Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 07/05/2011
DO NOT INSURE WITH THIS COMPANY! READ THIS!!
i was insured with this company for 9 or 10 months paying monthly. during this perioid i changed my car a few times and everytime i changed it my insurance went up and i had to pay extra over the phone before they would insure me regardless of what car. firstly i was insured with them on a 1.6 escort xr3i for about 200 per month then i changed to a vectra 2.0dti this then went up to 256 per month, then i changed to a 1.4 astra and i was getting… Read Full Review
Written on: 01/04/2011
This company are rogue traders, con-men to say the least. They used to be ok about 3 or 4 years ago but now they are a bunch of cowboys. Do not go near them!!!!… Read Full Review
Written on: 24/02/2011
I took out an insurance policy with these amateur clowns and I found a cheaper policy within 48 hours. When I attempted to cancel the policy with them, within the 14 day cooling off period, they refused to let me and charged me £86 in admin fees. The staff were ill informed and the manager I spoke to was the most arrogant little witch I have ever had the misfortune to converse with, not to mention dilatory and uneducated.
There was no option to give zero stars, but this bunch get 0/5… Read Full Review
Written on: 13/01/2011
9 months in to a policy I lost my job and missed a payment. Default notice was issued giving me 14 days to comply by making the payment. I made the payment immediately and yet these clowns still terminated the agreement several days after the payment was made in breach of Secs 87(1)(e) of the CCA 1974, sec 88 of the CCA 1974 and sec 140A(1)(b) of the CCA 2006.
Be very careful if entering into a pay monthly agreement with this bunch, they seem to think that company policy is above the law. I… Read Full Review
Written on: 16/12/2010
This company also owns "insure your motor .com", -total rip-off right from the outset, -compare the market put them right at the top as the cheapest and a £0 excess! -What a deal, sounds too good to be true ? -it is!-this is really the time to walk away , I wish I had, I'm in the middle of a dispute right now, they are no strangers to the financial ombudsman. I wouldn't trust these people to clean out my pigs! -currently I've re-insured my car elsewhere even though they've had my money in… Read Full Review
Written on: 20/07/2010
Cover from July09 to july10
When I joined Hyperformance the application process was done over the phone. They are meant to keep a recorded copy of the conversation should they be a miss understanding.
I made it clear that I have had the car for 2 year and hand only 2 year no claim . In order to give us a good price someone must had put down no claim down as 5 year on their system. However on the letter copy we were sent it said 3 years ? Very poor admin. I was only when we had a… Read Full Review
Written on: 07/10/2008 by coolblue108 (1 review written)
The list of bad points is too long too mention. I wouldn't tell my worst enemy to take out insurance through thses people. Stay away!… Read Full Review
As rated by real users
" Poor customer service " Read More
" DO NOT USE! " Read More
" Horrendous customer service " Read More
" Poor customers service: can't explain charges 4 address chge " Read More
" Absolutly horrible service " Read More