Bloomex Reviews - www.bloomex.ca

★★☆☆☆
2.1 / 5
30% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Bloomex www.bloomex.ca - Ask a question now

Media Gallery for Bloomex www.bloomex.ca

Bloomex www.bloomex.ca
Bloomex www.bloomex.ca
Bloomex www.bloomex.ca
Bloomex www.bloomex.ca

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great service,good flowers.I will recommend this...”

Written on: 14/08/2014 by EricaRoche404 (1 review written)

Great service,good flowers.I will recommend this company to my family… Read Full Review

Report this review
★★★★☆

“Would use again, everything went perfect in my opinion”

Written on: 09/08/2014 by Dowd41 (1 review written)

Order for a rose bouquet to be delivered to my hotel in Quebec where my girlfriend and I spent our 2 year anniversary, made arrangements with my hotel manager for him to receive it and called Bloomex to make the special request to allow them to give the roses to a hotel staff. At first I read reviews and realized all these terrible complaints, I couldn't have these flowers miss it's delivery date as we were only gonna spend 1 day in Quebec. I tried calling bloomex to put in the request to allow… Read Full Review

Report this review
★☆☆☆☆

“Never delivered the flowers and customer service won't...”

Written on: 06/08/2014 by Landeny171 (1 review written)

First time user of Bloomex and definitely the last. I've ordered the "super love combo" for my wife's birthday and scheduled a delivery on Saturday between 12PM and 5PM. I had contacted customer service right after my order went through for a few questions regarding delivery and I already had a bad feeling. The service was rushed and you could tell they didn't want to help. Anyway, as long as I receive my flowers, that's all that mattered. On that Saturday, I came up with an excuse to not… Read Full Review

Report this review
★☆☆☆☆

“Appalling. do not use these people”

Written on: 27/06/2014 by Dillon398 (1 review written)

Flowers I ordered for a special occasion were never delivered despite order tracking indicating that it was being delivered. Repeated contact has to date not disgorged a discount. Very disappointing… Read Full Review

Report this review
★☆☆☆☆

“Do not use them - they charge your credit card, do not...”

Written on: 21/06/2014 by mjaycock (1 review written)

Do not use them - they charge your credit card, do not deliver, will not respond to complaints. Absolutely WORST experience I have ever had with an online purchase. I am more than happy to go back to a local florist and support their business then ever use this company again… Read Full Review

Report this review
★☆☆☆☆

“My daughters ordered a lovely Mother's Day...”

Written on: 01/06/2014

My daughters ordered a lovely Mother's Day arrangement, prior to md, which did not arrive until the next Thursday , and they did not ring the doorbell or knock, dropped the box at the front door, which is rarely used. Luckily my husband saw it! I had stayed home waiting for these flowers for 4 days. Then when I opened the box, it was exactly what you get in the grocery stores for anywhere from 10 to 20 $, depending on the store. No vase, no arrangement, and for the " upgrade' cause it was… Read Full Review

Report this review
★☆☆☆☆

“At what point is it just plain fraud”

Written on: 31/05/2014 by Rocco422 (1 review written)

Bloomex took money for two huge orders and did not deliver and I can't reach anyone to discuss it. Previously I had paid for a very expensive order that was full of roses, when I saw the actual arrangement, not a single rose, just filler junk. I was supposed to get a 50 dollar credit, it never came. I decided to try them again (stupid me)… Read Full Review

Report this review
★☆☆☆☆

“Horrible Experience”

Written on: 29/05/2014

Please do not buy from this website! I purchased flowers for Mother's Day, and paid extra for morning delivery. My flowers only came at 5:45pm, after the festivities were long over and the family had gone home. The worse part? They were completely withered. The flowers come in a box, so you have no way of knowing if they are withered until the delivery man is long gone. I called customer service, and I felt like I was the victim of some prank. The representative sounded very young and… Read Full Review

Report this review
★☆☆☆☆

“Past employee”

Written on: 28/05/2014 by LennonKing (1 review written)

Bloomex is all about money. It isn't about the flowers or the customer service. On the other hand, all you have to do is compare the bouquet you are sending to a teleflora site or the site of a local non online florist and you will see that their price is probably 30% higher. Why? because they are about repeat customers, not how much and how fast and how cheap the can send flowers. If you want to drink champagne on a beer budget then you will get what you pay for. The website will tell… Read Full Review

Report this review
★☆☆☆☆

“Wrong Flowers, Late”

Written on: 24/05/2014 by 195Fernandez (1 review written)

I was sent Lilies instead of Cala Lilies and they were a day Late. Nothing but excuses and fine print in reponse to complaint… Read Full Review

Report this review
★☆☆☆☆

“Do not order from Bloomex”

Written on: 22/05/2014 by Ball360 (1 review written)

A friend sent flowers for my mother's funeral, they arrived frozen and therefore were not put on display. Bloomex then sent a second arrangement to our home a week later, we were not home at the time so it was left on our side porch. The day of delivery was late January 2014 and it was -40 degrees outside and there was also a snowstorm that day. When we arrived home the box was half covered in snow and again frozen. I phone the next day to complain and try to get a refund for my friend, and was… Read Full Review

Report this review
★☆☆☆☆

“Totally Embarassed by Bloomex”

Written on: 22/05/2014 by RegularBloomexcustomer (1 review written)

Bloomex, something is terribly wrong. Why do you promise delivery that does not occur, or ship a bouquet different than what was ordered? The most embarassing part is that the bouquet eventually arrives weeks after Mother's Day, is rotten, and was thrown out upon receipt. A refund on my account does not repair the damage. I have no confidence in your business practice and will not risk dealing with you again. You disappointed me but most awfully you disappointed 2 elderly grandmothers who… Read Full Review

Report this review
★★★★☆

“Satisfied”

Written on: 22/05/2014 by LexieMcBride483 (1 review written)

I have now ordered flowers 3 times now very happy ,just sadden that now you don't get a small card anymore just message on order slip. My partner was very happy flowers very fresh… Read Full Review

Report this review
★☆☆☆☆

“Flowers said to be multi colours- white carnations”

Written on: 21/05/2014 by frenette (1 review written)

I ordered flowers for Mother's Day from this rip-off online florist. I ordered a multi-coloured arrangement that had many different colours and included some roses and other flowers. It was quite pretty. What arrived was not - a bunch of white carnations. Buried in the description was wording about substitutions, and you cannot return the flowers if you don't get what you order. Stay away. For $70, I would rather order locally. At least I won't be ripped off. Plus - they arrived a day… Read Full Review

Report this review
★☆☆☆☆

“Flowers only lasted two days”

Written on: 20/05/2014 by kaetie (1 review written)

I received 10 tulips that were still in the bud stage but shortly after putting them in a vase of water and crystals that came with it, they opened up and in hours became wilted and lasted only two days! The teddy bear my daughter ordered looked like it was made by a 6 year old - terrible for the $15.00 she paid! I must say the truffles were very good… Read Full Review

Report this review
★☆☆☆☆

“Worst Ever!!! They Don't Even Deserve a One!!!!”

Written on: 19/05/2014 by quality100 (1 review written)

Our Mother's Day delivery still has not shown up!! Today is 19 May 2014. Bloomex refuses to refund my money & keep promising to - "according to them" 're-deliver' the arrangement. THEY ARE HORRIBLE! TERRIBLE! DON'T USE THEM!!!!… Read Full Review

Mbykevich's Response to quality100's Review

Written on: 20/05/2014

My daughter ordered flowers for me for mothers day. When I received them I took a pic and sent it to her to say thank you and she was completely embarrassed because it was nothing like the flowers she ordered. She showed me a pic and it was a massive difference. The ones she ordered had a dozen roses with some other flowers but what showed up had 2 roses and other cheap stuff. They are not responding to emails or phones. DO NOT USE THEM!

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Early for Mother's Day!!”

Written on: 19/05/2014 by CandaceKriz (1 review written)

And apparently I should grateful that they even showed up at all, according to a sales rep from bloomex!! I had called several times and got a voicemail to which no one returned. So I called again and again until I got someone on the phone. She was so unbelievably rude to me. I told her I paid more for them to be delivered on the Sunday and she told me it was the same price on Friday Saturday Sunday and Monday. Which I told her it was not. She said in a snotty tone that she guess she didn't… Read Full Review

Report this review
★☆☆☆☆

“Late 3 days for Mother's day”

Written on: 18/05/2014 by Catnic (1 review written)

I ordered flowers for my mom and paid extra for Sunday delivery. She did not receive the flowers until Wednesday of the following week. When I asked for a refund for my delivery charge they refused. Could not reach them by phone at all. All email responses are short and curt. Would not recommend them and will not use the credit they did offer instead of a refund. Worst flower delivery company ever!!!… Read Full Review

Report this review
★☆☆☆☆

“Horrible hotrible service ”

Written on: 18/05/2014 by Reyv288 (1 review written)

So I ordered flowers from this company and not only did I pay extra to get it delivered in the morning time, it did not get delivered at all!! I called multiple times and they said they were gonna call me back and didn't at all, sent them tons of emails asking for a refund and they said they're gonna review it and have someone email me back. Well it's been 2 weeks now and still nothing. DO NOT TRUST THIS COMPANY!! They are nothing but rubbish!!… Read Full Review

Report this review
★☆☆☆☆

“Refuse to refund!”

Written on: 18/05/2014 by Emilee12 (1 review written)

I ordered sympathy flowers on May 6th, for delivery on May 7th. A family member died and I wanted his family to know that we were thinking of them. May 7 & 8th, I checked the tracking no and see it says "held due to observed damage." I start calling, Live Chatting and emailing with bloomex. I can't get through on the phone, they don't reply to my emails, and I get different answers each time I talk to an operator. I continue to try to get an answer on the flowers. The following Wednesday… Read Full Review

Report this review
overview