Booking.com Reviews - www.booking.com

★★★★☆
4.3 / 5
9842
88% of users recommend this

Summary

You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.
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Latest Reviews

★☆☆☆☆

“Bookings.com is the worst company to do business with.”

Written on: 19/04/2015 by SidneyMeier195 (1 review written)

As a hotel owner I have found Bookings.com to be the worst company I have ever used for booking client reservations. Everything about their system is Pro "Booking.com." Their number 1 priority is commissions. They quite often overbook your hotel and their system is full of conflicts. If you have any other choice in making a hotel reservation I would suggest finding an alternative source. You are usually better off going through the hotel directly, because more often you can get a discounted… Read Full Review

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★★★★★

“the rock appartments, hastings”

Written on: 17/04/2015

The rock it rocks! it was an excellent location with the sea view, easily to access- on the main road, it has all the facilities around. This property gives you the chance to have a wonderful stay. It's all newly refurbished, kitchen available, living area with flat screen TV, an amazing roof terrace where you can enjoy the evening. Three large bedrooms, two bathrooms, parking available. The water front lies before your eyes and there are restaurants near by. You can walk along the shore and… Read Full Review

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★☆☆☆☆

“be aware”

Written on: 16/04/2015

Be aware when even browsing booking.com I browsed for an apartment then tried to book but there was an error due to this I made other arrangements approximately 3days later as nothing came through via e mail I am now being harassed by booking.com to pay £120 for an apartment I did not book let alone get any confirmation for I'm currently seeking legal advice… Read Full Review

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★★★★★

“wonderful and friendly staff”

Written on: 16/04/2015 by Zaynev153 (1 review written)

Love davitts in Kenmare a fabulous place to stay right in town, I think most rooms are to the back so no noise at best very little. Breakfast lovely. Rooms super clean and welcoming only towels very hard. And the staff are super friendly lovely smiles and conversation to hand. A great team, looking forward to our next stay… Read Full Review

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★★★★☆

“Easy to use”

Written on: 13/04/2015 by Ambroziah (7 reviews written)

Easy to use site with competitive prices. What I particularly like about Booking.com is they give you all the details about the hotel, whats in the room, whats included and most of all the price you will pay. They also offer, on some deals, a free cancellation which can be helpful. Will always check booking.com before anywhere else… Read Full Review

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★★★★★

“Easy and jargon free”

Written on: 13/04/2015 by AJSRose (1 review written)

I have just recently booked 3 guests houses for my road trip in August. I happened upon Booking.com by chance but so glad I did. I couldn't quite believe how easy it was to book the guest house and how quick it was. They showed a variety of photos for me to get an idea of the place. The text was helpful with the subject matter in the same place for each guest house. For example, it mentioned car parking and whether it was free or not and if not free, where there was parking nearby. Very happy… Read Full Review

Ajsrose's Response to AJSRose's Review

Written on: 13/04/2015

That said, I have just phoned the Edwardian Hotel in Blackpool and they don't seem to be there!! I hope they are still open. However, I have phoned the hotel in Oban and they have got my booking, which is reassuring. I have left a voicemail message for the other one and hope they get back to me. As it is all computerised, it is always a good thing to actually speak to a real person to make sure it has not had a computer glitch or that the hotels are still open!!

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Ajsrose's Response to AJSRose's Review

Written on: 13/04/2015

Yay!! All booked. Very pleased now.

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★★☆☆☆

“Booking.com offering unavailable hotel rooms”

Written on: 12/04/2015 by Holden258 (1 review written)

I have been disapointed by booking.com for the second time in the same way...book a room through them...confirmation is sent...recieve email a few days later from hotel saying the room was not available at time of booking. Searching online is tedious enough without having to go back and do it again because booking.com have an inability to communicate with their hotels… Read Full Review

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★★★★★

“Best”

Written on: 10/04/2015 by AugustTimmons291 (1 review written)

Amazing. Will definitely be coming back… Read Full Review

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★★★★★

“Outstanding Hotel in Historic Western Town”

Written on: 09/04/2015 by KrystalTurner476 (1 review written)

The Ryan hotel in historic Wallace Idaho is a great place for a quaint and quiet stay in a wonderful small western town! The rooms were reasonably priced, comfort worthy of a five star hotel, and ambiance to die for! I loved it. Cannot wait to return for a more lengthy visit in the future… Read Full Review

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★★☆☆☆

“not as good as it used to be”

Written on: 08/04/2015 by HaroldNewman29 (1 review written)

I don't know if the website has changed or if we find better service somewhere else, but it used to be a great place to book a hotel. Now in the last year and a half, i have booked a hotel where the pictures were from 20 years ago because no one checked it, another hotel with hidden fees which were not specified on the site, and a last one for which the customer service was not even nice nor helpful, when my flight got delayed for 5 hours and i had no way of contacting the hotel as there was no… Read Full Review

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★☆☆☆☆

“Worst experience ever!”

Written on: 02/04/2015 by MaeveRice280 (1 review written)

I booked the fritz hotel for my vacation based upon the fact they had ocean view rooms with balconies. The picture clearly shows a bed with doors leading out to what appears to be a balcony. I called booking.com to verify and was told I had a balcony, only to find I was on the first floor with a partial view and no balcony. I asked for the manager to call me back. He did not. Instead had a CS rep email me a replay of a completely different conversation not even referencing the balcony. They… Read Full Review

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★★☆☆☆

“Booking.com double charge”

Written on: 31/03/2015 by Ipsalan (1 review written)

Having been a fan of booking.com for years I have recently been very badly let down by them. I used them to book a room in Villa Schweiger hotel in Prague and paid in advance. When I checked my card statement I had been charged double the agreed amount and also charged a separate 'transaction fee'. After I complained the hotel refunded less than half of the overcharged amount and none of the transaction fee. After lots of scanning documents and emailing booking.com apologised and said they… Read Full Review

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★★★★★

“Fantastic dinners”

Written on: 31/03/2015

I must say I was surprised by how wonderful our stay at the hotel was, what really blew us away was the food! Big hats off to the chef there, in what looks like a very simple hotel they prepare and serve gourmet-level dinners daily. Every evening we got a 5 course dinner included in the price. Every single dish was delicious and the variation and presentation just fabulous! It turned into something we looked forward to all day on the ski hills. Nice wine selection and general cleanliness of the… Read Full Review

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★☆☆☆☆

“DONT STAY HERE EVER!!!!!;”

Written on: 30/03/2015 by squire1943 (1 review written)

Booked in to the Days Inn due to a flight cancellation at 1.30 am BIG MISTAKE The shuttle driver coulda come from Bates Motel Absolutely disgusting filthy never been maintained in years Days Inn should revoke this franchise Health and Safety department of New Jersey should condemn it The only way to improve this would be with a Caterpillar D8 The staff is not in touch with reality blank stares no help or assistance Just waiting to get an imprint of your credit card and if you reserve thru this… Read Full Review

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★☆☆☆☆

“Terrible customer service from Booking.com”

Written on: 29/03/2015 by yqHughes130 (1 review written)

I would strongly recommend not to use booking.com as they failed to pass on my booking details to Edinburgh Village Urban Resort and it took me TWO hours to then check in. I have since been in contact with booking.com to resolve the situation, who have not been helpful at the least. Booking.com have offered me £25 'compensation' however when I tried to take up this offer, they refuse to acknowledge my emails or phone calls and have 'resolved' (which is far from the truth) my case instead of… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 29/03/2015 by Melmh (1 review written)

I booked a Saturday night stay on Booking .com for June 2015, which was confirmed by email Three hours later I had a call from The Hotel saying that at a weekend they only booked A two night stay. I went back to the website to cancel the room and there was a %50 of the cost cancellation fee. I phoned booking.com asking for this to be waived due to the fact that I felt this was their fault for accepting the booking in the first place.They were most unhelpful and told me they would have to… Read Full Review

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★★★★★

“birkfield house holt norfolk”

Written on: 22/03/2015 by tonyosborn (1 review written)

We stayed at this B&B and understand that we were their first guests,the welcome we received was warm and the room was spacious,clean and everything one could wish for,also Karoline gave us good information on places to eat which turned out to be very good. Would recommend anyone visiting north norfolk to stay here. We will be using Birkfield House when we are in the area. Good luck Karoline… Read Full Review

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★★★★★

“Excellent hotel”

Written on: 21/03/2015 by Clark368 (1 review written)

I stay at this hotel was excellent. The staff was very friendly, professional and accommodating. They delivered everything they had promised on the website. The hotel is new and very well decorated. The rooms were in great state and very artistically decorated. Especially loved the lighting in the rooms. I would recommend this hotel to other travelers. This hotel is reasonably priced for the facilities and service it provides. You can find cheaper hotels elsewhere but this is worth the slight… Read Full Review

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★★★★★

“Wonderful 10 days in Lecce Italy”

Written on: 21/03/2015 by leocomo (1 review written)

As a family we booked 3 rooms for 10 days at a Bed and Breakfast called "La Coccinella". Located on via Alcide De Gaspari,40 - Rione Castromediano 73020 Cavallino (Lecce). It was claen well appointed and very comfortable. The proprietor of the B&B, Simona was the nicest person you could want to meet. She took care each morning to see we had espresso, capucinno and tea, as well as homemade cakes and croissants. It is close to Lecce Center and there is adequate parking in front as well as… Read Full Review

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★☆☆☆☆

“Reneged booking”

Written on: 20/03/2015 by Patricia192 (1 review written)

After booking a hotel in Tenerife and receiving an email confirmation from Booking.com. Two day's later (today) I have received another email from Booking.com informing me that they had made a mistake with the price and they wonted double the amount to that I have already received in my confirmation. They apologised for the mistake and have offered free breakfasts because of the mistake. After telephoning Booking.com they have informed me that they are only an intermediary and can not get… Read Full Review

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