Booking.com Reviews

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 0 ratings and 6 reviews

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Average Ratings for Booking.com

  • Customer Service2 stars
  • Value for Money1.9 stars
  • Overall rating2.5 stars

6 Reviews For Booking.com

  • Guest 14th Nov 2009

    Reviewer rating: 1 stars


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    Six months later and I am still waiting for a refund for a cancellation (so yes - they DO take the money from your credit card even when you cancel your booked hotel room two months in advance, even if they say "it's just to hold the reservation"). I've sent them numerous emails requesting the refund but not a single word back from them.

    So take my advice and find another booking agency!

  • Guest 8th Nov 2009

    Reviewer rating: 1 stars


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    Do not book with this company i did and when i arrived at my accomomdation in new york i found that this rougue company had not paid the hotel i had to repay and they would not answer my emails or telephone calls iv had to try and get my money back through my credit card company stay clear

  • peterrazor Rank: Lance Corporal 17th Sep 2009

    Reviewer rating: 3 stars


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    Hi,
    I have booked through Booking.com before hotel . That tour operator good customer service and feedback. I have suggest our friend book hotel through this tour operators.

  • Guest 3rd Sep 2009

    Reviewer rating: 5 stars


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    I've booked my last 10 holidays through booking.com, perfect price, great customer service.

  • Guest 7th Jul 2009

    Reviewer rating: 0 stars


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    if you keep trying you may find some helpful sales reps, but there are very few.

    Booking.com have a terrible customer service and very confusing website

  • Guest 6th Jul 2009

    Reviewer rating: 5 stars


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    I stayed at this hotel for one night and it was lovely!The room booked through Booking.com was spacious with an en-suite bathroom, free internet, a save and a balcony overlooking the garden with fountain.I didn't want to eat at their restaurant because the reviews mentioned the great rooms but the poor food. However because I was late for dining (I couldn't get myself out off the jakuzzi) I decided to take my chances and went to the bar for a bite to eat. The restaurant was a bit to formal for m ...

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