Virgin Trains Reviews

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Virgin Trains
3 stars
Average rating for this product is: 3 out of 5

From 0 ratings and 3 reviews

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Average Ratings for Virgin Trains

  • Reliability4.2 stars
  • Cleanliness3.8 stars
  • Value for Money2.9 stars
  • Overall rating3 stars

3 Reviews For Virgin Trains

  • Guest 14th Sep 2009

    Reviewer rating: 2 stars


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    Virgin Trains customer services department is the worst I have experienced yet. Rude and missinformed. I would not travel with them again if I didn't have to.

  • nintendonut Rank: Major 1st Apr 2009

    Reviewer rating: 3.5 stars


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    The Virgin Trains Pendilino service is fast and usually on time. I get this service often and nine times out of ten it has arrived on or before time. To be fair the only time it was late there was a flood on the line so I can't blame them for an 'act of god'.These trains are faster than the old virgin trains because they lean into corners. This is a bit disconcerting at first as the horizon disappears out of the window. One thing that does irritate me in that they never seem to have hot water ...
  • Guest 15th Nov 2008

    Reviewer rating: 3.5 stars


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    Very pleased with the service and quality / refinement of the train and staff, would certainly travel the Virgin train way again