Santander Reviews
Summary
Grupo Santander are the second largest bank in Europe. Amongst others, they are owners of Abbey, Alliance and Leicester, Bradford and Bingley and are major F1 sponsors.
In 2010 Santander will be renaming the British banks and building societies it owns as Santander.
Media Gallery for Santander
Latest Reviews
★☆☆☆☆
“Switching to Santander? DON'T”
Written on: 17/05/2013
We started switching our account to Santander. My partner received a credit redirection letter with his details on it. I didn't so phoned to request one. They sent me a letter saying the form was enclosed. It wasn't. I phoned and complained. Same thing happened again. I visited the branch to complain. Same thing happened again. The third time they credited me £15 for my trouble and the same thing happened. They sent me a debit card - sometimes it works, sometimes it doesn't. As my pay is... (read more)
★☆☆☆☆
“Tax Deduction Certificate”
Written on: 16/05/2013 by MaleReviewer56 (1 review written)
My 87 year old mother has 2 savings bonds with Santander. Previously with Abbey, annual tax deduction certificates were sent yearly, now they have to be requested. However the call centre informed her that as the bonds had matured/closed she would have to go into the branch - the reason being "because of security".(She has cancer and parkinsons so this would be difficult). I asked to speak to the Manager, as this was totally unacceptable but was told "he'll only say the same" but after... (read more)
★☆☆☆☆
“ISA TRANSFER”
Written on: 14/05/2013
Decided to transfer my HBOS ISA to Santanders instant access ISA complete with Cashline card for a better interest rate, I used the local branch and the initial meeting and form filling went great. This was on 05/04/2013, after 15 working days (which is the max recommended transfer time by HMRC) no money was in my new account and I phoned the branch and was told that it was all down to head office. The head office has an 0845 no. and as my initial contact was with the local branch I felt... (read more)
★☆☆☆☆
“Santander is causing untold distress!!!”
Written on: 25/04/2013 by InigoMontoya
I don't know where to start with my complaint about the appalling service that my family and I are currently receiving from this organisation. It began with us trying the 'straightforward' or should I say seemingly straightforward procedure of moving house, downsizing and purchasing another. Nothing is ever that easy in these issues but one would have thought that having been a customer of initially Abbey then santander for over 20 years this wouldn't have presented a problem.We have... (read more)
★☆☆☆☆
“Business Banking ”
Written on: 17/04/2013
I'd be really interested to hear others experience of Santander as a business bank. My brother has recently opened an account with them for his non UK based business (having decided sensibly to move his accounts from Cyprus!) and the whole experience has been a disaster. He flew back to undertake the process and was told it was all sorted and straight forward. 5 weeks later he is still waiting to be able to make a transaction. Calls are not returned even when a commitment has been made to do... (read more)
★☆☆☆☆
“Spanish Bank Account.”
Written on: 17/04/2013 by St-George (2 reviews written)
I have had a personal bank account with Banco Santander since 2002 and have received various standards of service. I moved to my present location in 2006 and the local branch was excellent, however, firstly the bank manager changed to one who had obviously been demoted from a larger branch. He didn't have a clue about what he was doing but that didn't matter because the lady that looked after our account was exceptional, and you would see her instructing the manager as to what to do, so... (read more)
Caroline.cooper1's Response to St-George's Review
Written on: 17/04/2013
This is exactly our experience. My brother has opened a business account for his non UK business. He flew back to meet with them brought all his documentaion and was told by a very cocky young man who really wanted to talk about his neraly career as a footballer that everything was sorted and straight forward. 5 weeks later the account is still not operable, calls are never returned, information and assurances given turn out to be wrong. It has been a dire experience.
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★☆☆☆☆
“Santander merseyside call centre - need I say more?”
Written on: 12/04/2013 by PRaine (1 review written)
ISA transfer didn't happen, so I called to ask why the staff on the phone, didn't have records of previous calls, didn't know basic obligations on ISA transfers, didn't have access to my data and worst of all starting to advise me of mistakes I must have made in applying - even when my letters from Santander contradicted what they were saying. Rule 1 - Get your facts correct Rule 2 - Don't berate the customer Rule 3 - Don't berate the customer when you don't know your obligations regarding... (read more)
★☆☆☆☆
“Nightmare”
Written on: 11/04/2013
I was seduced by their £100 bribe to switch my current account. Took months to set up correctly, with numerous hiccups along the way. Now I've been caught a second time, after being told their systems had improved and they "would do everything for me" to change to a 123 account. A couple of months in and I am being charged the £2 a month fee, but they have not been able to get my remaining direct debits from my old bank, so I am not getting the benefits. Would change banks immediately if I... (read more)
Billybunter999's Comment
Written on: 03/05/2013
thanks for giving your view,i have been toying over the last 3 weeks whether to transfer from smile bank to santander,after reading several reviews the answer is no,
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★☆☆☆☆
“obstructive and unhelpful”
Written on: 02/04/2013 by cmgg
I tried to undertake a variety of transactions over the telephone in one day from a Santander account, including making a payment onto a credit card and my co-op mortgage, but after the first transaction I was told I couldn't make anymore transactions. Even though I passed all the security checks I was treated as suspicious and told I could not do anything else without going into a branch in a different town from where I live. In order to force me to make this trip into the branch to show... (read more)
★☆☆☆☆
“Hopeless!”
Written on: 01/04/2013 by WallsRobert (8 reviews written)
Our mortgage with Abbey National was taken over by Santander. Recently I emailed to ask how much we needed to pay off the mortgage. They replied that they could not give this information by email. I then wrote and their reply was very obviously wrong, so I wrote again querying this. After two weeks they sent another copy of their previous letter, identical except that the amount owed differed by £1.47. I have now sent the amount I reckon we owe, which I know is accurate within ten pounds or... (read more)
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Showing 1 - 10 of 327 Reviews
★☆☆☆☆
“Santander is the worst bank I have ever knowen”
Written on: 31/03/2013
Santander are the worst bank I have ever knowen they continuously charge people X amount of money for he-haw if you do not have money in your account when a direct debt is due then the bank will not pay the diret debits for you as promised twice by two different staff members this however is not the case! Santander charge £25 for those with no money in thier account even when you dont have a direct debit set up and will also charge you the amount that is due as well as £5 per day that you... (read more)
★☆☆☆☆
“DONT EVEN STOP IN FRONT OF THE BANK.....WALK AWAY ”
Written on: 27/03/2013
Can you believe that in one branch, east grinstead, only one person can help? , the other once are completely useless stay away from them ! (read more)
★☆☆☆☆
“Don't send statements on new accounts...”
Written on: 25/03/2013 by chapmanpg (2 reviews written)
Opened a Santander Debenhams account in December. No statements received but in Mid Feb got four letters and three phone calls to say I had defaulted. Cost me £12 non payment charge but well worth the lesson never ever to deal with Santander or Debenhams store cards again. Hope just a few other people will benefit from my reporting my experience. (read more)
★☆☆☆☆
“Bank somewhere else for peace of mind and service”
Written on: 24/03/2013
I have been with Santander for years and had a problem where a cheque was returned as not enough funds in the account. The people who had the cheque contacted me to see what to do, but then Sandander proceeded to take the money out of my account 3 times when the funds were in the account for them to do so. Yet they did'nt have the cheque? I complained to the branch manager who was useless, I complained to the head office who charged me for a copy of the cheque and did nothing. In the end... (read more)
★☆☆☆☆
“Santander is absolutely Pony!”
Written on: 22/03/2013 by Chris_Chris123 (1 review written)
The Collins Concise Dictionary should include Santander in the description for "useless"! I used to love banking with Alliance & Leicester. The whole banking process right down the very tee was smooth, easy and quick. Perfect for someone like me who is always in a rush to get the nitty gritty out of the way. The customer services were always available and couldn't have possibly bent over backwards any further to help... Then came the banks first mistake. Allowing Santander to buy them out... (read more)
★☆☆☆☆
“12 Weeks and Still Waiting”
Written on: 08/03/2013
My husbands card was stopped on 19th Dec due to it being cloned. They said they would send a new card out and he should receive within 5-7 days. After phoning all they kept saying is that they would issue & new one and he should received it within 5-7 days. He finally received the card 3 weeks ago but no pin number has arrived. Contacted them again after 7 days as they say the pin is sent separately and still havent received it. This is the second time this has happened in 12 months. ... (read more)
★☆☆☆☆
“Mortgage Unhelpfulness”
Written on: 04/03/2013
When i was made redundant from my employer of 12 years i contacted Santander to ask if i could revert my mortgage to interest only as i was struggling on a monthly basis. They put me through to a department who said they would need to do a quick money questionnaire which we did over the phone so all going well so far, conclusion to the answers given were i had £500 a month more going out of my account than i had coming in. They then said they are unable to helpme as i have too much going... (read more)
★☆☆☆☆
“Incompetent staff”
Written on: 26/02/2013 by Nedflanderspharm (1 review written)
Good luck passing security questions as you fail by answering your own name and date of birth, they can't tell you what you failed on. Then you need to go to their bank and tell them your name and date of birth to verify. If you wish to complain about the person on the phone , you have to complain to them about it, no one else can take the complaint unless you write in. Nothing about this bank is good it's absolutely a shamble, they have the most incompetent staff working for them who... (read more)
★☆☆☆☆
“Absolutely awful bank”
Written on: 24/02/2013
Santander did not allow me to port a mortgage. They provided no evidence as to why this was the case and would not provide any reason. They then charged me over £11,000 in early repayment charges for THEIR decision not to allow me to move the mortgage. How much money has this company removed from customers that they disallow from moving their mortgage? This is a quite terrible bank. Whatever you do, do not become their customer. The only failing of this web site is that they have to receive... (read more)
★☆☆☆☆
“Don't bother with these idiots”
Written on: 19/02/2013
Opened a new 123 Current account online-filled the application form in, in joint names, me and the wife. Got stuff through just in my name, rang them up, account opened in my name. Great, really useful. I said ok add my wife on then, can't do that, we have to go into a branch with various forms of ID. (didnt require ID when applying online...). That's not practical for us so said forget it, just cancel the account - can't cancel the account as they've already started switching all my... (read more)
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Showing 11 - 20 of 327 Reviews
★☆☆☆☆
“CAR LOAN”
Written on: 16/02/2013
Extra payments not explained - loan fee added - final payment - balloon element, what ever that is, actual apr in real terms is double. (read more)
★☆☆☆☆
“AVOID! Don't transfer here”
Written on: 08/02/2013
AVOID AVOID AVOID. As a current Santander customer I tried to transfer to another of their products after constant adverts every time I used my online banking. It was meant to be straight forward. It was the exact opposite and no support is offered so after over 2 months I'm now stuck with 2 accounts, and all of the associated issues with debits, duplicating payments and trying to transfer everything myself. If this is how one of their own customers is treated, woe betide those who have... (read more)
★☆☆☆☆
“DO NOT GET A LOAN WITH THIS LENDER!!!”
Written on: 30/01/2013 by diamondlibra2000
They do not refinance and they call you within 5 days after your due date and harass you at home or at work. The payment is not late until 30 days but they call you and every number you have listed on your application for payment. They will call a relative that you used as a reference and let them know you are late on your payment but you are not unless its 30 days pass due date. You can never get a person that speaks good english, hard to understand them. They only have high interest... (read more)
★☆☆☆☆
“6 wks of hassle = Change of bank”
Written on: 30/01/2013 by PFMARCONI (3 reviews written)
I came to Santander as an A&L customer and this is the first time I've ever needed to deal with Customer Service. It's been quite an experience ! 12th Dec Things started to go badly when I sent a BACS for £12000. Several days later I received a letter telling me the transaction had been stopped due to possible fraud and to contact the Fraud Dept. Fine, I've no problem with that. Having convinced them that it was legit, I was led to believe that everything was fine again and that the... (read more)
★☆☆☆☆
“Bad customer service in startford”
Written on: 26/01/2013
If customers are not allowed to eat In the bank then Signs need to be placed on branch DOORS. Staff members should not act rude towards customers find out the reason first.ie eating Staff need more training on the different Act's Disabilty ,equalilty Act. Staff need to be aware that some customers have a medical and would Need to eat need be. Staff should treat all customers with respect. (read more)
★☆☆☆☆
“Trusted "Santader" and "La Caixa",lost everything.”
Written on: 22/01/2013 by USAINFO (1 review written)
My Name is Aram Tonakanyan: In December 2008 I lost my wife Kaloshina Irina. Two weeks before her death we transferred our money to Irina's accounts in Spanish banks "Santander" and "La Caixa". To her account in "Santander" we transferred about 200 000 euros, and to "La Caixa" about 400 000 dollars. After becoming inheritor I hired a lawyer to formalize the assets under my name and I found out that banks had given all the money to an unknown lawyer with a forged power of attorney. Based... (read more)
Gregspania's Response to USAINFO's Review
Written on: 03/03/2013
Very dangerous bank!
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★☆☆☆☆
“ENTIRE ISA LOST ERRORS WHEN BALANCES TRANSFERRED ONLINE ”
Written on: 19/01/2013 by Chez1980 (2 reviews written)
After transfering my ISA from Natwest Via Santanders advice my balance was lost in the ether. It took about three months to get my money back in my account. That was after numerous phone calls where I got told that I had never had any such amount of money. Along with visits to the bank. Recently transferred an e saver account online and it came up with an error money appeared to have transferred. After confirming it was in the right account in the bank it appears it wasn't three or four... (read more)
★☆☆☆☆
“Very difficult to use or access their services remotely”
Written on: 12/01/2013
Be very careful about using this bank if you are not near to a branch where you can manage your account in person - if you do try to use their services via the internet and phone you will find it a very difficult. They provide you with a ridiculous number of access codes. You will get a registration number, customer number, customer ID, personal ID number, passcode and telephone banking ID number. Obviously it's impossible to remember all of these long sequences of random digits so it's a... (read more)
★☆☆☆☆
“Such ignorant and thick staff”
Written on: 11/01/2013 by Dickie79
In July 2011 I was living abroad when I had a road traffic accident which left me in a coma. I was a customer of Santander at the time. I had a Current account and a Santander Zero credit card, which at the time I owed money but being in my situation couldn't do anything about it. Soon after the accident my father received a phone call from one of the staff. He explained the situation and told them I was in a coma to which he was asked "how long will he be in a coma?" that's right, "how... (read more)
★☆☆☆☆
“Worryingly Incompetent”
Written on: 08/01/2013 by lucySky (1 review written)
My husband and I had been banking with Alliance & Leicester for a number of years until we were moved over to Santander. Things had been fine with them up until the point we moved abroad in August last year. This is where it all went wrong. On number of occasions in the couple of months before moving we visited our local branch and phoned customer services to let them know our change of situation and to discuss our accounts . We have a lot of money in e-savers and ISAs with his bank and... (read more)
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Showing 21 - 30 of 327 Reviews
★☆☆☆☆
“Wont stop silent calling”
Written on: 03/01/2013 by madcat (29 reviews written)
I have no idea why but I'm getting loads of silent calls from these idiots from 8am until 9pm! I have a son that needs alot of care most of the day, and when i answer the phone thinking its something important and i just get silence its really annoying. I'm not even with Santander and I'm on TPS, so hopefully TPS will stop them eventually. Wont go with Santander ever due to this annoyance (read more)
★★★★★
“Ignore the negativity and check-out the Santander 123...”
Written on: 02/01/2013 by BridgeTooFar (1 review written)
Notwithstanding the very negative reviews I decided to give this bank a trial. About 10 years ago I moved my account from NatWest to Cahoot. Up until about 4 years ago Cahoot (now owned by Santander) provided a quite attractive rate of interest on their current account and as far as I was concerned they were quite efficient. However, I was aware of the fact that other people had not had the same positive experience and in a sense this was an encouragement to view Santander with an open... (read more)
★☆☆☆☆
“Cowboy bank”
Written on: 05/12/2012
This bank is by far the worst i have ever come across. I requested a £5,000 loan which was turned down. I have excellent credit history and earn £45,000 per year. I myself am a banker. My friend who was made redundant and is on the dole applied for £10,000 with santander and was approved on the spot! His benefits are also assigned to his santander account but they don't care. Very irresponsible. He has now defaulted on his loan and repaying only £1.00 per month. I have shifted my... (read more)
Billcoop's Comment
Written on: 11/12/2012
Last year, and again now, my Santander Debit card packed up because of unusual activity. On both occasions I informed then that I was going, and again when I arrived.
This is either very poor software (I am software engineer) or a con because it works fine for small things, but pack up when using an ATM. Not enough charges for them to be bothered?
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★☆☆☆☆
“The worst bank I've ever come accross”
Written on: 21/11/2012 by santandersuck
This bank has consistently tried to sting me for ridiculous, exorbitant fees. I was so frustrated with them that I moved all my money and direct debits to another bank. "Haha!" they cried, "it looks like you're under funding you're account, £5 please." Then a few days later "Haha! You've gone overdrawn, £50 pounds please". Wash rinse repeat, then send the customer a nice letter demanding £175. Who says you can't make money from nothing? Seriously avoid this lot like the plague. (read more)
★☆☆☆☆
“Loan Refused ”
Written on: 21/11/2012 by angryman0987
Im with this bank over three years. First it was alliance & Leicester and Now is santander. I'm working full time and my annual income is just under 30.000. I aplied for loan on Saturday evening. I meant to borrow 2.000 GBP for two years. My application was refused within 2 minis. All I got was email that they used three different credit score companies or something. I just simply cant understand it. I never had any problems with any payments and they still treating people like thief. I wish... (read more)
★☆☆☆☆
“Terrible People”
Written on: 16/11/2012 by HendersonUser (1 review written)
They took advantage of some law that says they can take the car back when a person files bankruptcy EVEN if they are still making payments, which we were. Now to get the car back we have to shell out $1000 to them (I guess cause they feel like it) and $1000 to the tow company. DO NOT use them, they are out to screw everyone for everything they have. (read more)
★★☆☆☆
“Avoid”
Written on: 15/11/2012 by mark.robinson011984 (2 reviews written)
I got an account with them about 2 years ago. They said they would transfer all the direct debits etc automatically. They did not do it. I had to miss some of them and then finally I spoke to all the companies individually to get the direct debits set up. Did not really have to use any service after that. So I assumed that it was a one time problem. This year when my wife and I went to get an account opened for my wife they offered her a basic account with a Visa Electron. This is absolutely... (read more)
★☆☆☆☆
“The Bank of Mickey Mouse”
Written on: 14/11/2012 by Ouuuch (1 review written)
On Friday 2 November 2012, I was promised by Santander in Croydon that the balance of my account XXXXXXXX, being a former Alliance and Leicester account, would be sent to me by cheque the following day. However, to date, no cheque has arrived and my attempts to chase this up with Santander by telephone have proved unenlightening. I am very concerned indeed about the level of service provided, which has been most unreliable and has caused me to spend a great deal of time on the telephone,... (read more)
★☆☆☆☆
“disgusted”
Written on: 07/11/2012
Since this bank was taken over from Alliance and Leicester it has just gone down the pan. The staff don't seem to get transactions correct and you are left for a long time on the phone transferred from one person to another and in the end they just cut you off. Online banking is far from good you don't get the password when you require it for transferring money. What a waste of space this bank is I RECOMMEND FIRST DIRECT they know what they are talking about and everything is done... (read more)
★☆☆☆☆
“Would recommend to people I don't like!!!”
Written on: 06/11/2012
Where to start ... well basically the worst customer experience I have ever had from a bank and I have several accounts with different providers, the online banking system repeatedly has errors and doesn't work, meaning you cannot access of transfer money or pay bills, the customer service is a joke, calls cut off on hold, wrong information supplied, rude staff and have yet to ring up with a query that gets resolved. I have several accounts / products with Santander and will be transferring... (read more)
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Showing 31 - 40 of 327 Reviews
★☆☆☆☆
“MISREPRESENTED ACCOUNT”
Written on: 06/11/2012
As a student I opened up a student account with Santander and was told it comes with a overdraft of 1k which increases to 1.5k the following year automatically. The problem is that they misrepresent this and it is also 100% not automatic! Went into the branch after starting my second year at uni and having my student finance in the account, I was told it can take up to 24hours for the overdraft increase to go through, waited with no result so went in the branch again and received a... (read more)
★☆☆☆☆
“Computer says NO...and I agree. AVOID.”
Written on: 02/11/2012 by thchilloutroom (1 review written)
Santander Credit Card Had no real issues other than poor telephone customer service and lengthy waits in branch - the usual. Until I moved house, that is, when Santander decided to change my address to something completely random. I called to find out where my statements were, but failed security as I could not give the correct address, locking me out of the phone service altogether. ----That's right folks, one fail and you're out!----- I went to a branch with photo id to unlock my... (read more)
★☆☆☆☆
“Credit Card Interest”
Written on: 31/10/2012
I called Santander to ask about a situation if I would be charged interest and was told no. a few months down the line i was charged and so phoned to ask why. they couldnt work it out and would refer it to be investigated. after a week i called for an update and no investigation had been requested. they credited me quickly and apologised and then said they would investigate as i shouldnt be charged interest. this happened again and they credited me another small amount. after another week i... (read more)
★☆☆☆☆
“sh** sh** sh** Please dont ruin your life”
Written on: 24/10/2012
ruined my credit file due to their constant silly mistakes and errors, please please please do not bank with them, its safer to get a loan of a con man, you will still get a better service (read more)
★☆☆☆☆
“Worst Business Bank that exists”
Written on: 23/10/2012
I am a business customer with Santander. I have been with the bank now since September 2010 and have finally had enough. It has been an unbelievable amount of hassle. I currently bank with 4 other banks due to different currencies and businesses and I have to say that it is by far the worst bank I have ever dealt with. Simple things like issuing transfers and payments is terribly slow. Customer service can be a real pain. I cannot begin to explain how many times I have been told this... (read more)
★☆☆☆☆
“Only giving one star because i cant give none!”
Written on: 22/10/2012
I am in the process of switching my account from the Co-Op to Santander (123 account) as I am fed up of waiting 3 days for the Co-op to update my account with my purchases (but that’s another story!) Santander are totally useless. I still do not have my online banking information, my partner has his and the online system is a nightmare. I cannot knock the customer service so far, everyone I have spoken with has been polite and knowledgeable - however I have not yet been able to properly... (read more)
★☆☆☆☆
“Rubbish and Incompetent. Stay Away from this bank!”
Written on: 20/10/2012 by popo12345
Incompetent. Rubbish. Can get better elsewhere. Opened a Fixed Rate ISA with them, transferred in my money from previous yrs allowance, they managed to dump it in an esaver account that does not pay interest and also cost me my previous years ISA wrapper without my permission. Phoned them three times to rectify this. Bombarded with automated paper letters saying they still haven't received my funds or they cannot complete the transfer as they have 'lost' my form. What kind of bank would... (read more)
★☆☆☆☆
“NEVER OPEN A BUSINESS ACCOUNT WITH THIS BANK, EVER.”
Written on: 12/10/2012
YOU WILL LOSE BUSINESS IF YOU BANK WITH THESE PEOPLE. THEY SECURITY CHECK EVERY PAYMENT MEANING IMPORTANT BUSINESS TRANSACTIONS FAIL, THEY DO NOT UPDATE THEIR SYSTEMS WITH ADDRESSES OR NUMBERS, THEY NEVER ADMIT THEIR FAULTS AND THEY CONSTANTLY REPEAT MESSAGES OFF THEIR SCREENS LIKE WEIRD ROBOTS AND NEVER CALL YOU BACK. MY BROTHER GOT STUCK IN GERMANY OVER A FAILED BUSINESS TRANSACTION, WE HAVE LOST DAYS OF BUSINESS DUE THEIR SHEER INCOMPETENCE. THEY COULDN'T CARE LESS ABOUT BUSINESS THEY ARE... (read more)
★★★☆☆
“Recently pretty good!”
Written on: 05/10/2012
Myself and my wife have a number of accounts with Santander. In the past we did experience a large amount of problems but over the last two years I have found them pretty efficient. I think perhaps it took them a while to get to grips with things following their take over of the likes of Abbey and Bradford and Bingley. It was during the period just after the take overs that we suffered most. Their 123 account is impressive with cashback for utility and mobile phone bills. Setting up ISA's... (read more)
★☆☆☆☆
“Worst bank there has ever been”
Written on: 03/10/2012
Santander has to be the worst bank i have banked with, I no longer bank with them and would encourage anyone to bank elsewhere. THEY CHARGED ME £150.00 IN CHARGES SAYING I MISSED MY DIRECT DEBITS EVEN THOUGH MY DIRECT DEBITS SHOULD HAVE BEEN CANCELLED BY THE NUMPTY ON THE PHONE I SPOKE TO IN LIVERPOOL, IT WAS THERE MISTAKE NOT MINE! I FINALLY GOT ALL MY CHARGES BACK AFTER GOING TO THE FINANCIAL OMBUDSMAN. I WILL NEVER BANK WITH THESE MUPPETS AGAIN, THEY CANNOT BE TRUSTED ANDARE THE MOST... (read more)
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Showing 41 - 50 of 327 Reviews
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Georockhounduk's Comment
Written on: 24/04/2013
No, it's not a one off. I opened a business account with them in late 2010. Within 4 months things were so bad I was forced to transfer my accounts to another bank. The main problem I had was that everytime I tried to make a debit card transaction, they would freeze my account! The only answer I ever got from their security dept was my transactions look suspicious. I mean, really, can you tell me what is suspicious about using your debit card twice in one day at Sainsburys!!! I wouldn't touch them with a barge pole.