South West Trains Reviews

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South West Trains
4.2 stars
Average rating for this product is: 4.2 out of 5

From 0 ratings and 3 reviews

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Average Ratings for South West Trains

  • Reliability4.7 stars
  • Cleanliness4.3 stars
  • Value for Money3.4 stars
  • Overall rating4.2 stars

3 Reviews For South West Trains

  • Taylott Rank: Lieutenant-Colonel 27th Nov 2009

    Reviewer rating: 4 stars


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    Up until recently, I used South West Trains to commute to and from work. I had used their service for over 4 years, travelling between Fleet and London Waterloo.

    During that time, overall, I was very happy with the service they provided. There were only a few occasions (so few I can't remember specific examples) of when my train was delayed or cancelled. If either occurred, the reason given was usually due to someone messing around on the train line.

    The staff in my experience have always been pleasant. I used to get the early train, so always found a seat. It did get crowded during my return trip, and on occasion had to resort to sitting on the floor or standing all the way.

    My only gripe, even with an annual gold card, would be the price. I found the price to be expensive, but weigh that up with the service I received, I suppose it balances out.

  • pdowling Rank: Corporal 11th Sep 2009

    Reviewer rating: 5 stars


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    I use South West Trains everyday commuting between Fleet and Woking.

    I also use it a lot at the weekend. Despite the general negative commentary on train companies in the press I have to say that I would struggle to fault them.

    I can't remember the last time my train was cancelled and even minor delays have been rare in my experience. The trains are modern, clean and comfortable and the staff typically friendly and polite.

    Fares are expensive at peak times but the annual gold card does offer ...

  • speakout Rank: Lieutenant-Colonel 28th Apr 2009

    Reviewer rating: 3.5 stars


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    South West Trains operate out of London Waterloo and they have come a long way from operating the slam door trains that used to be in operation about 7/8 years ago now. The old trains used to be fun but were hell at peak traffic hours with no air conditioning, very little standing room in the carriages and I remember having to pile into the guard's carriage with bikes but those days are now thankfully gone.The new rolling stock run by South West Trains is very comfortable and sports the new blu ...