Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
229
97% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Good”

Written on: 24/02/2017

Not clear when setting up online account on documents/procedures needed. Explained by staff later… Read Full Review

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★★★★★

“Does what is says on the tin!”

Written on: 22/02/2017 by Ivan457 (1 review written)

An excellent service -- recommended to me by a friend. Liked the fact that I got a personalised phone call to guide me through the first transaction. The initial web based set up seemed daunting at first, but the phone call from my new relationship officer smoothed everything out in no time. Understandably, the need for compliance and regulation is obvious for the set up of my account. Would recommend to a friend. and perhaps my local bank could learn a thing or two about customer service by… Read Full Review

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★★★★★

“Very efficient service”

Written on: 22/02/2017 by 256Greer (1 review written)

This was such an easy transfer and such efficient staff and very ready to help , my brother recommended these to me and I registered myself... I purchase a couple of cars a year I. The Uk and will definitely use this service again ... I also find it safe and secure… Read Full Review

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★★★★★

“I have been using Transfermate for a number of years...”

Written on: 19/02/2017 by SincereFitzpatrick373 (1 review written)

I have been using Transfermate for a number of years now. I have always found there service to be totally 100% professional.i have never had any reason to fault their promptness and fairness in dealing with my foreign currency transfers. I would not hesitate to recommend their services to others, who I'm sure will not be disappointed… Read Full Review

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★★★★★

“Great service”

Written on: 18/02/2017 by SemajArmstrong (1 review written)

Thanks for a great efficient and cost effective service. Would defenitely use this service again… Read Full Review

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★★★★★

“Very Easy Payment”

Written on: 17/02/2017 by PhoebeBanks349 (1 review written)

Dealt with the person I dealt with and found him to be very efficient and friendly. I found email response times fantastic and as was follow up phone calls. A very quick and easy transaction. I was a bit apprehensive using the service It was my first time . He made the whole process very easy. It was great having your own account manager. Will definitely recommend… Read Full Review

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★★★★★

“Very good experience with Transfermate”

Written on: 16/02/2017 by HayleyJenkins (1 review written)

Great service and fast. Best of all I saved Euro 380 when transferring money through Transfermate when we bought a car in the UK… Read Full Review

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★★★★★

“Good rate and Excellent Guidance”

Written on: 14/02/2017

Just used transfermate for the first time on the back of some forum opinions and after comparing rates with banks and competitors. Account was relatively easily set up and I had excellent guidance through the whole process. The first - and so far only - transfer was quite cumbersome due to my bank's daily transfer limits and other restrictions, but my transfermate account manager led me patiently through it all via phone and email. She was also a very nice person to deal with. The whole thing… Read Full Review

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★★★★★

“hassle free”

Written on: 08/02/2017 by rob316 (1 review written)

had to use this service to purchase a car in sterling. account was setup in a few hours and a couple of emails later the dealer had their transfer. hopefully I'll have more large purchases to make in future… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/02/2017 by 251Frost (1 review written)

I found the call centre to be the most helpful call centre I have ever used. Every member of staff was extremely helpful. The whole service was simple and effective. My transaction with transfermate made buying my new car a quick and simple transaction… Read Full Review

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★★★★★

“Efficient professional service”

Written on: 03/02/2017 by AidanRobinson206 (1 review written)

The whole process was effortless. Security was exceptional. Support was quick and efficient. Staff were well trained and very helpful… Read Full Review

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★★★★★

“TWO BIG THUMBS UP!”

Written on: 25/01/2017 by CloudAccountants (1 review written)

It has been an absolute delight working with the Transfermate team.They are extremely patient, personable and experts in their field. I would recommend them to any partner looking for added profitability and competitiveness into their business while helping their clients save money at the same time. They are a professional bunch run by a management team which is second to none! My trusted partner of choice. Two thumbs up! … Read Full Review

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★★★★★

“Excellent, hassle free service”

Written on: 25/01/2017

A friend recommended this service to me and I will definitely be using the company again if required. Lyza (my service provider) made sure everything was explained simply, called outside of my work hours when I couldn't answer, replied to emails almost immediately and just generally made sure I had peace of mind about my money and where it was going. Passing on of information through email was great instead of having to post items. I will be recommending the service to a friend, keep up the… Read Full Review

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★★★★★

“Best Exchange Rate”

Written on: 25/01/2017 by EanDelaney135 (1 review written)

Transfer mate offers the best competitive exchange rate. It is easy and secure to set up account and very reliable in its service to each cusotmer… Read Full Review

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★★★★★

“very helpfull staff”

Written on: 23/01/2017 by dgbr (1 review written)

First time using transfer mate and found the staff I dealt with on the phone both in opening my account and also making my transfer very helpful. The walked me through the transaction with great care and patience. Great rates as well saved me lot on what my bank was offering. Will definitely use again and recommend to others. Thanks… Read Full Review

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★★★★★

“Excellent Money Transfer Service”

Written on: 23/01/2017 by A.Russell (1 review written)

Have used Transfermate on 3 occasions and found them to be extremely helpful and courteous at all times. They are efficient and take the stress out of trying to transfer money abroad with very competitive exchange rates… Read Full Review

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★★★★☆

“Professional Quality Service”

Written on: 21/01/2017 by Mooney44 (1 review written)

I have used TransferMate on a number of occasions and have always found the service to be friendly and efficient. My usual modus operandi is to phone Customer Service, request a quote and confirmation email, I then provide confirmation of payment to TransferMate account. I usually receive confirmation of receipt by return with confirmation of completion of transaction within about 24 hours. I really appreciate the tracking of the transaction provided from beginning to end… Read Full Review

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★★★★★

“Best for price and customer service ”

Written on: 10/01/2017 by TheVinman (1 review written)

Have been using TransferMate for some time on various wire transfers overseas. Found them to be professional, cost effective with customer service second to none. I highly recommend TransferMate for wire transfers for speed, ease of use, customer service and pricing. Compare their offerings and you will agree… Read Full Review

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★☆☆☆☆

“Do NOT use if you don't have a FULL licence/valid passport”

Written on: 08/01/2017 by e111 (6 reviews written)

There was an error during the application process, which resulted in 2 different accounts being created, contacted them, they said it's fine but needed my ID to validate the account, sent them my current account bank statement and my student loan letter and my provisional driving licence, was told that it had to be either a valid passport or a full driving licence, therefore the account is still inactive, what's wrong with a provisional driving licence and more importantly, what's wrong with… Read Full Review

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★★★★★

“Very efficient, good comms”

Written on: 05/01/2017 by boruke (1 review written)

I have found Transfermate to be great to work with both on the phone and by email. Very quick answers to any questions and great to speak to real people and to get emails from real people. Efficient and quick. The website is clear and simple too. Thanks… Read Full Review

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