Optique Vision Reviews - www.optiquevision.co.uk

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★★★★☆
4.1 / 5
24
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Latest Reviews

★★★★★

“Persol sunglasses repair”

Written on: 12/08/2015 by 41Pruitt (1 review written)

Customer service is brilliant. Repair work unbelievably brilliant. Fast excellent service, I highly recommend. Thank you so much Optimus. I sent mine off with one smashed lens, kink in frame and a stretched hinge. Returned to me in as new condition… Read Full Review

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★★★★★

“Brilliant service”

Written on: 23/06/2015 by buyerbeaware (1 review written)

Found this site online when searching for repairs to my Ray Bans which needed a lens replaced. Very easy to find what I needed as well as a new case to replace the one I had lost. Had a phone call back almost immediately from Lincoln branch to finalise the order and then great communication all the way through - best of all the repaired sun glasses came back special delivery well before I was expecting them - Great job done - no complaints… Read Full Review

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★★★★★

“Frank”

Written on: 16/06/2015 by LexiFitch340 (1 review written)

The service I received from Optique Vision was second to none. They were extremely helpful from when I first contacted them to when I received delivery of my sunglasses. They were friendly, accommodating and very professional. I would recommend Optique Vision unreservedly. A real pleasure to deal with… Read Full Review

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★★★★★

“Fantastic customer care from all at Optique Vision...”

Written on: 05/06/2015 by karenbettyblue (1 review written)

Went into this business on the of chance to get a old pair of Ray Ban sunglasses repaired, they were professional, polite and showed a caring side of a business. I have Parkinsons and they could not do enough for me, as there are stairs up to the optical room the gentleman who runs the shop climbed the stairs behind me so to ensure my safety. 100% customer care to Optique Vision Lincoln!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“How Much!”

Written on: 02/06/2015 by ozPoole5 (1 review written)

WARNING OPTIQUE VISION LINCOLN Dear Colleague, Please be aware of this opticians pricing policy! I recently underwent an eye test with Optique Vision at the Stonebow Lincoln. They suggested that I needed some Hoya ID Lifestyle Harmony lenses at a cost of £290.00. I chose a Gucci GG1039 Frame for these lenses at an additional cost of £260.00. When I returned home I noticed that these particular frames are priced at £194.00 on their companies website. When I challenged Optique why I was… Read Full Review

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★☆☆☆☆

“Very poor inefficient service - don't bother”

Written on: 02/05/2015 by 114Lockhart (1 review written)

Took four attempts to understand their service and they didn't do what they said they would. Wouldn't recommend as cause more stress than assistance… Read Full Review

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★★★★★

“Simply the best.”

Written on: 03/09/2014 by Braylen80 (1 review written)

I purchased some sunglasses from here and after a month they developed a mark on the lenses,i feel its unfair to name the brand.I took them back to the shop expecting a real fight,to be told I'd used them wrong and its my fault. I was so surprised when their first words were don't worry we'll sort it out for you.I got a brand new pair of frames and lenses and case,an a apology and a friendly smile. Thank you for such great customer service and taking the worry out of it all.I would definitely… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/07/2014 by LeticiaMiller133 (1 review written)

I ordered some spare ear tips for my Ray Bans. I was worried about using an unknown website/company however the service was excellent. Ordered on Monday and arrived Thursday. can't fault it!!! Saved me buying a new pair of sunglasses!… Read Full Review

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★★★★★

“Replaced & Fit Lens”

Written on: 23/06/2014 by debnewco (1 review written)

I'd struggled to source original replacement lens for my designer sunglasses then found Optique Vision via Google. Both lens needed replaced but also securely re-fit, so I was a little nervous sending off my expensive glasses via the post to someone unknown, but was very pleased when they were returned just under a week later sporting the new lens & fitted perfect, better than when I sent them! They even returned my old lens so I could compare them. Thrilled with the service & would definitely… Read Full Review

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★★★★★

“Great value with great service”

Written on: 13/06/2014 by Leestewart2014 (1 review written)

Got a really good pair of addidas sun glasses. They were really helpful matching my budget and style to some great shades. Even cleaned the glasses before packing them for me I was quiet fussy but they were very patient and nothing was too much trouble. Would recommend them to anyone want top brands with expert knowledge. Easy to find shop with a full range of prices to match even my budget. Seemed to have them in stock to so no waiting for a delivery. Would defiantly go again… Read Full Review

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★★★★★

“Great Service”

Written on: 12/06/2014 by Degsmill (1 review written)

Completely snapped an arm on a pair of very expensive Polo Ralph Lauren Specs. High street stores all said unrepairable (they all wanted a new sale). Found Optique on a Google Search. They said "no problem". Parts had to be ordered from abroad, yet my specs were back as good as new from Optique within five days, yes five days. Great service, and great communication from a guy called Jag..well done Optique !!!! Derek… Read Full Review

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★★★★★

“Simply fantastic”

Written on: 24/05/2014 by Nancypegs (1 review written)

After my girlfriend contacted Chanel to enquire about new lenses, they couldn't even be arsed to help. Then one of my customers recommended these guys, and I tell you what they excelled in every way. Not only did they replace lenses in my girlfriends discontinued glasses, there customer service was impeccable from start to finish. Thank you to ammena and Jag, great experience and would highly recommend. Best wishes Dave Nichols Grimsby Audi… Read Full Review

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★☆☆☆☆

“Bvlgari lenses not as described & ignored complaint”

Written on: 10/05/2014 by Atkinsongp1955 (1 review written)

I ordered a set of replacement lenses for my Bvlgari frames early January. I received them and found they were too small. I reported this to Optique Vision, who informed me they would refer to the lens manufacturer and Bvlgari for advice. I received several emails since advising it is still being investigated. 4 months later, I have heard nothing more from Optique Vision and am out of pocket. I have been forced to make a complaint to Trading Standards. My experience of Optique Vision as an… Read Full Review

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★★★★★

“brilliant service”

Written on: 27/05/2013

very good at suggesting glasses to suit my face and different styles.very good service. many thank will be back again. Andy… Read Full Review

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★★★★★

“Lovel service”

Written on: 06/05/2013

Friendly,and very helpful… Read Full Review

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★★★★★

“Great for sunglasses”

Written on: 27/04/2013 by millymoo1234 (1 review written)

Thanks for a great service - staff very helpful, lots of choice and great advice given… Read Full Review

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★★★★★

“Opticians ”

Written on: 19/02/2013

The selection of glasses are amazing and always in fashion. Staff are friendly to help and know exactly where to direct you for your perfect choice. My glasses were ordered on Wednesday and came on the Friday, even during the busy Christmas period. A definite recommendation!… Read Full Review

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★★★★★

“Fantastic service by my opticians in nottingham”

Written on: 01/02/2013

I had been having loads of problems with my contact lenses i was getting from Boots. They could sort out the problem despite them trying 4 times. I thought Ill try another opticians and I walked into Optique vision in nottingham and explained my problems. The optician there saw me straight away and prescribed some new contact lenses. I had a free trial of them for a week and returned to see him for a checkup. The contact lens are great, Ii can see amazing and I no longer suffer with iritation… Read Full Review

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★★★★★

“Very helpful”

Written on: 14/12/2012 by londondailyphoto (2 reviews written)

Had occasion to speak to them a couple of times, and they couldn't have been more helpful. Phone answered quickly, person that answered was knowledgeable both times, despatched the item very quickly, all exactly as described, would very happily use again… Read Full Review

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★★★★☆

“Wonderful service!!!”

Written on: 08/12/2012

I have always found it really difficult to find the right pair of glasses; my previous opticians didn't have a great choice so I always felt like I was forced to opt for a reasonable frame rather than something that really suited me. The selection of glasses available at Optique showed me that you can find a frame that looks as natural on as off! Thank you Optique, great range & really helpful service!… Read Full Review

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