Leather Sofa World Reviews - www.leathersofaworld.com

★★★★☆
3.6 / 5
64% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Very Satisfying”

Written on: 04/11/2014 by JaydaSanchez405 (1 review written)

Huge amount of options available and at a great price. Service always polite and helpful, were more than happy to support moving deliver dates… Read Full Review

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★★★★★

“Great company,wide range of products,fabulous service!”

Written on: 30/10/2014 by Donovan443 (1 review written)

First class service, responsive and everything came on time and to the high standard we experienced last time we used Leather sofa world. Absolutely no hesitation in recommending this great customer service led company… Read Full Review

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★★★★★

“Absolutely Delighted!”

Written on: 30/10/2014 by yjLeblanc220 (1 review written)

We are delighted with every aspect of the website was easy to navigate and we enjoyed seeing our colour selections on our selected sofa. Our order was easy to place and the delivery process was as smooth and efficient as the other reviews claim… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM LEATHER SOFA WORLD”

Written on: 25/09/2014 by 476Leonard (1 review written)

All the good reviews (if genuine) will be from customers with new sofa's, but wait until the reconstituted leather starts to crack and split. Customer service will not want to know, no reply to emails, no promised telephone call back. After numerous telephone calls I was told the five year guarantee only applies to the frame not the leather. They did give me a telephone number for a company that repairs there faulty sofa's but I would have to pay! When I bought the two sofa's I was told they… Read Full Review

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★★★★★

“Good Price amazing sofas!”

Written on: 25/09/2014 by meLancaster1948 (1 review written)

I saw an advert from Leather Sofa World on online so took a look at their website and then reviews, I was concerned about the couple of recent negatives on here so visited the store. The store has a large selection on display, but the unique things is the store actually has the stock in a huge warehouse at the back. I was able to take my new sofas away there and then… Read Full Review

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★★★★★

“Outstanding ”

Written on: 25/09/2014 by ElsieDavidson (1 review written)

I got the Sofa recently. It's really so comfortable to use. There service is so quick. The delivery drivers were excellent, they bought the sofas inside and set them up for me! I will have no hesitation in recommending them to my friends and family. … Read Full Review

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★★★★★

“BRILLIANT!”

Written on: 25/09/2014 by 421Barnett (1 review written)

I purchased a very elegant reclining love seat from them and I am very pleased with the purchase. The finish of the leather is absolutely perfect and overall the love seat fits in very well with the rest of the furniture in my flat… Read Full Review

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★★★★★

“Surprised ”

Written on: 23/09/2014 by smithy825 (1 review written)

I was surprised on how low there prices were and was wondering if they were legitimate. The leather is fantastic and the sofas are very comfortable to sit on. I would highly recommend them to anyone… Read Full Review

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★★★★★

“Wonderful ”

Written on: 23/09/2014 by badger154 (1 review written)

I've recently been looking for a trustworthy shop in which I come across this one. Quality of the furniture is incredible and the service and reliability of the shop is outstanding. I would defiantly recommend them to anyone… Read Full Review

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★★★★★

“5***”

Written on: 23/09/2014 by birdie65 (1 review written)

excellent sofas at a brilliant price. I was worried about the reviews but I choose to ignore them and I was right to do so. The leather is fantastic and the sofa is really comfortable… Read Full Review

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★☆☆☆☆

“poor quality settee only 12 months old and splitting...”

Written on: 19/09/2014 by O'Reilly399 (1 review written)

Would never buy another from this company ever again. The 3 settee had to be changed because the spring had came through. Now it is splitting all over the settee. Wouldn't recommend either. Absolute rubbish… Read Full Review

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★☆☆☆☆

“Sofa in very poor condition already!!! ”

Written on: 10/09/2014 by sofaless (1 review written)

Bought an expensive 3+2 electric recliners from these just over a year ago after they gave me no end of problems. Waited nearly 6 months. Been over a year now and the cushions have started to sagg and the colour is fading in patches. Please stay away from them!!!. Not even sure how genuine the 'good' reviews are if I'm honest. Absolutely no point me calling them as their customer service skills are so poor. In fact some are really rude… Read Full Review

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★☆☆☆☆

“be warned be warned be warned”

Written on: 10/09/2014 by LexiNewman (1 review written)

don't use this company. Our sofa had cracks, tears, colour rubbing off and had no ID labels so you couldn't trace where it came from. One of the reclining mechanisms packed up all this after only a couple of years. They would'nt do anything about it. We sent photos, contacted Trading Standards,Consumer Advice and Ombudsman none of these got any responce. Our last try is with BBC Watchdog who we are waiting to hear back from. The web site is very misleading… Read Full Review

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★☆☆☆☆

“discustin! !!!”

Written on: 08/09/2014 by chelsie11 (1 review written)

Absolutely discustin company!!! Brought a brand new sofa deliverd today. Delivery guy have ripped marked and scratched it to pieces. Completed damaged and marked walls in a brand new apartment building ( which builders and site agent witnessed) Didn't even get the sofa into my ground floor apartment he just left it in the hallway and said he be bk but just drove of. Rung the company to complain as I'm pregnant an now 500 pound down and still no sofa but was told not there problem. Well myself… Read Full Review

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★☆☆☆☆

“BUYERS BEWARE”

Written on: 19/08/2014 by KSAF (1 review written)

BEWARE BEWARE BEWARE- We purchased our 2 sofas with 5years warranty June 2013, following September, the 'leather' started sagging, dents appeared, 6 months down the road, dents changed to rips, Leather Sofa World been contacted since March 2014, Customer Service and Management, appalling, who have not only ignored my numerous attempts in contacting them to replace my sofas, but have mislead us into thinking our case would be dealt with, this includes members of management. Meanwhile, clock… Read Full Review

Tommylsw's Response to KSAF's Review

Written on: 05/09/2014

Please provide your order number to verify you are a genuine customer.

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★★★★★

“Amazing Prices ”

Written on: 12/08/2014 by JadeCarr (1 review written)

To my surprise the prices are really good for the quality off leather you get. I thought because that I brought a cheap sofa that the quality wouldn't be any good but was I wrong. The sales staff where very helpful along with the delivery men… Read Full Review

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★★★★★

“Stunning Sofas!”

Written on: 12/08/2014 by LucyXx1978 (1 review written)

I wanted a pure white leather sofa but I didn't want to spend too much. I brought a 3+2 reclining white sofas form leather sofa world. They look really good in my front room. The delivery men where very careful not to damage the sofas as they struggled to get them in. I was really impressed with them for the price… Read Full Review

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★★★★★

“WOW! Brilliant sofas ”

Written on: 11/08/2014 by Wyane247 (1 review written)

I brought a 3+2 Roma in black. I didn't think that it would fit though my door but I rang customer service and they told me it would. When the delivery men came they where really helpful and took my old sofa away… Read Full Review

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★★★★★

“Fantastic can't believe I got them for this price!”

Written on: 11/08/2014 by Deborahm152 (1 review written)

After looking at the price off these I didn't think they would be high quality but I was wrong. I ordered an contour 3+3 in white and they look and feel amazing. I'm very pleased I ordered them and would highly recommend them to anyone… Read Full Review

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★★★★★

“Outstanding!”

Written on: 11/08/2014 by Titanarcher (1 review written)

Ordered a 3+2+2 and they where delivered 2 days after i was amazed how fast they came. The delivery men where really friendly and helpful… Read Full Review

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