Tip Top Wedding Shop www.tiptopweddingshop.co.uk Reviews

★★★★☆
3.8 / 5
72.5% of users recommend this
  • Value For Money

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Tip Top Wedding Shop www.tiptopweddingshop.co.uk

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Latest Reviews

★☆☆☆☆

“POOR POOR POOR!!!!!!!”

Written on: 22/09/2014 by CamdenFuller (1 review written)

Shocking service,dont answer the phone or e-mail,waiting for a week for a refund as they said the product wouldnt be in and didnt know when it would be...very poor avoid at all costs!!… Read Full Review

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★★★★☆

“Long wait but worth it!”

Written on: 08/08/2014 by Gemma1105 (1 review written)

I ordered some personalised purple Ronnie shot glasses for our wedding party ie bride, groom, maid of honour, bridesmaid, best man, usher and a page boy juice glass. I didnt recieve a confirmation email or an order number. After two weeks of waiting, I contacted the site via their website and received a very quick reply. They apologised for not ensuring my confirmation email was sent and tracked my order via my name and address. They said my order was ready to be dispatched, and my order was… Read Full Review

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★★★★★

“Brilliant service!”

Written on: 07/08/2014 by Brigit59 (1 review written)

Ceire was fantastic! I made an error and messed up a transfer 2 days before my daughters wedding so urgently needed to replace the transfer which I had previous boughtt to complete the robes for the bridal party. Ceire pushed this order through with just a moments notice, I was informed of the progress at every step and later the same afternoon I was informed the item had been dispatched- amazing! Thank you to everyone involved - the show will go on! … Read Full Review

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★★★☆☆

“Keep in mind... 5-10 days before dispatch”

Written on: 10/07/2014 by rtonks (1 review written)

The slow dispatch wasn't great but after emailing to chase my order i managed to get the item in time for a hen party. When chasing details of my order it would have been easier if there was a phone number on the website to call... I couldn't find this and so resulted in email which was slower. The quality of the flip flops ordered was not the best I've seen but served a purpose and looked ok as a gift once I'd dressed them in a clear gift bag with a bow… Read Full Review

Tiptopweddingshop's Response to rtonks's Review

Written on: 11/07/2014

We do state that orders can take 5-10 days for dispatch. There is a phone number, but we ask all queries to be emailed as we can deal with the query easier via email. Thank you for the feedback about the flip flops, this has been noted.

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★★★★★

“Excellent service”

Written on: 06/07/2014

I was very impressed with the quality of the goods I ordered and the speedy delivery. The site is easy to use and there is lots to choose from - I will definitely use this company again!… Read Full Review

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★★★★★

“My Sons Wedding”

Written on: 03/07/2014 by Lyla340 (1 review written)

I ordered from Tip Top Wedding Shop for my Son's wedding, personalized fun things, a personalized wedding guest book and a personalized gift, also champagne bubble bottles. It was easy to use the website, following all the instructions. My order was dealt with quickly and professionally. I am very pleased with my things and would use Tip Top Weddinmg Shop again, and recommend them to my friends… Read Full Review

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★☆☆☆☆

“Waste of space”

Written on: 25/06/2014

I ordered 2 items from top tip wedding shop a month ago. After 2 weeks I sent email asking where items where, I was then told items had been shipped and would be with me 2 days later.......a week after this I asked again of my items whereabouts. To be told, they couldn't get hold of my items!!! I then asked for a full refund.....a week ago. I've sent another email asking when money would be in my account and surprise surprise ...no reply. This site is a joke. Do not order from them. They take… Read Full Review

Tiptopweddingshop's Comment

Written on: 27/06/2014

I am really sorry that your order had some problems. If you could email in again about this, as I am unsure what order this is for. Sorry for the delay with your refund.

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★★★★☆

“Very good quality products, good customer service and...”

Written on: 23/06/2014 by KristinaGreenwood1993 (1 review written)

Very good quality products, good customer service and fast international delivery. Very pleased… Read Full Review

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★★★★★

“Great fun gift”

Written on: 09/06/2014 by 126Andersen (1 review written)

Great fun gift for bride to take on honeymoon. Reasonably priced enough that the personalised flipflops are 'just for the honeymoon' but of usable quality - not just a novelty. Great communication and managed to get them just in time for the wedding when I explained we didn't have much time! Thank you… Read Full Review

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★★★★★

“Exciting items”

Written on: 28/05/2014 by brontone (1 review written)

Used Tip Top for my wedding and also found some items that I could use for parties (indoor sparklers etc) so double whammy there! Everything got here in good time and in good nick. Would use again… Read Full Review

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★★★★★

“Great products, fast delivery”

Written on: 24/05/2014 by kizzywhizzy (1 review written)

Easy to use website. Great products. Fast delivery. Thank you so much for the super fast delivery. The socks are great. I really appreciate your help & fast service. Good communication. Very reasonable postage & packing costs. Well packaged items. Will recommend to family & friends. Good selection of items for sale. Thanks again… Read Full Review

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★★★★★

“Superspeedy and great products”

Written on: 21/05/2014 by StephT4 (1 review written)

I ordered a bunch of stuff for my sister's hen do. The products arrived very fast and were just as I expected them to be. I will definitely be recommending and using again!… Read Full Review

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★★★☆☆

“Okay - when the order eventually arrived !”

Written on: 28/03/2014 by TalanBeebe (1 review written)

I ordered small organza bags for my business cards to give out at a Wedding Fayre. The bags were fine and of good quality and what I expected but I almost didn't get them in time as, according to the person I spoke to at the company's offices, they had apparently gone missing in the post. They did send a replacement pack immediately which was fine but it was all a bit of a rush to fill the bags with the things I wanted before the Fayre. Don't think I would use this company again though they… Read Full Review

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★★★★★

“Made our day!”

Written on: 28/03/2014 by Rhodes1960 (1 review written)

I ordered some personalised aprons for my best friends hen party and they were great! All my friends complemented how good they were so I will definately be recomending this company to family and friends… Read Full Review

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★☆☆☆☆

“Ruined Our Day! - Horrid.”

Written on: 24/03/2014 by tiptopweddingFLOP (1 review written)

Avoid this company. They don't deliver your stuff and don't reply to emails or answer their phone (you have to trawl through internet to find their number - that tell you a lot about the way they operate). Fly by nights. I cant tell you how disappointed we all are. They don't care so long as they get your money… Read Full Review

Tiptopweddingshop's Response to tiptopweddingFLOP's Review

Written on: 28/03/2014

Our phone number is on our contact page, so I am unsure what the issue is with that. We do ask customers to email in with all enquiries, and all enquiries are dealt with. Can I ask you to email us again, as I would believe if we didn't answer your emails or send your items, that you would need a refund? but we haven't had any emails asking about this.

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★☆☆☆☆

“Poor customer service”

Written on: 17/02/2014

I placed my order 3 weeks ago and they have taken my money yet I have not received anything ! I have sent 4 emails to the company and had no replies ! My partners birthday had been and gone ! I never give bad reviews but this is ridiculous ! Now trying to get a refund and failing… Read Full Review

Tiptopweddingshop's Comment

Written on: 28/03/2014

If you can email us again, we can try and sort this out for you. We are a wedding website, so I am unsure what birthday present has been bought, but we should be able to sort this out for you.

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★★★★★

“Exemplary Service, fast delivery, excellent quality...”

Written on: 30/08/2013 by Ducklady33 (1 review written)

So it's bank holiday weekend and one week until my mother in law's wedding for which I'm chief bridesmaid.... Panic as I remember I've forgotten to order some items!! Quick email to Tip Top Wedding Shop requesting items and if I would be able to collect as I didn't live too far away & delivery stated allow 10 days. Not expecting a prompt reply due to bank holiday back log and previous poor experience with similar retailers during my own wedding prep two years ago, I was so grateful and… Read Full Review

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★☆☆☆☆

“Nothing Tip Top about his wedding shop ”

Written on: 16/08/2013

13 days after placing my order and paying for it I had still not received it, despite the 5-10 days quoted on the website. Failed to respond and confirm when it would be dispatched and no explanation for the delay given. Opened a dispute on PayPal and they then started sending shirty emails because they didn't like this then tried bullying me into closing the dispute as resolved when it had not been and told me they would not send the order until I did. Escalated on PayPal and received a full… Read Full Review

Tiptopweddingshop's Comment

Written on: 29/08/2013

Customer opened a case, instead of contacting us direct, then paypal took the money from us for the order, we responded to the case saying we could get it sorted for them, but they had to ask them to cancel the case, as we needed to get paid for the items before we shipped them, as any website/company would. Customer refused. Instead of dealing with the issue, that she hadnt paid for the items, as she had opened a case, she escalated the case, which meant all we could do is refund. I explained this to the customer, and again the customer refused to realise the issue was that she hadnt paid for the items. Paypal didnt sort the refund for her, we did, so im unsure why 'thank goodnes for paypal'. Also, 'chances are you will never recieve the order you paid for' is also incorrect, as the customer didnt pay for the items, as this was the issue, and why the order couldnt be sent. I cant see that asking the customer to close the claim so that we could be paid for the items is bullying.

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★★★★★

“Great service!”

Written on: 01/08/2013

I have used this website twice, both recently, and each time my order has been delivered quickly with no problems. The website is easy to use and had everything i was looking for. The items were cheaper than other website i looked at… Read Full Review

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★★★★☆

“Big help at short notice!!”

Written on: 26/07/2013

I needed to buy a number of "last minute" items for a wedding I was bridesmaid for (guest book, table numbers, favour bags, etc). Company got everything to me at short notice after I emailed explaining urgency, and products were excellent and good value for money… Read Full Review

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