Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

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★★★★☆
3.9 / 5
76% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★☆

“Very good”

Written on: 25/01/2015 by LaurenMcAllister49 (1 review written)

I have ordered my contact lenses, Air Optix Aqua, and I was very satisfied with the delivery - in time as promised and it arrived safely. Also, a very good price if compared to other online shops. I am planning next to order a pair of prescription glasses… Read Full Review

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★★★★☆

“Good service, packaging needs improvement”

Written on: 25/01/2015 by ItzelDavenport (1 review written)

The correct requested contact lenses arrived promptly following my online order. Was a great, simple, straightforward process, good price. My only suggestion is that the packaging is altered to become post-box friendly as I had to collect them from a neighbour when they wouldn't fit through the door. They could easily have fit through if the external packaging was smaller eg a mini jiffy bag! Thanks!… Read Full Review

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★★★★☆

“reasonable way to buy sunglasses”

Written on: 24/01/2015 by Carlson373 (1 review written)

reasonable way to buy sunglasses. good prices, fast delivery… Read Full Review

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★★★★☆

“Fabulous ”

Written on: 24/01/2015 by Barry299 (1 review written)

Ordered junior ray ban for my son. Initially given 14 day delivery but it was extended. A further extension given but with a promise to refund 10% due to delay. Glasses arrived 2 days later but no refund. That said with the saving on the frame I was very happy… Read Full Review

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★★★★☆

“Great contact lens service”

Written on: 22/01/2015 by 417Tennant (1 review written)

Fantastic service. Ordered difficult prescription contact lenses, different for each eye, with astigmatism in one eye, and although they arrived in two deliveries from different sources (one UK and one Italy), the end result was excellent and very quick… Read Full Review

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★★★★☆

“Fabulous service”

Written on: 22/01/2015 by Loomis1975 (1 review written)

Fantastic service with no delays. Brilliant a UK based company with great prices… Read Full Review

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★★★★☆

“Happy with my purchase. ”

Written on: 22/01/2015 by Bowmanaf153 (1 review written)

Happy with my purchase… Read Full Review

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★★★★☆

“did what it said on the tin”

Written on: 11/01/2015 by uwJorgensen239 (1 review written)

Quite cheap contact lenses, easy to navigate web site. Sent regular updates via emails on my order. Package arrived quicker than the given estimated date of arrival. No issues with this company, will be using them again… Read Full Review

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★★★★☆

“a quality product and good service delivery”

Written on: 09/01/2015

Hi, my name's Viorel and I'm from Republic of Moldova. I mean, I made my first order on this site and I was satisfied with the product that I purchased and the delivery service of this shop. I still place orders on your website. I wish you success!… Read Full Review

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★★★★☆

“Excellent product excellent price, slow delivery”

Written on: 09/01/2015 by Clarence480 (1 review written)

I can't fault the product or the price. Designer brand with great, high-quality lenses, and the prescription is perfect. Good website with a lot of information, and the price was way less than the same glasses bought in the high street. My only minor complaint is that while the website is UK-based, my glasses actually came from Hong Kong. This information was not given at the time of purchase. As a consequence I placed my order on the 6th of October, it wasn't confirmed until the 9th, the… Read Full Review

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★★★★☆

“Good and cheap”

Written on: 09/01/2015 by wmMcCracken127 (1 review written)

Bought some contact lenses from here. Arrived relatively promptly (but have had lenses delivered quicker in the past) and were exactly what I was after. Packaging was good and items arrived undamaged. No issues to report… Read Full Review

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★★★★☆

“good service”

Written on: 09/01/2015

Nice glasses, exactly ad expected, delivered quickly, many thanks indeed… Read Full Review

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★★★★☆

“Great Service”

Written on: 09/01/2015 by breeze99999 (1 review written)

Does exactly what it says on the tin! Good service, good products, cheap prices!… Read Full Review

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★★★★☆

“Very good service”

Written on: 09/01/2015

After having my eyes tested and needing a new pair of glasses, I checked the usual high street suspects. Boots, Vision Express etc. Realised I needed a 2nd mortgage to get the ones I wanted! So I scoured the web and found this company. Ordering process was effortless and easy. Communication was decent as well. The only downside was the length of time it took for them to arrive. I think they were waiting for my particular frame? If they could speed that up, it would be great. Apart from that… Read Full Review

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★★★★☆

“Adidas Melbourne SunGlasses”

Written on: 20/09/2014 by ElGrantino (1 review written)

After much internet searching, i finally decided to purchase from Smart Buy Glasses. Being a huge adidas fan I really liked these glasses for being a bit different. Smart Buy Glasses was the BEST priced site out there, even beating Adidas themselves & i usually always buy direct.I had to wait for delivery, which was 2 1/2 weeks, however I did get an email to ask me to confirm my delivery so this shows that the company were on the case to check all was okay. The Glasses arrived in the original… Read Full Review

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★★★★☆

“quick delivery, good price, happy with the service.”

Written on: 19/09/2014

quick delivery, good price, happy with the service… Read Full Review

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★★★★☆

“I have been very satisfied with purchase of the Ray...”

Written on: 17/09/2014 by staal (1 review written)

I have been very satisfied with purchase of the Ray Ban sunglasses. Unfortunately I lost them one month later :-(… Read Full Review

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★★★★☆

“Good service”

Written on: 17/09/2014 by Wilki12 (1 review written)

Great choice Easy website. Good customer service Ordered the glasses I wanted as they were in stock. Got email day later stating there would be a delay So I rang stating I needed them at a certain date but they were unable to accomodate so they gave me an extra 10% off I chose another pair these were delivered on time… Read Full Review

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★★★★☆

“Ray Ban Aviator”

Written on: 11/09/2014

Ordered a customised pair of Ray Ban Aviator glasses for my daughters birthday. The quality of the service was first class. Very quick delivery, brilliant price and the sun glasses were perfect. I would definitely recommend Smat Buy Glasses and would order from them again… Read Full Review

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★★★★☆

“Satisfied customer. Great service”

Written on: 06/09/2014 by JordynJorgensen1978 (1 review written)

My Ralph Lauren sunglasses were the cheapest at smartbuyglasses than other retailers. Product is genuine. Great service. Slight delay in delivery but was constantly kept informed via email. I will definitely do further business with them… Read Full Review

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