UST GG5500 Reviews
Latest Reviews
★★★★☆
“Good price for the power”
Written on: 04/05/2013
I bought this mainly to use for when we are out traveling with my travel trailer. I have had it for 5 years now and for the most part I do not have any issues with it. It's able to power our A/C unit, refrigerator, and appliances without any issues. The only two minor issues is that one of the wheel brackets was not welded good and bend when moving the generator. I had to reinforce it myself to fix. The other is that every now and then the when turning off the engine it would back fire. It... (read more)
★☆☆☆☆
“UST GG5500 (5500W) portable generator gas leak at...”
Written on: 20/02/2013
I bought this machine from Walmart, North Windham, CT on 2/7/13 for winter storm. The saler told me that the machine is a returned one and never been used and it was tested at Walmart without any problem. They gave me $50 discount and I paid $450 for the machine. Since there was no other generator left, I determined to get it. I did not use it since the storm did not cause any power outage. I tested it on 2/18/13. I could start the machine and the voltage was normal. It is 120V without load... (read more)
★★★★☆
“Leaky Shutoff Valve”
Written on: 19/12/2012 by Always_without_power_in_winter (1 review written)
I went to WalMart and bought a good size generator UST 5500W for power outages, just before last Christmas. Ran it about 20 minutes, after assembly. This year after being in storage I Smelled a gas odor and thought my van had a problem. Left my van Out of the garage for a couple of days. Went back into the garage and found a soaked piece of plywood that I left my generator on. My gas shutoff valve was closed and it leaked all the stored gasoline. Talked to some friends about the leak and... (read more)
★★★☆☆
“Runs”
Written on: 09/11/2012 by Lucky2012 (1 review written)
Bought after Sandy hit our area. No power for over 9 days. Found this generator at Walmart selling for $500. Initial run only lasted 3 minutes and subsequent runs were for also around 3 +- minutes. After some checking discovered that if I left the gas fill cap lose the unit ran as long as needed. There is some type of vent valve on top of the tank that does not seem to be working. I assume this valve should allow air to enter the tank as fuel is used. Never could reach anyone on the 800... (read more)
★☆☆☆☆
“Under 90 days, let me know ”
Written on: 08/11/2012 by stevenic0130
If anyone purchased one of these from Walmart and paid cash under 90 days ago contact me @ stevenic0130@yahoo.com - I have a deal for you. (read more)
★★★★☆
“UST 5500 No Problems.”
Written on: 04/11/2012 by ppbskis
Live on Jersey Shore 1/2 mile from beach. Heard that the power could be out for as long as a month. Wal-Mart had the 5500 Watt for $ 585.00. Once home, fueled it up, readied my cables, and as per the starting instructions pulled it and it fired up on the very first pull. I had read these reviews after I purchased and was initially leery of the fuel tank, and fuel shut off valve issues. My position is that the valve appears to function easily and unless it was turned the wrong way I see no... (read more)
★★★★☆
“Pretty good generator for the price”
Written on: 02/11/2012 by Nkalmanidis
I purchased this generator at Walmart 4200 W A day before the storm sandy hit It was the best thing I ever did Because this generator has been running for five days straight Only stop to change the oil every 20 hours It was running two refrigerators three TVs with DVD players Five lamps a portable heater a camera baby monitor It did it's job very well (read more)
★★★☆☆
“GG5500 UST Generator”
Written on: 30/10/2012 by Neisserj1 (1 review written)
I bought this generator at Walmart for hurricane Sandy. I unbowed it and installed the wheel kit. Added oil and it fired right up on the first pool. The only problem I ran onto was when I went to turn the fuel valve on the lever snapped off. This also happened to a friend that bought one the same time I did. This is a low end generator made in China. You get what you pay for so unless it is an Emergency try to buy a better quality generator that will work when you need it. Mine has only 2... (read more)
★★★★☆
“PARTS”
Written on: 19/09/2012 by tslick
Good Generator for the price BUT where do you get PARTS for this. I need a new Fuel tank and fuel shut-off valve. (read more)
★★★★☆
“UST 5500 Generator”
Written on: 17/09/2011
Bought this generator in a pinch. We started having rolling black outs in my area, so I needed to have something to keep all my important electronics/appliances running. I needed something PDQ. I went out to Pep Boys where I had seen some before. Bought the ust 5500 for just over $500. This generator ran/run great. Ended up connecting my mothers medical equipment(Parkinson's), 1 Samsung 21cu ft fridge, 2 window air conditioners, Laptop, and one TV to this machine(if you do this, make sure... (read more)
See next 10 reviews
Showing 1 - 10 of 23 Reviews
★★★★★
“worked great”
Written on: 29/05/2011 by papermate (1 review written)
Power went out picked up at local walmart for $500. Ran 15 hours with no problem. Ran well pump, 2 refrigerators, freezer, and tv with a light or 2, I would only start it up and run it for a few hours and shut it off for a few as we needed it. (read more)
Guest's Response to papermate's Review
Written on: 29/01/2012
are your appliances and such running OK now, when you hooked-up the generator did your lights flicker like they were going out of control
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★☆☆☆☆
“Does anyone know where to get parts for the UST GG5500...”
Written on: 05/03/2011
Does anyone know where to get parts for the UST GG5500 generator? Sears Parts Direct says it can get parts, but it actually acquires the parts from the manufacturer; which you can't get parts from either. Do not buy this generator! We live off the grid and this generator broke within a week of use, and you cannot get a response from the manufacturer or parts!! (read more)
Guest's Comment
Written on: 19/07/2011
your absolotely right, it is worthless same as the warranties not worth the paper their printed on, sadly i bought this generator and now we are without power, granted we live off the grid, dealing with pep boys who sell the generator refer you to the manufactor who in turn gives you the run around, not a very professional business, and their company dont deal with any extended warranties, so yes i agree with you do not i repeat do not buy this generator, if you can pay a little more for something that is durable and the warranties are sound.
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Guest's Comment
Written on: 16/09/2011
i have the same problem like you. the thing broke down on the 4th day. tried to call them so many time but they don't answer the phone or put me on hold for hours.
i bought this new Honda one. it is much more expensive but worth every peny of it.
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★☆☆☆☆
“My daughter bought a UST GG5500 and after 3 hours of...”
Written on: 19/12/2010
My daughter bought a UST GG5500 and after 3 hours of running the power came back on they disconnected everything and they left it sitting for almost a hour and went and got it and brought it back into the basement from outside,it caught on fire and could have burnt their house down it burnt my son in law's face and arm we are so very thankful they were home and not in bed or they would have lost there home or got burnt up in the fire!! we need help with this ASAP (read more)
★★★★★
“I purchased this machine from Pep Boys about 2 years...”
Written on: 06/05/2010
I purchased this machine from Pep Boys about 2 years ago and have used it a lot. For about a year I used it every Saturday to power tools on a raw piece of land I was clearing and it never failed to start or run till I turned it off. I also used it several times to power my home appliances during a power outage. My only complaint is that the handles used to roll the unit are short and it is a bit ackward to roll it for any distance. Other then that my experience has been good. (read more)
★★★☆☆
“I purchased the GG5500 Generator from Pepe Boys a year...”
Written on: 04/12/2009 by feenix1 (1 review written)
I purchased the GG5500 Generator from Pepe Boys a year ago and used it for about 160 hours. I stored it properly for the summer and when I tried to start it in the winter all it did was backfire every couple of pulls on the rope. I changed the sparkplug and gas for extra measures, but to no avail. Luckily, I have a mechanic friend and he fixed it by adjusting the rocker arm bolts in a matter of minutes, but it had me worried since I paid $560. It was very disappointing that the generator... (read more)
★★☆☆☆
“Generator starts up great but breakers continually...”
Written on: 24/10/2009
Generator starts up great but breakers continually trip for the first 5 to 10 minutes regardless of which circuit is used, or what item I plug into it. After that it will run all day. (read more)
★★★★★
“My UST GG5500 worked perfectly, and used it for about...”
Written on: 12/07/2009
My UST GG5500 worked perfectly, and used it for about 5 hours. (read more)
★★★★★
“Had my UST GG5500 for a month, run about 7 hours a...”
Written on: 15/06/2009
Had my UST GG5500 for a month, run about 7 hours a day. No problems at all runs about 9 hours on 5 gals. (read more)
☆☆☆☆☆
“The UST GG5500 was No good I bought it new, It ran...”
Written on: 07/06/2009 by generatorless
The UST GG5500 was No good I bought it new, It ran for ten minutes started leaking fuel.I had to shut it off. Leaked gas, and was not grounded properly internally. Never did get it running. Still in litigation 6 months now. (read more)
Guest's Response to 465474_generatorless's Review
Written on: 19/07/2011
i know what you mean i bought one at pep boys early this year and their warranty sucks, i even bought an extended warranty but i was told that the extended wont take effect till next year, granted i used our gen alot since we live off the grid, but i will never, ever get anything at pepboys, i would rather go to a junkyard.
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☆☆☆☆☆
“Save your money! I bought a UST GG5500, used it once,...”
Written on: 01/06/2009
Save your money! I bought a UST GG5500, used it once, and after that one time use for less than an hour, it wouldn't start again. Finally, I realized the gas wasn't getting to the carb, so each time I go to start it, I need to raise the wheels with a block of wood to get gas into the carb. After the machine had 7 hours on it, it totally died. The 800 # offered no help. It's worthless. (read more)
See next 10 reviews
Showing 11 - 20 of 23 Reviews
★★★★★
“Great generator, the UST GG5500 starts every time, no...”
Written on: 03/05/2009
Great generator, the UST GG5500 starts every time, no problems at all after logging 150 hours on it. Nothing has fallen off, broken or failed in anyway. Runs everything i need it to when the power fails. Mostly keeping the food cold and frozen and making sure the kids can can have things to do, plus watch satellite tv or movies. (read more)
★★☆☆☆
“I found the UST GG5500 was simple to set up and get...”
Written on: 13/01/2009 by hottdaddy65
I found the UST GG5500 was simple to set up and get running.Also I found the price and power ratio was reasonable. After only 10 hours of run time the carberator bowl just fell off. I am finding somewhat difficult finding the part I need to get up and running again. (read more)
Wpowers12's Response to 431964_hottdaddy65's Review
Written on: 22/09/2010
The same thing happen to my carb. Were you able to get this repaired?
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★★☆☆☆
“Generally the UST GG5500 was good until it stopped...”
Written on: 03/09/2008 by jefpan
Generally the UST GG5500 was good until it stopped producing power. I've ran it for probably about 60-80 hours, but all of a sudden it just stopped putting out power. I tested all the circuits I could get to without opening up any of the coils. Every one is still a complete circuit, no fuses are blown, but it refuses to put out any juice. Kind of annoying. Has anyone else had this problem? (read more)
420852_Elliott551's Response to 397940_jefpan's Review
Written on: 27/11/2008
jeffry, try cleaning the brushes.a common problem with new
<br/>machined parts. remember, with all new moveable parts
<br/>there must be a break-in period.( to smooth out all the little
<br/>tooling lines).
Reply to this comment
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Marieange1804's Response to Neisserj1's Review
Written on: 31/10/2012
I also bought the same model at Walmart this past Sunday for $500 and my son put it together pretty quickly. We didn't need to use it after all because fortunately we didn't lose power in my area, which is a few miles south of Boston. One concern I have with this unit is the noise level, which I noticed when my son initially started it. We put it a few feet away from the house in my back yard, so I wonder if the noise will bother my neighbors to the point where they'll complain. I bought it as a back up primarily for my sump pump. I'm thinking of returning the UST to Walmart and buying a small Honda generator, which may be less noisy but probably more expensive. I'm also concerned about not being able to find parts for the UST unit if it breaks down. Does anyone know where to get parts for UST generators?