Written on: 17/06/2012
I used Karen's cards a couple of years ago for my parents Golden Wedding party - excellent. So naturally when looking for invitations and bridal favours I chose Karens cards. Invitations arrived and was happy but despite numerous e-mails - with no response - no favours received - thats £71 that has just disappeared. I have mailed Karen again today but I am not expecting a response so shall be taking this up with my credit card company and having to look for replacements. I am not only angry... (read more)
Written on: 30/05/2012 by AlisonSpicer
Same experiences as everyone else by the looks of it. Ordered invitations in January finally got them end of April. Quality of invitations was poor- RSVP cards smudged and overall appearance bland- certainly get what you pay for. I could have done better myself if I had tried!!! 6 weeks to go to the wedding and no post box or guest book. No replies to my mails and I think she has either gone out of business or just burying her head in the sand. I spent £300 on my order which is still... (read more)
Written on: 27/04/2012 by Jemily (1 review written)
I ordered some save the date cards in febuary. Still no goods. The website has shut down now. I have emailed her and no responce. The last email I have threatened legal action if I don't get a responce or a refund. This is so upsetting. It was the first thing I did for my wedding after booking the venue. I was so excited and now im just so deflated. £50 might not be alot of money to some people but it is to me! Gutting. Still no reply to my last email. I have all my correspondence... (read more)
Written on: 23/04/2012
Last year I ordered our save the date cards with her and I was very impressed. So in January I ordered our wedding invitations, o how things went down hill from here! We didnt receive the invitations till weeks after we ordered them,one reason being she did the colours wrong and had to change all of them. She tried to blame my ordering but I was having none of it! she did change them all to my surprise and we soon received them the week after. But we are still awaiting our guest book!! she... (read more)
Written on: 06/04/2012 by jj14
DO NOT ORDER FROM THIS WEBSITE!!!!!!!!! TERRIBLE IS ALL I CAN SAY!!!!! Ordered in November and still not had my goods (£80 worth of cards, post box etc) Currently in contact with VISA for a refund/investigation!!!! Id recommend anybody having the same problem to contact their bank. So upsetting as must email her at least once a week and I'm ignored!!!!!! (read more)
Written on: 31/03/2012
Do yourself a favour and do not order from Karens Cards. Totally awful customer service, cannot believe they call themselves a business. If you're planning your wedding you really don't need the additional stress of ordering from these scam artists. (read more)
Written on: 22/03/2012 by suzieturnip (2 reviews written)
Since I placed an order with Karen's Cards they are no longer accepting any new orders. What a surprise!!!! I paid for Fast Delivery (7-10 days)invites did not arrive until over a month later. This was our second attempt at invites for my daughter's wedding having been 'scammed' on first attempt. This was explained to 'Karen' and we were depending on reliable honest service second time round. A very very stressful time, no contact via emails pursued through NoChex and when demanded refund... (read more)
Written on: 01/02/2012
I spent ages looking for my stationery. Hard to go with someone who is so cheap when you see other people charging £3-4 an invite. I took the plunge, a gamble if you like and it paid off. I spent £190 on invites, place cards and a guestbook and post box. Was it well made? Yes Was it worth it? yes. I did have a budget of £500 for this and the £300 i saved we got dollars for our honeymoon. Order times are about average from looking at other sites, the quality was good, and I only ever had... (read more)
Written on: 22/01/2012
* Ordered 6 months in advance, delivery still late. * Very diffficult to contact (only email address provided) * Spelling mistakes, information missing from stationary * Part of order never received despite paying up front Planning a wedding? It really is worth spending that little bit extra for a more reliable and stress free service. (read more)
Written on: 07/12/2011
Received my invites (designer) last weekend. Cant moan, ordered on fast delivery and was there in just over a week. 79.00 for my entire invite order. Was I expecting top quality? No, not for that price, but I was happy with them and my budget wedding which didnt have invites planned in, now does! Top notch! Cheers (read more)
Written on: 29/11/2011 by crockie
I ordered a hen album for my friend's wedding to give to her from her bridesmaids on the morning of her wedding. I ordered it 3 months ago, having been told by Karen that it would be with me in 4-5 weeks. The wedding was 6 weeks ago - the album is still not here. I have been chasing for weeks, but have had no response. I just want a refund now, as it clearly isn't on it's way. Of course, Karen is still ignoring my emails. Terrible service and complete lack of communication. I'm just glad I... (read more)
Written on: 16/11/2011 by mirfie
We ordered the All that Sparkles and Sophisticated wedding invitations. We were very happy with both sets of cards, they are very nice and well done. Unfortunately, whilst the cards are very nice, the service we received wasn’t the best. Now we knew there would be a delay as Karen told us she was mowed out with orders so we ordered using the express delivery, as Karen told us the invitations would come within a couple of weeks. Alas, the cards took six weeks to come. We kept emailing for... (read more)
Written on: 29/10/2011
I booked KC in Feb 2011 for my October wedding, and from start to finish its been hassle free. THe only error that was made was I changed my delivery address as I moved and it was sent to my old address, luckily i didnt live far... Karens cards were always happy to help and i received everything when promised. (read more)
Written on: 13/09/2011 by clares2008
Placed an order to be told 3 weeks later that the items i required were unavail. The promised me a refund immediately & i am still waiting 4 weeks later. I am now at the point where i have had to report to paypal as they are no longer responding. Its the worst experience i have ever recived when ordering online & would recommend you not 2 buy!!!!!!! (read more)
Written on: 14/08/2011
The price seemed very good value compared to other sites and printers. However I had to wait six weeks for them to arrive and when they did 1 in 3 were smudged. It was too late to order more by then. No response at all to two emails to complain. We also ran out of invites. I didn't count them as some had already gone out but I wonder if there weren't enough sent. Would not recommend. Buy cheap buy twice as they say! (read more)
Written on: 18/05/2011
I was supposed to receive my place cards and guest book in February and have had nothing !!!! My wedding is now two months away and I am panicing to say the least. I have sent Karen several emails and she has not replied to any, I am furious especially as she has taken payment up front. (read more)
Written on: 17/05/2011
Further to my review yesterday (on the 16th of May) Karen has come back to me and confirmed that a proof invitation is on its way to me now. Hopefully everything should be fine from now on. (read more)
Written on: 16/05/2011
I ordered my save the date cards from Karen's Cards and initially was very impressed with both the cards and the time in which it took to receive them. Karen had very good customer service (I thought) which is why I chose to order through her.
I then ordered my wedding invitations on the 20th of March this year (my wedding is at the end of August) thinking that it would be no time at all before I received them. Its now over 8 weeks later and I am yet to hear anything yet.
To be fair to... (read more)
Written on: 06/05/2011
Karenscards.co.uk did wedding stationery for my daughters wedding in april 2011.We had no problems, was very impressed with service, and products, cards were excellent and i will use her for my husbands 60th this year, carol briens. (read more)
Written on: 25/04/2011
I ordered 10 save the date cards to check the quality, and service and was really impressed with the service.
I have now 7 months on ordered & received my invites, I am so happy with them I actually cried! I ordered daytime invites in the traditional design with funky RSVP and evening invites Karen did me a save the date type evening invite with some stars on for our budget.
My dad paid for it all and is so impressed that he is paying for me to have all the reception... (read more)
Written on: 22/04/2011
Ordered a bauble in February, very bad communication with no expected date for despatch. Chased with numerous emails and eventually received an email 2 months later saying would refund that day having paid by paypal, 2 weeks later and still waiting for a refund!
Such shocking service and lack of communication. I like to support independent traders but in future I will do my research carefully before buying again! (read more)
Written on: 12/04/2011
I received my parcel of reception items yesterday and I am over the moon!
Beautifully wrapped and fantastic items!
I ordered initial place cards, menus and a table plan to match. I am well pleased. I have already recommended to my best friend and she is awaiting her save the dates :))!!!
Diane D (read more)
Written on: 07/04/2011
I used Karens Cards for all my wedding stationary for my wedding in March this year, She was very helpful, my orders were received on time and were beautiful. Highly reccomended. Had no problems with communication she gives out here contact number if you ask for it. (read more)
Written on: 06/04/2011 by Lloyd and Martin (2 reviews written)
Although the end product was good from Karen's Cards, the stress in getting them, at a time when the least amount of stress is better, was shocking!
Started very well with email correspondence slow but acceptable. We joined up to the site and received an email which offered us a 10% discount, which then (surprise surprise!) didn't work.
We paid for the fast service which was quoted at getting to us in 2 weeks. We ordered place cards with name meanings on the 6th March and have only just... (read more)
Written on: 05/04/2011
My order arrived with three cards missing. I sent several emails to Karen to try and get her to send me the missing cards but had no response. There is no phone number given on the website so I had no other way of getting hold of her - ended up having to ask a few guests for their cards back so I could send them on again - very stressful start to my wedding plans! (read more)
Written on: 01/03/2011
I fund Karens cards on the off chance when looking on Google and im glad i did.The save the dates cards i chose were perfect and in keeping with my wedding.I also purchased invitations and a table plan which were divine.I would deffinitely recommend. (read more)
Written on: 26/01/2011
Really really good save the dates, I ordered them early Jan and they arrived yesterday. Only little (slight) thing is I requested magnetic and they wasn't. Its been quickly sorted though and I asked for the magents to be refunded as I cant wait to get them out!
Lovely cards, well made and good communication from begining to end! WIll definately use for wedding invites.
Written on: 20/01/2011
My order arrived on time, lovely packaging and a nice touch of a packet of sweets.
I was very happy, the price was fantastic and the quality didnt match the price I paid. I would have happily paid more for them!
Joanna (read more)
Written on: 12/01/2011
Was a little nervous when placing my order as I saw this which is mixed, but I gave them a go as it was £24
I ordered flip flop save the dates and my word they were beautiful! I got 20 for £24 which was a bargain and I have just ordered my invites (in the sale) for November this year and I am back here to say I had no problems what so ever. Thanks Rachael x (read more)
Written on: 02/01/2011
Good service. I will be using again in may for my invites as I ordered save the dates which were lovely.
Sasha (read more)
Written on: 13/12/2010 by kathj (1 review written)
I had my doubts in using Karen's cards for all our wedding stationery given the mixed reviews. However, I was pleased with our invitations (which arrived more or less on time) and Karen was quite good at responding to emails in the beginning. However, the place settings; OOS and menus were very late and the thank you cards did not turn up until 2 weeks after we had come back from honeymoon, despite my request for them to be sent with the wedding stationery. We still haven't received the... (read more)
Written on: 02/12/2010
I have Just received some baubles for my grandchildren, they are just what I was looking for. I prefer to use a small independent company and I am glad I found Karen.
Will be back next year for my daughters new baby.
Valerie (read more)
Written on: 23/11/2010
I used this company in august for my wedding place cards and soaps.
Everyone commented how lovely it all was (read more)
Written on: 02/11/2010
Have just received my goodies, of honeymoon album, guest book and table plan, they were scrumptious! Lovely wrapping and beautifully packaged.
Donna (read more)
Written on: 23/09/2010
We started of ordering our save the date cards last year and have had all our stationery from Karen.
We got married last month and I am now writing on here to say that I had no problems whatsoever. I will also be leaving my review on Karens main site which is much better monitored than this.
We were given specific dates of planning when we placed our main order. We were given proofs, and everything was spot on.
Karen replied to our emails almost straight away and leaves messages on her... (read more)
Written on: 20/08/2010
Ordered save the date cards in the initial tag range.
Took 3 weeks to arrive, i was expecting 4-5 so that was good.
Tags are lovely and will be placing order for invites and place settings soon. (read more)
Written on: 05/08/2010
Have just taken receipt of my order.
Having ordered 6 weeks ago, I was a bit nervous when it got to recently when it hadnt arrived, however I knew it was a while before I would receive it as the order times are quite long.
I found these reviews and panicked and sent a strong email asking for my the whereabouts but it was unfounded as the next day my order turned up on my doorstep and I was just over the moon with it. I apologised to Karen who is lovely and does respond to emails and I have... (read more)
Written on: 24/07/2010
Initially ordered 10 save the date cards after reading the reviews and received them fine (loved one of the designs in particular- Understated), so ordered another 60 a week later. Service was great and I had said I was concerned about the reviews, but was told in an email that anyone (including other suppliers) can leave a review on here so is a free for all. Shame as I dont think its completely correct. Anyway, Karen said to use the review section on her site which is full of good reveiws... (read more)
Written on: 21/07/2010
The Save the Date cards I ordered for my wedding were just what we wanted but I was very disappointed to receive 10 less than I had actually ordered and paid for. I contacted the company via the email address provided but have yet to receive a response. I wont be ordering my wedding invites through this company, which is a shame. (read more)
Written on: 18/07/2010
This is not a good company to place an order with, In April 2010 I placed an order & received the wrong goods, a cheaper version. After 4 months and 6 emails I still have not received the goods I ordered & paid for, & not had a refund as promissed.
I would use another company that can deliver the goods you order correctly. (read more)
Written on: 19/05/2010
DO NOT ORDER FROM THIS SITE.
We ordered Wedding place cards...they arrived 3 days before our wedding and to our shock they had missed one card out. We tried e-mailing straight away and no response...tried MSN they were offline...basically do no use these people they are useless!! (read more)
Written on: 10/04/2010
I saw this when awaiting my invites and panicked, thought oh great.
My invites were about 4 days late, but I was emailed to say that they would be, and I was absolutely thrilled :)
So thought I would come back to share and say its not all bad!
Diane x (read more)
Written on: 25/03/2010
Had nothing to worry about in the end, have just received my invites and they are great, I think this lady is just mighty busy! (read more)
Written on: 16/03/2010
Oh no!! I have just logged on (March 16th) to see where my order was and apparently it was dispatched at end of Jan/mid Feb. I'm so worried now as I've read other people's reviews... how can they be so mixed though? Some people say she is excellent so she can't be dodgy. I'll give her the benefit of the doubt and wait a few days before I take action, they do say they are really busy. Fingers crossed.... please don't let me down Karen!!!!
PS Would be helpful if there was a number on the... (read more)
Written on: 02/03/2010
DO NOT USE THIS COMPANY, THEY WILL TAKE YOUR MONEY AND YOU WILL GET NO GOODS.
Ordered a Bauble back in November 2009 and am still waiting all emails are ignored, DO NOT ORDER FROM KARENS CARDS, there is no telephone number to call either. poor service and no customer service. (read more)
Written on: 15/02/2010
Was a bit worried when I had placed my order and found this, but i was not disappointed. My tags arrived within the fast time stated and are absolutely perfect and i paid just £30 for over 40 of them, fantastic value for money and will use again for invites nearer the time, (read more)
Written on: 10/02/2010
The cards I got were really good HOWEVER I received only half of the cards I ordered and I had to do loads of chasing to get those! They came late even though I'd paid extra to get the Fast Delivery and although I was promised a refund of the money I'd paid for the cards I never got and the 'fast delivery' I also never got - the cheque never appeared! (read more)
Written on: 03/02/2010
Karens cards are excellent value for money and i have managed to spend just my invitation budget on the invites, place cards and a table plan, as I spent over £250 I also got a free guest book, well pleased. received my invites and cant wait for the rest, lisa x (read more)
Written on: 19/01/2010
Just received my PERFECT flip n flop save the date cards!
They are gorgeous and arrived a week or so earlier than expected.
Cannot wait to send them out to my guests!
As rated by real users
"Profession & Friendly Service" Read More
"Luxury Personalised Stationery " Read More
"Inept!" Read More
"Very very happy " Read More
"Fantastic product and very obl..." Read More