after 8 days of waiting my order is still "processing". They took the money and my item is not even despatched. No one is bothered to contact me. Never buy from Boxfit, they have no idea about sales and don't care about customers

Don't buy from them, they are awful, no communication, they only replied to my email once I told them I'd raised a paypal claim. They called me a liar and said I'd never asked for a refund ( I had twice ). They then told me it takes 48 hours for refunds to come through. I use paypal myself for business use and have had to refund payments, we normally do it within 20 minutes of the customer asking for a refund. Lots of promises and no result, even if you're thinking of buying from them don't bother not worth the time and hassle as they claim they offer fast delivery, yet I've waited 11 days and they still haven't dispatched, how does that work?

I am an international customer ,they accepted my order and my card paid up.Then they wanted photocopies of my passport /driver's license and utility bills less than 3 months old.When I refused , they cancelled my order and refunded the money . I suspected identity theft. Their reason ...the order was going to ME at an english address NOT to my card address. The boxing boots were meant to be a present.Never again.

I placed an order with boxfit on the 13th of april for two t shirts and it's now the 26th , i called and spoke to someone who reassured me he'd call back but nothings happened with the dispatch of my items and no one called me back,it's now two days and i have to call them again with still no results ,after reading the above reviews from other customers my only concern is now contacting paypal to recover my money for a service never provided The only good thing about boxfit is the website but then thats only designed well as a trap/trick for your cash Will never do business with again BEWARE !!!!!!

Ordered my stuff on 26 of january and still waiting. No answer to my email at all! What kind of company could trade like this??? I don't recommend this trader or you want to loose your money.

First time I have ordered boxing gloves and I had to call several times to the customer service, to remaind them that somwhwere there is my order waiting for dispach, after several calls they sent to me tracking number that was not valid, and after 2weeks of waiting I've got my gloves. This time i placed order for headguards, thinking that last story with delay it was just one happening, I was wrong. For this company good relation between customers and store not exist. I have placed the order 10 June, on 13 I made a call asking about order, answer was that I will get my package at the end of the week. Now is saturday 18 June and i had to make another call, what I've heard from them is that I should get my delivery at the start of the next week, but if I will not get it I have to contact them. This is the second and the last time I am doing shopping on that website.

Good price but ordered Dec 19th, Now Jan 14th and just had to call Boxfit UK Ltd to find out what was happening to order. Little communication. Service good when I called but should not need to chase after this amount of time. Didnt mind too much missing christmas present delivery but do not expect to hear nothing until I chased up on Jan 14th. Poor.