UPC Ireland Reviews

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0.2 stars
Average rating for this product is: 0.2 out of 5

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Average Ratings for UPC Ireland

  • Features0.3 stars
  • Value for Money0.7 stars
  • Overall rating0.2 stars

3 Reviews For UPC Ireland

  • Guest 28th Apr 2009

    Reviewer rating: 0.5 stars


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    Good Points: Well priced, reliable Broadband


    Bad Points: Everything else
    service
    tv functionality
    coverage


    General comments: I have never encountered a media company quite like UPC Ireland. Customer service doesn't care, and you will wait at least 10-20 minutes on hold every time. If you choose to ask for a call back they will do so...within 3 working days!

    And on to the services...

    Their Internet service is fairly reliable and moderately priced. That is the reason I gave them a 1 and not a 0.

    The digital + TV service is state of the art...for 1992. No VOD (video on demand), archaic functionality of the guide, difficult recording features - is it so difficult to be able to choose a show and record every episode???, playback is woefully slow to respond while fast forwarding through commercials.

    So I am moving down the street about 500 metres. I call them to get my accounts transferred and: they do not offer broadband in this area. wow.

  • Guest 1st Feb 2009

    Reviewer rating: 0 stars


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    Woeful customer/sales services. Watch out if you ever have to unsubscribe from packages as they will charge you 10 euros for each package that you leave - regardless how long you've been a customer. Also will not tell you how you're bills will be calculated thereafter (assume you'll be charged another month at least!) - I would not recommended UPC Ireland at all.

  • mikeonline Rank: Lance Corporal 25th Nov 2008

    Reviewer rating: 0 stars


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    Personally do not like the website
    I have not yet been able to reach customer care even when waiting for over 20 mins
    Broadband speed is less than half of what I though I was going to receive
    Contention ratio is too great for me.
    I do not recommend UPC Ireland, way too expensive for me as they do not deliver the service I wanted to pay for.