Leather Sofa World Reviews - www.leathersofaworld.com

★★★☆☆
3.5 / 5
63% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“poor quality settee only 12 months old and splitting...”

Written on: 19/09/2014 by O'Reilly399 (1 review written)

Would never buy another from this company ever again. The 3 settee had to be changed because the spring had came through. Now it is splitting all over the settee. Wouldn't recommend either. Absolute rubbish… Read Full Review

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★☆☆☆☆

“Sofa in very poor condition already!!! ”

Written on: 10/09/2014 by sofaless (1 review written)

Bought an expensive 3+2 electric recliners from these just over a year ago after they gave me no end of problems. Waited nearly 6 months. Been over a year now and the cushions have started to sagg and the colour is fading in patches. Please stay away from them!!!. Not even sure how genuine the 'good' reviews are if I'm honest. Absolutely no point me calling them as their customer service skills are so poor. In fact some are really rude… Read Full Review

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★☆☆☆☆

“be warned be warned be warned”

Written on: 10/09/2014 by LexiNewman (1 review written)

don't use this company. Our sofa had cracks, tears, colour rubbing off and had no ID labels so you couldn't trace where it came from. One of the reclining mechanisms packed up all this after only a couple of years. They would'nt do anything about it. We sent photos, contacted Trading Standards,Consumer Advice and Ombudsman none of these got any responce. Our last try is with BBC Watchdog who we are waiting to hear back from. The web site is very misleading… Read Full Review

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★☆☆☆☆

“discustin! !!!”

Written on: 08/09/2014 by chelsie11 (1 review written)

Absolutely discustin company!!! Brought a brand new sofa deliverd today. Delivery guy have ripped marked and scratched it to pieces. Completed damaged and marked walls in a brand new apartment building ( which builders and site agent witnessed) Didn't even get the sofa into my ground floor apartment he just left it in the hallway and said he be bk but just drove of. Rung the company to complain as I'm pregnant an now 500 pound down and still no sofa but was told not there problem. Well myself… Read Full Review

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★☆☆☆☆

“BUYERS BEWARE”

Written on: 19/08/2014 by KSAF (1 review written)

BEWARE BEWARE BEWARE- We purchased our 2 sofas with 5years warranty June 2013, following September, the 'leather' started sagging, dents appeared, 6 months down the road, dents changed to rips, Leather Sofa World been contacted since March 2014, Customer Service and Management, appalling, who have not only ignored my numerous attempts in contacting them to replace my sofas, but have mislead us into thinking our case would be dealt with, this includes members of management. Meanwhile, clock… Read Full Review

Tommylsw's Response to KSAF's Review

Written on: 05/09/2014

Please provide your order number to verify you are a genuine customer.

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★★★★★

“Amazing Prices ”

Written on: 12/08/2014 by JadeCarr (1 review written)

To my surprise the prices are really good for the quality off leather you get. I thought because that I brought a cheap sofa that the quality wouldn't be any good but was I wrong. The sales staff where very helpful along with the delivery men… Read Full Review

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★★★★★

“Stunning Sofas!”

Written on: 12/08/2014 by LucyXx1978 (1 review written)

I wanted a pure white leather sofa but I didn't want to spend too much. I brought a 3+2 reclining white sofas form leather sofa world. They look really good in my front room. The delivery men where very careful not to damage the sofas as they struggled to get them in. I was really impressed with them for the price… Read Full Review

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★★★★★

“WOW! Brilliant sofas ”

Written on: 11/08/2014 by Wyane247 (1 review written)

I brought a 3+2 Roma in black. I didn't think that it would fit though my door but I rang customer service and they told me it would. When the delivery men came they where really helpful and took my old sofa away… Read Full Review

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★★★★★

“Fantastic can't believe I got them for this price!”

Written on: 11/08/2014 by Deborahm152 (1 review written)

After looking at the price off these I didn't think they would be high quality but I was wrong. I ordered an contour 3+3 in white and they look and feel amazing. I'm very pleased I ordered them and would highly recommend them to anyone… Read Full Review

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★★★★★

“Outstanding!”

Written on: 11/08/2014 by Titanarcher (1 review written)

Ordered a 3+2+2 and they where delivered 2 days after i was amazed how fast they came. The delivery men where really friendly and helpful… Read Full Review

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★★★★★

“Very good”

Written on: 11/08/2014 by Hawk231 (1 review written)

very pleased with my new sofa,the delivery guys were sound,will defiantly use the site again. Very good looking site and easy to use… Read Full Review

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★★★★★

“AMAZING VALUE FOR MONEY!”

Written on: 09/08/2014 by Andy117 (1 review written)

I recently brought a 3+2+1 seater in white. Delivery cam very quickly and the delivery men where very help fully and check the sofa fully. It did have a mark on it but customer service sent me a leather cleaning and it came right off. I would highly recommend them as they there sofas are really good quality… Read Full Review

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★☆☆☆☆

“Disappointed”

Written on: 02/08/2014

Never buy any kind of furniture from Leather Sofa World, the customer service is rubbish. Waited 12 weeks for my order and then was told they could not recount the order. After arguing with them they sent part of the order and the rest I have to wait another 4 weeks for them to deliver the sofas. I could had a better dealing some were else and would have received the sofas in a months time. Also on the website they say, they deliver in 25 days. What jokers. … Read Full Review

Tommylsw's Comment

Written on: 08/08/2014

Can you please provide an order number so I can look into your situation.

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★☆☆☆☆

“BE WARNED ---DO NOT BUY FROM THIS COMPANY!!!!!”

Written on: 22/07/2014 by spudnic2345 (1 review written)

very disappointed with leather sofa world..customer service is non existent and they will not reply to emails great at first when they have your money but any complaints about the suite we bought..company seems to have vanished off the face of the earth,how can a company operate in this way???… Read Full Review

Tommylsw's Response to spudnic2345's Review

Written on: 23/07/2014

Hi,

We have not disappeared off the face of the planet and we do answer all our emails.

I am here and happy to help.

Please confirm your order number so I can look into any issues you have and try to resolve them.

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Ged18's reply to Tommylsw's Comment

Written on: 26/07/2014

Thank you for responding, the invoice number is - 55398 and
order number is - 15634

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Tommylsw's reply to Ged18's Comment

Written on: 29/07/2014

I believe I have located your order, you purchased 4 years and 7 months ago on 11th of July 2011.

Is this the correct order I am looking at?

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Meltimms's Response to spudnic2345's Review

Written on: 17/08/2014

i have have a terrible time with " leather sofa world " they are fine when they are taking your money but the moment it goes wrong they back peddle so fast , they recommend a leather repair company who are used by DFS etc , they are NOT we checked nor are used by other furniture companies they mentioned ???? i asked for a refund and by the tone of their voice its going to be hard as well the sofa and chairs are infact made of a leatherette material around the non-wearing side ( side & back panels) the cushion area's are made of an embossed leather material which is glued onto a woven backing . this is considered just within the law as far as the leather is concerned , so leather sofa world who i guess will read this between sales , so they will have a lot reading time hopefully , just beware and their prices just the same as the high st anyhow

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Tommylsw's Response to spudnic2345's Review

Written on: 29/07/2014

I believe I have located your order, you purchased 4 years and 7 months ago on 11th of July 2011. Is this the correct order I am looking at?

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Ged18's reply to Tommylsw's Comment

Written on: 02/08/2014

hi Tommy, we purchased the suite on the 11/01/2011 which is 3 years 3 months last march when i contacted lsw the suite was a black ravello corner suite plus a 2 seater settee, which we were very satisfied with but after a year or so the right hand side of the corner suite and the 2 seater settee was starting to crack which i sent photos of the suite to lsw in march, originally i asked if it could be repaired or the 2 seater settee and the right hand side of the suite could be purchased at my cost! but obviously when there was no reply to my emails i thought lsw had just forgotten about me, and if i was to pay would it start to crack again after a year or so! which i would be in this same position again next year, i dont think it is real leather as advertised, i do appreciate you replying to me tommy could you let me know how to resolve this issue? thank you

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Tommylsw's reply to Ged18's Comment

Written on: 08/08/2014

Certainly, I would be happy to help. This product is UK supplied product from Rose Bay Furniture limited. As they have there own service agreement it maybe that the information was coming from their service team. I would be happy to review the case and if indeed all is as describe I will push for a resolution to your situation.

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Ged18's reply to Tommylsw's Comment

Written on: 08/08/2014

Thank you very much Tommy, i really appreciate your help in trying to resolve this, if you could review this case, kind regards

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★★★★★

“Fab Sofa, Great Price.”

Written on: 22/07/2014 by bubnaloo (1 review written)

I am really pleased with mt new Milano Espresso Brown sofas. They are wonderfully comfortable and while I was initially worried that the 3+2 seater may not be large enough to accomodate more than two people- I need not have because both sofas are much accomodating than I thought. I would reccommend Leather Sofa World if you're looking for a great product at a decent price… Read Full Review

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★★★★☆

“A good solid sofa set”

Written on: 19/07/2014 by NicThomas (1 review written)

I'm happy with my Roma 3 and Roma 2 seater sofa set, it is a good looking sofa set. It fits well into my living room. The colour and quality of the sofas are good and the pocket springs are comfy and work as described allowing two to sit on it without any discomfort. The one part I was concerned about was the frame, I like a solid feel to a sofa and the quality on the frame in this item allows for my ample frame to feel safe. It comes with a standard five year guarantee and the usual leather… Read Full Review

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★★★★☆

“Good value for money”

Written on: 18/07/2014 by JamesGalion (1 review written)

I am happy with the Valencia Corner Taupe Grey sofa I bought from here, It is comfortable and fits well into my living room. It looks good and is a good price for its size. I'm pleased with the purchase… Read Full Review

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★★★★★

“Just what I wanted!”

Written on: 15/07/2014 by CassieDonovan (1 review written)

My order of the Contour Blossom white reclining 3 + 2 seated leather sofa set arrived yesterday. Not only is it beautiful in my living room and amazing to look at but it is extremely comfortable and even my girlfriend isn’t complaining! It’s a beautifully crafted sofa set and you can really tell that it is what you pay for! The high quality craftsmanship clearly has been used and all materials with it. I’m extremely happy with the sofa set, definitely the best company I have used so far… Read Full Review

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★★★★★

“Expected beautiful leather sofa”

Written on: 14/07/2014 by lopez877 (1 review written)

Just gotten the delivery of our order, we are really delighted with this beautiful, Comfortable and well made pure leather sofa that is more than expectation. Really we have gotten a beautiful sofa in our estimated budget and gotten the delivery before promised time. We highly recommend leathersofaworld.com for their accommodating professional customer service and quality product… Read Full Review

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★★★★★

“Genuin leather sofa, Exopected service.”

Written on: 14/07/2014 by andrew994 (1 review written)

Finding the pure leather sofa is always a challenge. After searching numerous suppliers we got leathersofaworld.com in our best match of quality and price. Of course the best part was the price for this gorgeous comfortable genuine leather sofa. The customer service was very professional and helpful from the placing to receiving the order. The delivery was before expected and quickly done. I don't think I have anything negative to say about this business and will be a return customer… Read Full Review

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