Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.1 / 5
119
81% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★☆

“Excellent glasses”

Written on: 16/04/2015 by Parry123 (1 review written)

I went for the Polaroid sunglasses for my 4 year old son. Had two thoughts whether to go for white or black one but finally selected the white ones. The product is very good and original with case. Also received free lens cleansing kit which is not of use to me along with a handy screwdriver which is quite useful. All in all very pleased with the product. However the delivery time can be better… Read Full Review

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★★★★☆

“quick service”

Written on: 08/04/2015 by Alia462 (1 review written)

quick service. product was as specified… Read Full Review

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★★★★☆

“Good value and excellent product”

Written on: 04/04/2015

Ordered RX lenses Bolle Anaconda sunglasses and checked out. I had some interaction with the Customer Service dept prior to checking out because the order process automatically defaulted to "colour matching" option for an additional €15 even though it also states colour matching not available on polarized glasses. I couldnt uncheck the colour matching option anywhere. Notwithstanding, the overall price was still good and I ordered (including the surcharge). After ordering, I got a message… Read Full Review

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★★★★☆

“Great Glasses, great price”

Written on: 22/03/2015 by Dsone (1 review written)

Very pleased with my new glasses, easy to use website and comms. If one thing could be improved it would be the delivery time, but it was worth it, I wi use again… Read Full Review

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★★★★☆

“Excellent delivery time ... Good came as listed .....”

Written on: 22/03/2015 by Barr55 (1 review written)

Excellent delivery time ... Good came as listed .. Prices competitive , would buy from them again… Read Full Review

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★★★★☆

“Contact lenses”

Written on: 21/03/2015

The product is good the delivery time is good. The lenses were well packaged. The site is customer friendly apart from I have collected up some 'rewards' and when I go to check-out it doesn't show and I am unable to use them. I have contacted 'chat online' and was told to enable the pop ups. Well pop ups are not blocked and so far I have checked 4 different laptops / computers and still the reward didn't show. Probably need some 'twigging' there. Would I recommend to use this site; Definitely… Read Full Review

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★★★★☆

“Ordered then Delivered”

Written on: 21/03/2015 by 1973Ross (1 review written)

An excellent service Goods arrived in a timely fashion Very pleased… Read Full Review

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★★★★☆

“3 sunglasses order”

Written on: 19/03/2015 by Roth211 (1 review written)

Ordered 3 glasses before X-mas, 2 came really quick. One pair took a month… Read Full Review

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★★★★☆

“Our first order suffered from a very convoluted...”

Written on: 19/03/2015 by chRitchie302 (1 review written)

Our first order suffered from a very convoluted delivery chain but the second order was far more efficient and arrived within the stated timeframe. Product is 1st class, will order again and would definitely recommend… Read Full Review

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★★★★☆

“Best prices”

Written on: 09/03/2015 by Amandamurray (1 review written)

I found this site by accident and was so pleased that I did. They offer the best competitive prices, I was thrilled with my glasses they even sent me a free set of lenses. How is that for customer service!!! I will definitely be buying all my glasses and sunglasses from these guys. Thank you, … Read Full Review

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★★★★☆

“Good service, happy uk customer ”

Written on: 08/03/2015 by Jodyntaylor (1 review written)

Ordered glasses for me and my wife. Very happy with the service and both pairs are great plus better price than any where else! Don't listen to the bad reviews!!!!!!… Read Full Review

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★★★★☆

“Speedy service”

Written on: 06/03/2015 by jrcafenton (1 review written)

My contacts arrived more quickly than I expected. Very pleased wth the product. The only thing I would like to see improved is the packaging. Unfortunately the packet was flimsy and had squashed one end so it was partially open on arrival… Read Full Review

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★★★★☆

“Very good ski-glasses. But on your web the model was...”

Written on: 20/02/2015 by BASSEMAND (1 review written)

Very good ski-glasses. But on your web the model was 'in store' and could be delivered imidiate - in Denmark. After waiting for more than one week, I contacted your customer-service. They told me to wait few days. After that still nothing happened. I contacted again cs, and then my order got priority, and I could follow the package the whole way fra China via Paris to DK. jJust in time for Christmas. It was a gift ;-)… Read Full Review

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★★★★☆

“stort billigt udvalg”

Written on: 20/02/2015 by MrHeide (1 review written)

mange briller at vælge mellem til gode priser. Meget lang leveringstid på nogle emner trækker meget ned… Read Full Review

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★★★★☆

“Excellent service”

Written on: 13/02/2015 by KiaraHart (1 review written)

Ordered some sunglasses on Christmas Eve arrived on the 27th December despite the Christmas holidays I thought this was excellent service… Read Full Review

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★★★★☆

“Expectations met!!!”

Written on: 13/02/2015 by Hughr441 (1 review written)

I was looking for a good price for my ray-ban and you guys did not disappoint! In terms of delivery, I was a bit scared as I read some bad reviews. But I must admit, I received my glasses within a week, just in time for my winter break so thank you! … Read Full Review

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★★★★☆

“Great sunglasses!”

Written on: 12/02/2015

Great website, ordering very easy, good communication from Smart Buy Glasses, regular shipping updates with tracking information, so I could easily track progress of order and delivery. On time delivery. I was looking for particular pair of sunglasses and had no luck until finding them on this site, they had the ones i was looking for in stock. Would recommend :)… Read Full Review

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★★★★☆

“Great choice anzd quick service - thank you!”

Written on: 12/02/2015 by RobertoRobinson263 (1 review written)

Great choice anzd quick service - thank you!… Read Full Review

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★★★★☆

“Great Quality and Decent Price”

Written on: 10/02/2015 by Yasmine8 (1 review written)

I ordered some sunglasses with a clear prescription lens as I liked the style of the frames. Once received, they came back looking even better than imagined. Made a guy who used to hate wearing glasses, ditch the contact lens and wear these out and about daily. Good quality, reliable. Took a little longer for delivery as frames had to be back-ordered but very happy with the final product. And they were cheaper than going to an opticians for similar fRames but had more of a selection!… Read Full Review

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★★★★☆

“Great Value for Money”

Written on: 10/02/2015 by Grishma (1 review written)

The glasses I purchased were around 300 pounds for a complete pair but I managed to get them for half of that price. They came in the original case and along with the handy screwdriver for tightening. Would definitely recommend this company to friends and family… Read Full Review

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