Holiday Inn Reviews

Holiday Inn
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★★★☆☆
2.9 / 5
From 12 reviews
50% of users recommend this

  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

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Latest Reviews

★★☆☆☆
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“poorly trained staff”

Written on: 25/03/2013

I stayed at the Holiday Inn at Stansted Airport. The staff was very unfriendly. They would not change a £5 Note to use at their Business Centre which is also a rip off. I was send to a nearby Petrol Station to change money not even the Restaurant would change. (read more)

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★★★★★
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“The perfect Kensington Hotel in the heart of London”

Written on: 10/08/2012

Great, Really good location, close to the shops of South Kensington and also Hyde Park and the rest of Central London. (read more)

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★★★★☆
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“Great stay at Holiday Inn Birmingham”

Written on: 10/07/2012 by srapson69 (28 reviews written)

What a great stay-stayed at the hotel next to Birmingham New Street train station. The staff were great and the room excellent. The service was a high standard and they really looked after us all. The breakfast was also good and excellent value for money-would recommend to anyone. Best to book through the Holiday In n website as you get a very good rate we paid £76 for two with breakfast in an exe room. The rate on the walk in's was £160 so book ahead. (read more)

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★★★★☆
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“Great Value”

Written on: 20/06/2012 by LuluHamley (4 reviews written)

Was very surprised how nice my stay here was! Attended a event service & food was very good room was basic but clean & comfortable , also & staff very helpful & friendly would recommend. (read more)

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★★★★☆
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“Holiday Inn was a pleasant experience”

Written on: 18/06/2012 by naterunner (2 reviews written)

I recently went on vacation to the beach. Luckily, I was able to book a room and received what I booked. (read more)

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★☆☆☆☆
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“NO reservation??”

Written on: 09/06/2012

called HI at PDX to ask if I had a res - I made one on line yesterday; transferred to South Pacific; woman did not understand me; tried HI again, put on hold, hung up; tried again - finally got front desk - no res.; tried to make a reservation and rate was $47 greater than original quoted price; hung up; a pure cluster____. (read more)

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★★★★★
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“newcastle and manchester”

Written on: 13/04/2012 by riverboy59 (6 reviews written)

Stayed at both locations recently and was very surprised by the quility of service and the condition of the rooms, love the loyalty points scheme too, great idea (read more)

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★☆☆☆☆
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“don't visit this place!”

Written on: 12/02/2012

Having booked a room for 4 people we went out and on coming back our inidividual names were ticked off on a sheet by a mean and aggressive bouncer reading a book entitled "other peoples money"!! When being ticked off they informed us thatalthough the website had allowed it we had to pay a £40 supplement per extra person and you could not infact have 4 people in the room!! So after paying the initial £65 for the room we had to pay £40 so in total £105 for 3 in a room and get another... (read more)

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★☆☆☆☆
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“awful”

Written on: 09/01/2012 by kjh112223 (2 reviews written)

stayed as part of a large group second weekend in Dec,and had the misfortune to sit down to the self service buffet in the restaurant,unfortunately our stay was paid for as a dinner b & b for two nights,starter on the first night was veg soup which was ok, hot buffet consisted of dried up pasta bake,dried up spare ribs, dried up fishfingers, boiled new potatoes, very pale broccoli,carrots,chinese spring rolls,and dried up burritos - now a 5 yr old can see that this is a very odd combination... (read more)

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★★★★★
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“Holday inn Brussels Airport”

Written on: 01/12/2011 by simon737 (2 reviews written)

Good option if you look for accomodation close to the airport,personnel is welcoming,food and service were both wonderfull.The hotel was much nicer than I thought it would be. Bad: parking must be free for the rooms. (read more)

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★★☆☆☆
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“Ripped off!”

Written on: 17/08/2011 by KittyMao

When my parents came to visit us from China, I thought as a daughter all I could offer them was to make them to have a fab time in the UK. I planed to stay in London for three nights. So first thing in my mind was to book a decent and comfortable hotel for them. I spent £656 booked two rooms for three nights at Holiday inn express at Blackfriar bridge which I thought it closes to Tower of London and Big Ben, etc. Oh well, holiday inn in China has a very good reputation even the Express,... (read more)

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★☆☆☆☆
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“Un-Friendly staff”

Written on: 18/06/2011

The staff here were really unhelpfull they were persistant that I had to pay carparking charge even though the other person said I didnt need to. THe vending machines were not working. A real big mess. (read more)

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