Travelrent Reviews

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Latest Reviews

★★★☆☆

“Let the buyer beware”

Written on: 25/08/2014 by AlanCG (1 review written)

Over the last thirty years or so, we have hired from Faro Airport. Perhaps two or three times yearly. Originally we used the big boys as there was little choice but unfailingly they would come up with extras of varying validity; but as they held the keys you had little option but to agree. We found Travelrent, perhaps ten years ago, when we found that the ex-pat community used them. Yes you have a longer walk to collect the car, and the likelihood is that it will be older and almost certainly… Read Full Review

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★☆☆☆☆

“Charged for a toll that never used”

Written on: 23/08/2014 by 78Brown (1 review written)

Charged 20.00 euro deposit for toll road and was told no refund when dropped car back… Read Full Review

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★☆☆☆☆

“CAR RENTAL FROM A TIN SHACK”

Written on: 31/07/2014 by ThePlainTruth (1 review written)

What a joke this so called company is! This company is not the cheapest. After their 'add-ons' they come to the same price as any of the well known car rental companies. If you are travelling with children do not use this company. Upon arrival at Faro, we were presented with a smaller car than what I had paid for. I insisted on a Peugeot 207 Estate and then I was presented with a run down car, which was dented badly along one side. How can they have cars that are so damaged in their fleet. They… Read Full Review

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★★☆☆☆

“Think You Booked with FULL Excess Protection - Think Again”

Written on: 25/07/2014

Beware TRAVELRENT! I booked via Email with TravelRent in Faro. I have just returned from Portugal after a 11 day stay. I booked the car with TravelRent in May asking them (and getting) their best price including full excess protection insurance. Unfortunately I scraped the drivers side rear wheel arch in an infernal underground car park. Just superficial paint removal really. but on returning the car I was charged 100 Euros for the damage. Apparently you only get full excess protection IF you… Read Full Review

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★☆☆☆☆

“old car, poor customer service”

Written on: 26/05/2014 by Almeida389 (1 review written)

Booked for 10 days car hire from Faro for our family of four (young children), on arrival received a car that was almost 4 years old, the aerial was missing so the radio did not work, the dc power was broken so we could not use sat nav. The battery went flat while we were at another town at 18.10, I called the travelrent office who said they would contact the breakdown, but we would have to go to the airport to get a new car. The breakdown van arrived with a battery starter which got the car… Read Full Review

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★☆☆☆☆

“old car”

Written on: 19/05/2014 by battoutofhell (1 review written)

booked through economy car hire car was old it smelled and one tyre was worn due to tracking, told travelrent on returning car they just said go and catch your plane, they are not interested in peoples saftey… Read Full Review

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★★★★☆

“6 years now”

Written on: 07/04/2014 by IRLJJ (1 review written)

We have been going to Faro for 6 years and was introduced to Travel Rent by a friend. They have very keen prices and good service, the cars are not new but always clean and in good condition. One time we we coming home in the evening and had left the car back and our flight was cancelled till the next morning so we went back to see if we could get the car back so we could travel back to our apartment and the gave us the car and did not charge us for the nights rent. Other company's charged… Read Full Review

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★★★★★

“Companhia de Aluguer sem Bucracias”

Written on: 13/02/2014

Aluguei uma viatura a gasolio por 14 dias em Faro.O preco sem concurrencia,com tudo incluido, SuperCDW sem excesso, passagem para espanha incluida no preco, e o mais importante, assim como recebi o deposito de combustivel assim o entreguei, nao e como as varias companhias, recebem 80-100€ por um deposito de combustivel.A entrega do carro, um Fiat Punto a Diesel, foi totalmente facil, como tambem a entrega deste.O pessoal muito simpatico e atencioso, e competente.Para a proxima vez sera… Read Full Review

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★★★★★

“Good Company”

Written on: 07/01/2014

Good car, good staff, very good prices. I will recommend to my friends and family… Read Full Review

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Kursbi's Comment

Written on: 26/05/2014

Does not sound like a genuine review!

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★☆☆☆☆

“bad company”

Written on: 28/12/2013

I booked a car through Economy carhire with Travelrent who operated from a kiosk in the car park at Faro airport. During the holiday I scratched the car with noone else involved.I rang up travelrent who said I would have to pay as it was my fault. I asked about the no excess voucher that I had given them from Economy car hire.They said it was a no excess policy...so why do i have to pay...because it is your fault they said. The manager at travelrent consistently avoided any contact with… Read Full Review

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★★★★☆

“Would use TravelRent again. ”

Written on: 28/10/2013 by Robbo11 (1 review written)

After reading reviews of a few other car hire supplier sharp practices, I chose Travelrent as my Faro airport car hire supplier via the economycarhire.com website as their price was the most competitive and they operate a fair fuel policy. As with all car suppliers booked through the economycarhire, insurance is also fully comprehensive with zero excess to pay in the event of a ding. You pick the car up from car park 4 at the airport (head left when you exit the terminal building and look for… Read Full Review

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Dunkle's Response to Robbo11's Review

Written on: 29/12/2013

You say that the insurance is fully comprehensive with zero excess. If you look on their website they offer Super CDW top up insurance. I presume this is equivalent to prepaying for zero excess when you pay prior coming to Portugal.
If you look on the terms and conditions on their website this does not cover damage in a car park, damage to locks, damage to wheels and tyres, glass and mirrors . So be aware.
There conditions insist in case of an accident with another vehicle you must call the authorities on 112 and obtain a a report of the incident. My suspicion is that if you do not you may void your insurance. So please be aware

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★★★☆☆

“Poor Customer Service”

Written on: 25/10/2013 by pin1953 (1 review written)

Booked through Ecomomy Car Hire. Nice and easy to book and a fair price. Picked up the car full of petrol and returned it full so no problem there. Found P4 car park .(for first time users of this car park it's just in front of the petrol station across the way from the airport entrance.) Nothing wrong with car and it came with no excess at all except for the usual tyre,glass and lock exclusions.I Paid 10 euros to allow me to cross the border into Spain and 20 euros for the transponder which… Read Full Review

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★★★★★

“No problems! Would recommend to anyone!”

Written on: 16/09/2013 by Bluesparks (2 reviews written)

I was worried having read other reviews about Travelrent car hire! But was pleasantly surprised. Hired an estate car via Economy Car Hire (£195), it was a Kia C'eed diesel, 34K mileage reasonable condition, plenty of legroom in the rear. Full tank, take it back full and no charge (petrol station just before you enter airport, we used half a tank it cost 40Euros to fill up). Have to leave a credit card imprint which they give back when you return the car, if no parking, speeding fines etc. Also… Read Full Review

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Trauhut's Response to Bluesparks's Review

Written on: 17/09/2013

Check the lock on the driver door; even it is nearly not visible it could be pushed in a millimeter... and they will charge you 750,00€ when you return!

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★☆☆☆☆

“WARNING !!!! Don't book with Travelrent in Portugal!!!”

Written on: 26/08/2013 by trauhut (2 reviews written)

We rented 2 cars in 2013 in Faro. Cars were old and dirty! When returning them, they wanted to charge us for scratches in the font (which I could "repair" with my fingers and a bit of spittle. At the end they charged us for a lock on the driver door that was a bit twisted... just strange, because we never used it... we always opened and closed the doors with the remote control! = Don't use this company if you do not want to experience an unfriendly guy at the end shouting at you when telling… Read Full Review

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★★☆☆☆

“Shabby vehicle in Faro”

Written on: 04/08/2013

The car from Travel Rent through Argus was the worst hire car I've ever had. Scratches and scrapes on every panel, damaged wiper blade and stained seats. It was also filthy with a receipt for fuel from the previous hirer left on the dashboard - it couldn't have been more obvious - clearly the car hadn't been cleaned at all. It was the cheapest however so they get 2 stars for that alone… Read Full Review

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★★★★★

“have used travelrent for some years now,always top class”

Written on: 22/05/2013 by jackmc (1 review written)

i have always found travelrent fair, friendly and courteous to deal with, their site in carpark 4 is just ashort stroll away when u exit airport at pharmacy insurance, petrol policy,20e motorway pass all very fair. iam just booking now for carhire on 19aug.2013.p.s.they even sent a christmas card[nice touch].sean mc keown co. kildare. rep. of ireland… Read Full Review

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★★☆☆☆

“Poor customer service Argus Rental”

Written on: 29/03/2013

I booked an estate from this company, plus a child seat knowing that i needed space for 3 suitcases, 3 catty on bags and the child's buggy. I arrived and after a short wait to be told I had a Renault Clio. Then there was the discussion about insurance even though on booking the car i had paid for the no excess route i still had to pay more for the peace of mind 'walk away' cover, then another €20 deposit for the transponder which i had stated i was not using and was advised that i may not get… Read Full Review

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★★★★★

“Great Service !”

Written on: 24/10/2012 by IRE8 (1 review written)

Booked an automatic Corsa with TravelRent(through Argus Car Hire) recently and had no problems at all. Car was clean and ran well. They charged Euro20 for transponder which had the same amount in credit on it. This relieved anxiety of searching for outlet to pay tolls and especially when returning the car. Their "Tank full on pick-up and return full" policy is decent and fair. Their price was much less than other quotes. I will definitely use TravelRent again and glad to give praise where it is… Read Full Review

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★★☆☆☆

“Not a great experience”

Written on: 25/09/2012

We hired a Seat Ibiza through Economy Car hire for 7 days in Faro from 25th August. It had quite a few scratches and scrapes but we were told not to worry about them as they were only concerned with major bumps. Sadly, we didn't check the tyres. We drove to our hotel and then didn't use the car until the Tuesday. We had a burst tyre on the motorway in Spain, had to put on the spare wheel and drive slowly back into Portugal. On inspection, you could see mesh and wire on both the front tyres. We… Read Full Review

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★★★★★

“Can't Fault”

Written on: 10/09/2012 by mj187 (1 review written)

I was a little weary after reading various reviews after booking through economy car hire - £124 for 7 days for a Peugeot 207 estate (or similar). On arrival, you need to exit the departures and go over to the left and walk round into car park 4 where the desks are. It's all a bit of a fuss as there are about 15 car hire companies all in this same portacabin. We arrived at 9am on a Sunday along with about 3 other flights from the UK and there were a few people waiting in line but I found… Read Full Review

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