Luton, Airparks Reviews

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1.3 stars
Average rating for this product is: 1.3 out of 5

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Average Ratings for Luton, Airparks

  • Suitability1.8 stars
  • Value for Money3 stars
  • Overall rating1.3 stars

2 Reviews For Luton, Airparks

  • irs101 28th Jan 2009

    Reviewer rating: 1.5 stars


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    Good Points: Cheap.


    Bad Points: Buses not very frequent and overcrowded. Currently don't have a proper place to stop at the airport.


    General comments: Arrival was fine no complaints, although we were last on the bus and it was clear others had been sat there some time.

    Airparks have to use the public drop-off zone, meaning more traffic jams and further to walk (up and down curbs) with luggage. Not their fault but not helpful to the customer.

    On return I suggested that they could have done more to a) inform customers of the change of location (one A4 bit of paper) and b) put on more buses to relieve the overcrowding. They do, after all, know when we are arriving back.

    They clearly need more buses and it isn't the staff on the desk's fault.

    Incidentally they don't photograph your car on the way in (as I have seen elsewhere) or note existing damage in your presence. This could prove very difficult if your car is damaged in their possession.

    All in all, they've sacrificed too much quality to reduce price. I won't be using them again.

  • Strings Rank: Lance Corporal 26th Oct 2008

    Reviewer rating: 1 stars


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    I've used Airparks Luton on many occasions and with the exception of them losing my car for 30 minutes when they first opened, I've never had any serious issues.However, on my last visit, my car was parked in perfect condition, but when it returned, the undertray, protecting the sump was broken and hanging down. As I picked the car up at night, I didn't spot this and it was only after driving at over 50mph or over uneven surfaces that I realised something was wrong. Because I'd already left the ...