Booking.com - www.booking.com Reviews
Summary
You can use Booking.com to browse hotel reviews to help find the best price on hotels for all types of budgets. Have you recently used Booking.com? Let us know how you got on by posting your own review.
Latest Reviews
★★★★★
Written on: 24/05/2012
“Hotel booking”
Visit www.booking.comEasy. Used booking.com twice recently and found it very user friendly. Would not hesitate to use again or recommend to friends and family....
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★★★★☆
Written on: 24/05/2012
“Map to Hotel”
Visit www.booking.comLove this site, and book everything via it. But, there's one niggle... When looking at a list of prospective places to stay if you click on the hotel or map and then go back it sends you right back to the start of the list on that page. When you are maybe about 10 hotels down and have to track back to find where you were last. Not a major issue, but it does annoy! Please can you get this sorted - try it yourself and you'll see what I mean...
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★★★★☆
Written on: 24/05/2012
“Payment details”
Visit www.booking.comThis isn't so much a review as a suggestion - each time I use booking.com I have to enter my cc details to "secure the booking". That in itself is fine. However, rather than having to, again, enter the same each time, I would suggest that booking .com installs a system similar to the one used on amazon, which stores your cc details (safely) and allows you to book your choice after you've been browsing, without the need for the botheration of looking for cc's etc. This would be particularly useful...
Read full reviewGuest's response to Mimisuz's Review
Written on: 24/05/2012
Even before our departure to the booked hotels, I can say that your service staff is extremey friendly and competent.
Additional reservations of car parking and assistance in receiving specific hotel confirmations were provided without delay and - again - always friendly and reliably.
Thanks again!
★★★★☆
Written on: 24/05/2012
“The only hotel booking website that I use!”
Visit www.booking.comI am a frequent business traveller in the UK and I find this website to be a truely industrial strength hotel booking website. I really like the use of AJAX (sorry - technical term!) to popup useful bits of info when you hover the mouse over certain links, e.g. 'Show map' in the search results. To make it even better: I often find myself returning again and again to the same town where a customer is located, and I build up a small pool of two or three favourite hotels that work for me. It would...
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★★★★★
Written on: 24/05/2012
“Fantastic website”
Visit www.booking.comI always look around on hotel comparison websites and I usually find that Booking.com has the best prices. The site is also extremely user-friendly and they make it so quick and easy to cancel or change a booking. Terrific customer service, too - I once had to contact them about a problem and they got back to me right away. I can't recommend them highly enough....
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★★★★★
Written on: 24/05/2012
“easy quick hotel booking!!”
Visit www.booking.comThis is the first time I have used this site to read reviews, choose a hotel and book a room.....without doubt one of the best informed sites I have come across, simple to use and Sooo satisfyingly straightforward!!...
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★★★★★
Written on: 24/05/2012
“Always a Pleasure”
Visit www.booking.comWhenever I book with Booking.com it is always so quick,reliable,honest and so helpful!...
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★★★★☆
Written on: 23/05/2012
“OBSERVATION”
Visit www.booking.comI was rather concerned when completing credit card details that the CVC number was not displayed by stars i.e. *** (as opposed to the actual number being visible. However since this is such a renowned booking site, i went ahead and booked in any case....
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★★★★★
Written on: 23/05/2012
“Customer centered”
Visit www.booking.comI will always be booking through this website as you don't have booking fees and cancellation up to a certain point is free which gives you flexibility in booking and canceling without penalties. I trust it will always give the lowest price. If you go to the hotel's own website you may have to pay a non-refundable deposit which doesn't apply through this website. I like the flexibility of this website. Excellent. Customer centered and not out for money for nothing. Not found anything I haven't liked...
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★★★★★
Written on: 23/05/2012
“Hotel booking”
Visit www.booking.comVery easy to book hotel in Australia...
Read full reviewGuest's response to Guest's Review
Written on: 23/05/2012
I've been using this site for ages, and always liked it a lot. But now it has changed for worse, for it makes it more difficult to browse or look for according to areas . That was always a very good way of looking for a hotel in a city you don't know.
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Showing 1 - 10 of 3803 Reviews
★★★★★
Written on: 23/05/2012
“Hotel Booking on line”
Visit www.booking.comQuick to search, good descriptions and no additional hidden charges i.e. credit card costs etc. Will use again....
Read full reviewGuest's response to Guest's Review
Written on: 24/05/2012
i would like to have more control when im booking my room ... like choose the bed ... choose the food for lunch or biger room with balcony ... more options the custmer neeeed
★★★★★
Written on: 23/05/2012
“Couldn't be better!”
Visit www.booking.comCrystal clear information and easy to follow instructions and overall easy vibe to booking process. Super user friendly!...
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★★★★★
Written on: 23/05/2012
“BRILL”
Visit www.booking.comEasy to book and a very quick service. Very helpful. So simple to book a hotel....
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★★★★★
Written on: 23/05/2012
“veeeeeeeeeeeeeeeeeeery good”
Visit www.booking.combooking.com is soooooooooooo easy to use n yes they give u the cheapest price. when other site dont have any room booking.com will always find u one......bless sup...
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★☆☆☆☆
Written on: 23/05/2012
“I was charged for a Hotel I cancelled”
Visit www.booking.comI went online and asked for 1 room with 3 Beds in London. Everything checked out until I had the email confirmation. It confirmed 2 rooms. at double the price. I emailed them back and received no response. I then phoned Collingham Serviced Apartments to cancel the room 2 times. First time minutes after the email confirmation from Booking.com came through. ISomeone said they would call me back. they never did. I called again 1 week later to cancel .....,the same thing happened. Booking.com NEVER...
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★★★★★
Written on: 22/05/2012
“Best hotel booking site! Full stop!”
Visit www.booking.comI have used booking.com for over 5 years. I continue to get the best price and best hotel availability, quick easy and done in minutes. I don't use any other booking site! Thanks guys Tim...
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★★★★★
Written on: 22/05/2012
“A Highly Recommended Site”
Visit www.booking.comHave used Booking.com a few times now. They have never disappointed. All the information required is given and any questions are answered.We like the variety of photos displayed,details of rooms,surrounding areas and places of interest etc.etc. Also good to be able to access directions and maps. It is so quick and easy to book online and confirmation is emailed immediately. Would highly recommend....
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★★★★★
Written on: 22/05/2012
“Very customer friendly ”
Visit www.booking.comThis is my first ever written review online. Though a very frequent traveller.However I must say that booking.com deserves it.The easy of booking,the cancellation policy,transparence etc,can be seen clearly.This website comes to me with three key elements.FRIENDLINESS,TRANSPARENCE,EXCELLENT FUNCTIONALITY. John Henshaw...
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★★★★☆
Written on: 22/05/2012
“easy booking/good information”
Visit www.booking.comI have used booking .com a couple of times now and found the whole process easy and the information included in the reviews were very helpful. Will definitely be using them again. I would recommend booking.com to anyone who is thinking of staying in a hotel. ...
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★★★★★
Written on: 22/05/2012
“HAPPY”
Visit www.booking.comVERY EASY to understand and use (even for the OLDIES) Gives you FULL information so you can understand what you are getting...
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Showing 11 - 20 of 3803 Reviews
★★★★★
Written on: 22/05/2012
“FRIENDLY STAFF AND GOOD LOCATION”
Visit www.booking.comTHE HOTEL IS LOCATED IN A VERY CONVENIENT PLACE, VERY CLOSE TO THE METRO STATION. THE MANGER WHICH ALWAYS WORKS AT NIGHT IS VERY HELPFUL GOES OUT OF HIS WAY TO HELP ALL HIS GUEST (SAVIO).I WILL RECOMMEND THIS HOTEL TO ALL MY FRIENDS FOR THEY STAY IN DUBAI....
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★★★★★
Written on: 22/05/2012
“Simply the Best”
Visit www.booking.comStayed in Boomerang in Jan 2012. The location is ideal, the staff were so friendly.....nothing was too much trouble for them and the rooms were clean and well serviced. The kitchen is a great benefit and I just felt so at home in the place. I have been remiss in not writing this revue for some time with travel & domestic chores, it slipped my mind. I intend to revisit the hostel again and would recommend it highly bto all other visitors to beautiful Budapest ...
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★★★★★
Written on: 22/05/2012
“Brilliant, modern exceptional hotel !!!”
Visit www.booking.comGreat web site to use so easy to book a room. I have stayed at this Hotel in the past and was so pleased with my stay I have switched all my future reservations to stay at this Hotel. The rooms are very clean and very up to date with the needs of the modern business traveller free wi fi every ware and cabled internet at the desk, USB charging points in the desk and power sockets are a plenty. The air conditioner was very quiet! No drowning noise in the back ground. Music in the bath room large TV...
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★★★★☆
Written on: 22/05/2012
“Days Inn Savings”
Visit www.booking.comI have a Days Inn card which offers me a £5 saving, but there didn't seem to be anywhere on your website that allows me to put the code in. Therefore I don't get the £5 saving????????? Otherwise quick and easy...
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★★★★★
Written on: 22/05/2012
“Easy to Book”
Visit www.booking.comI have tried the web site a couple of times before and it proved to be very good. Cancellation policy is excellent (up to one day before arrival). Very convenient and excellent updates all the time. Keep up the good work....
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★★★★★
Written on: 22/05/2012
“v good”
Visit www.booking.comvery good-have used the site many times-reliable and no problems with booking in to hotels-reviews usually very accurate -hope to continue using the site well into the future...
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★★★☆☆
Written on: 22/05/2012
“Accurate advertising needed”
Visit www.booking.comWhile overall I find your website very good and I use it frequently, I think you have a responsibility to ensure that the hotels you advertise place their advertisements in a truthful and helpful manner. After searching for a hotel /apartment in Istanbul, I have found (by reading your users' reviews and cross referencing on other sites) that many entries are quite misleading. For example, in the photos that accompany each apartment offering, the same photo will be displayed, when it is obvious that...
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★★★★★
Written on: 21/05/2012
“What I needed!”
Visit www.booking.comJust what I needed! A fast and easy way to book the best hotels, and with all kinds of garantees. It is an extremely useful toos, even for people who are not very skilled on internet bookings, like I was. Congratulations booking.com...
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★☆☆☆☆
Written on: 21/05/2012
“Falls advertisement, don't check the hotels they offer.”
Visit www.booking.comBooked through booking.com which was supposed to be a 4 star hotel and found a place without air conditioning, elevator not working, staff very rude. Called booking.com customer service and they said there is nothing they can do about it. So don't trust what you see on their web site. The hotel was Leonardo Da Vinci in Milano, check the reviews on trip advisor and you will see a big difference....
Read full reviewBooking.comteam's response to Guest's Review
Written on: 22/05/2012
Hello,
Please respond with your Booking.com reservation number and we will try to get to the bottom of the issue.
Best regards,
Your Booking.com Team.
★★★★★
Written on: 21/05/2012
“ITS REALLY FAST , EFFECTIVE , BEST PRICE”
Visit www.booking.comyou can really book hotel within just mintues , confirm takes only 1 or 2 min on your email and its easy to amend dates , changes . free cancellation :)) really fantastic with all information of the hotel given , prices :) value for money and time :)) cheers keep it up :)) suggestion : maybe next time it can show information of the hotel where our destination is , example : like we looking for hotels that near to airport with 15km ... or near to a certain location nearest hotel availbity :) . but...
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Showing 21 - 30 of 3803 Reviews
★★★★☆
Written on: 21/05/2012
“USER-FRIENDLY N QUICK”
Visit www.booking.comi was so surprised...pleasantly, in fact, at the ease of finding the hotel i wanted, getting information on the rooms available, and all other small details. i was really happy to see the speed with which pages opened up and oh, my God!!!!!!!!!!! booking was SO EASY AND QUICK..... wow!!!superb!!!!!!!!!! what i did not like? i sent a special request..nothing to do with food or other amenities..just a request that, as i was staying only a day, and was a single person with a 16-year-old child, i should...
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★★★★★
Written on: 21/05/2012
“fast,easy and reliable”
Visit www.booking.comThis year was my first time booking anywhere with booking.com,it was recommended by a friend that had used it many times without complaint.i was amazed at the ease at which i found the accommodation i was looking for and the speed at which i completed my booking.I will be recommending booking.com to my friends. ...
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★★★★★
Written on: 21/05/2012
“Informative and reliable”
Visit www.booking.comI keep coming back to this site for many reasons. I like to be able to see on a map where the accommodation is; i like to be able to book now and know my booking is safe, but also know I can cancel it close to the date and not lose anything (clearly not so if agree other terms. And it's great to know that the owners themselves are not able to post fake reviews, as it's only people who have stayed that can write them. Overall I find this site offers me exactly what I need in information / maps /...
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★★★★★
Written on: 21/05/2012
“Convenient and supremely informative”
Visit www.booking.comI was initially cynical about yetanotherwebsiteofferingbestprices but to my surprise and delight, it turned out that Booking.com really does give you amazing deals. The information is extremely well laid out and thorough, with the interactiviy aspect invaluable for travellers who are visiting somewhere for the first time. The speed of service (email confirmations, etc) is superb. I initially booked one place then changed my mind to book another - cancellations and confirmations emails were instantaneous....
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★★★★★
Written on: 21/05/2012
“user friendly site”
Visit www.booking.comi always do my research as to the best sites and come back to booking.com every time. when the others say 'free cancellation' they often charge a fee, and also debit your credit card straight away (which for free cancellation, is a ripoff). booking.com do not. they are also invariably better rates than the others, too....
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★★★★★
Written on: 21/05/2012
“VERY EASY AND QUICK TO USE. ”
Visit www.booking.comVERY EASY AND QUICK TO USE. ...
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★★☆☆☆
Written on: 21/05/2012
“Cannot sort by FREE wifi”
Visit www.booking.comFree Wifi makes a big difference to most modern travellers and can seriously affect the cost of a hotel stay....
Read full reviewBooking.comteam's response to Guest's Review
Written on: 21/05/2012
Hi,
Thank you for your reveiw. Feedback such as this is very impoprtant to us and we are always looking to improve the services we offer.
Kind regards
Your Booking.com team
★★★★★
Written on: 21/05/2012
“Super speedy and easy to use”
Visit www.booking.comGreat descriptions and pictures of the hotels. Couldn't believe how simple it was to book - literally a few clicks. If the hotel is as good as the booking process we will be delighted....
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★★★★★
Written on: 21/05/2012
“Could not be easier”
Visit www.booking.comI travel a lot for business and pleasure. I use Booking.com whenever I cannot find one of my loyalty program hotels. There is nothing much to say about Booking.com, it's clear, the ratings give you a good idea of what to expect, it's quick- I don't know how they could actually make it better. Tim...
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★★★★☆
Written on: 21/05/2012
“I would recommend this site to anyone. It is so easy...”
Visit www.booking.comI would recommend this site to anyone. It is so easy to use,even I could book a hotel without any trouble,and I'm a total tecnophobe....
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Showing 31 - 40 of 3803 Reviews
★★★★★
Written on: 21/05/2012
“GREAT BOOKING SERVICE”
Visit www.booking.comI have used booking .com for hotel booking uk and abroad.Found their service excellent and website very easy to use thankyou....
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★★★★★
Written on: 21/05/2012
“Simply 'the best!'”
Visit www.booking.comHave booked my 10 day December/January holiday already and every booking I made was through Booking.com Some hotels won't take bookings for ONE night - yet on Booking.Com I managed to book the SAME hotel for one night!? Thank you Booking.Com - you have an awesome website Lorraine Woodbridge East London...
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★★★★☆
Written on: 21/05/2012
“Simlpe steps and get it "Done"”
Visit www.booking.comIt is as simple as that.Straight forward to follow up procedure and you get your booking in 2 minutes time.It Great,I love it....
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★★★★☆
Written on: 20/05/2012
“Very easy booking with Booking.Com”
Visit www.booking.comI came across this site by accident and found the right room and location for my needs. The booking process was very easy and straight forward and I would definitely look to use this site again. ...
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★★★★☆
Written on: 20/05/2012
“Great & Could Be Even Greater”
Visit www.booking.comGreat & has been my only way for booking hotels. I couldn't find a way though to search a hotel name within the site, or search all hotels near a given address. Would be a great enhancement and am sure would benefit a lot of people. Thanks & Keep it up...
Read full reviewBooking.comteam's response to Husain's Review
Written on: 21/05/2012
Hi Husain,
Did you know you can search for a specific hotel by typing the hotel name into the search box on the Booking.com website? Hope this helps with future searches!
Kind regards
Your Booking.com team
★★★★★
Written on: 20/05/2012
“Its my pal on the net”
Visit www.booking.comNo fuss no bother always a room even when others can get us one my first choice!...
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★★★★★
Written on: 20/05/2012
“Follow up proved very good”
Visit www.booking.comWe have now used Booking.com on three occasions. On two of these there was a small hitch on the booking none being the fault of booking.com. However on realising a small problem had developed, Booking.com staff went out of their way to ensure all was smoothed out to our satisfaction. We will continue to use Booking.com having found the to offer a first class service...
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★★★★★
Written on: 20/05/2012
“Oh so easy!”
Visit www.booking.comHad booked with you guys in the past, have booked with you now, and will definetely book with you again in the future. Title says it all, "Oh so easy" to find Accomondation, location and price....
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★☆☆☆☆
Written on: 20/05/2012
“Be carefully when book from this site. Most of the...”
Visit www.booking.comBe carefully when book from this site. Most of the tickets are non-refundable, and their partners don't make any effort in returning your money if you make a mistake. I made a mistake with dates and I need to change the dates and they told me that I have to pay again for a new reservation just because I wanted to changes the dates from one month to another. That's is stilling your money legally....
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★★★★★
Written on: 20/05/2012
“FABULOUS”
Visit www.booking.comI just wish I had found your site earlier instead of more than an hour after I started. So simple - put in the dates and the number of bedrooms and you instantly came up with more than 50 places in Port Douglas that suited with instant quotes. I will certainly be using your site again!...
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Showing 41 - 50 of 3803 Reviews
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To calculate the top 5's we take the following factors into account:
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