Chorus NTL Reviews

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 0 ratings and 4 reviews

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Average Ratings for Chorus NTL

  • Customer Service1.9 stars
  • Features2.4 stars
  • Value for Money2 stars
  • Overall rating2.1 stars

 

4 Reviews For Chorus NTL

  • deedas 22nd Jul 2009

    Reviewer rating: 3 stars


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    i too am a long term customer of ntl and find there service very good as i had only little problums with Chorus ntl,s customer service , only because they were staff not used to talkin to people from another county as i,m from cork city and they dident understand our lingo and i had trouble understanding them aswell because they were of different nationalitys and found it hard reciving and giving the information required . but other than that i have a very good experiance with then as i always have gr8 bradband coverage and the tv is gr8 too .

    over all i think its can be a bit cheeper but other than that very good as i had no problums at all with my package since i started using there services .and my package is 3mb bradband and the basic tv package and at 45 euros per month i think its good value compared to eircom which i was with for 4 yrs before moveing over .


  • donwhitley 23rd Jun 2009

    Reviewer rating: 1 stars


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    I phone chorus ntl to cancel my setanta premium package as I will not be getting any premier league matches since setanta lost them. I was told that I will have to pay a 10 euro downgrade fee. I told them that I will take the matter up with consumer affairs. When I bought the package the english premier league was on it so who downgraded who.
    I do not like having to pay a fine for something that someone fails to deliver

  • Guest 6th Feb 2009

    Reviewer rating: 4 stars


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    Switched my broadband and phone service from eircom to Chorus. Broadband is faster, cheaper and without any interruptions so far (a year hassle-free). No longer paying line rental to eircom and Chorus prices are competitive. No problems with TV service, although I don't subscribe to premium channels. It's fashionable to slag off Chorus on their previous reputation but I've had absolutely no problems whatsoever in over a year of service.

  • westport Rank: Lance Corporal 25th Nov 2008

    Reviewer rating: 0.5 stars


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    Customer Service and Sales Dept in NTL/Chorus seem poorly trained and ill-equipped to deal with customer queries. Takes 5 minutes to get through to Sales and 25 mins to Customer Service. Neither have the necessary information to deal with basic issues.
    On several occasions I asked to speak to both the Sales and customer service manager to be told each time, there was none available.
    NTL/Chorus are offering a package to their customers that they cannot actually provide, i.e. the Setanta Sports Pa ...