Written on: 13/11/2012
We ordered a collar for our dog, unfortunately she was put to sleep during the time the collar was being sent to us, but canine concepts not only refunded us all the money but paid for the collar to be returned! (read more)
Written on: 29/08/2012 by rmatheus
I ordered a medecine for my birds. In a minimum of time it reached me, well packed. (read more)
Written on: 22/08/2012 by sally4444
WEBSITE REALLY EASY TO USE. PURCHASED THE SAVIC DOG PEN WHICH IS GREAT FOR DOGS BUT I BUY THEM FOR MY RABBITS AS THEY ARE SO EASY TO PUT TOGETHER - THERE ARE NO TOPS SO RABBITS HAVE TO BE SUPERVISED - HIGHER PENS ARE BETTER FOR RABBITS. I ORDERED THE WRONG SIZE AND CANINE CONCEPTS WERE GREAT AT EXCHANGING IT FOR ME - REALLY FRIENDLY AND HELPFUL ON THE TELEPHONE. DELIVERY WAS THE NEXT DAY WHICH IS REALLY QUICK. PRICES ARE VERY GOOD AND I WOULD USE THIS COMPANY AGAIN. (read more)
Written on: 29/07/2012
These cool coats have been invaluable in the recent humid weather, my dog's would have struggled to cope without them. The fact they are washable is an added bonus as both my dogs love a muddy puddle ! (read more)
Written on: 20/07/2012
Great products, good value, fast delivery and fantastic comms. Would definitely recommend and use again. (read more)
Written on: 17/07/2012
Fantastic service will definatly be telling friends! (read more)
Written on: 11/07/2012
Fantastic dog wrap, big enough for large Akita. (read more)
Written on: 05/07/2012 by JaspernFiona
Great website with loads of products and good descriptions. Saved on my favourites bar :). Next purchase doggy boots for my springer who keeps cutting his paws on glass! (read more)
Written on: 05/07/2012 by Myia
having visited the page for the first time today I was pleased to find that it not only offers great products at fab prices, it also takes time to put on information and advice about the dog and it's behaviour or problem. Will definitely revisit soon to make a purchase. (read more)
Written on: 02/07/2012 by mackland (1 review written)
Brillian site, quality products and good prices! I will be ordering! (read more)
Written on: 02/07/2012 by kezia932
great online store with great prices! fab (read more)
Written on: 01/07/2012 by 1lowlymeg (1 review written)
I was impressed with the range of products stocked, and how clear and easy it was to place and pay for an order online (read more)
Written on: 01/07/2012
These prices are so low compared to here in New Zealand, can buy and ship for less than NZ retail. (read more)
Written on: 28/06/2012 by marsitta (1 review written)
Very good products in quite affordable prices. I bought a retractable dog lead (flexi Giant)and a dog harness (Julius K9 Power). I haven't received them yet but I truly believe that they will be worth their price. (read more)
Written on: 28/06/2012
we are getting a new puppy and your web site has everything we need for our new edition and at wonderful prices compared to other companies.A bigger selection to choose from with better quality products i love it!!! I am placing my first order today the first of many I look forward to recieving my order with its quick service you offer. (read more)
Written on: 26/06/2012 by kegg1e (1 review written)
These are great and really help my dog. Prevents the bugs/midges and grass getting on his paws so he now doesn't try to chew at his pads, as the boots stop him getting itchy. (read more)
Written on: 25/06/2012 by pammyfisher (1 review written)
My questions were answered very quickly via email, excellent service. (read more)
Written on: 17/06/2012 by niknak1972
Everything always arrives promptly, the staff when u ring up are so helpful and pleasant (read more)
Written on: 15/06/2012 by caitycadoo
I ordered bully sticks from Canine Concepts and they are fantastic! My Chihuahua puppy absolutely loves them and one will last her weeks. The quality of them is great, the price was very affordable, and the shipping was prompt. I will definitely order bully sticks and possibly other items from Canine Concepts again. Their whole website is very reasonably priced. (read more)
Written on: 15/06/2012 by daisybel (1 review written)
Excellent value,well fitted;keep neck dry;weights to stop flapping in wind. Light fleece lining which keeps warm in winter but cool in summer.Tail loop to keep in place. Perfect service by 'phone or online.Speedy delivery. (read more)
Written on: 15/06/2012 by Brandypaws (2 reviews written)
I needed a new collar for my Collie which I ordered on line. They emailed me straight back to tell me that they were out of stock on the pattern I wanted and did I want a refund or to wait. I decided to wait, they were really good in emailing me to apologise when stock was taking longer than expected and kept me updated all the time. When they found they couldn't get the pattern I wanted they contacted me again asking if I wanted a refund or a different one, which they sent out immediately... (read more)
Written on: 13/06/2012 by poppypoo (1 review written)
I have bought many products for my dogs from this company. So far I have always been impressed with quality of the products and how quickly they are delivered. There are a wide variety of dog products from the fun to encourage us to remember to play with our dogs. To the practical coats, leads etc. I always use the range of herbal remedies. There are also useful articles to read on their website. (read more)
Written on: 13/06/2012 by Halle (2 reviews written)
Dad got these booties for me to stop me sliding about on the laminate floor, really i think he just wants me to clean the floor as i go. They are fab and according to dad where quickly deleivered too! (read more)
Written on: 30/01/2012 by RenatevonMeier (1 review written)
I orderd the Halti via amazone/germany and I am very pleased with the quality. the extra lock makes it easy to use. Funny, that as soon the halti has been put on, our dog does'nt even try to pull on the line.Very convenient, because I am not so very strong anymore because of advanced age.I can recommend it to every dog owner, especially to the older ones. Renate v. Meier, Germany. (read more)
Written on: 09/01/2012 by dcweaver56
loved the babble ball, my puppy loves his, even though they are now covered in teeth marks, bought them as xmas presents, going to have to order more very soon, only toy we have found that ocupy's him and exercises him at the same time, (read more)
Written on: 01/03/2011
I am impressedd with the service I received from this company. The goods were delivered the day after I placed the order. The person who took my order was efficient and polite and the quality of the goods is excellent. Thankyou. (read more)
Written on: 17/02/2011
The dog flap was just what we wanted - everywhere else we had tried didn't have the size we needed in brown.
Canine Concepts really do dispatch the same day if your order is in before 12 midday.
Great service and no problem changing or returning items if you have ordered the wrong size or it is not what you exactly wanted.
(read more)
Written on: 16/02/2011
I brought this rucksack for my new puppy. However,as other customers have said, it is not a rucksack,more of a barrel bag. I look ridiculous carrying across my chest and certainly unable to carry on my back. I have been using it as a general holdall for her.
However, I would still recommended the site to others!
I wished it had stated BAG/HOLDALL NOT RUCKSACK as I feel this was a misrepresentation
(read more)
Written on: 13/02/2011
I have 2 cats who both love to look out of the window, so I bought 2 "cosy Place" Lying on Boards, that fix easily to the windowsill, and at times they have both have been seen to share one board! It stops scratch marks on my new windowsills, and as the location of each one is above a radiator - say no more. They use them as watching places, hiding and big time sleeping. The boards are comfy and padded with a cover. I would show you a piccie but I have just been using my printer for the... (read more)
Written on: 03/02/2011
The website was very easy to navigate, the company have an excellent choice of products, descriptions of all the products I viewed were very clear and detailed. The two collars arrived the following day. Unfortunately I needed a replacement nylon strap, it was put on too loose and my terrier chewed it off. Upon contacting the company the see if I could purchase a new piece, as a goodwill gesture they sent me one free of charge. Will definitely use the company again and would not hesitate... (read more)
Written on: 01/02/2011
I found this website very easy to navigate, and it was an added bonus that I was able to listen to the sound of the various whistles on offer. The price was excellent, and the whistle was delivered the next morning - less than 24r hours after ordering. Would certainly use them again if the need arises. (read more)
Written on: 01/02/2011
I must say I am very impressed with the service I have received from this company and also the efficiency and quality of products....plus order arrived the next day!Friendly and courteous service.I will definitely use this company again and have already recommended it to my family. (read more)
Written on: 31/01/2011
I needed these items in a real hurry and was really pleased when they arrived the day after I'd ordered them. They were well packaged. All in all, an effiecient and prompt service - just what I needed! (read more)
Written on: 31/01/2011
I ordered 3 large dog crates and was very impressed with the customer service I received. The member of staff who answered the phone was very helpful and knowledgeable. My order arrived very quickly as well. I will be sure to use this company again. (read more)
Written on: 28/01/2011
I bought some goods for my puppy and I got all my stuff the very best day. Customer service was fantastic too! Will most definitely recommend this company to anyone (read more)
Written on: 27/01/2011
Fabulous site, it's easy to use and well laid out. Very happy with the product and it's price and it arrived very quickly. Wanted some advice about how to fit the product in my home and received a quick response back, I was also was given some handy tips.
Would definitely order from here again and recommend to friends and family.
(read more)
Written on: 25/01/2011
Nicely laid out site, found it easy to search for what we wanted. Great value for money and prompt delivery (read more)
Written on: 25/01/2011
A brilliant website easy to navigate, a wide range of products with plenty of choices - very good service, efficient,helpful and friendly. The prices are good and comparible with other websites, the speed of delivery is excellent. I can recommend this web site for anyone needing doggie products. (read more)
Written on: 25/01/2011
I found the website really easy to use and my order arrived next day. I sent an email enquiry which was answered promptly and the advice was very helpful.I enjoyed browsing the huge range of products and thought the prices competitive. There are some good ideas for presents! (read more)
Written on: 25/01/2011
Great range of crates and everything else you need (especially for new and energetic puppies). Great prices, advice and service and a non-quibble money back guarentee if you get it wrong. I'll always come back to them first. (read more)
Written on: 24/01/2011
Excellant Value for money. I bught this crate for my friend as she has a new puppy, the price was very good with efficent delivery. (read more)
Written on: 24/01/2011
Fantastic range of products, many with a review as well which can be extremely useful if buying a product for the first time. Product prices are very competitive and shipping costs excellent value! Speed of delivery was also very quick and when a product wasn't available they contacted me to suggest alternate!
All round fab online shopping experience!
(read more)
Written on: 24/01/2011
Great , easy to use site, great variety and quality of products backed up by fast efficient service. (read more)
Written on: 23/01/2011
A very useful web site. lots of helpful information and advice, and a good selection, of doggie items (read more)
Written on: 23/01/2011
Helpfull advice and fast delivery, I purchased a surecat flab that reads the cats micro chip and lets him in, The product works perfectly and well reccomended, Very pleased and many thanks (read more)
Written on: 23/01/2011
I had to ring customer services to find out some further details about the products and they were very friendly, helpful and
knowledgable, which I found refreshing as I had expected to talk to an answer phone. The goods were competitively priced and delivered on time. I plan on using this company again soon. Thank you and keep up the good service.
(read more)
Written on: 22/01/2011 by onil (3 reviews written)
Not just for dogs!
I have been ordering cat products from Canine Concepts for a while now. Prices are competitive and the delivery is always quick.
My cat was very unsettled after I moved house a few years ago. I spent a while talking to a lady at Canine Concepts who was kind enough to recommend Feliway, and to make a number of other suggestions to help calm him down. I really appreciated such great advice and personal service.
(read more)
Written on: 22/01/2011
Bought some dog boots for my pooch who was dragging its back paws. Phoned Canine Concepts and a very knowledgable operator was extremely friendly. Ordered there and then and they arrived the next day. They were slightly small and I needed to exchange them - this all took place within 48hours. (read more)
Written on: 24/05/2010
Brilliant customer service! I needed to exchange a coat for my dog and it was no problem whatsoever. I ordered on Tuesday and got my parcel on Wednesday. Much better than going out for it! I will be getting all my doggie stuff from them! (read more)
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