Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

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★★★★☆
3.8 / 5
74% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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★★★★☆

“Adidas Melbourne SunGlasses”

Written on: 20/09/2014 by ElGrantino (1 review written)

After much internet searching, i finally decided to purchase from Smart Buy Glasses. Being a huge adidas fan I really liked these glasses for being a bit different. Smart Buy Glasses was the BEST priced site out there, even beating Adidas themselves & i usually always buy direct.I had to wait for delivery, which was 2 1/2 weeks, however I did get an email to ask me to confirm my delivery so this shows that the company were on the case to check all was okay. The Glasses arrived in the original… Read Full Review

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★★★★☆

“quick delivery, good price, happy with the service.”

Written on: 19/09/2014

quick delivery, good price, happy with the service… Read Full Review

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★★★★☆

“I have been very satisfied with purchase of the Ray...”

Written on: 17/09/2014 by staal (1 review written)

I have been very satisfied with purchase of the Ray Ban sunglasses. Unfortunately I lost them one month later :-(… Read Full Review

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★★★★☆

“Good service”

Written on: 17/09/2014 by Wilki12 (1 review written)

Great choice Easy website. Good customer service Ordered the glasses I wanted as they were in stock. Got email day later stating there would be a delay So I rang stating I needed them at a certain date but they were unable to accomodate so they gave me an extra 10% off I chose another pair these were delivered on time… Read Full Review

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★★★★☆

“Ray Ban Aviator”

Written on: 11/09/2014

Ordered a customised pair of Ray Ban Aviator glasses for my daughters birthday. The quality of the service was first class. Very quick delivery, brilliant price and the sun glasses were perfect. I would definitely recommend Smat Buy Glasses and would order from them again… Read Full Review

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★★★★☆

“Satisfied customer. Great service”

Written on: 06/09/2014 by JordynJorgensen1978 (1 review written)

My Ralph Lauren sunglasses were the cheapest at smartbuyglasses than other retailers. Product is genuine. Great service. Slight delay in delivery but was constantly kept informed via email. I will definitely do further business with them… Read Full Review

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★★★★☆

“I ordered some glasses for a friends birthday, they...”

Written on: 05/09/2014 by Emiliano408 (1 review written)

I ordered some glasses for a friends birthday, they were delayed due to stock issues, however once they arrived they were in great condition and just what they said would be there, the glasses cleaning kit and all. Very good service for a great price!… Read Full Review

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★★★★☆

“Product as described! Good service! But slight delay”

Written on: 03/09/2014 by Proctorwd494 (1 review written)

Product as described, so happy with purchase. Good service, there was a slight delay in delivery but was informed and constantly updated via emails… Read Full Review

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★★★★☆

“Exceeded all expectations”

Written on: 03/09/2014 by niAtkinson171 (1 review written)

Genuine reviewer here! After considering the cost of a new pair from the high street, I looked online and found SmartBuyGlasses. I was quite weary at first - as I thought it a bit too good to be true - but was a surprised at the excellent cost, quality of this legitimate company and my glasses! My lenses and glasses all came through with no hassle. Lots of follow up e-mails too to check whether things were OK (including this review prompt), so props to their customer service. All in all, there… Read Full Review

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★★★★☆

“Quality products! ”

Written on: 25/07/2014

The Raybans I ordered are great quality and arrived well-presented. My only gripe is regarding the length of time for delivery and the poor tracking system. I ordered them for a friend's birthday and that came and went with no sign of them. My repeated requests for information were handled politely and expediently but not entirely to my satisfaction. I said they should state clearly that they do not have most items in stock and they may take two weeks to arrive. I could only track them on the… Read Full Review

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★★★★☆

“Boss Orange Sunglasses”

Written on: 24/07/2014 by Kiarat122 (1 review written)

I Ordered these sunglasses, they came delivered in good packaging in a reasonably quick delivery. Was kept upto date with status of order and I could check on this whenever I wanted. No issues with the service at all. Would use again no problem based on this experience. Thanks… Read Full Review

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★★★★☆

“Prescription sunglasses”

Written on: 14/07/2014 by Linda-Murray (1 review written)

I was so excited when i found this site, I ordered my Muai Jim's and uploaded my prescription, unfortunately the red frames were out of stock I was given the option to choose another pair, wait on new stock or have my money returned, Initially i chose to wait on new stock, I was kept updated by J, I eventually became impatient as in Scotland you do not get much sun and really needed them, I changed my order and got my glasses within a week, Really happy with these, but it has now started… Read Full Review

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★★★★☆

“Would buy again ”

Written on: 02/07/2014 by EduardoMcFadden3 (1 review written)

I was a bit sceptical about ordering glasses on line but I am please with my purchase. They took a few weeks to arrive but I was kept up to date with progress via emails and checking the order status online. Excellent price compared to store in UK I would use again and would recommend to others Thanks … Read Full Review

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★★★★☆

“Excellent Service”

Written on: 28/06/2014 by MarcelParker (1 review written)

I was very pleased with the excellent service I received from Smart Buy Glasses. Communication via e.mail was thorough and delivery was quick. I found the prices were cheaper than some other sights on the computer… Read Full Review

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★★★★☆

“Happy!!”

Written on: 22/05/2014

I ordered my glasses online and was happy with the delivery and product. Everything was as promised. The product got a little delayed to arrive. Took about a week but I was generally happy… Read Full Review

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★★★★☆

“Sunglasses order”

Written on: 21/05/2014

I ordered a pair of sunglasses and received an email informing me they were out of stock and offering me several other options. One of them was to wait for my original order to come back in stock. They told me it might take up to a month if I'm not mistaken. I ended up waiting about a week and was extremely satisfied with my purchase. Initially I didn't like that they didn't have my sunglasses available but I did like that they gave me options as to what I wanted to do moving forward and that I… Read Full Review

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★★★★☆

“I never thought I could buy sunglasses without trying...”

Written on: 01/05/2014 by Angie441 (1 review written)

I never thought I could buy sunglasses without trying them on but the measurements are very detailed on the website and the glasses fitted perfectly. There are very good images of the glasses so you can see clearly what you will get. The range is far better than any shop and I wanted a particular pair of Gucci sunglasses which I couldn't get anywhere else. So I would definitely use Smart Glasses website again… Read Full Review

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★★★★☆

“A pleasant experience”

Written on: 15/04/2014

This has been the second time I ordered Sunglassed from Smart Buy glasses and I must say that it has been a pleasant experience every time. My glasses got shipped in no time and they keep you updated and informed along the way so that you know exactly when you can expect your glasses. They were always neatly packed and arrived in perfect condition. I will definitely refer them to friends and will continue to buy my glasses from them in future. Thank you Smart Buy glasses for delivering on… Read Full Review

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★★★★☆

“Really happy with my glasses. Exactly what I hoped...”

Written on: 24/03/2014 by Elise277 (1 review written)

Really happy with my glasses. Exactly what I hoped for. Quick and good delivery… Read Full Review

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★★★★☆

“Great Service”

Written on: 13/03/2014 by Dugan125 (1 review written)

I've ordered 2 items from SmartBuy. A pair of Ray Ban Aviators, which were the most competitively price I could find. Also a second lens for my Electric EG2 snowboard goggles. Both times the service and communication were excellent, and they stocked a replacement lens for my Electric EG2 snowboard goggles that I could only otherwise find from the USA. Very happy customer, would definitely use again!… Read Full Review

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