Jacobs Digital www.jacobsdigital.co.uk Reviews

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0.6 stars
Average rating for this product is: 0.6 out of 5

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Average Ratings for Jacobs Digital www.jacobsdigital.co.uk

  • Quality of service0.5 stars
  • Layout of shop2.3 stars
  • Value for Money2.5 stars
  • Overall rating0.6 stars

5 Reviews For Jacobs Digital www.jacobsdigital.co.uk

  • Guest 9th Nov 2009

    Reviewer rating: 1 stars


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    I order a ring adapter for flashes on 1st of May 2009.
    Sent them en email on 25th May because I hadn't received my order that was apparently in stock.
    Having received no reply from them, I sent them another email threatening to cancel my order on 29th May 2009. I received a reply on 2nd June 2009 saying that the product wasn't in stock because it was new but it would be "very soon". By that time the website had been changed to show status "10 days delivery".
    Sent them an email on 30th October 2009 asking for a refund.
    As of 9th November 2009, I haven't even received a reply.
    DO NOT buy from these people.

  • Guest 23rd Oct 2009

    Reviewer rating: 1 stars


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    Inaccurate stock status and poor telephone support. I placed an order for a couple of light stands that were apparently in stock then later on the same day I checked the order online and it had a status of 'backordered'. I telephoned their helpline the next morning and was told that the items were in stock and would be dispatched that day. The tone of the lady was completely off - I could tell that she couldn't care less so I called back the next day and spoke to someone else who said the ite ...

  • fuzzymisfit 15th May 2009

    Reviewer rating: 0.5 stars


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    Used Jacobs Digital online ordering to order 2 hoya filters skylight filters. Received one no problem, was told the other was out of stock and would receive it as soon as it came in. 1 month passed, various emails asking when it was going to be dispatched. No reply other than call the sales team, finally got a phone call to say the item had been deleted and the closest one to it would be another 12.00. Payment was taken, another week passed, still no delivery. Will NEVER use these again EVER!! s ...

  • simonmccarroll 6th Mar 2009

    Reviewer rating: 0 stars


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    Ordered a Nikon 50mm AF-S 1.4 lens on the basis that the store's web site showed the item was in stock. On placing the order, I received an email from their payment service confirming the payment but no order confirmation from the store directly. A week later, nothing had arrived so I posted an order query on their web site but received no response. 2 weeks later I have an email confirmation that the item has shipped by Royal Mail (as I'd chosen in the checkout process) but the tracking number i ...

  • kerrag Rank: Lance Corporal 29th Oct 2008

    Reviewer rating: 0.5 stars


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    I ordered a camera lens by phone from Jacobs Digital on 1-10-08. I was told it was in stock and I paid extra for "express delivery". I stated I was leaving on holiday on 5 Oct and was assured I would have it by then. The next day I got an e-mail to say it wasn't in stock and I'd be informed when it was available. I responded immediately, asking why I had been told X and then Y and restating that I was wanting it by the 5th. An e-mail came back saying they had found one and it would be sent to ar ...