Stay out of clearance items or bellow 100$ phones. They will break after very little use and panda will only give you 5$ for repairs. If it cannot be repaired you have to ship it back, pay for the shippment and pray to get your device back. Most of the times you will get the item back without any repair. Refund? Not an option. Bought a Cloudphone for 75$. After one week microphone failed. After 1 month touchpanel peeled off and stopped working. Very little use. It belonged to an old lady. Pandas response? Its a cheap phone, bad luck. Have to admit customer service was a lot better when they started. Had made a lot of purchases of them and did not have any problems but not anymore. The store has changed for worse.

After sell service is just a name and big joke No service!!!! Bought cell phone (178us$) Drop dead after 3 weeks Send back for repair - after 3 month - no date for sending back repaired phone Received other phone - drop death after 1 week Now ask for new No new – no refund only refurbish - why? I received not OEM phone I will not going to be rich or poor with those 178$ But Be carful U put your money on deer horn Garbage chaines stuff Rma # WC0011294

I paid over 40 usd only for shiping and my order won't raived over 3week,this shipping speed like free shiping.

I bought at Panda Will a cube U59GT Talk97 Tablet with addition of a 16GB SD card (7.55 EUR), which is also arrived at 16.05.2014 At 18.06.2014 the SD card was broken ( it was only in the tablet) to read and write as well as a recognition on the Tablet PC and was no longer possible.
So I wrote to the service of Panda Will.
There was also a response the next day.
I could get a voucher from 7USD (of course with a minimum order value)
Me: no, money back. Since I have a Sa **** g bought in the shop for 18Euro.
The: No, I could tell a lot
Me: I'll send you back
The no, too expensive.
I: Why? just reg. Airmail Euro 2, 90
The: No, I could get a coupon for 5USD
Pandawill is not recommended!
SERVICE simply bad.

I ordered a cell phone from Pandawill by confirming the price by asking their staff in live chat. Then got their letter asking for additional 85$. I ve told with staff in live chat again and now they are telling me they will cancel the offer if i dont pay the additional money. Buy something from them only if you belive you are lucky enough and love the risk

I ordered phone and it was deliver with broken camera. After many many mails and lots of time i returned the phone to be replaced with new one. Noe I receive an mail that they will fix old one . Delivery simetis is good, sometimes takes 1 month to receive your item. Be carefully with this site!

After obtaining my phone- I discovered that unless you spoke Chinese the phone is worthless. No goole capability- play store and other features. All this was conveintly omitted in their advertising ploy. So folks save your money- the get your money- you get something you can't use. Lots of aggravation- not same product line- change up products on you- so what you order is not what you finally get. Save the time and headaches don't do it.

I ordered a mobile phone from Pandawill.com-a QUEJAZ Q88 Smartphone rduced from $91 to $79.99- beautiful presentation- specs excellent- stated can change language to English etc. Ideal for what I am buying ot for and the price is write. I get the phone- and immediately everything goes wrong. Everything besides basic's are in Chinese- you can't change anythingn to English. Everything is great if you speak Chinese. Phone well made- etc- but again I don't speak Chinese so for me the phone is useless. Can't get google- play store change time for locations- so though nicely advertised- won't work for you or anyone except if live in China. Smartphone yes- but no google or play store- and other smartphone features. Well it looks like I spent $79.99 for nothing. Could have bought a $40 phone in Walmart and probably would have better features. Folks save your money- what shines is not always gold. Save your money- and don't waste it here. I would have liked to know the above prior to wasting my money and being duped.

I would not recommend anyone to order from this website. First, I tried to buy a smartphone and paid for it with my credit card. The money was booked from my account. They asked me sent a copy of my passport, credit card and other documents to verify that I am the user (after the money had been booked!). So I decided to cancel my order, and after 2 weeks, they transferred my money back. I tried again, this time paying with PayPal. Afterwards, they let me know that the product was temporarily unavailable; and that I should wait for a couple of days. This was almost 4 weeks ago, and they still have not send it...

I ordered smartphone w450,after few days it doesnt work,I sent it back and they promise me replacement for the new same model,I have proofs. Now they received my package and they told me that they send it on repairing. I told them that I dont want repairing,I want replacement because smartphone stopped in first month. They dont ansvering. Dont buy from pandawill.

18.12.13 ordered phone sku49308. All paid. As it turned out a week later, this number is not available, although the site of this without saying a word. After my letters to the store were tlko request ... wait .. I waited 2-3 weeks. finally 01/16/14. phone sent to me, I had still not received the money ... I have not returned. Impression of the store only negative., Very negative.

They are totally unreliable; they shipped me a tablet that didn't work. There is no clear process to return things. They ask for a video to show the issue; then they say to go to a "local repair shop" yourself. They do anything for you not to ship back & request your money back. I shipped the tablet back, and i'm now in the process to get my money + shipping cost back.

I am totally disappointed from the Pandawill service. I have order from them several thing. Unfortunately some of them do not working well. My first mobile device has stopped working. I have return it and my device is in chine since 3 months. They do not give me estimate time for repairing and do not want to change it for another one. The service is total mess. The administrators do not post my negative feedback on their website. I am fully objective in my reviews about the items that I have order I do not recommend this resaler to anyone anymore!!!! My correspondence with them about my broken phone in more than 50 mails any I still do not have a solution.

Bought a Smart phone, It had a defective Power Port. I sent it back for repairs per their instructions. I have not heard back from them. No Repairs, they did not return my phone either. No Response since they received my phone

I have bought some electronic cool stuffs always delivered on time even in christmas season. At this time the smart phone I've bought has been returned to the sender as follows: 1.- I placed and paid the good on Sept-15-2013 2.- PLACEMENT OF SHIPPING About Your Order Oct 5, 2013 9:16:28 AM Good day!
We have posted your order by (Order ID:100650422) Singapore EMS on 2013-10-05 22:08:19. the tracking number is EX009639229SG. It will takes about 7-10 days, +/-. You could track it on http://www.speedpost.com.sg/TrackAndTrace.asp . You are welcome to write your shopping experience on http://www.reviewcentre.com/reviews193262.html, or http://www.resellerratings.com/store/Pandawill, or leave a review on our site. Thx again for shopping with us. 3.- SHIPPMENT HAS BEEN RETURNED BY THE SENDER REQUEST Shipping Information Item No: EX009639229SG Service Type: - Origin Country: - Origin Exchange/ Post Office: - Other Reference No: - Destination Country: - Recipient Name: - Shipping Information Date and Time Location Status Reason 21/10/2013 19:47 Failed Delivery Item returned to sender as requested by sender