Metsuki Reviews - www.metsuki.co.uk

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★★★★★
4.8 / 5
96% of users recommend this
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Latest Reviews

★★★★★

“Wonderful Customer Service”

Written on: 29/12/2012 by keewee (1 review written)

I ordered a pair of Oakley Ducati Wingspan back on 30 Nov 2012. As the frames were out of stock, they immediately informed me of the stock status and offered to reserve stock or to cancel the order. What I am really amazed was how fast they reacted to my reply and all the subsequent support tickets. Almost all were within the day, and most within the hour! And the frames were shipped within the week, as promised. I'm really impress! Keep up the good work!… Read Full Review

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★★★★★

“Specs in the post”

Written on: 15/12/2012

ordered 2 pairs of frames as backups for when i break my current pair... arrived well packaged and quickly. many thanks Oli… Read Full Review

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★★★★★

“First Class”

Written on: 01/12/2012

I am delighted with my purchase, in particular, the great price, Metsuki's ability to fulfil the order within days (when all the other on-line shops were saying no stock available & quoting a waiting time of many weeks), my telephone queries where handled in an honest, friendly and informative manner, and the frame is the quality genuine article. Metsuki gets the full five stars, my recommendation and my return custom in the future… Read Full Review

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★★★★★

“New Gant Glasses with Lenses”

Written on: 30/11/2012 by Tomfinn (1 review written)

Wasnt sure whether to go with Metsuki to get the glasses I wanted. I saw the frames in my local opticians for £140 pounds with lenses. Metsuki did the same Gant Frames with prescription lenses for £75!!!! I have only good things to say. The turn around was within 5 days of ordering and receiving. A bargain in my books. Would wholeheartedly recommend Metsuki… Read Full Review

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★★★★★

“Fast, Convenient and Reliable Supplier”

Written on: 20/11/2012 by andrea3232 (1 review written)

I ordered 2 pairs of Bulgari frames and lenses and have been impressed by the outstanding service of Metsuki. Frames and lenses are of high quality. They arrived in Italy 5 working days after order. Very good price, excellent supplier. I will definitely use Metsuki for any futures glass needs. … Read Full Review

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★★★★★

“Ted Baker Glasses shipped to Australia”

Written on: 08/11/2012

I was impressed with the speed of response and communication after the order. My glasses had not been in stock but Metsuki were able to get them in within a day and they arrived with me in Australia within the week, a very prompt delivery. Very happy with the service and product, as I had not been able to find these glasses anywhere else… Read Full Review

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★★☆☆☆

“Poor service”

Written on: 31/10/2012

Cheap but terrible customer service - hard to get someone to call you back. Also very slow to deliver - should have paid a bit more and used the high street… Read Full Review

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★★★★★

“definitely recommend ”

Written on: 16/09/2012

I have ordered 2 pair of glasses from Metsuki and the staff were very helpful and friendly.My glasses were delivered in 2 days. I am very happy with the service and Have already recommended to friends and family. I will definitely order any futures glasses from Metsuki… Read Full Review

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★★★★★

“Prada Reading Glasses”

Written on: 15/09/2012

Ordered these glasses online at less than half the price from the opticians in town. The order form was easy to use and the service was excellent. I was kept well informed of my order's progress. The glasses arrived very well packaged and are great. Many thanks, I would defintely order again and recommend family and friends… Read Full Review

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★★★★★

“awsome service!”

Written on: 25/08/2012 by AndreiaP (1 review written)

i am very happy with the service that metsuki have provided!my glasses arrived just in time and every time i had a doubt they were very prompt to answer it! couldn't ask for more. i really recommend their service and for sure, i will buy again!!… Read Full Review

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★★★★★

“The only way to buy glasses ”

Written on: 08/08/2012 by mehrnazallawi (1 review written)

Have recommended this site to my entire family and friends. Brilliant, no fuss, easy, reasonably priced, beautifully made and fast delivery. What more could anyone want. So tired of spending hundreds of pounds on prescription glasses and lenses only to find they look dated a few years later!… Read Full Review

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★★★★★

“Top class service”

Written on: 31/07/2012 by Renfrew67 (1 review written)

Bought my rimless specs from Metsuki about a year ago and recently the lens came away from frame of my specs. Sent back to Metsuki who reminded me that the lens was covered by guarantee, fixed glasses and sent back within a week. This was after really good service when I bought the specs in the first place. Thoroughly recommend this firm to anyone buying specs!… Read Full Review

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★★★★☆

“A very nice experience”

Written on: 26/07/2012 by AdrianaOana (1 review written)

Indeed I had a very nice experience with metsuki. I've bought recently a Givenchy frame from metsuki, from their clearance stock. My old frame was broken and I wanted to replace it with a new one and to use the same lens. I did not find the same model in Bucharest, so I search it on the internet. On metsuki site I found the model and the price was very good, lower than on other sites. Now I have the new glasses and I am very happy to use it, due to the kind help of metsuki… Read Full Review

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★★★★★

“Love My Ray-Bans!”

Written on: 26/07/2012 by JackiePalmtree (1 review written)

This was an awesome experience. I just got the latest ray-ban frames with high quality lenses for about 300$C less than I would have paid at the eye dr in Canada. My frames were out of stock and I was immediately contacted and asked if I would like to wait a week or cancel my order. I went ahead and they ended up restocking before the anticipated date and finishing the order really fast. They even sent the clear lenses inside the glasses case with the ray-ban label in case I wanted them. I… Read Full Review

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★★★★★

“Great efficient service”

Written on: 26/07/2012

Quick and easy to purchase your glasses. Mine where out of stock and I was kept fully informed, even given a choice if I didn't wish to wait the 6 weeks I could cancel my order. But hey presto they arrived within 10 days. Again being fully informed of delivery. Will not hesitate in using you again. Well done keep up the good work… Read Full Review

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★★★★★

“Glasses from metsuki”

Written on: 23/07/2012 by mdnaylor (1 review written)

Excellent service highly recommended, great price… Read Full Review

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★★★★★

“Good service, good quality”

Written on: 22/07/2012

Metsuki kept me well informed during the delivery process. No problems at all, everything went just as it should - including the delivery to Finland… Read Full Review

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★★★★★

“Absolutely Brilliant”

Written on: 20/07/2012 by Sobk13 (1 review written)

I was completely blown away by the service and the quality of the glasses at Metsuki. I also called up a couple of times to ask questions and the opticians were so kind and helpful. They made the service feel personal and professional. My favourite make of glasses is very hard to find, but Metsuki had a very good stock of the models and I was really impressed. The value for money is incredible and at a time when the economy is so bad and we're all trying to budget carefully, and places that… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 18/07/2012

Have to say I have been really impressed with Metsuki, they have replied to all my emails straight away and my glasses were ready and sent to me in a matter of days! I have used high street opticians like Vision Express and Specsavers in the past to buy my glasses, I feel like I've been wasting my time and money all these years! The high street opticians provide awful customer service (with vision "express" I waited over 2 months to get a pair of glasses after they repeatedly messed up my… Read Full Review

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★★★★★

“Dall'Italia, sito affidabilissimo.”

Written on: 17/07/2012 by sassa91 (1 review written)

Ho comprato per la prima volta on-line un paio di occhiali. Ho trovato questo sito ed ero abbastanza insicuro , ma poi navigando sullo stesso ho notato molto cose rassicuranti. Ho comprato dei Ray Ban e risparmiato almeno il 50%… Read Full Review

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