Love Theatre, www.lovetheatre.com Reviews

★★★★☆
3.7 / 5
70% of users recommend this
  • Value For Money

Latest Reviews

★★★★★

“Excellent and very fast service”

Written on: 09/06/2013

I bought the ticket from Ms. Ratchel Halliwell, she was excellent !!!! She got my turkish name , address, and all details so fast , even I could not believe it . Excellent !!! (read more)

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★☆☆☆☆

“What a ripoff!”

Written on: 15/05/2013

I don't have a problem with the site for its theatre booking, but the so-called 'meal deals' idea stinks. You need to pick up the voucher in person at the box office (wot, no email?) and the restaurants are definitely NOT within comfortable walking distance of a lot of West End theatres. Esp when it's raining! So you go from theatre, to restaurant and back to theatre again. We paid £20 a head for a pre-theatre deal that cost £16 to other customers: we should have just taken our chances... (read more)

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★★★★★

“The best agency I've ever booked with!”

Written on: 15/05/2013

Booked 4 tickets for Mama Mia with 2 course meal included thought the food would be mediocre. How wrong can you be. Every thing was spot on. Seats excellent, restaurant choices excellent and no problem booking with all inclusive deal. We chose Covent Garden Grill would recommend to all. Can't believe I paid less for tickets AND dinner than some sites wanted for tickets alone. Picking up the tickets was so easy. All ready and waiting at the box office. Would not use anyone else in future when... (read more)

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★★★★★

“Got the cheapest best seats”

Written on: 14/05/2013

I received the tickets within a week of booking. Went and saw the show got 2 tickets for Thriller centre Stall seats for £60.50 no booking fee via quidco. It was the cheapest i could find for Stalls. I have already recommended to a colleague who will be booking the same way. Thanks (read more)

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★★☆☆☆

“Limited leg room ticket”

Written on: 29/04/2013

It was a bad surprise to be given limited leg room ticket when we arrived to the venue even though it was not mentioned in the first place. The price I paid for these tickets were not cheap and I also paid £11.50 just for the booking fee. My first experience with this company was pretty good that's why I didn't hesitate to buy second time. One more time? After being squeezed in a limited leg room seat for hours, no thanks! (read more)

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★★★★★

“I love - Love Tickets !”

Written on: 26/04/2013 by phib7 (1 review written)

1st time user. Tickets, bought on line, were lost in transit. I emailed Love Tickets and received the most fantastic service to replace them. What might have been a disaster of a celebration night out was redeemed quickly and courteously, without fuss. Thank you so much ! - I will certainly recommend, and use Love Theatre again. If poor service is (or seems to be) the norm these days - then love Theatre is definitely the exception. I LOVE - Love Theatre !! (read more)

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★★★★★

“Excellent customer service, prices and packages”

Written on: 19/03/2013

I had made a mistake when purchasing a ticket to see The Jersey Boys and emailed Lovetheatre.com with the details that same week. Within a few hours they replied confirming they could adjust the booking to suit my needs, the email was well worded, providing the detail I needed. They didn't need to adjust the booking, this was simply excellent customer service from [name removed] (and no doubt others in the team). I needed to phone them with my credit card details and the phone was... (read more)

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★☆☆☆☆

“Completely inflexible”

Written on: 16/02/2013 by Andyfj

Friends bought us tickets through Love Theatre. Unfortunately we couldn't make the date. Love Theatre refused to exchange them. Very rude and unhelpful. Much better companies out there. (read more)

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★★★★★

“Great saving and friendly staff”

Written on: 18/11/2012

I recently saw an advertisement for love theatre in the paper for Goodnight Mr Tom (one of my fav stories) - they were offering a glass of champagne with tickets. At first I was skeptical as I figured when I book I would likely pay for the champagne with the bookking fees. However to my surprise and delight they also offer 'no booking fees' and the seats were in amazing locations. After I booked I decided to book another ticket to bring my sister, I called lovetheatre and they were able to... (read more)

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★★★★★

“Excellent Customer Service ”

Written on: 25/09/2012 by PaulThurlow

A company is always judged, by how they sort out issues. Love Theatre really excelled with a small problem we had. Absolute dream to deal with and kept us informed with all the information. So thank you to Helen, total professional in every way and we will continue to book our entertainment through this company. (read more)

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★★★★★

“A+ experience!”

Written on: 05/09/2012 by missriches (1 review written)

I used Love Theatre to purchase tickets to Julius Caesar and they were faultless. The site was easy to use and the tickets were good value. Very good selection as well!
(read more)

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★★★★★

“easy,professional and great value ”

Written on: 01/09/2012 by soloblade (1 review written)

I bought two tickets for myself and my 13 year old daughter to see The Wizard of Oz. Fantastic seats at a great discount.We had a fantastic time. It's the second time we have used Love Theatre.com. The other tickets were for Spamalot- they were fantstic seats too for my husband and son. Great site. Easy to use. Clear where you are sitting so you can check the seats suit your requirements.Well done a fantastic site.The only thing that was annoying were the people sat eating crisps all the way... (read more)

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★★★★☆

“Easy to use website, good prices and tickets delivered...”

Written on: 14/06/2012

-Very user friendly website -Good deals on offer -Good range of dates (you can book discounted tickets way before discount ticket booths have them) -Great prices -Whole process took less than two minutes One slight negative - Had to empty basket before i could change my order (was worried i would lose my good seats) but at least that showed that someone couldn't have booked my tickets until i was sure i wanted to remove them. I am not surprised people are shocked that they cannot change... (read more)

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★☆☆☆☆

“Very very poor customer service”

Written on: 05/03/2012 by Nevermindme

Disappointing that they couldn't change the date once I'd booked. Long holdin time on the phone and not very friendly staff. (read more)

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★★★★★

“Scored a great deal - discount and free glass of...”

Written on: 24/02/2012

Nice website. Loads of offers to pick from on Lovetheatre.com. I recently bought 2 x tickets for Ladykillers and they gave me a free glass of champagne with each ticket - not bad considering how expensive drinks are from the theatre box office. Would have saved 20 quid. All of the special ticket offers on the love theatre website are on the good top stalls and dress circle seats, so you can get really good discounts, mostly 50% off. Have not used the call centre, but my website experience... (read more)

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★★★★☆

“Very good service, easy to use website. Am going to...”

Written on: 08/12/2010

Very good service, easy to use website. Am going to see Grease in London. Just hoping that the tickets are legit now. :) The tickets came in about a week because of all the snow, but that was expected. Got a very clea brouchure and reciept. Money went trough very quickly, and i am really looking forward to seeing the show in January. xx (read more)

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★☆☆☆☆

“rude, inconsiderate and unsupportive staff with...”

Written on: 06/12/2010

rude, inconsiderate and unsupportive staff with terrible service. (read more)

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Miaalex's Comment

Written on: 06/12/2010

I found this review very helpful because I had this impression and experience from this company too. glad someone has seen how they really are!

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★☆☆☆☆

“To explain my ratings: ”

Written on: 06/12/2010

To explain my ratings:

The website does sell tickets with value for money, I will not deny this. Also the website is simple to navigate and use.

However, their customer service and consideration over the phone is ridiculous. They are rude and inconsiderate. I legally understand I am not able to exchange my tickets, however, I was admitted to hospital and they didnt have the goodwill to consider my case, having long term issues.

If you want to bok tickets, do all the work yourself and pay... (read more)

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Kelly2382's Comment

Written on: 06/12/2010

I found this review very helpful because I agree as I encountered a similar problem with customer services.

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★★★★★

“Love Theatre is a fantastic site that is easy to use...”

Written on: 21/09/2009

Love Theatre is a fantastic site that is easy to use and informative. I love the videos as well! A great touch!

Payment went through quickly and got the tickets the next day.

Overall brilliant! I wont bother with any other sites now. (read more)

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★★★★★

“I think this is a great, complete and easy-to-use...”

Written on: 13/10/2008 by theatregal (1 review written)

I think this is a great, complete and easy-to-use London theatre tickets site. I especially love the video clips -- you don't see this a lot of other places for West End shows! (read more)

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