Smart Buy Glasses Reviews - www.smartbuyglasses.co.uk

★★★★☆
4.3 / 5
1609
86.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Smart Buy Glasses - www.smartbuyglasses.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“All as expected. ”

Written on: 29/08/2016 by Ryker224 (1 review written)

Allow plenty of time for delivery as took a while to arrive. Other than that all ok. Genuine product cheapest I could find… Read Full Review

Report this review
★★★★★

“Gucci glasses”

Written on: 29/08/2016 by AmaraKelleher (1 review written)

They are fantastic. Fits nice & light . Quick delivery. No complaints. Hoping to buy sunglasses too… Read Full Review

Report this review
★★★★★

“great service by a great company. fast delivery and...”

Written on: 28/08/2016 by AlizaHubbard (1 review written)

great service by a great company. fast delivery and great customer service. everytime the product arrives intact and in great condition… Read Full Review

Report this review
★☆☆☆☆

“Service very bad ”

Written on: 27/08/2016 by Arelyq481 (1 review written)

Ordered wrong size( ie 47) changed it within 1 hour (to 50) but was told it was too late. Have since received 47's and have been pestered ever since with emails saying 50's are on the way. Therefore I am discussed with "so called " service… Read Full Review

Report this review
★★★★☆

“Simple and fast international delivery”

Written on: 27/08/2016 by McLeodcc494 (1 review written)

Easy to choose model since pictures and measurments where east to find. Easy to pay and quick inernationall. delivery… Read Full Review

Report this review
★★★★★

“Excellent Service, Fantastic Prices”

Written on: 27/08/2016

I have been ordering my husband's contact lenses from Smart Buy Glasses for over a year. Prices are very competitive (at least 1/3 less than he was quoted by the optician). All orders arrive within the timescales specified and are well packaged. If you sign up then there are quite often voucher codes and deals to benefit from too. You also earn 'points' on each order that you can use towards payment of your next order (a bit like Boots Advantage Ooints!). We've not used them for glasses yet… Read Full Review

Report this review
★★★★★

“really happy ”

Written on: 27/08/2016 by Miranda447 (1 review written)

Really happy with glasses and price but the delivery could have been a bit quicker, would recommend… Read Full Review

Report this review
★★★★★

“Great service, fast shipping, and best prices on the...”

Written on: 27/08/2016 by Valerias137 (1 review written)

Great service, fast shipping, and best prices on the market… Read Full Review

Report this review
★★★★☆

“Good service delivery let down ”

Written on: 25/08/2016 by steve1008 (1 review written)

Ordering and product were great. The product took a while to come and deliver tracking was useless. I would order again but would make sure i give extra time for delivery… Read Full Review

Report this review
★★★★★

“Well Priced!”

Written on: 25/08/2016 by Naomio273 (1 review written)

Really happy with my glasses from SmartBuyGlasses. Got a pair that I love for a really excellent price. I would suggest that you go to a store like vision express to try on the glasses you like first before you buy (just so you know whether it is the right shape for your face etc.) The process was really simple and easy and the glasses are great… Read Full Review

Report this review
★★★★★

“Speedy delivery and great price”

Written on: 25/08/2016 by Mossy69 (1 review written)

Smart Buy Glasses offered a great price for my preferred brand of contact lenses and delivered them very quickly and efficiently. I would definitely recommend them… Read Full Review

Report this review
★☆☆☆☆

“Items never received, slow refund”

Written on: 22/08/2016 by Octavio1956 (1 review written)

I requested for my order of contact lenses to be delivered to my work address but they never arrived. It took almost two months to get a refund! I was very disappointed with such a poor level of customer service… Read Full Review

Service Manager Sbg's Comment

Written on: 23/08/2016

Dear Customer,

I sincerely apologize for the inconvenience this caused you.

Rest assured our Service Manager is looking into this issue to find out exactly what happened.

If you could please send us an email.

Thank you

Have a great day.

Sincerely,
John
SmartBuyGlasses

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great savings!”

Written on: 22/08/2016 by Kendall198 (1 review written)

Great product not available many places! and brilliant price on this site… Read Full Review

Report this review
★★★★☆

“Affordable efficient supplier”

Written on: 21/08/2016 by MayaPenn (1 review written)

I've used Smart Buy Glasses for daily disposable contact lenses. They are efficient and when I've needed to change the delivery address, they responded quickly. The quality of the lenses is excellent and the price is lower than on the high street. Only proviso was the length of time it took for the delivery. It was within the time limit but I had expected them sooner. I'd advise customers to order well before new supply is needed… Read Full Review

Report this review
★★★★★

“Great looking glasses”

Written on: 21/08/2016 by Ellis16 (1 review written)

I absolutely love these frames, they are so very different And I have had so many compliments, making me feel good. I certainly will use this company again,I love the frames and were quick to deliver. I have recommend this company to most of my friends and anyone who asks me where I bought them Very satisfied customer thank you… Read Full Review

Report this review
★☆☆☆☆

“Bad support”

Written on: 21/08/2016 by KristaStewart (1 review written)

The item that I ordered never showed up, in fact it got lost in transit, and after two weeks of telling them it was lost I requested a refund! The problem I have isn't the fact that the item was lost, I don't hold them responsible for that, but it's with the customer services, that kept telling me, it's fine, it will get there, we know what the issue is! It is the fact that I just felt fobbed off every time! As a result I had no faith in what I was being told, and no faith with in them to… Read Full Review

Report this review
★★★★★

“Great service and the best product range ”

Written on: 21/08/2016 by PhilipHayes (1 review written)

Great service and the best product range… Read Full Review

Report this review
★☆☆☆☆

“Disgusting service”

Written on: 20/08/2016 by Nicholson191 (1 review written)

Item has still not come in 2 months, clearly because they are glasses I need them and it should not take this amount of time for them to be delivered. The staff have been very helpful, however this does not account for amount of time it has taken… Read Full Review

Report this review
★★★★☆

“Colorblend lenses - Sapphire”

Written on: 18/08/2016 by RussoItalianvu331 (1 review written)

Very happy with this product and will try another colour next time. Comfortable and effective. Made my 'tired' blue eyes more richer in colour which was noticed by friends. … Read Full Review

Report this review
★☆☆☆☆

“Worst online shopping experience ever”

Written on: 18/08/2016 by Ayana232 (1 review written)

Awful customer after care service. Delay after delay, and never responded directly to my questions. I almost thought it was a autobot. The glasses were a decent price and delivery from HK was quick. Unfortunately, the lenses was wrong… Read Full Review

Report this review
overview