SEO Consult www.seoconsult.co.uk Reviews
Comment from Review Centre
Comment from Review Centre.
It has come to our attention that SEO Consult has offered free services to a client who had posted negatively on our site in return for the removal of their review. While we would encourage businesses to assist and make amends to clients who have been unhappy with the level of service recieved, we feel that it is fair that our readers have this knowledge.
Latest Reviews
★☆☆☆☆
“We would not recommend this company”
Written on: 29/05/2013 by thecardgallery (1 review written)
The Card Gallery was badly affected by the Penguin updates of Spring 2012. We signed a contract with Click Consult (SEO Consult as they are also known) after their assurances of work they had done to improve rankings of another website also affected by Penguin and their plan to build lots of good quality links. We believe their SEO products and successes were miss-sold and misrepresented. Click Consult have built lots of links that do not adhere to Google’s guidelines. Our main... (read more)
★☆☆☆☆
“Beware of the contract”
Written on: 22/01/2013
We have had a turbulent relationship with Click Consult Ltd / SEO Consult which I do not want to go into full details as it would take a long time to explain with all the reports we have to back this up. Now we are finding out the hard way that basically due to the contract if you don’t like the service you have to pay the full amount, in our case tens of thousands on pounds. I would like to gain as much information about experiences that others have had with them. I’m looking for... (read more)
★★★★☆
“SEO Consult have been excellent in managing our PPC...”
Written on: 04/01/2013 by www.ssourcewoodfloors.co.uk (1 review written)
SEO Consult have been excellent in managing our Google PPC Adwords campaign now for a period approaching two years now. Source Wood Floors is an online only wood flooring supplier so it is vital that are PPC campaigns are extremely efficient so that we get maximum returns on our investment and SEO Consult have helped us achieve this - The reports are very good and they have always been very accommodating whenever we have needed to add any new product lines or to tweak the campaigns. We... (read more)
★★★★☆
“Good strategy and account management ”
Written on: 02/08/2012 by KatMiller (1 review written)
Our relationship with Click Consult is relatively new, but we have been impressed with the service so far. Our account manager, Joanna Baldock has been quick to react to changes in strategy and informative in her management of the account. Jo has ensured that she keeps us-up-to date with all current activity and has reported results in detail. We’re confident that Click Consult will continue to execute a strategy that is relevant to our business to further improve our search engine... (read more)
★★★★★
“All smiles :)”
Written on: 01/08/2012 by DOS.LTD (1 review written)
Click consult have done a great job at improving the ranking of our websites. One of our websites was recently badly hit by a google update but Click Consult have a strategy in place to get back up the rankings again! Our account manager Amanda Edmonds is great at offering prompt and helpful advice when we need it and is also able to visit us at our premises to provide great in-depth information on the SEO strategies we need to implement. (read more)
★★★★☆
“Good service, Great Account Manager”
Written on: 01/08/2012 by KeeleyHire (1 review written)
My initial experience with Click Consult wasn't that great to be honest, but with the switch of account Managers over to Emma she soon got the ball really rolling for us and before we knew it I understood nearly everything she was going to do for us which was great as that gave me confidence in their company and what they were doing. This also gave me the benfit to be more creative with what I wanted from our website's SEO & P.P.C. I would recommend Click Consult and would use again... (read more)
★★★★★
“Great company ”
Written on: 01/08/2012 by TazaRC (1 review written)
Been with this company since the beginning of the year and have had good success with them. working together to build on a site and increase rankings has been very rewarding and well worth the time and investment (read more)
★★★★☆
“Click Consult is a very comitted team”
Written on: 01/08/2012 by spanishconnect
Click Consult has a team of professionals who respond quickly and effectively to all questions and request that one may have. From day one they had a friendly approach to explaining the whole concept/process of SEO which was totally new to us. We have been using them for 3 years now and whether is managing the SEO or PPC Campaing they have always been commited to help us be in the top Google possition. Their prices are very reasonable as well. (read more)
★★★★☆
“Great Service. We Trust Their Expertise.”
Written on: 01/08/2012
We moved over to SEO Consult after a disappointing service from another company. Our Account Manager understands the subject and is always available to discuss any specific issues. The company is pro-active in identifying changes to the SEO environment and implementing apppropriate actions. Overall we are very pleased and would recommend them to others. (Though not to our competitors :-) ) (read more)
★★★★★
“SEO Review”
Written on: 31/07/2012 by safariclassics (1 review written)
After a year of going back and forth with my company's SEO strategy, I decided to engage a company specifically in the UK that would move my strategy to the next level. After searching from Topseos and recommendation from a friend who lived in London, I signed with SEO Consult in 2010. Today, after 2 years, I can confidently say that SEO Consult offers very professional, bespoke and top notch SEO services. Each client is assigned to an Account Manager who is always ready to give the best... (read more)
See next 10 reviews
Showing 1 - 10 of 48 Reviews
★★★★★
“Great Service and Results”
Written on: 31/07/2012
We started using Click Consult for SEO in 2009. After spending quite a bit of time reviewing other agencies it was the combination of Click Consult’s experience, knowledge, approach and personality that convinced us that they were best suited to both our company and the job in hand. After 2 months we started seeing an increase in the traffic to our site and 3 years later the increase in SEO traffic is significant and still continues to grow. The support and advice we received regarding... (read more)
★★★★★
“Great Service!”
Written on: 25/07/2012 by DanielleCohen (1 review written)
We are very happy with the service we receive from Click Consult and we're satisfied with the positions for many of our keywords. We are very pleased with our account manager, Amanda Edmonds who is always very helpful and efficient and with whom we have built a successful working relationship with. (read more)
★★★★★
“We're happy”
Written on: 25/07/2012 by MelanieSpencer2012
We have been a client of SEO Consult for around 13 months now, for SEO,PPC and CRO and we have been happy with them. Our rankings have improved greatly and we're in good positions for many of our keywords. They have also been very helpful, giving ad hoc advise when needed and our account manager is very responsive and helpful. (read more)
★★★★★
“Since Click Consult, we haven't looked back.”
Written on: 25/07/2012 by Nationwidepersonalinjuryfirm (1 review written)
We contacted SEO Consult in need of an SEO company who is understanding of Google's requirements. A company who has the knowledge and capability to adhere to the ongoing changes Google introduces and to increase, and maintain our SERP's on page one. Being in an extremely competitive industry, it has been difficult to find an SEO company who has been able to obtain the positions required for the keyword selection specific to our business and targeted audience. In the past three to four... (read more)
★★★★★
“Click Consult Years of Searching and we FOUND OUR...”
Written on: 19/07/2012 by Trucksdirect (1 review written)
Firstly let me explain that we have partnered with 3 companies prior to joining Click, and each of the 3 companies provided many promises but failed to deliver and cost us £££££. We decided on Click around 18 Months ago can only sing there praises do get me wrong we had a rocky start but this has been ironed out due to there ongoing and helpful guidance which has now got us from around a ranking of 50-100 on many key words to top 10 on all if not number 1 on at least 5, we are currently... (read more)
★★★★★
“Reliable, trustworthy and prompt!”
Written on: 18/07/2012
We signed up with Click Consult as they were at the top of Google which is exactly where we wanted to be! They have always been prompt in coming back to us and more than helpful with any of our questions. Our Account Manager is particularily helpful. Click have managed our account successfully since setting us with them last year and have improved our rankings massively on Google as well as overtaking the general upkeep of our website. Highly recommended. (read more)
★☆☆☆☆
“Clickconsult: beware of this company!”
Written on: 04/07/2012
We signed up with Clickconsult for the SEO of our 2 websites and in over the last 2.5 years they've had about £35k off us and where are we now?!! From pages 2-3, after Google's changes now our websites are NOT even in the first 1000!!!! They simply dropped off the planet!! We had security problems with our websites being hacked, they never sent us anymore reports after google's changes (they never even contacted us to let us know about these changes!) and for 6 months we've had no reports!... (read more)
Jayzee01's Comment
Written on: 16/07/2012
Hi, I really feel for you having to deal with SEO Consult and that looks a HUGE sum of money to lose. We went through exactly the same problems as did others that have written on here that have since been removed - hence the note from Review Centre above.
Perfect Getaways (on page 4 now of reviews) has a full folder about SEO Consult and I would suggest you get in touch re: witness statements, evidence etc.
I would not get too upset about the threat of legal action as this looks to me to be quite a common occurrence from what I've seen although the documentation of that seems to have disappeared from these pages.
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Btc1812's Comment
Written on: 18/07/2012
Thank you for your responses. No, we won't remove our review. Innocent people must know how Clickconsult treated us before they make their decisions.
Our new SEO company has just had a look at the work that Clickconsult had done in the past and their exact comments are "it is shocking to see what low quality work Click Consult are placing for their clients!.
I don't understand why they do business the way they do, it just doesn't make any business sense at all! :(
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Btc1812's Comment
Written on: 19/07/2012
UPDATE
The following is an exact extract from an email from Click Consult regarding this posting and shows that they go back on their word and you cannot trust them in any shape or form;
"The contract your organisation has with Click Consult has not yet officially ended and you still have £364.80 left to pay under the terms of the contract. However, we would be willing to immediately cancel the contract and waive the remaining fee due if you remove the review that has been posted on the review centre website."
"Kate Thomas
Senior Account Manager
Click Consult Limited"
There is more self damning evidedence within the rest of the email which I can save for future postings. They have not listened to our concerns, complaints or anything they are just afraid of their reputation and will carry on threatening us to try and achieve their outcome
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Nationwidepersonalinjuryfirm's Comment
Written on: 25/07/2012
sounds like a review off a competitor to me does this ...
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Btc1812's Comment
Written on: 07/08/2012
@Nationwide Personal Injury: we have had to go through rigorous checks done by reviewcentre.com to ensure our review is totally genuine!! So please do not insult us by accusing us of being a Click Consult competitor! Our website: btc-nw.co.uk - check if you could find us anywhere at all on Google using keywords: company formations, ltd company formations, etc. We are suing Click Consult! We are not a competitor! Are you part of Click Consult or something?!! Or have you been "paid" by them?
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★★★★★
“Finally...an SEO Company that Delivers!”
Written on: 30/11/2011 by JamesMorgan (1 review written)
Hi all, I'm the Online Marketing Manager for CEWE COLOR LTD, part of Europe's Largest Photo Company. I won't go into naming and shaming all the SEO companies I have used previously (they know who they are!) all of which have massively over promised and under delivered. After kicking the previous SEO company into touch I spent days and days researching SEO companies online, phoning other friends in the industry for referrals and one company name kept popping up 'SEO Consult'. I'd never... (read more)
★★☆☆☆
“Beware Click Consult PPC and SEO.”
Written on: 31/10/2011 by IanPhilipson
I would not recomend Click Consult for any PPC or SEO. They will seek to tie you in to long term contacts paying in advance for there services. There will be a constant string of excuses as to why your site is under achieving and it wont be there fault. I've read some of the other reviews here and question there authenticity. We used Click Consult for all our PPC SEO and some online marketing for several years. We spent some £80k with them over the years Initially they had some... (read more)
Guest's Response to IanPhilipson's Review
Written on: 31/10/2011
Thanks Ian, my review is now on page 2 thanks to the quick influx of supposed great reviews.
Conflicts over with their contracts seems to be a bit of a theme.
I even tried to contact Matt Bullas personally to get an explanation of his knowledge of when they wrongfully tried to sue me (which included many lies/gross inaccuracies from Click Consult/SEO Consult which I was left having to disprove with evidence in court). I even made an offer to remove my bad review if he was able to give me a satisfactory response (I would not like him to personally lose out thanks to the incompetence and dishonesty of his staff, if it was an honest mistake on his part) - but he has never even responded which I think just suggests there was no mistake.
I trust you have found a more trustworthy company now.
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★★★★☆
“Click Consult deliver results”
Written on: 08/09/2011 by Kariewright (1 review written)
Mandalay Wedding Stationary have been using Click Consult for web optimising for just over 2 years now and we have seen our page rank improve dramatically since they've been on board. We have a dedicated account manager Dawn, who is always available to give us advice when we want to make changes to our campaign and we would recommend them to other companies wanting to improve their presence on the web. A great service. (read more)
See next 10 reviews
Showing 11 - 20 of 48 Reviews
★★★★★
“A professional company that delivers results.”
Written on: 17/08/2011 by WhiteandBishop (1 review written)
We (White & Bishop ltd) have been with Seo/Click Consult now for six months. We have been impressed with the professionalism of their staff but more importantly we have also experienced a large increase in traffic and revenue from search engines. We had not previously used an agency for our SEO and it was something we went into with great care. Obviously SEO can be a bit of a minefield so we wanted to get it right. After receiving two or three quotes I found the Top Seo's website that... (read more)
★★★★★
“SEO Consult - A Ranking Success”
Written on: 17/08/2011 by SiddallandHiltonProducts (1 review written)
We have been working closely with SEO Consult since December 2009 and from the outset we have found them to be extremely professional and focused in their approach to achieving our objectives. The initial objective was to improve our page rankings for a web site with no SEO built in; after 4 to 6 months (off page work only) our home page was ranked in the top 5 on Google and after 8 months we achieved a ranking of 1 in August 2010. To date we continue to be ranked in the top 5 for our... (read more)
★★★★★
“PPC Trial”
Written on: 29/07/2011 by Sarah_Corfield (1 review written)
I was really impressed with the PPC results that we got using Click Consult. Our website traffic significantly increased over the campaign period and PPC has now proved itself internally as valuable investment for our brands. I would recommend the services of Click Consult to another business. (read more)
Alancoventry's Response to Sarah_Corfield's Review
Written on: 04/08/2011
Hi Sarah,
Be very cautious. If it was a 'trial', then the knowledge that you will have a decision to make at the end which could involve a long term contract that you can't get out of may affect the level of service you get. The effort might subside a bit at that point. It certainly did with me!
A very pleasant, helpful few guys I talked with prior to getting into a contract, then, very soon after signing, things went downhill with late work, missing work, poor service, poor results, etc.
All the best.
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Btc1812's Response to Sarah_Corfield's Review
Written on: 07/08/2012
Alan Coventry, please e-mail me: btchome@btconnect.com. We are taking Click Consult to Court! Due to their dodgy links, Google now has penalised our websites in great style! From pages 2-3 now they have dropped off the planet completely! Thanks.
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★★★★★
“Worked very well”
Written on: 13/07/2011
We (Dufton Kellner) initially spoke to Click regarding our new website that we were completely overhauling. Whilst they didn’t do the final design (because we were able to do this ourselves) they did bring a number of ideas to the table that were both refreshing and innovative. We found their staff very professional and therefore when they asked us about SEO we were more than happy for them to quote. SEO/Click Consult gave a number of on page SEO recommendations and detailed strategies... (read more)
Guest's Comment
Written on: 17/07/2011
A couple of things come to mind when I look at the details surrounding this review.
1. Click Consult PAY YOU a reasonable amount of money to do their accounting. Therefore, is it conceivable in any way that you might leave a less than complimentary review when they ask you to? (bearing in mind that they gave you a great review on your own site)
2. You are one of a handful of people who have left a great review in the few days following a rather incriminating review detailing how shockingly they treated a non-associated customer. Would the timing suggest that they contacted you (and other customers who are guaranteed to leave great reviews) to help push down negative details of their customer dealings?
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★★★★★
“Great overall experience”
Written on: 12/07/2011 by TravisWild (1 review written)
I have been a client of seo consult for over four years. My online business has been helped greatly by the strategy we have adopted togther with all of my home page keywords being in the top two positions on google and im even placed above competition such as B & Q! I defiently get value for money for the results i am achieving, if i do need to contact my AM i get a response within the same working day and always receive my monthly report so i can keep a track on my campaign. I have been... (read more)
★★★★☆
“Review of Click Consult”
Written on: 07/07/2011 by sharonsilcock (1 review written)
Liverpool ONE has been working with Click Consult for 10 months and within that time we have seen a significant improvement in keyword rankings. We are currently ranking in first position on the first page of Google for seven of our keyword terms, which we are very pleased with. As a result, we are seeing a significant increase in monthly web visits compared with the same period last year. The team is professional and friendly and as we are located within close proximity to their office,... (read more)
★★★★★
“Couldnt ask for a better SEO experience!”
Written on: 07/07/2011 by ChrisRowson (1 review written)
Having been with Click Consult from the launch of our business they have without doubt been a vital ingredient in our exponential growth. Online marketing and website development is a difficult concept to grasp as a business owner due to the vast array of literature, differing opinion and changing trends that as a novice I read about. Click Consult have taken a major headache away with their extremely professional service that always feels on the pulse of the latest SEO techniques. ... (read more)
★★★★★
“Excellent communication. Very patient with repeated...”
Written on: 07/07/2011 by JoanneSaunders (1 review written)
Since my past nightmare experience with other web design and SEO companies the team at Click Consult made sure the builders of the site kept in regular communication. I was very impressed by the eagerness to help and understanding of all the things I wanted out of the website. My project was and still is kept open as long as necessary to get the end product I want, which I regard as one of the greatest things about this company, satisfaction guaranteed. They were very open to my thoughts and... (read more)
★★★★★
“SEO Consult works for us!”
Written on: 05/07/2011 by michaelsowa (2 reviews written)
We have been a client of SEO Consult (Click Consult) For just about one year now. We are very happy with the work and our relationship with them. Our website has seen significant gains in the rankings for our chosen keywords and is continuing to improve. I also manage a web development company and many of our clients now use SEO Consult and are also very happy, with exceptional performance from PPC campaigns that they manage for them (We do not use PPC ourselves personally). We are quite... (read more)
★☆☆☆☆
“A waste of money ending up in court”
Written on: 04/07/2011 by AlanCoventry (1 review written)
I had a contract with SEO Consult/Click Consult, trusting that they would do the work they promised and get anywhere near the results they projected. 5 months in (and a few thousand pounds) they had only achieved around 30 percent of the results they had projected for the first 3 months. That is 30 percent of the results in 166 percent of the time! SEO Consult/Click Consult were also not providing the physical work that they promised. After repeated efforts over many weeks to get them to... (read more)
Oncebitten2010's Response to AlanCoventry's Review
Written on: 04/07/2011
My similar experience has been removed which brings me to ask what relationship this review site has with CC ? maybe someone would like to explain ??????
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Guest's Response to AlanCoventry's Review
Written on: 04/07/2011
you are not alone
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Perfectgetaways's Response to AlanCoventry's Review
Written on: 07/07/2011
Oncebitten, you just need to contact Review Centre with proof that you were in contract with Click Consult (copy of contract or emails or something) and they will reinstate your review. Perfect Getaways had to do that when we put a negative review about SEO Consult.
I believe all reviews had to provide proof (negative as well as positive) because of the number of reviews about SEO Consult that couldn't be substantiated.
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Guest's Response to AlanCoventry's Review
Written on: 01/08/2011
An absolute waste of time resulting in loss of money and search engine ranking. Poor customer service. Ensure that everything is in writing and DO NOT sign any contract unless you have a clear break clause giving you the right to terminate the contract at any given time. Watch out for contradicting or over ruling clauses which they will try and enforce later down the line. In my honest opinion walk away and look at elance or guru for contractors worth their salt. These guys are still in the ice age of SEO techniques. Be warned!
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Guest's Response to AlanCoventry's Review
Written on: 28/02/2012
Can you recommend any other companies which you found? I was going to use them but after your comment I won't even though they have good reviews on this site.
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Alancoventry's Response to AlanCoventry's Review
Written on: 29/02/2012
Unfortunately I haven't personally used another company since although a friend helped me out at the time which was very useful.
I am understandably a bit shy of trying another company.
There was a guy who left a similar review a few days ago which has now been removed - he said he had found a trustworthy company now and invited people to contact him. If it gets reinstated he is probably worth at least contacting.
I hope you find what you are looking for.
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See next 10 reviews
Showing 21 - 30 of 48 Reviews
★★★★★
“Top SEO/Web Development Company”
Written on: 20/06/2011
We have engaged SEO/Click Consult on a number of projects over the last 2-3 years for our own company and for retained clients. Their knowledge of the SEO sector is second to none and coupled with their enthusiasm, drive and resources has made them our first port of call for any SEO/Web/Social Media projects we are involved in. They also genuinely seem to enjoy the work they do and this shows through in all of the staff we have dealt with during this period. Alan Bevan - City Residential Ltd (read more)
★★★★☆
“Pretty good, could be better”
Written on: 13/06/2011
I have worked with many SEO companies over the past few years and consider myself to be fairly clued up on the work they do. I enlisted the services of Click Consult after reading their good reviews on here because I wanted a professional company I could trust to do the "leg work" for me so I could spend more time developing my website rather than promoting it. I negotiated a 6 month contract for £720pm inc. VAT which included optimisation of my homepage targeting 6 keywords. Other extras... (read more)
Perfectgetaways's Comment
Written on: 15/06/2011
Hi,
It would be nice if you put your company name or website on the post – just to keep things honest.
It probably sounds petty but the last review about SEO Consult (which was five stars and extremely positive about them) was quickly taken down by Review Centre when it was found to be written by an ex employee of SEO Consult. Not that I think the same about yourself as you appear to be quite critical in a lot of parts about their work in the first three weeks.
I hope it all goes well for you over the next six months.
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★★★★☆
“Having worked with Click Consult for a number of years...”
Written on: 28/03/2011 by twilcock (1 review written)
Having worked with Click Consult for a number of years I find their approach extremely professional, enthusiastic and competent. Their knowledge in the PPC field is top class with great attention to detail. Click Consult have work hard to understand JJB's philosophy and that's reflected in the strategy undertaken. The reporting is always comprehensive and they're always available to offer their support at short notice. (read more)
★★★★★
“I have been with SEO Consult since 2007. I had never...”
Written on: 09/01/2011 by Ripon Acupuncture (1 review written)
I have been with SEO Consult since 2007. I had never done anything online before and I had a new business venture. With their advise they helped me choose a domain name, branding, and built the website.
I am very pleased with the website they did, it is not as flashy as it could be but I and my customers really like it. Whenever I have asked for further changes they have been very accommodating.
Since then I am top of Google for all related searches to do with Acupuncture in and around my...
(read more)
★☆☆☆☆
“Our own experience of SEO Consult (or Click Consult if...”
Written on: 05/01/2011 by PeteGolfer (9 reviews written)
Our own experience of SEO Consult (or Click Consult if you prefer, same company) is that they have a great sales team and enough good technical staff to do the occasional good bit of work but overall they are a company driven by three objectives, money, money and money (in that order). They manage by the contract (don't like it? Give us the full contract monies and you can leave. Don't like that? Check the contract, you can't get out of paying us ) and when you point out that they're not... (read more)
Click And Seo Consult's Response to PeteGolfer's Review
Written on: 12/01/2011
We at SEO Consult are very disappointed and deeply concerned to receive such a poor review about the business, customer service and quality of our work.
<br/>
<br/>At present we are unaware of who you are, what company you work for and therefore what business dealings we have had with you to date.
<br/>
<br/>SEO Consult take all concerns seriously and are eager to deal with any shortcomings with immediate action if and when they have occurred.
<br/>
<br/>Due to the unknown nature of your review we cannot confirm or deny your comments however we are sorry that you feel this way about our company and service.
<br/>
<br/>We ask you to make yourself known to a Director of Click Consult so we can action anything where required to address and resolve your concerns.
<br/>
<br/>For the benefit of any readers we would kindly ask you to identify your company on this review
<br/>
<br/>We look forward to hearing from you.
<br/>
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Sparkymoo's Response to PeteGolfer's Review
Written on: 21/01/2011
I found this review very helpful because it is exactly the way we felt.
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Click And Seo Consult's Response to PeteGolfer's Review
Written on: 21/01/2011
My name is Matt Bullas, Managing Director of Click Consult, I find your comment most strange "I found this review very helpful because it is exactly the way we felt" if this is the way you felt how has this review helped you? I question the credibility of the review itself, review centre have given the reviewer my details and we have also responded to the review yet no contact has been made, I am happy to review the project and be reasonable in my actions depending on the outcome of the review. The issue is however we have no record of this project or the person leaving the review. Anyone who experiences service not to a level laid out at the start of the project, or indeed if there is a particular issue, please contact me directly at matt.bullas@clickconsult.com or call 0845 205 0292 and I will be happy to discuss any issues with you directly.
<br/>
<br/>In relation to this particular review I am still waiting for any contact.
<br/>
<br/>
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Guest's Response to PeteGolfer's Review
Written on: 04/07/2011
I agree with the director here. Should someone wish to write a negative review on another company, how can this have credibility where the writer/business customer doesnt 1. identify their website being worked and 2. their company name. if your aim would be to warn others against using another company as large as SEO consult, then you are wasting your time really unless you do this. At least most of the positive reviews have identified themselves.
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Perfectgetaways's Response to PeteGolfer's Review
Written on: 07/07/2011
Hi Guest, as I understand it, PeteGolfer must be a legitimate customer of SEO Consult or Click Consult as Review Centre verify all reviews about SEO Consult and make sure that they did have dealings with them. I know this as Perfect Getaways had to prove our dealings with them when we put our negative review which is on the 2nd page. I can only assume PeteGolfer does not want his real name revealed to Click Consult as per the message put at the top of this page by Review Centre themselves.
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Guest's Response to PeteGolfer's Review
Written on: 14/07/2011
Hi Perfect Getaways, I'm with a company that is currently talking to Click Consult and have reviewed an agreement, but haven't signed yet. If this comment comes through, then it could mean that the website let it through without verifying that I have contact with Click Consult. I saw this comment of yours and wanted to comment to contribute to the discussion. I find it hard to believe that PeterGolfer would want to hide his name from Click Consult to avoid being "offered free services...in return for the removal of their review". That doesn't sound so scary to me. There could be another reason, such as that the story isn't entirely correct and that the client wants to avoid being embarrassed or being accused of libel. I don't want to defend Click Consult too much here, and I see that there could be another reason PeterGolfer is hiding, but the reason stated above doesn't make sense. We'll see if I get contacted by reviewcentre. If I do, then your idea that PeterGolfer is a real client makes sense. If I don't get contacted, then who knows? He could be another competitor. I'll update everyone on what happens.
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Reviewcentre's Response to PeteGolfer's Review
Written on: 15/07/2011
Hello Guest,
Thanks for taking an interest in the reviews that we are currently hosting for SEO Consult. We just wanted to post a quick reply to your comment to answer the query that you had about us making contact with you in particular, and our reviewers in general.
On our site, comments, as opposed to reviews do not have to come from customers of the company. So normally we would not get in touch with you if you were just leaving a comment so long as it did not breach any of our site rules. When reviews are submitted, they are subjected to a series of technical checks before they are put live, and in the majority of cases no further checks are carried out. If we receive a complaint about a review then we investigate it and further more details evidence will be sought.
I can confirm that this review was investigated and reinstated after we found it to be genuine.
If you have further questions you are welcome to get in touch via contactus at reviewcentre (dot) com.
Review Centre Team.
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★★★★★
“We've just re-signed with SEO Consult for another year...”
Written on: 27/12/2010
We've just re-signed with SEO Consult for another year and couldn't be happier. We've been on board with them for just over a year now and are delighted with the depth of service and results they've given us during that period.
From the personal, friendly service offered by their team to the tailored programme we have been offered, we've always been catered to and always been kept updated at all times with all areas of our campaign. We have access to important information thanks to their...
(read more)
★★★★☆
“We had been toiling away for 2 years looking for a...”
Written on: 25/11/2010 by David Jones 79 (2 reviews written)
We had been toiling away for 2 years looking for a professional SEO company to optimise our website www.bedsdirect247.co.uk. We had come across plenty of cowboys and people who promised alot but delivered nothing. Then we came across SEO Consult and I must say we have been extremely happy with the results we have had so far. We are only half way through our caopmpaign but yet we are rising to the top of the page rankings with the keywords we have chosen. We were given a dedicated acoount... (read more)
★★★★★
“Peekaboo Childcare had been worked with Click Consult...”
Written on: 19/11/2010
Peekaboo Childcare had been worked with Click Consult for 6 months.
They had achieved that our company is always in the TOP 10.
Our rankings were dramatically improved within a very short period of time.
Click Consult has provided excellent value for money. Thanks for them again!
(read more)
★★★★★
“Following a reletively unsuccessful optimisation...”
Written on: 13/09/2010 by Boo Boo Designs (1 review written)
Following a reletively unsuccessful optimisation campaign with another SEO company, we joined Click Consult for optimisation of our website in April 2010.
The results were staggering in a very short amount of time. There has, and continues to be a huge amount of support and information on getting the best out of our website, without being overloaded. We have the confidence to let Click Consult do the technical work to improve our rankings and they continue to work closely with our web...
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★★★★★
“We signed up with Click Consult initially back in May...”
Written on: 16/08/2010 by timgray (1 review written)
We signed up with Click Consult initially back in May 2006, and within 6 months, they had helped our company grow from £350,000 a year turnover to around £1.5m with Pay Per Click alone. With the addition of Affiliate marketing and email newsletters our company grew to around £3 Million in the next 18 Months. I could leave a lengthy review like others, although I think the figures above speak for themselves. Any one listening to negative reviews over this one, either has no business acumen,... (read more)
W Helen's Response to timgray's Review
Written on: 01/09/2010
Hi there,
<br/>
<br/>I know you say, "contact me directly for any other details or for verification" - but you have not made it possible by not putting in any further details. Sorry for my scepticism, but I know these guys have done a few questionable things (such as leaving at least 1 review of themselves here! - which was taken down after numerous complaints and I just would like to verify what you have said.
<br/>
<br/>
<br/>Thanks for your time - and sorry to waste it if you are indeed an authentic company. If it is an authentic review, it certainly sounds like a great outcome/investment for you.
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Timgray's Response to timgray's Review
Written on: 09/09/2010
Hi, This is a genuine review I assure you. Our company name is The Internet Beauty Company Ltd - trading as www.justbeautifully.co.uk. Contact name: Tim Gray Tel: 03334567888
<br/>
<br/>Be Well
<br/>
<br/>
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W Helen's Response to timgray's Review
Written on: 10/09/2010
That's great, thanks - you must have a very good business &/or they are good at PPC management. You may want to change your domain registration from 'non-trading individual' just to keep things 'honest'.
<br/>
<br/>
<br/>Thanks again for your time.
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See next 10 reviews
Showing 31 - 40 of 48 Reviews
★★★★★
“I run a business called The Image Group in Manchester....”
Written on: 28/07/2010 by neil cousins (1 review written)
I run a business called The Image Group in Manchester. We're a specialist printer involved in exhibitions, displays, promotions and branding. Our main source of prospects is our website www.imagegroupuk.com. We've been developing the site for over 5 years and during that time we've been around the block with SEO and site design / build. Experiences have been mixed to say the least. Some good, some bad and some downright terrible. Would go as far as saying bad SEO provision has cost us... (read more)
★★★★★
“SEO Consult have worked with us for the last twelve...”
Written on: 09/06/2010 by duncangeddes (1 review written)
SEO Consult have worked with us for the last twelve months, and have re-written and optimised our website in a very professional manner. We are now getting three times the number of visitors to our site, who also good quality visitors. They consistently give us feedback on ths site, offering us advice as to what else can be done to further improve it. We recognise they are extremely skilled in this field, so really appreciate their support. SEO Consult are now a valued partner to our... (read more)
★★★★★
“Hill's has been looking for an agency that is able to...”
Written on: 08/04/2010 by Hills Pet Europe (1 review written)
Hill's has been looking for an agency that is able to quickly deliver in the search marketing area and catapult EMEA websites ahead of competition. Taking Click Consult for this project turned out to be a smart choice. Not only they managed to significantly increase search engine traffic to our websites, but they also come with innovative ideas that can be turned to reality. I can simply say they deliver. And it's always a pleasure talking to them. (read more)
★★★★☆
“In my many years of working on the web, I have seen...”
Written on: 30/10/2009 by likeaslice (1 review written)
In my many years of working on the web, I have seen many companies promising the earth and failing to deliver. It's well known that there are no guarantees with SEO, but there are a lot of well researched practices that are known to influence your standing within natural rankings of the Search Engines.
This is where Click Consult come in. We had taken care of alot of the basics of SEO in-house but wanted to take it to the next level. As part of the selection process, we invited the 10...
(read more)
★★★★★
“SEO Consult do our SEO Optmisation ”
Written on: 08/10/2009 by Peter Buxtorf (1 review written)
SEO Consult do our SEO Optmisation
In our 3 months with SEO Consult, we have started making significant progress in our keyword rankings. Dealing with the account manager has been a pleasure and overall quality of feedback has been both transparent and meaningful. Traffic has increased to our site significantly as well.
I would have no reservations in recommending them whatsoever.
(read more)
★★★★★
“We have been working with SEO consult for...”
Written on: 08/10/2009
We have been working with SEO consult for approximately 6 months now. The service we have received has been way above what we expected. Service from our account manager, access to reports, access to the SEO technical team has all been superb. The SEO results have been better than expected, we drew up a keyword wishlist and after our initial consultation we were looking to get our preferred keywords placed in positions 1-3 within 6 months. They achieved this in 3 months and have broadened our... (read more)
★☆☆☆☆
“Perfect Getaways have been with SEO Consult for over...”
Written on: 30/09/2009 by PerfectGetaways (1 review written)
Perfect Getaways have been with SEO Consult for over 5 months and we have had no improvement in organic traffic so far. We have highlighted this with them on a number of occasions and held meetings. We are currently in a long term contract and they tell you it is a long-term investment. Time will tell whether we will get the pay-back from this contract. They say they have every confidence but it is all at our risk once into a 12 month contract with no way to get out of it. I will review... (read more)
Click And Seo Consult's Response to PerfectGetaways's Review
Written on: 08/10/2009
Customer satisfaction is something that Click Consult / SEO Consult take immensely seriously. This, and delivery of results, are the two most important things for Click Consult.
<br/>
<br/>In the case of any SEO projects, regardless of agency, results on the first page of Google can not be guaranteed.
<br/>All SEO projects agreed with clients at Click Consult have been firstly agreed on keyword objectives. Timescales are then given to achieve results based upon the monthly investment. The contract duration is then agreed based upon the timescales to achieve results. Therefore the money committed to be paid by the client on a monthly basis is proportional to the monthly amount of work delivered, and given consistent delivery of this work for the full duration of the contract is what is recommended by us, based on experience, to deliver first page SEO results.
<br/>
<br/>In the case of this client and any other client of Click/SEO Consult, this is our proven model to deliver results, manage customer expectations and meet high levels of customer satisfaction. Transparency for customers who outsource SEO services is crucial to meet these obligations, hence Click Consult's pride in our online reporting suite www.clicktelligence.co.uk. Included in here for all clients are monthly ranking reports and all monthly work for the project strategy, as agreed at presales stage.
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<br/>As a gesture of goodwill for this customer the contract has been renegotiated and resigned to a lower monthly SEO fee. As a result the monthly work delivered has been reduced and therefore timescales to deliver results are setback further in line with the new contract duration. In order to maintain customer satisfaction this was all agreed in a face to face meeting with the client prior to the second agreement being signed only a few weeks ago.
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<br/>In conclusion, if clients do have questions or concerns regarding projects then their dedicated account managers at Click Consult all provide direct phone numbers and email addresses. They are contactable between 0900 and 1700 Monday to Friday.
<br/>We are always confident that we will achieve results for all clients within the duration of their contracts. Our track record to deliver results is clear to see within our client testimonials and with the first page result on Google.co.uk for the term "SEO". Click Consult and SEO Consult are pleased to provide the SEO and online marketing services to all customers and strive to deliver results and maintain high levels of customer satisfaction at all times.
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<br/>Finally, reviews of performance are conducted monthly through to contract completion by the account manager to ensure rankings are delivered within the timescales agreed with the client.
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Organichampers's Response to PerfectGetaways's Review
Written on: 04/01/2010
I found this review very helpful because we finally felt that we were not alone in experiencing poor work and performance from SEO Consult. Our expectations were certainly not addressed or achieved. I know SEO work can take time to take effect but when there is no urgency, understanding and the quality of work is poor then you lose patience and confidence
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Nicolap's Response to PerfectGetaways's Review
Written on: 09/04/2010
Following on from on from my original review, PerfectGetaways.co.uk's contract was terminated by SEO Consult in February when we refused to make any more payments. Within two days we were hit with an invoice for the whole outstanding contract of over £8,000 which we refused to pay. Two months later, we have now been hit with further bills for half the monthly contract for 'Intellectual Property' until we take everything off the website.
A few things to look out for:
Their contract automatically renews every twelve months for another twelve months with no rights of dispute or termination. You have to serve a minimum of one month's notice of termination so if you don't terminate after 11 months you are stuck with them for another year and so on and so on.... Any attempt to get out of the contract leaves you with a bill for the whole outstanding term of up to 12 months.
If you ever terminate the contract you must continue to pay half of the contract fee indefinitely or remove all content they have ever done for you - effectively leaving your website completely bare of SEO content even though you paid for it. We have had to remove everything they ever produced even though we had paid them to do it.
The company say they are results-driven, however, this was not evident in the results they got for us.
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Click And Seo Consult's Response to PerfectGetaways's Review
Written on: 19/04/2010
Contracts: Perfect Getaways signed up to an SEO strategy in which a monthly fee, duration terms and IPR terms were all agreed in writing. In return Click Consult have made a commitment to deliver a certain amount of work per month for that duration in order to achieve KPIs on set keywords.
<br/>All contracts signed by clients with us or in any business are usually negotiable. For us, we wish to work with varied clients to achieve their KPIs for search marketing campaigns therefore open to negotiation on most terms within our contract, including the points mentioned by Perfect Getaways in their review, however were not negotiated or amended before putting pen to paper.
<br/>Invoices and Payments: we expect them to be paid on the first of each month in line with their terms of the contracts. We appreciate that clients may run late on payments and there may be a slight delay, in which case we show flexibility. However we reasonably expect payments to be made on the 1st or within 14 days after falling due.
<br/>Where invoices remain overdue we have a process for reminding clients with letters, to a maximum of five letters sent in total, depending on the circumstances. If payments continue over 30 days due from the 1st of the month then the contract comes into material breach of the clients' payment terms.
<br/>However, this is not a one-sided obligation, Click and SEO Consult ensure all work is delivered and reported on in our reporting suite Clicktelligence.co.uk on a monthly basis so clients have complete transparency.
<br/>In the case of Perfect Getaways, the invoices remained overdue by 53 days. Therefore, considerable time was given to the company to resolve their financial situation despite the work being completed, this was not forthcoming and the contract was terminated. We believe the time given to resolve the issue was more than reasonable in any business dealing.
<br/>Performance: All clients sign up to us with a monthly fee over a contract duration and a estimated timescales to achieve KPIs on agreed keywords are always agreed prior to contract signing. In the case of Perfect Getaways it has been proven to them that rankings were achieved in line with the targets after contract completion and in line with the time and investment already made on the website, given the further investment until contract completion we were very confident of achieving results.
<br/>We always give estimated timescales to achieve results and require the full duration signed for to prove these metrics, at which point every customer has the opportunity to make a commercial decision whether to continue or not.
<br/>We are a results driven organisation, we are proud of the customers we work for and strive for results. We are truly focused on customers who are committed to meeting their obligations in regards to invoices and in return we deliver a service and relationship fitting of someone who wants to deliver results for our clients.
<br/>Our clients' success is our success, this is how we will continue to grow as a company.
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Honest Policy's Response to PerfectGetaways's Review
Written on: 22/04/2010
I think you have misread their review of your company. You say, "resolve their financial situation", as if the problem was with them, but what they actually said was, "refused to make any more payments", and "this was not evident in the results they got for us", (from the review dates this was after 9 or 10 months of work from yourselves) - both suggesting that the problem was with SEO Consult as opposed to them. I think (may be wrong) that your comment was a cheap shot at their honest opinion.
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<br/>If SEO Consult was providing a good return for their investment, surely there would have been no issues in their enthusiasm to stay and pay for more work.
<br/>
<br/>If SEO Consult provided enough, effective work for 'Perfect Getaways', why would they not have stayed - either not good enough work, or not enough work. If you were good enough, surely they would have wanted you to remain working for them?
<br/>
<br/>It does not look like SEO Consult have dealt very well with the situation (in my opinion).
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Click And Seo Consult's Response to PerfectGetaways's Review
Written on: 04/05/2010
SEO is the process of optimising a website to achieve higher rankings through Search Engines, organically. Dependent upon the industry and the chosen keywords to optimise this can vary timescales to achieve the objectives, most notably page one rankings of Google.
<br/>It would be wrong for SEO Consult to disclose the sensitive information that make up this unfortunate situation and therefore SEO Consult will not be drawn into addressing your points specifically. The comments made prior are factually correct.
<br/>However, what we will add will help any company make an informed SEO buying decision, whether it is with SEO Consult or another agency.
<br/>Firstly, all companies must identify KPIs. Estimated timescales to achieve page one rankings on search engines are always given for the top five homepage keywords in line with the monthly investment required. It is the obligation of anyone investing in SEO to be aware of financial commitments for the full amount of work to be delivered over the full duration.
<br/>Ranking results must be considered in relation to timescales provided on commencement of the contract. Sometimes we see clients make incremental progress throughout the contract which gives clients piece of mind they are making progress. However, some rankings may take the full duration to transpire. The overriding point to achieve rankings is that work is of the required standard.
<br/>We maintain transparency of work at all times. Off-page work and on-page content is always uploaded to Clicktelligence monthly so there is complete piece of mind with work delivered. This work is proven to increase rankings hence the positions we are for our key terms across the search engines and also for many of our clients. You can see many of their reviews on Review Centre.
<br/>Every one of our 300 clients invest to achieve results, whether it is through SEO or other online marketing formats. It is our utmost duty to deliver these results and manage expectations of all clients, without results we do not maintain our high client retention rate. In return, we ask clients to meet their monthly payments so KPIs have the best chance of being achieved.
<br/>All points made in this and prior posts have covered all points made in this situation
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Honest Policy's Response to PerfectGetaways's Review
Written on: 07/05/2010
"Perfect Getaways have been with SEO Consult for over 5 months and we have had no improvement in organic traffic so far."
<br/>- 5 months and no improvement?? That is potentially thousands of pounds and no improvement??
<br/>
<br/>"Time will tell whether we will get the pay-back from this contract. They say they have every confidence but it is all at our risk once into a 12 month contract with no way to get out of it. I will review here again in 6 months and let everybody know if it has turned around or whether it has been a complete waste of money."
<br/>- By the sounds of it, you didn't do much better with the next few thousand pounds either.
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<br/>People tied into contracts that they can't get out of even when it is obviously not working??
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<br/>I saw an article written by one of SEO Consults 'senior programmers' all about, "why many search engine optimisation campaigns don't bring the success that they should" - these are the very words of the company in question.
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<br/>The article basically talks about missing goals not being their fault.
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<br/>If SEO Consult set the goals, SEO Consult should 'pull out all the stops' to meet the goals. The article talks about them potentially needing more money mid term to meet the goals that they used to win the contract in the first place! The article is entitled, "5 Why Reasons Your SEO Campaign May Fail" on the 'SearchCowboys' website.
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<br/>Again, reading back, it does not sound like SEO Consult have handled this at all well. 'Perfect Getaways' paying big money for no/poor performance, then compounded by additional bills for 'intellectual property', the company having to remove everything off their website... that sounds like insult to injury!
<br/>
<br/>What are you playing at?!
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Derrickmaine's Response to PerfectGetaways's Review
Written on: 14/01/2011
I have dealt with companies like this before and the truth is, if you actually build the backlinks, the rankings will increase. There is no hidden power that stops a website from increasing its ranking.
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<br/>Its quite obvious that the work was not done. If your search engine traffic and sales from this traffic does not increase after 5 months of backlink building, then you have just not built any. Simple as that!
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<br/>How could you possibly explain this mess.
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Bigdug's Response to PerfectGetaways's Review
Written on: 17/01/2011
I have to say that from my companies experience of SEO Consult I have found them perfectly good at responding to enquiries, achieving results that were agreed at previous meetings and generally 100% easy to deal with.
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<br/>My company has used SEO Consult for 2 years now and at each meeting we have doubled our spend because we have been that impressed. I do not know what the problem was with this client and if they had financial difficluties or not but from my experience, SEO Consult have been totally honest and that is why I keep investing a significant proportion of my online budget with them.
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Tolkoo's Response to PerfectGetaways's Review
Written on: 20/04/2011
I am totally confused >!.?
<br/>Is it a good company or not...?
<br/>I need a good company to do my SEO but I cant find it..
<br/>All sites in google are there property...
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★★★★★
“1) SEO Consult are very professional. ”
Written on: 30/01/2009 by antonyrosenblatt (1 review written)
1) SEO Consult are very professional.
2) They have a great deal of expertise and experience.
3) They always achieve for you what they say they will.
4) Any work is carried out very quickly. To coin a phrase 'Time is Money.
5) Everything is explained so that you can understand what they are doing for your business.
6) All the staff have a great sense of humour and obviously enjoy what they do.
7) Most important of all, the staff takes your success personally. They never make you feel like you are...
(read more)
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Nationwidepersonalinjuryfirm's Response to Nationwidepersonalinjuryfirm's Review
Written on: 18/02/2013
How things have drastically changed since this post was written, the worst mistake we ever made!