Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
237
86.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★☆

“customer service”

Written on: 28/04/2016 by Sandrabernice (1 review written)

I have been a customer for quite some time and recently had cause to complain in that one of the boxes of lenses had only 25 lenses instead of 30 lenses. I contacted Smartbuy and informed them of this and I was disappointed with the service that I received. Firstly having to send a photograph of the box, (I have no idea why that helped) then after numerous further emails I was given a 10% refund which amounted to approximately £2. I felt this was unsatisfactory, I was still 5 lenses short… Read Full Review

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★★★★☆

“Lacoste frames”

Written on: 22/04/2016 by Parsonstf251 (1 review written)

I visited this website for the first time after seeing the profit margin at a high street opticians and decided to purchase these frames over the web. Smart Buy Glasses were the perfect option to purchase these frames at a fraction of the cost but with the same quality. Needless to say I saved a substantial amount of money thanks to Smart Buy Glasses. Thank you!… Read Full Review

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★★★★☆

“Quick easy service”

Written on: 19/04/2016 by Loobers83 (1 review written)

Good value for money and easy and fast service… Read Full Review

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★★★★☆

“Great glasses”

Written on: 10/04/2016 by Elche286 (1 review written)

They lose one star because there was a slight problem right at the end with delivery tracking. But the product did arrive and the glasses are amazing considering how much cheaper they were than the price I was quoted in high Street for identical glasses. Would definitely recommend and will be ordering from them again… Read Full Review

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★★★★☆

“Amazing value for your money”

Written on: 10/04/2016 by Castro183 (1 review written)

I can't fault buy smart glasses amazing value for money easy to put your all your information on their purchase page My glasses were here within a week from purchase to delivery I also tracked them with the tracking code provided Everyone asks me I like your glasses where did you get them from I say from this amazing website Buysmartglasses.com There is nothing that I didn't like about this company as I have purchased 2 pairs of designer glasses from them and if you know the name of the… Read Full Review

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★★★★☆

“Good Value and Quick Shipping”

Written on: 10/04/2016 by 133Browne (1 review written)

I bought a pair of Maui Jim sunglasses from SmartBuyGlasses last week and had bought a similar pair the week before at retail in the US. So first let's review SBGs and then Maui Jim. SBGs got my order and shipped within a couple of days from HKG. At first I was a bit concerned since I had ordered from SBG USA. Shipping was both free and quick. When received it is apparent that these are genuine made in Japan Maui Jim sunglasses. The only difference between the pair I bought at retail in… Read Full Review

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★★★★☆

“Great prescription sunglasses”

Written on: 08/04/2016 by Nathanial129 (1 review written)

I wanted these chiefly for sailing and power boating and they are brilliant especially with the polarization.I also need glasses for skiing and cycling and here they are slightly too small to prevent my eyes from watering when going fast. When cycling it is not a problem if there is no wind and although I haven't tried them for skiing yet I know they will be a problem. For everyday wearing they are great. When I come to get a new pair I shall look for something with a better eye coverage.It is… Read Full Review

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★★★★☆

“high quality and good customer support”

Written on: 08/04/2016 by KathrynHopkins (1 review written)

Really pleased with the quality of the prescription sunglasses I ordered. While quite expensive the fit and finish of the lenses and general presentation is very good. I will order from smartbuyglasses again… Read Full Review

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★★★★☆

“Good service and excellent prices but oreder...”

Written on: 05/04/2016 by Esther224 (1 review written)

Good service and excellent prices but oreder turnaround time could be better… Read Full Review

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★★★★☆

“the overall of the product is pretty good and the...”

Written on: 04/04/2016 by Myrick467 (1 review written)

the overall of the product is pretty good and the delivery is fast. a good online shopping experience!… Read Full Review

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★★★★☆

“prompt and reliable service”

Written on: 01/04/2016

This is a great service, I received my contact lenses promptly, well packaged and good quality lenses, I have since re ordered as it is good value for money… Read Full Review

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★★★★☆

“Very efficient, easy ordering.”

Written on: 01/04/2016 by Vogelsm1964 (1 review written)

Easy to order, contact lenses arrived within 3 days and a big saving on high street contact lens prices. Only niggle is loyalty discount system did not work on last order and had to email a couple of times to get sorted. Other than that a very easy and efficient way of ordering my contact lenses… Read Full Review

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★★★★☆

“Good glasses, lousy cases”

Written on: 24/03/2016 by McPherson485 (1 review written)

I liked the glasses but the anti-reflective coating was not good. The cases are not good as the zips jam a lot despite taking care to keep them clear of debris etc. I would prefer convenient snap-shut cases… Read Full Review

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★★★★☆

“Good website”

Written on: 24/03/2016 by LunaMcKenna393 (1 review written)

Cheaper than the UK high street, good selection of frames and items delivered quickly… Read Full Review

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★★★★☆

“Great value, delivery took awhile”

Written on: 15/03/2016 by 17Montgomery (1 review written)

Very happy with the purchase however took quite a while, as first was told they had the glasses I ordered in stock, and later it turned out that they didn't and needed to reorder. I received a 10% discount though, so happy overall… Read Full Review

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★★★★☆

“Everything was fine and i am satisfied with the...”

Written on: 15/03/2016 by Nylah177 (1 review written)

Everything was fine and i am satisfied with the product, except process time. That's what is needed to change. … Read Full Review

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★★★★☆

“MY new Reed glasses from Spy”

Written on: 12/03/2016 by pedrocoelho (1 review written)

The glasses are very nice! Just what I wanted. The thing is that I payed for a neutral lenses with no logo and the glasses didn't came with theme!!! What ever… Read Full Review

Service Manager Sbg's Response to pedrocoelho's Review

Written on: 14/03/2016

Dear Customer,

Thanks for your feedback, I am very glad to hear that you are happy with the glasses.

Regarding the prescription lens, please be advised that the prescription lens are not from the frame brand, thus there are no brand logo printed on the lens.

Should you need any further services, please don't hesitate to contact our customer service.

Sincerely,
John
SmartBuyGlasses

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★★★★☆

“Sunglasses good but!”

Written on: 11/03/2016 by seeufrankie (1 review written)

Long time to wait before the delivery 12 days! Sunglasses very good, very good price over all I am very please After the long wait. You should tell customers … Read Full Review

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★★★★☆

“Fast, helpful, good prices”

Written on: 07/03/2016 by OdinVogel (1 review written)

Excellent customer service, dispatch time, and products. My lenses are cheaper here than most other suppliers and the discounts for buying larger volumes and for loyalty are a great idea. My only niggle is that they do not always work when applied - however, customer services immediately refund the discount, so I assume this is an ongoing website issue. They are professional yet friendly… Read Full Review

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★★★★☆

“Contact lens”

Written on: 07/03/2016

Arrived within a couple of days. Good service… Read Full Review

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