Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

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★★★★☆
3.8 / 5
74% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Summary
SmartBuyGlasses was founded to supply authentic designer frames and sunglasses to our valued customers. Our mission is to provide quality eyewear at unbeatable prices. Through our very strong supplier relationships and low cost setup, we are able to provide our customers with the best pricing in the UK when it comes to designer eyewear.

Service Goal
Our goal is to satisfy our customers and we take our clients' comments very seriously, as it helps us to improve our service on a daily basis. It is our policy not to leave any client unsatisfied. We would be glad to personally help you in any way. Please feel free to contact us at servicemanager@smartbuyglasses.com and We will help you personally to solve the issue to reach a positive outcome.

Contact Details

Customer Service Email: customerservice@smartbuyglasses.co.uk
Service Manager Email: servicemanager@smartbuyglasses.com
Toll Free Phone: 0-808 101 3485
Business Fax: 0207-900-3025
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Latest Reviews

★★★★☆

“I have been very satisfied with purchase of the Ray...”

Written on: 17/09/2014 by staal (1 review written)

I have been very satisfied with purchase of the Ray Ban sunglasses. Unfortunately I lost them one month later :-(… Read Full Review

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★★★★★

“Just on time”

Written on: 17/09/2014 by kiehn (1 review written)

I ordred and got my new glasses at a fair price, on time and everything was as agreed… Read Full Review

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★★★★★

“Best website for contact lenses ”

Written on: 17/09/2014 by Olson225 (1 review written)

I bought contact lenses from this website and its even cheaper than amazon. Delivery was fast and service is excellent. I would definitely recommend it to family and friends… Read Full Review

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★★★★★

“Excellent product at great price”

Written on: 17/09/2014 by Vincent497 (1 review written)

Got some raybans at a very good price. Delivered quickly. No problems at all. Also got cashback through quidco for an extra saving. Happy days Would def use again if the price was right… Read Full Review

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★☆☆☆☆

“No service”

Written on: 17/09/2014 by Basilbasset (1 review written)

Despite promises to get back to me within 24 hours have still never got back to me at all… Read Full Review

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★★★★★

“Exactly what it says on the tin”

Written on: 17/09/2014 by Billbasek (1 review written)

Although the item I ordered was out of stock the company kept in contact and I had delivery of my sunglasses with in 3 weeks and they were exactly what I ordered saving £77 of the retail price from Gucci very happy with service and product… Read Full Review

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★★★★★

“amzing value and a bit extra!”

Written on: 17/09/2014 by JancieJimmy (1 review written)

tried to get my Raybans in turquoise from House of Fraser but they were out of stock. Found them on Smartbuy for £28 less! When they arrived (very quickly) it also came with a free lens cleaner/screw driver/cloth kit that is great for all of my glasses. Why buy anywhere else? Highly recommended!!… Read Full Review

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★★★★★

“Excellent service”

Written on: 17/09/2014 by MareliMcPherson192 (1 review written)

Huge selection of quality sunglasses - have now bought two pairs and both came very quickly and well packaged. Had to pay import duty On my way! one pair but this was quickly and effortlessly refunded by smart buy. Will definitely he's them again… Read Full Review

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★★★★★

“Pleasantly surprised...”

Written on: 17/09/2014 by KathleenRees (1 review written)

I came across smartbuyglasses by chance when I was searching for a particular pair of la coste sunglasses I had seen at an airport (where they were faulty) but that were proving hard to find on the web. Their price was very competitive and I was thrilled to have found them. I have to admit I was hesitant about my purchase (perhaps because I'm a skeptic) as the 2 week shipping time estimated and lack of UK telephone number for the company made me worry they were coming in from China or… Read Full Review

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★★★★☆

“Good service”

Written on: 17/09/2014 by Wilki12 (1 review written)

Great choice Easy website. Good customer service Ordered the glasses I wanted as they were in stock. Got email day later stating there would be a delay So I rang stating I needed them at a certain date but they were unable to accomodate so they gave me an extra 10% off I chose another pair these were delivered on time… Read Full Review

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★★★★★

“Excellent Product & Service”

Written on: 17/09/2014 by Joske82 (1 review written)

From placing the order the tracking process was clear and precise and the new frames with lenses arrived in less than 7 days. The item was well packaged and came with a free lense cleaning and repair kit. The prices of the frames and lenses are not the cheapest on the net but the quality and service are better than most uk sites. I would definitely recommend this site. Both my wife and I are happy with our purchases from smartbuyglasses. … Read Full Review

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★☆☆☆☆

“Avoid this shady bunch”

Written on: 11/09/2014 by HonestHammster (1 review written)

Really bad customer service.Firstly charged me delivery and cusotm duties which they never refudned as they promise on their website.Then emailed them and no feedback.Terrible bunch whom I will not use again."… Read Full Review

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★★★★☆

“Ray Ban Aviator”

Written on: 11/09/2014

Ordered a customised pair of Ray Ban Aviator glasses for my daughters birthday. The quality of the service was first class. Very quick delivery, brilliant price and the sun glasses were perfect. I would definitely recommend Smat Buy Glasses and would order from them again… Read Full Review

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★★★★☆

“Satisfied customer. Great service”

Written on: 06/09/2014 by JordynJorgensen1978 (1 review written)

My Ralph Lauren sunglasses were the cheapest at smartbuyglasses than other retailers. Product is genuine. Great service. Slight delay in delivery but was constantly kept informed via email. I will definitely do further business with them… Read Full Review

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★★★★★

“Smart Glassen ”

Written on: 05/09/2014 by benjamingil (10 reviews written)

Hello guys. I got some glases, and glasses framse from Smart Byu Glasses, and i liked it. I was affraid that they will break my order, but my order was delivred safe and undamaged. The products are great. aND THE VARIETY OF PRODUCTS IS AWESOME. I have nothing to complain about this shop. Woul like to use theis services again soon. I will, also recommend this shop to my friends. Do not hesitate, guys, to get so glasses from here. Easy and pretty… Read Full Review

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★☆☆☆☆

“damaged product and FAKE! Not genuine! C0n artists. ”

Written on: 05/09/2014 by amMunn1982 (1 review written)

Received the product after 2 weeks. When I opened the packaging it was damaged, what do you except when it's coming from China. Also I released the logo on the side of the frame the logo was pealing off. Genuine products don't do this. Cheap quality products. I recommend do not buy from this site!! And STOP harassing me with the emails!!… Read Full Review

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★★★★☆

“I ordered some glasses for a friends birthday, they...”

Written on: 05/09/2014 by Emiliano408 (1 review written)

I ordered some glasses for a friends birthday, they were delayed due to stock issues, however once they arrived they were in great condition and just what they said would be there, the glasses cleaning kit and all. Very good service for a great price!… Read Full Review

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★★★★★

“ray bans”

Written on: 05/09/2014 by Millervv441 (1 review written)

Loved my ray bans feel great look great cannot fault them service was 1 st class thankyou… Read Full Review

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★★★★★

“Exception!”

Written on: 05/09/2014 by DylanHowe (1 review written)

Clubmasters arrived as promised, good communication throughout and these are one cool pair off glasses,thanks. … Read Full Review

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★★★★★

“Great shades, fantastic service and at the lowest price”

Written on: 04/09/2014 by julie.fisher.509511 (1 review written)

I bought some Carrera's and they arrived promptly and were the best price on the internet, they even threw in a handy little glasses screwdriver and cleaning set. I would recommend these people to buy your glasses from, you can't go wrong! Great service guys, thanks so much. … Read Full Review

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