Net Pet Shop - www.netpetshop.co.uk

Net Pet Shop - www.netpetshop.co.uk
★★★★☆
4.0
76.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“FRAUDULENT CHINA SELLER”

★☆☆☆☆

written by chinasellersareunscrupulous on 18/01/2023

SOLD ME A DEFECTIVE PRODUCT! Few essential pieces are MISSING from what this china seller deemed as a "workable Cat exercise Wheel"! Now what I have is a product that is useless after spending several hundreds of dollars on this piece of junk!! Their customer service is literally non-existent, and if you see the clause where they wrote that their product is refundable, PLS DONT TRUST IT! They WILL NOT REFUND YOU!! I searched for reviews online regarding this shop, and this shop has a bad reputation of harassing other online stores for "posting the same product as them, and damaging this shop's images".. Hey classic pathetic behavior.. unable to stay within proper business etiquette, unable tolerate competition from others so they resort to other methods to "weed out" the competition.. unscrupulous sellers..

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“Poor customer services ”

★☆☆☆☆

written by Bairdyv33 on 02/03/2017

Ordered a few times off then now get next day delivery and it's never next day always 2-3 days late. The food they sell is Good quality no doubt about that but prices going up all the time last price rise was over 20% on the food. Spoke to the director of Suffolk group who blamed brexit. Now you tell me if your food is all bought and made within the UK as your telling people brexit has nothing to do with it you are just one of the fat cats that thinks they can make a quick buck off the scare mongering due to brexit. You should be ashamed of your self. Once again the food is good but don't expect stuff to come on time and watch the price keep going up and up which means if you don't want to keep changing your food your tied in to what ever he feels like rising the price to this week. Food 8/10 customer service 0/10 delivery 0/10

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“Electronic flea comn”

★★★★★

written by Rokeeffe on 14/10/2016

The service was excellent and the comb works a treat

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“Excellent Service”

★★★★★

written by Mattinglyrj432 on 06/10/2016

I use netpetshop all the time for my cat food - very reasonable prices and delivery really quickly - wouldn't use anyone else

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“Consistently good service”

★★★★★

written by KendallHoffman359 on 04/10/2016

Net Pet shop has offered reliable and courteous service over the past year and all at a competitive price.

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“Happy Dogs”

★★★★★

written by 43Munro on 01/10/2016

Can't fault this company for its wide range of pet foods and supplies. Ordering is simple and courier delivery is super fast. Prices are so much cheaper than local pet shops and its delivered right to your door !

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“WELL DONE NETPET!”

★★★★★

written by EmersonCostello on 01/10/2016

BRILLIANT CUSTOMER CARE OVER A MISSING PARCEL.WNE TO A LOT OF POLITE TROUBLE TO HELP. FOUND POSTAGE A BIT EXPENSIVE, BUT WOULD DEFINTELY USE AGAIN.

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“Delivered quickly but...”

★★★★☆

written by garycrispin on 29/09/2016

Delivery driver did not follow the instructions I added. I asked them to leave in garden, not with neighbour but instead they went to a neighbour. Not ideal for them to lug around huge bags for us.

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“Great service and great price”

★★★★★

written by on 27/09/2016

Always had great service with quick delivery,price is cheapest anywhere for Burns dog food, even with the delivery charge added is still cheaper than the local high street, would not hesitate to recommend Net Pet Shop to anyone, they are excellent. No negative comments to add.

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“very satisfied customer ”

★★★★★

written by Ford133 on 25/09/2016

this is the first time I have used this company and I am now going to place another order after this review as I was very happy with the product and the service

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“Quick and Simple”

★★★★☆

written by on 22/09/2016

Easy to use website, quick reliable delivery and prices very competitive. Very happy with service.

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“My dog love it”

★★★★★

written by KaliyahLynch on 19/09/2016

This dog food it very much appreciated from my dog, it has been close to 2 years that I keep buing this dog food, good quality. Great price too

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“Letter box cage”

★★★★★

written by on 18/09/2016

Great product Great price Great service highly recommend

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“Really good service. ”

★★★★★

written by 454Hartley on 17/09/2016

I've been using Netpetshop since our puppy joined our family a year ago. The service provided by Netpetshop has always been excellent. The products they sell are competitive and good quality. I would highly recommend Netpetshop to family and friends.

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“Exactly what I need”

★★★★★

written by Greenwood75 on 16/09/2016

They have the best price and best selection for my pets - a dog with allergies and two extremely fussy cats. The delivery options are fairly standard, but give me options as required.

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“Superb service and quality”

★★★★★

written by Somjai on 13/09/2016

Service fantastic as well as products being of the highest standard delivery is spot on as well website is so user friendly overall I'm very pleased indeed

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“Delighted as ever. ”

★★★★★

written by fxSloan311 on 08/09/2016

Quick accurate service as always very pleased and happy dog at home. Thank you.

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“mr johnsons advanced guinea pig food”

★★☆☆☆

written by RodolfoOrr1947 on 08/09/2016

I made an order for 10kg of Mr Johnson's guinea pig food on 21st Aug, had an email saying it had been despatched on the following Tuesday, the delivery was lost by the company carrier company, so this was reordered and then I received an email saying it would be delivered before 9am on 01/09/2016 it didn't arrive!! I called net pet and they found out that the item wasn't even in the wear house of royal mail so it now wasn't going to be delivered until sat 03/09/2016,i was very disappointed with the hole delivery process ,the staff at pet net were lovely but they offered no compensation the total inconvenience this caused, so due to this I will not be using them again.

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“Fast and efficient”

★★★★★

written by Kyraw445 on 01/09/2016

Really easy to order from dog treats to wild bird food. Cheapest I have found over many years and very efficient. Would highly recommend. Fast and efficient. A very happy new customer who will be using for many years to come. Never had any problems from start to finish.

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“Net pet shop order”

★★★★★

written by Faganih183 on 30/08/2016

First order from net pet shop came well packaged and on time. Postage was reasonable, and item was very competavily priced compared to other supliers

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