Optique Vision Reviews - www.optiquevision.co.uk

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★★★★☆
4.1 / 5
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Latest Reviews

★☆☆☆☆

“Poor service”

Written on: 23/07/2016 by Hahner459 (1 review written)

Ordered a spare part for Oakley glasses. paid the company standard postal fee marked as express. Part to arrive within 5 t 10 days. This is not exactly express so having to wait 20 days was even less so. Asked for a refund from company for postage only and was met with negative response. Product was good, but service poor… Read Full Review

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★★★★★

“Okley nose pads”

Written on: 25/06/2016 by Twinn2 (1 review written)

Contacted Optique (Derby branch) regarding replacement nose pads for my Okley flak sunglasses, she was extremely helpful, ordering them over the phone, arrived within the week. Left me a message, picked them up on my return from holiday. Top class… Read Full Review

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★★★★★

“Absolutely fantastic customer service!”

Written on: 22/06/2016 by Martin231 (1 review written)

I had a problem & which they sorted out amazingly quickly. The people I spoke to were helpful, friendly & polite. A1 customer service, they couldn't have been any more helpful! Thank you xx… Read Full Review

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★★★★☆

“Great prompt service”

Written on: 18/06/2016 by Whitney329 (1 review written)

From my initial contact via email to receiving my order, was a prompt and friendly experience of great customer service… Read Full Review

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★★★★☆

“Sunglasses review from Optique”

Written on: 12/06/2016 by Sutt704 (1 review written)

Great little place to buy designer sunglasses. Staff are friendly and helpful with great aftercare. You might get the same product for the same price elsewhere but you wouldn't get the same support and aftercare so would recommend to friends and family. Don't like that the glasses are kep locked away but this is the same in most places… Read Full Review

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★★★★★

“Great sunglasses thanks”

Written on: 07/05/2016 by NikhilBrennan (1 review written)

Bought my new raybans from optique Lincoln. Very happy thanks. I would definitely recommend these guys… Read Full Review

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★★★★☆

“sunglasses”

Written on: 05/05/2016 by reBond377 (1 review written)

Went into the Derby shop to buy sunglasses, this was the first time we had been in the shop. We were greeted by a very pleasant and knowledgeable sales assistant.  She helped us buy the sunglasses we required. Very good service and would shop there again… Read Full Review

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★★★★★

“Fabulous service and customer care”

Written on: 21/03/2016 by Libby1961 (1 review written)

Visited the Derby B#branch and the staff were excellent. Very helpful and with great knowledge and advice. Went in looking for a pair of sunglasses and came away VERY happy. Would highly recommend for anyone to visit Optique - Derby. … Read Full Review

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★★★★★

“Persol sunglasses repair”

Written on: 12/08/2015 by 41Pruitt (1 review written)

Customer service is brilliant. Repair work unbelievably brilliant. Fast excellent service, I highly recommend. Thank you so much Optimus. I sent mine off with one smashed lens, kink in frame and a stretched hinge. Returned to me in as new condition… Read Full Review

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★★★★★

“Brilliant service”

Written on: 23/06/2015 by buyerbeaware (1 review written)

Found this site online when searching for repairs to my Ray Bans which needed a lens replaced. Very easy to find what I needed as well as a new case to replace the one I had lost. Had a phone call back almost immediately from Lincoln branch to finalise the order and then great communication all the way through - best of all the repaired sun glasses came back special delivery well before I was expecting them - Great job done - no complaints… Read Full Review

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★★★★★

“Frank”

Written on: 16/06/2015 by LexiFitch340 (1 review written)

The service I received from Optique Vision was second to none. They were extremely helpful from when I first contacted them to when I received delivery of my sunglasses. They were friendly, accommodating and very professional. I would recommend Optique Vision unreservedly. A real pleasure to deal with… Read Full Review

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★★★★★

“Fantastic customer care from all at Optique Vision...”

Written on: 05/06/2015 by karenbettyblue (1 review written)

Went into this business on the of chance to get a old pair of Ray Ban sunglasses repaired, they were professional, polite and showed a caring side of a business. I have Parkinsons and they could not do enough for me, as there are stairs up to the optical room the gentleman who runs the shop climbed the stairs behind me so to ensure my safety. 100% customer care to Optique Vision Lincoln!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“How Much!”

Written on: 02/06/2015 by ozPoole5 (1 review written)

WARNING OPTIQUE VISION LINCOLN Dear Colleague, Please be aware of this opticians pricing policy! I recently underwent an eye test with Optique Vision at the Stonebow Lincoln. They suggested that I needed some Hoya ID Lifestyle Harmony lenses at a cost of £290.00. I chose a Gucci GG1039 Frame for these lenses at an additional cost of £260.00. When I returned home I noticed that these particular frames are priced at £194.00 on their companies website. When I challenged Optique why I was… Read Full Review

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★☆☆☆☆

“Very poor inefficient service - don't bother”

Written on: 02/05/2015 by 114Lockhart (1 review written)

Took four attempts to understand their service and they didn't do what they said they would. Wouldn't recommend as cause more stress than assistance… Read Full Review

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★★★★★

“Simply the best.”

Written on: 03/09/2014 by Braylen80 (1 review written)

I purchased some sunglasses from here and after a month they developed a mark on the lenses,i feel its unfair to name the brand.I took them back to the shop expecting a real fight,to be told I'd used them wrong and its my fault. I was so surprised when their first words were don't worry we'll sort it out for you.I got a brand new pair of frames and lenses and case,an a apology and a friendly smile. Thank you for such great customer service and taking the worry out of it all.I would definitely… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/07/2014 by LeticiaMiller133 (1 review written)

I ordered some spare ear tips for my Ray Bans. I was worried about using an unknown website/company however the service was excellent. Ordered on Monday and arrived Thursday. can't fault it!!! Saved me buying a new pair of sunglasses!… Read Full Review

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★★★★★

“Replaced & Fit Lens”

Written on: 23/06/2014 by debnewco (1 review written)

I'd struggled to source original replacement lens for my designer sunglasses then found Optique Vision via Google. Both lens needed replaced but also securely re-fit, so I was a little nervous sending off my expensive glasses via the post to someone unknown, but was very pleased when they were returned just under a week later sporting the new lens & fitted perfect, better than when I sent them! They even returned my old lens so I could compare them. Thrilled with the service & would definitely… Read Full Review

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★★★★★

“Great value with great service”

Written on: 13/06/2014 by Leestewart2014 (1 review written)

Got a really good pair of addidas sun glasses. They were really helpful matching my budget and style to some great shades. Even cleaned the glasses before packing them for me I was quiet fussy but they were very patient and nothing was too much trouble. Would recommend them to anyone want top brands with expert knowledge. Easy to find shop with a full range of prices to match even my budget. Seemed to have them in stock to so no waiting for a delivery. Would defiantly go again… Read Full Review

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★★★★★

“Great Service”

Written on: 12/06/2014 by Degsmill (1 review written)

Completely snapped an arm on a pair of very expensive Polo Ralph Lauren Specs. High street stores all said unrepairable (they all wanted a new sale). Found Optique on a Google Search. They said "no problem". Parts had to be ordered from abroad, yet my specs were back as good as new from Optique within five days, yes five days. Great service, and great communication from a guy called Jag..well done Optique !!!! Derek… Read Full Review

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★★★★★

“Simply fantastic”

Written on: 24/05/2014 by Nancypegs (1 review written)

After my girlfriend contacted Chanel to enquire about new lenses, they couldn't even be arsed to help. Then one of my customers recommended these guys, and I tell you what they excelled in every way. Not only did they replace lenses in my girlfriends discontinued glasses, there customer service was impeccable from start to finish. Thank you to ammena and Jag, great experience and would highly recommend. Best wishes Dave Nichols Grimsby Audi… Read Full Review

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