on time and for an adequate price. Thanks… Read Full Review

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★★★★☆

“Long delivery of Gucci sunglasses”

Written on: 28/01/2016 by Christiney474 (1 review written)

Prior to the summer holidays, I ordered from you a pair of 1078 Gucci sunglasses. I was promptly informed that they were awaiting re-stocking, then a little later that there were problems with the distributor. Finally the glasses arrived, perfectly package and presented. What I was impressed with was the communication that I received in keeping me informed and as such I was happy to purchase a further pair of S/G in December. If I have a negative point it's the fact that I am so impressed… Read Full Review

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★★★★☆

“easy service to use over internet, of kno9w every day...”

Written on: 21/01/2016 by Julial355 (1 review written)

easy service to use over internet, of kno9w every day product… Read Full Review

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★★★★☆

“Good - but could be better”

Written on: 13/01/2016 by utStout411 (1 review written)

Can't argue with the price however some improvements could be: - speed of delivery: literally took weeks - confirmation of prescription: when the glasses arrive, it would be nice to have the prescription confirmed with the delivery i.e. this is exactly what I ordered and I have a print out/document that confirms this… Read Full Review

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★★★★☆

“Ray ban”

Written on: 13/01/2016 by JeffersonMcCullough424 (1 review written)

Purchased ray bans which were very good value in your site Being in the uk I gad not realised that your next day delivery was obviously not feasible which is the only criticism I would make. These were a present and they did arrive but only just if you make clear delivery times then that would solve my issue Apart from that the sunglasses came exactly as described and I have no complaints. Yes I would use you again and recommend you but tell people about delivery… Read Full Review

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★★★★☆

“Good service”

Written on: 12/01/2016 by Cragtay (1 review written)

Very happy with my glasses , I was worried how they would look just buying online but the pictures must be very good for sizing etc cos they fit amazing . Also the extra thin versions are very good for my prescription… Read Full Review

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★★★★☆

“Great Value”

Written on: 12/01/2016 by Davis93 (1 review written)

Lenses delivered on time. Well packed. Excellent service. What more can I say?… Read Full Review

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★★★★☆

“Happy with purchase ”

Written on: 11/01/2016

I'm happy with my purchase, ordered frames omly on Sunday and they were delivered the following Thursday, my partner even went on to order a pair of grames for himself after Christmas and they were delivered before new year. Happy customer I'm even going to purchase a pair of sunglasses. Thanks smartbuyglasses… Read Full Review

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★★★★☆

“Really happy with product.”

Written on: 11/01/2016 by poBurgess11 (1 review written)

Exactly what I wanted as a gift for my son. Really quick delivery. Will use again. I am also happy to recommend to my friends and family… Read Full Review

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★★★★☆

“Great”

Written on: 11/01/2016 by 202Sandoval (1 review written)

does exactly what is says on the tin. Good quality, reliable delivery time and accurate prescription… Read Full Review

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★★★★☆

“Maui Jim Haleakala Polarized Sunglasses”

Written on: 11/01/2016 by npAbbott85 (1 review written)

Perfect fit and great lenses, we've tried every kind of Designer sunglasses but Maui Jim's beat every one of them hands down because of the quality of the lenses. Money well spent! … Read Full Review

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★★★★☆

“All fine”

Written on: 07/01/2016

Ordered contact lenses from the site several times, arrived on time, reasonable price. Email reminder when I need to rebuy which is handy… Read Full Review

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★★★★☆

“Quick delivery, happy with purchase”

Written on: 02/01/2016 by Itzelw268 (1 review written)

Happy with my purchase. Delivery arrived within the expected time frame… Read Full Review

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★★★★☆

“Not in the UK”

Written on: 01/01/2016 by Ingramqy276 (1 review written)

I thought this was a UK based company but actually the payment is made to China. I had no problem ordering the glasses and am very pleased with the product I've received. I would recommend Smart Buy Glasses but be prepared to wait a few weeks for delivery. The very thin lenses are great and I got a little cleaning kit as well which was a bonus!… Read Full Review

Service Manager Sbg's Comment

Written on: 04/01/2016

Dear Customer,

Thanks so much for your kind feedback, we are glad to hear that you are happy with our product.

To service our customers in different parts of the country, we have multiple distribution centers throughout the world.

We do appreicate your recommendation, we look forward to serving you again.

Sincerely,
John

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★★★★☆

“Speedy Contact Lenses”

Written on: 24/12/2015

Easy to order and swift to arrive contact lenses. I wear My Dailies which are comfortable and easy to use. Daily disposable lenses alleviate the need to need for cleaning solutions so are cost effective and practical… Read Full Review

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★★★★☆

“Contact lenses”

Written on: 22/12/2015

Ordered some new contact lenses after running out of my old lot. Went for dailies as I don't use them often. Product arrived swiftly and was in good condition. They also had the right prescription. Was very satisfied with the service they offered and they were reasonably priced too… Read Full Review

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