Written on: 04/12/2013
I ordered my item and it never was delivered. I have emailed on several occasions and they have replied but not followed anything through. They promised a refund which I have never received. Very disappointing when you are relying on them to provide goods that you have paid for and for such a special day in your life. I will be reporting this company, they are out to rip people off! Do NOT USE THIS COMPANY unless you don't mind being let down!! (read more)
Written on: 25/10/2013
I ordered some personalised mint tins from this company. when they were already 2 weeks later than the latest dispatch date they had quoted on the website i began to worry. their phone number constantly took me to an automated message, and emails were promising their imminent arrival - which never came. their customer service is poor and i would not use them again. (read more)
Written on: 25/09/2013
This site have lovely, unique wedding products at reasonable prices. The ordering process is simple and user-friendly and the delivery is really prompt. I would certainly recommend the site and would definitely buy from them again for a wedding or other event. (read more)
Written on: 18/09/2013
Gets the delivery wrong. Doesn't answer phones or has a facility to leave messages.auto response for emails. Doesn't arrange collections or notify you of when they are collecting or what they are collecting or even how. Doesn't return calls even when you have emailed them asking them to call.their distributors don't know what they are doing either! Worst ever company I have dealt with! Don't ever order from this company (read more)
Written on: 17/09/2013
Gave them £110 and have not received anything at all. Their emails to me basically call me a liar. Appalling customer service. Avoid. (read more)
Written on: 16/09/2013
Oh my goodness where do I start ... To summarise we NEVER received our goods - it took FOUR MONTHS of haggling and trying to contact them ... after a few weeks I googled reviews for weddinglessordinary and saw tons of other dissatisfied customers saying EXACTLY the same they had paid money not received goods, tried and tried again to get them never received them or refunds. They always seem to respond with placating emails very apologetic and assure you ( LIE TO YOU ) that goods will be... (read more)
Written on: 09/08/2013
I have ordered and recieved my favours from a wedding less ordinary. The service has been fantastic and I wouldn't hesitate to recommend them to any bride or groom. The selection is fantastic and plenty of ideas. The only thing I didn't like was the fact that I couldn't order less than 12 of the vodka miniatures when I needed only another 4 but that could have been out of their control. (read more)
Written on: 21/07/2013 by CatB27 (1 review written)
great site! enjoyed browsing throughout our whole wedding planning :) each time I bought from here found exactly what I was looking for straight away that I just couldn’t find anywhere else. Theres just an amazing choice, checkout is simple to use and so pleased with all the little favors and our bridesmaid , flower girls presents. Very helpful service & everything was quick to arrive, a big help. I have recommended to friends. Thanks! x (read more)
Written on: 18/06/2013 by MagsR (1 review written)
I am delighted with the Pine Cone Design candles and Ivory Damask Gift Box candles which I ordered from A Wedding Less Ordinary. They are a talking point 'favour' to give to guests at our golden Wedding get-together soon. Perfect! The service was good and I was kept informed of the tracking of my parcel, which, through circumstances out of their control, was a little delayed. I hope they do as well as they deserve to! (read more)
Written on: 20/12/2012
We bought small sweetie jars with both our names and wedding day and we filled them with strawberry pip sweeties. They looked great next to everyones name setting and went over really well with all our guests – there was not one left after! I had emailed a few questions about the jars as I really wanted to make sure the colours were right and all were answered quickly. The delivery was a couple of weeks but this was because we customised ours. It all arrived packaged well. Overall really... (read more)
Written on: 08/12/2012
Our wedding has now passed, we bought our guests mini personalised candles from a wedding less ordinary, they looked really good, really great quality. There was not one guest that didn’t compliment us on them! overall really pleased with the delivery and service. Will be definitely recommending. Thank you. (read more)
Written on: 28/11/2012
Really spoilt for choice for wedding favours here, really lovely to look over at a lunchtime. Our favours came quickly, only a few days and look spectacular!!! You really have some great things, many thanks. Will be back for more in the new year!!! (read more)
Written on: 27/11/2012 by vick_n_ben (1 review written)
Easy to use website, great and novel ideas that I wouldn’t even have thought of for our wedding if I hadn’t come across this site. Delivery was fast and free which is always appreciated when I buy anything online. Super price and quality. Used before and will again, very pleased with everything. (read more)
Written on: 16/11/2012
We bought the sandalwood fans as a little 'giveaway' for our guests as we got married in Greece. The fans more than served their purpose, kept everybody cool and looked really great. The sandalwood has such a gorgeous scent to it as well. They were really good value and came within a couple of days. We wanted something light to pack in our cases so these worked out perfectly. Thank you, will happily recommend to friends getting married next summer. (read more)
Written on: 06/11/2012
This is a brilliant website. I've ordered several times throughout our wedding planning and have always been delighted. Good value for money, easy to use and delivery is quick. really enjoyed browsing the beautiful ideas over the last year! (read more)
Written on: 05/09/2012
a quick thank you to a wedding less ordinary for supplying our wedding favours. the mini bottles of jack daniels were all drunk even before the speeches begun so we know our guests must of loved them!!! they were such a small detail of our day but really did play a fun part. thankyou again. (read more)
Written on: 24/08/2012
I just received my personalised order this morning in the post. The engraved cufflinks are wonderful quality and just look so much more expensive than they were – more than value for money which is hard to come by. Took about a week to arrive with custom engraving (initials on each cufflink). I’m sure our ushers will love them.. (read more)
Written on: 12/07/2012
While planning our wedding we always came across the same old favours. We wanted to give our friends something different from the 4 other weddings we attended in the last year!!! one of our bridemaids recommended a wedding less ordinary after using them for her wedding. So pleased with the choice. We got all our favours & extras for our sweetie bar from here. Quality is brilliant, delivery quick and perfect to add more personal touches. Would highly recommend.x (read more)
Written on: 21/06/2012 by aveghail (1 review written)
I recently ordered online and happily chosen this company as it has a name and been used by many...but my experience could have been one against the other who had a great experience using this company. The contact number that I tried to call has the same voice recorded message and no matter what time I called, its the same message I get. So its a standard voice recorded and no intention to of accepting any phone calls from customer. I wrote many enquiries and haven't received any call or... (read more)
Written on: 18/04/2012 by mythos1801
On 4 March 2012 I ordered personalised napkins for my son's wedding which was to be on 6 April 2012. A late decision on my part to order these, but as the company's site indicated a 10-day delivery date I saw no problem in the 'late' order. I also presumed they would e-mail me if the date couldn't be met. Money for the order was taken from my account on 5 March 2012; the day after I placed the order. On 31 March 2012 I was somewhat concerned that the napkins hadn't been delivered; the wedding... (read more)
Written on: 01/02/2012 by rachmac (1 review written)
Our wedding theme is difficult to put into words, but birds are on the invitations. So while looking for ideas to hold our table names, I found these small silver birds. Designed for place cards, two will hold a bigger card fine (prob max A5). After looking around, a wedding less ordinary was the only place we could buy them from individually. So we ordered 20 of them. We thought it would take a few weeks for them to be delivered, but a few days later I received a dispatched email and they... (read more)
Written on: 24/09/2011
Delivery was in good time, very happy with all my purchases. the personalized napkins are especially lovely and a delightful little extra touch to our drinks reception hour. I would use again and have recommended to family. Thanks. (read more)
Written on: 12/08/2011
this is a gorgeous site, full of such lovely ideas for favours and tables. This has been one of my fav sites whilst planning our wedding. the favours are so different than what you normally see at other weddings. my many questions have been answered quickly and delivery has been good too despite our typical post issues. we also bought the personalised bears for our flowergirls, they are too cute!! thank-you :)xx (read more)
Written on: 08/04/2011
Used this site several times before and never fails to please. So far I've got all my wedding favours and little things for my reception from here. quality and delivery has been spot on each time. I'll no doubt be back to buy for my flowergirl and bridesmaids presents. can recommend for all those little things that are different from the usual stuff you see everywhere else.
Sara (read more)
Written on: 06/04/2011
All arrived promptly and exactly as described. Extremely happy and relieved with the quality of everything. This is the first thing for our wedding that I've bought online so I was happy to see the favours in the 'flesh' and was not disappointed.
I called twice to add things on to my order that I had seen afterwards. Both people I spoke with were really helpful and added the favours to my order so that I only had one postage to pay.
will use again, a beautiful site. thank you x (read more)
Written on: 06/04/2011
fab website. really easy to use. service was really quick and friendly.
my order arrived with me within 3 days. quality is just fab and frames look far more expensive than they really were!
Written on: 30/03/2011
bought my bridemaids necklaces from here. the engraving on the gift boxes is perfect, it really makes the gifts more personal for each of my bridesmaids. i was really impressed with the quality, delivery was really quick too.
i placed a second order for an engraved trinket for my mum for mothers day. really happy with everything. lovely site, thanks! (read more)
Written on: 26/03/2011
Website is really easy to get around. Beautiful & fun wedding favours that I haven't seen elsewhere.
I thoroughly enjoyed looking at all the different favours and decoration bits and bobs for my reception. great affordable prices too for my bridemaid, flowergirl presents.
Have recommended the website to friends. will be ordering more . (read more)
Written on: 09/03/2011
our wedding napkins have arrived, they are exactly as shown on the website and the quality is amazing. i love the little touches available from here.
I'm sure we will get compliments on the napkins on our day. delighted with our first order and have just placed another order for our boxes!!!
gina (read more)
Written on: 04/03/2011 by MrsEliza (1 review written)
We bought our silver place card frames from here a month ago. We were delighted with the quality of the frames, especially considering the price!! They looked like they cost so much more and really set off our tables.
We received friendly and fast service. Delivery took about 3 days. We were hoping to also order custom napkins however their site said personalisation can take 28 days but I thought i'd check as we only had 9 days to go. When i phoned to ask, they did kindly advise there was... (read more)
Written on: 26/02/2011 by Astuteboy (8 reviews written)
I honestly can't believe the positive reviews on here are genuine. I wish I'd paid attention to the more realistic sounding negative ones! I ordered £170 worth of wedding favours (boxes, ribbons and chocolates) on the 13th February and I'm still waiting.
They should have been dispatched in 5 working days, by the 8th day I'd heard nothing but have had no response to my order tracking email. In addition, we have tried calling several times but no one ever answers the phone.
With our wedding... (read more)
Written on: 18/02/2011
on the website, it says that my product will be dispatched in 24 hours. however, after 3 weeks, I am still waiting for it. When I contacted them regarding this, their answer was prompt- but I shouldn't have had to chase them. I hope to receive the goods next week- which is fine. But if my wedding had been sooner- it would have been a tight time frame! (read more)
Written on: 06/02/2011
What a fab site - lots & lots of gorgeous ideas and products.
Delighted with our favours, they will add something really different to our tables. Thanks. (read more)
Written on: 30/01/2011
everything arrived promptly and in excellent condition.
my daughter was estatic when the favours arrived. The level of detail on the candles is very impressive.
really pleased wth it all. thank you. (read more)
Written on: 29/01/2011
I bought some of the heart bottle stoppers online last week. They got delivered today and i am so pleased. They are a fanstastic favour and look even better than they do on the computer. They are presented wonderfully in their own little box, individually wrapped. Can recommend wholeheartedly. I'm already planning what else I can buy!!! (read more)
Written on: 21/01/2011
Our order arrived quickly and well packaged. really helpful website with lots of ideas for our reception. Having seen the quality of our wedding favours we will definitely be ordering more for our reception decorations and presents for our bm's! I'll be sure to recommend to our friends getting married next year. (read more)
Written on: 14/01/2011
I just received my third order that I have made from here in the last few months. I love the website & love the gorgeous things on it. the service, delivery and the customer service team have been so quick, friendly and helpful. Thankyou, the easiest site I've used. (read more)
Written on: 19/12/2010
Superb service! I'm over the moon with my little favour boxes!! Would not hesitate to buy from again! Thank you! (read more)
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