Booking.com - www.booking.com Reviews

★★★★★
4.5 / 5
93.0% of users recommend this

Summary

You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.

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Latest Reviews

★★★★★

“All inclusive and all so easy”

Written on: 18/06/2013 by RobertofStanford

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All the information one needs at the click of a mouse. So easy for all to use and no mind numbing moments of uncertainty. (read more)

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★★★★☆

“Easy to find places”

Written on: 18/06/2013 by Mlew

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Good site with reviews photo's etc. bit annoying when it all shuts down though suddenly - or maybe it's my iPad? Don't seem to have this trouble with other sites. However very easy to book and admin never been a problem. Thank you. (read more)

Booking.comteam's Response to Mlew's Review

Written on: 18/06/2013

Hello,

Thank you for your feedback!
Can you please let me know if are using our mobile application or if you are just viewing our webpage on your Ipad?
This will help me forward it to the appropriate department.

Thanks, Lissa
Booking.com Team

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★★★★★

“booking”

Written on: 18/06/2013

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very pleased with how easy the site was to use i,am no computer wizard but found it really quick and exactly got what i asked thankyou recommend to all without a doubt would certainly use again in the future (read more)

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★★★★☆

“Easy to use ”

Written on: 18/06/2013

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I found this accommodation search website actually works, particularly in the areas of dates required only shown, number of guests was effective and location options acceptable. Thank you (read more)

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★☆☆☆☆

“Worst Stay Ever!!”

Written on: 18/06/2013 by C.Roush

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I booked three rooms in advance through booking.com The day before arrival I contacted Days Inn and made sure all my accommodations could be provided and also reaffirmed that we would be arriving late. The person was rude and seemed annoyed when I asked if the rooms could be next to each other. The day of check in I call letting them know that we were stuck in traffic and that we'd be there as soon as possible to find out that they cancelled our reservations. Since we were driving over... (read more)

Booking.comteam's Response to C.Roush's Review

Written on: 18/06/2013

Hello there,

I am sorry to hear about what happened.
Can you please provide me with your Booking number?
I would be glad to look into it.

Regards, Lissa
Booking.com Team

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★★★★☆

“recommended already”

Written on: 18/06/2013 by KKK22 (1 review written)

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I already recommended the site to several friends, and keep using it myself, of course. The only suggestion for improving the portal: so far I never managed getting straight to the hotel when I knew (from other sources) its exact name. - Either impossible, or the format of the portal not sufficiently clear. Should not be too difficult to fix. I particularly like the interactive map, with the names of different hotels. (read more)

Booking.comteam's Response to KKK22's Review

Written on: 18/06/2013

Hi there,

Thank you for your feedback. Typically, when you begin typing the name of a particular hotel into the search box, it will drop down to auto-fill the rest of the name. If the hotel name isn't showing up, you can still put in the name. After you press enter, a new page will come up showing all search results. This will include hotels, cities and landmarks which may share that name. Hope this helps.

Regards, Kelly
Booking.com Team

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★★★★★

“Easy To use”

Written on: 18/06/2013

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I found this site while looking for a good deal on a hotel in Blackpool for an anniversary break for me and my husband..this was easy to use and easy to navigate around ..certainly quick and easy all done within 5 mins..and we have our break...now roll on August. (read more)

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★★★★★

“Clear, user-friendly & fast!”

Written on: 18/06/2013

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Really straight-foward and quick booking. (read more)

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★★★★★

“great experience booking”

Written on: 18/06/2013

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I had no problem booking, easy to follow and took very little time. (read more)

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★★★★★

“Booking pages”

Written on: 18/06/2013

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Very quick and easy to use - good information on the hotels/guest houses and very good price deals. Excellent that the confirmation email comes through almost instantly. Thank you! (read more)

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★★★★★

“The best app”

Written on: 18/06/2013

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I've been using this app for years now. And have been using it more frequently (almost monthly) now that i have left my job and can just go on holiday at a whimp (my husband is a full-time writer). It is very user-friendly with the best layout, not complicated at all. Thank you. (read more)

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★★★★★

“Burton Villa B&B in York was Fantastic”

Written on: 18/06/2013

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This B&B was great. Good location to see all of the old York in walking distance. They had a place to park our car. Breakfast was alway good and fresh and plentiful. The room was large and beds comfortable with crisp clean sheets. Bathroom very clean and show was great. We felt welcome and when we left felt like leaving old friends. (read more)

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★★★★★

“WOW”

Written on: 18/06/2013

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I heard about this website on the Money Programmed on TV. When I actually accessed it I could not believe that for the first time ever what I had watched by that Finance Man was actually true - a website for people like me. I found the webpage easy to access and follow and the details were so straightforward - no hidden agendas. Usually, I spend ages on these websites only to get to the end and be bitterly disappointed. Thank you so much!! (read more)

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★★★★★

“Super Site!!”

Written on: 18/06/2013

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Have used this site extensively - both in India and internationally. Have booked my entire Canadian holiday on it last year and am now booking my European holiday. Absolutely Super Site!!!! (read more)

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★☆☆☆☆

“Booking.com do not deliver what they promise...”

Written on: 18/06/2013

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We had poor service from Booking.com having booked accomodation in Harrogate only to subsequently find that it was not in fact available. They could not find me alternative accommodation so I then had a last minute dash to find alternative accomodation myself which I did do via another booking site but it was very stressful and inconvenient. I was at first impressed when Booking.com took the trouble of telephoning me and advising me that in view of their error and my inconvenience they... (read more)

Booking.comteam's Comment

Written on: 18/06/2013

Hello,

I'm sorry to hear of the delay. I'd like to look into this further for you. Would you be willing to provide your booking number for me?

Regards, Kelly
Booking.com Team

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★★★★☆

“Comfortable modern unit”

Written on: 18/06/2013

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My wife and I have stayed at Caloundra OVR on several occasions in recent years. We find all types of accommodation in the complex clean, modern, comfortable. Good value. Friendly and helpful staff. Handy to restaurants and other attractions. (read more)

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★★★★★

“simplified my bookings”

Written on: 18/06/2013

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Made it really easy to plan & execute our holiday. (read more)

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★★★★★

“very simple and easy to use”

Written on: 17/06/2013 by Ugoo

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A well organised website for less competent computer users like myself. will indeed recommend the site to all friends, family members and well-wishers. (read more)

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★★★★★

“Easy to use”

Written on: 17/06/2013 by K.Mac

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So easy to navigate this site and really quick to make hotel comparisons. Plenty of photos and links to reviews. Link to map location so you can see exactly where you are going to be located (read more)

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★★★★★

“excellent hospitality clean”

Written on: 17/06/2013

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The owners were accomdating and personable. This enviroment was relaxed and pet friendly. I stayed for three days for my daughters graduation ceremony. Quiet pleasant and well kept. Rooms were efficient. I would stay again if visiting Klamath Falls. I did not find anything I disliked. (read more)

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★★★★★

“I made a major mistake, and they helped to fix it”

Written on: 17/06/2013

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I am just back from a week-end trip to Berlin. I had booked the hotel on Booking.com. Two days before leaving, I was entering the address of the hotel into my phone, and I looked closely at my reservation and panicked. I had reserved for July,not for June! I went to the website and found that they had two toll-free numbers in Belgium. Fortunately I speak French, so I called that number. The person who helped me that evening couldn't reach the hotel -- no one was answering -- and said... (read more)

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★★★★★

“excellent website”

Written on: 17/06/2013

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This was the third time i checked in though the website, for the same chain hotels and I am thrilled, amazing offers, anxious to visit them. Thank you very very much!!!!!!!!!!!!!! (read more)

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★★★★★

“Very reliable site!”

Written on: 17/06/2013 by Mrs.AppleMartini

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I get very good search results and great prices/deals. The results show better prices per night/hotel/hostel. It offers deals on a regular basisI also like the website layout/display. I can customize my search; it is very user-friendly. (read more)

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★★★☆☆

“Easy to use until I tried to book a room”

Written on: 17/06/2013

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This could be a really great website - it was easy to use until I tried to actually book a room for myself and my 13 year old child. Then it kept giving me 1 guest rooms!! I had to change my child to an adult- what an annoyance. In addition I found a room and tried to book and it told me that the availability had gone - yet when I went back to the previous page and refreshed the room was still there. Very frustrating. Having said that I would use the site again - although I have not been to... (read more)

Booking.comteam's Comment

Written on: 17/06/2013

Hello,

I'm sorry to hear of any trouble you've had. I'd be glad to forward these issues to the appropriate department to look into. Let me know if you have any questions or concerns.

Regards, Kelly
Booking.com Team

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★★★★★

“easy as site”

Written on: 17/06/2013

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I found this site to be very easy to use and very helpful in finding a great selection of accommodation. I really liked the book now pay later and no cancellation or booking fees,if adequate notice given of course. I will be using this site for all my future travel plans (read more)

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★★★★☆

“Friendly cozy helpful”

Written on: 17/06/2013 by Mgapte (1 review written)

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We really enjoyed our stay at the Vardar Pensyon. Seval, one of the daughters of the family owned business speaks many languages and is extremely friendly, caring and helpful. She invited us to her country home, also a new family hotel/restaurant business, for a wonderful multi-course Turkish family style dinner. We are vegetarians and this did not phase them a bit-the best food we have had in this land of gastronomic delights. The Vardar is spotless clean and conveniently located near... (read more)

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★★★★☆

“fast n easy to use”

Written on: 17/06/2013

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I am the least tech savvy in my family and even I found the site easy and hassle free. With nothing that could confuse. Thanks. I hope when I get back on again it turns out this simple. (read more)

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★★★★★

“No fuss ”

Written on: 17/06/2013 by AUDHILD

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Yes no fuss and easy to use. Thank you. Sandra, New Zealand (read more)

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★★★★★

“Fast and excellent customer service”

Written on: 17/06/2013

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I wanted to stay in Warsaw for a week and booked a recommended hotel for that long. NOT realising that the special price was only for 3 days. Got an e mail very quickly from customer services pointing out the extra four days would cost me 4 times the daily rate on the offer. I cancelled the extra days and moved to another hotel. Quick fast service saved me over 4000 PLN. And the hotels are good too!!! (read more)

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★★★★★

“big help ”

Written on: 17/06/2013

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It is very easy to book with booking.com... great help indeed. (read more)

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★★★★★

“My experience.”

Written on: 17/06/2013

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Yes,my experience with Booking.com has been real good. I have got what I was assured. This is my 5th or 4th time and I am happy. Please keep it up. Build even better service and more goodwill. If possible add details like distance from airport and downtown. (read more)

Booking.comteam's Comment

Written on: 17/06/2013

Hello,

It is possible to view hotels in regards to their proximity to a given airport or landmark. After you choose a hotel, pull up the map on the left side of the screen. From there you may click on the airport symbol or a landmark symbol and you'll be redirected to a page which will show what hotels are near, and the distance. Hope this helps.

Regards, Kelly
Booking.com Team

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★★★★★

“Oh so easy”

Written on: 17/06/2013

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Plenty of choice, great locations, prices to suit most budgets, and for a senior like me, I found the site easy to navigate around. Thank you , we are looking forward to our stay in Hervey Bay. (read more)

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★★★★★

“Easy to use”

Written on: 17/06/2013

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I always find this website easy to use I would not look anywhere else (read more)

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★★★★★

“Best. Way. To. Travel. Ever.”

Written on: 17/06/2013

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Booking.com is the BEST way to get a hotel months ahead of time or at the last minute (I have literally booked hotels using the hotel lobby wifi in order to get a large discount). I love how I can look at a map and compare hotels on the same street and decide quickly based on price and location. The ability to filter by prices also reduces the time it takes me to make a decision, which is especially helpful because I often take weekend excursions as I travel for business and need last... (read more)

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★★★★★

“Hassle free Booking”

Written on: 16/06/2013

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I have dealt with Booking.com annually since 2006 and have always had excellent service. Modifying bookings by way of cancellation, changing guests names, etc., etc., has always been straightforward with instant email confirmations. Would not hesitate to recommend this organisation to anyone, especially those like myself booking for medium sized groups. (read more)

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★★★★★

“Great”

Written on: 16/06/2013 by IanandCherylHarlow

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Booking.com, Great website so easy to use and so quick, Thanks; Australian Tourists. (read more)

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★★★★★

“easy and reliable”

Written on: 16/06/2013 by Hinemoa (1 review written)

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I have booked hotels via booking.com without any hitches, always good rates. Highly recommended. (read more)

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★★★★★

“Very easy to use, no problems at all, I would...”

Written on: 16/06/2013 by Tonto100 (1 review written)

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Very easy to use, no problems at all, I would recommend this site to all my friends. Many thanks. (read more)

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★★★☆☆

“Regards Booking form”

Written on: 16/06/2013

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I found the booking realy easy the only think would be if a contact phone number was in cluaded it would most helpfull for some like my self this being my first time in Irland (read more)

Booking.comteam's Comment

Written on: 17/06/2013

Hello,

Thank you for your feedback.
You can find our contact number at the bottom of the booking page, under "Customer Service." After clicking on "Customer Service" a new page will load. On the left side will be a list of "Frequent Questions," the very last line is "Contact Customer Service." After clicking on this link, you will be provided with our customer service phone number and email address.

Regards,
Kristen
Booking.com Team

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★★★★★

“Booking.com the best sight for your Holidays.”

Written on: 16/06/2013 by sanford (2 reviews written)

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I have used Booking.com a few times now and they have always come up with the goods. I am Retired and on a basic income, so look to them to find somewhere at a reasonable price. I have just booked into a Hotel in Valencia, Spain for Seven Days in July, for only £77.43 (91 Euros), where in the UK could you find anything at that price ? I recently checked and was quoted prices around £500 for a Single Room ( not by Booking .com ). I can fly to Spain, Hire a Car and book a Hotel room and... (read more)

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★★★★★

“The booking form was quick and easy to follow. The...”

Written on: 16/06/2013

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The booking form was quick and easy to follow. The customer care service was very good when I did have a query. This was the first time I have booked a break in this way and would certainly do so again. (read more)

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★★★★★

“Fantastic comfy stay ”

Written on: 16/06/2013

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Stayed away for 1 night, june 2013 great value for money. Looks really are deceiving on yhe outside, but fantastic when you get in. Clean rooms, very comftable, spacious and great decor taste. Loved the ensuite room. Staff were very friendly and gave us a warm welcome with great recommendations :-). So close too everything around, never used the car once, the only downside was the fridge in the room, great idea, but kept us awake. will definatly book again. (read more)

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★★★★★

“Awesome site why go elsewhere”

Written on: 16/06/2013 by StewieR2 (1 review written)

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This site is superb. It's easy to use, huge selection, highly informative, and safe. It's a one stop shop for accommodation for the whole f your trip. Awesome (read more)

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★★★★★

“Hotel Bookings in Dubai”

Written on: 16/06/2013 by sumisu

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This was my second time using Booking to find a Hotel in Dubai. I'm extremely pleased with the service. A friend recommended this site, and I shared it with one of my friends. Can't beat the deals here. Thanks guys, and keep up the good work. (read more)

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★★★★★

“Kudos to Booking.com”

Written on: 16/06/2013

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I am all praise for you. For the last 4 years I am fully dependent on you for my hotel bookings in Europe. I am fully satisfied with your service, the web-site, it's speed & design. I look forward to taking your services for my 2013 Autumn Europe tour. Thanks to your team. (read more)

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★★★★★

“Best site out there !”

Written on: 16/06/2013 by christopher21

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We always use this site and have booked many hotels both home and abroad.Started using about five years ago and like it so much we don't use any other . Very east to use and great variety of hotels at all prices ! (read more)

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★★★★★

“That Was Easy!”

Written on: 16/06/2013

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Simple searching and quick precise information. All done in less than 5 minutes. Will be coming back! (read more)

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★★★★☆

“Victim of its success?”

Written on: 16/06/2013

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Booking.com is a truly good website with plenty of information that others do not offer. However, the refreshment time is going higher and higher (and my computer have nothing to do with that). Would booking.com be a victim of its success? (read more)

Booking.comteam's Comment

Written on: 16/06/2013

Hello,

Thank you for your feedback! We will let the appropriate department know so they can look into the slow refreshment time.

Regards,
Kristen
Booking.com Team

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★★★★☆

“Easy to use”

Written on: 16/06/2013

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I found booking.com easy to use. There weren't 10 pages of terms and conditions. It was simple, quick and easy. (read more)

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★★★★★

“NEEDED HELP”

Written on: 16/06/2013

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had to call as i had messed up my dates & found them on the LINE, he was FANTASTIC, he called the hotel for me changed the dates on my booking and even got me a better RATE!!! hooray for excellent customer SERVICE. so EASY, no big PROBLEM, no WORRIES! very understanding kind young MALE. (read more)

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