Transfermate www.transfermate.com

★★★★★
4.7
94.0% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

Latest Reviews

“I transferred money for rent payment in the UK but it...”

★☆☆☆☆

written by Bashantagaire on 29/02/2024

I transferred money for rent payment in the UK but it never reached there. I lost 500 pound. Once TransferMate receives money, it goes on their pocket. I complained about it to them, at first, they asked for proof of transaction, I gave them the bank letter, but after six months they replied to me to recall the transaction. Can sender bank recall the money that already went into your pocket? This is a money transfer company that works primarily for shammers and never gives justifiable answers to their customers.

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“I had to pay rental fee in UK and I transferred money...”

★☆☆☆☆

written by Basanta92110 on 29/02/2024

I had to pay rental fee in UK and I transferred money from Norway using transfermate system. The recipient in UK did not get the money but sender bank confirmed that it was successfully transferred. Transfermate however did neither gave evidence that money was not transferred not paid. 

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“Transfermate are 100% the best for transferring money!”

★★★★★

written by bigjerryok on 01/08/2023

Fast, best rates, fantastic customer service, hassle free - if you have to transfer money internationally, I couldn't recommend them more. Much better than your bank or Revolut in my experience!

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“Exactly what I was looking for!”

★★★★★

written by Lluc on 18/05/2023

I have been with TRANSFERMATE about 5 years, first started for personal transfers and then I started with company global accounts. I could not find a better place to receive and send money transfers, much better and flexible than a bank and saving thousands of euros in commissions and exchange rates. Representatives have been very close and supportive to understand how to operate or find solutions to any situation. I will keep in here without any doubt, I am saving lots of money everyday.

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“Transfermate excels again”

★★★★★

written by Publishpromote on 11/04/2023

I've been a loyal Transfermate customer for a while now for € to £ and vice versa, but thought I would try Revolut for a change, as the rates on the interweb were slightly in its favour. But what a mistake. You can only add €2k per day to your account, it's a mare trying to add your UK account, and the final figure offered was not as good as the one on the web. So back to Transfermate, who once again delivered prompt, friendly, efficient, speedy and competitively priced service. Lesson learned. Revolut is great for some things, but I'll be sticking to Transfermate when I need to transfer large amounts between UK and Ireland. FIVE STAR SERVICE ALL THE WAY! Well done!

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“Not for the poor people anymore”

★☆☆☆☆

written by Kirkpatrick449 on 28/12/2022

I used to send money from/to here (total of 60KCAD). But since 2 years now, my account has been disabled, because now it's for people who send at least 100K (they say they aim for the business side now)... But they still have my address and banks data. to bad it was a good service.

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“Excellent service”

★★★★★

written by Cailyna123 on 23/12/2022

I made a transfer of funds to the TransferMate account for forwarding on to the beneficiary on Day 1. On Day 2, I received confirmation of receipt into TransferMate's account and of dispatch of the funds to the beneficiary. How good and quick is that? Excellent, quick service. Furthermore, the service fee was extremely reasonable, given the prompt and hassle-free service provided. Compared to the service provided by the mainstream banks, and the fees they charge, transferring through TransferMate is a no-brainer. Well done, TransferMate team, I will certainly be using your services again in the very near future. Happy Holidays and a very prosperous, healthy and fulfilling new year to all the TransferMate team!

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“TERRIBLE EXPERIENCE”

★☆☆☆☆

written by AdriV on 28/06/2022

I usted Transfermate to get my money transferred to a frozen account in Germany. I was asking for a visa permit. For personal reason I withdrew my visa and ask for my money back. At the end of the day Tranfermate got my refund but subtracted 500 USD from my total amount (7% less money than my original amount). I issued a complain and the answer to me was just "It's the exchange rate", which they did not provide any evidence whatsoever since even with the highest change rate the loss would have definitely not been 500 USD. They sell themselves as great with exchange rates... having done it with my bank would have been less expensive (I would have lost less money) and less frustrating.

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“Transfermate is the future for large fund transfers.”

★★★★★

written by 186Reece on 09/06/2022

I just transferred 117,000€ from Ireland to the UK = 100,000£ in less than 24 hours and saved 1600£ because I used Transfermate. I carried out the transaction yesterday afternoon and the money appeared in my daughters UK account this afternoon. What I liked about the whole process was the quality of the communications and the traceability if anything went wrong with the transaction. I have to admit little concerned when my daughter hadn't received the money this morning but by this afternoon all was complete. We are so brainwashed by the traditional banks that the service could be improved if Transfermate did some more handholding to reassure us of the success of the process.

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“Excellent service”

★★★★★

written by on 03/03/2022

Excellent, fast and efficient service. The agent is great to deal with. Always pleasant and willing to help. Transfers are always hassle free

Was this review helpful? 1 0

“Money transfer”

★★★★☆

written by GerW on 30/07/2021

Delighted with the service, very helpful. I’ll use the service again to transfer funds. Thanks for the assistance

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“great help”

★★★★★

written by SamaraCasey on 31/03/2021

I used this service and was walked trough the process by an agent as it was my first time using the service. she was very helpful and process itself was easy. over all I am very happy with the service and how fast it is, thanks

Was this review helpful? 0 1

“Easy Sterling conversion ”

★★★★★

written by Riley377 on 02/03/2021

A simple easy to transfer money to other currencies, hassle free.

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“Hassle free funds transfer”

★★★★★

written by Ray1972 on 25/02/2021

Really like this service as it is very efficient and provides for quick funds transfer at very good up to date rates. A very secure method of transferring funds. Customer service is also excellent.

Was this review helpful? 1 0

“TransferMate - The Best Deal in Currency Exchange”

★★★★★

written by GerMcDonnell on 19/02/2021

I've had an Account with Transfer Mate for a few years now. I've always found the Currency Transfer Rates to be better than any High Street Bank and charges are also very reasonable. Once registered with them, the process is very easy and their Customer Service is good, they will take you through the process, give you their best rate on the day and booking is so easy. The whole process takes a few minutes and once you have transferred your amount the corresponding currency transfer will land in your designated account within 48 hrs. Painless and great to use during these COVID Lockdowns.

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“Fantastic service, especially during Covid”

★★★★★

written by Heliograph on 17/02/2021

The setting -up can be a bit stressful but the staff were very helpful and everything was sorted. Money transferred within a couple of hours, fantastic. I was referred by another customer and I rang him to say how happy we were. Definitely we will use Transfermate again. I was impressed with the security aspect ,we have a joint account so both myself and my wife had to be on hand.

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“Painless”

★★★★★

written by Gerry2001 on 11/02/2021

Great simple easy process of sending money and a good rate too. Staff very helpful never used service before but would use again if the need arise.

Was this review helpful? 0 1

“Great platform and customer service”

★★★★★

written by GPNS on 08/12/2020

Very good system, good support through customer service. highly recommend

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“Excellent Service”

★★★★★

written by Morris12345 on 06/12/2020

Very professional service, Required a prompt transfer and same was provided

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“Worse service I've got in years!”

★☆☆☆☆

written by Sweeneyhu389 on 03/12/2020

First time I have such a bad experience with a company! I had a terrible time trying to contact someone from the team to help me with a problem setting up my account. Nobody even returned my messages. Finally was able to talk to someone, they've told me I couldn't access their services telling me as per their T&C they reserve the right to refuse to negotiate an Order without giving any reason. No further explanation. This is a real waste of time, seriously!

Was this review helpful? 0 1

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Asked by joanne2spain on 10th June 2014 Report this content
We would like to find out the credibility of Transfermate. Is it safe to use them & are their fees/commission good & their service fast?

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