Tip Top Wedding Shop www.tiptopweddingshop.co.uk Reviews

★★★☆☆
3.0 / 5
79
53.2% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Tip Top Wedding Shop www.tiptopweddingshop.co.uk - Ask a question now

Media Gallery for Tip Top Wedding Shop www.tiptopweddingshop.co.uk

Tip Top Wedding Shop www.tiptopweddingshop.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Be Fair To A Growing Company”

Written on: 11/07/2017 by JayRae (1 review written)

I recently purchased a personalised pocket watch for my best man and although I did check with an email that it would be on time, It has arrived just over a week after ordering and is perfect! I had read reviews before ordering but went ahead regardless as they would seem to be a newish company and are allowed to make some errors surely? No the telephone was not answered when I rang as others have said and no formal response to my email which can make you uneasy as we are all hoping to get… Read Full Review

Report this review
★★★★★

“I have recently used this company for hen do t shirts...”

Written on: 27/06/2017 by O'Keefejq32 (1 review written)

I have recently used this company for hen do t shirts and hoodies. The service was fantastic. My tops were all ready within 24hours. Whats more they saved me from embarrassment when I forgot to order one for one of the hens and they actually had the t shirt ready for me within a couple of hours!! Already planning to use them again!… Read Full Review

Report this review
★☆☆☆☆

“They're basically a rogue company”

Written on: 08/05/2017 by DuncanJPerkins (1 review written)

Do not buy anything from these people! I purchased 6 disposable cameras for £33, they emailed me to say they didn't have the colour I wanted but I could have a different colour, I replied that this was fine. I never got the cameras. I tried emailing them, phoning them and tweeting them. They never answer their phone or reply to any messages and now their email contact no longer works. As far as I'm concerned they've stolen £33 from me. I tried to leave them a final message threatening to… Read Full Review

Tiptopweddingshop's Response to DuncanJPerkins's Review

Written on: 27/06/2017

Sorry for the trouble with your order, we did what we could. sorry for the inconvenience caused. We are not a rogue company

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Absolutely awful customer service!!”

Written on: 05/04/2017

I ordered a Christmas gift the first week in December, by the 20th I had given up hope of this ever coming in time for Christmas, and no one had responded to my emails chasing it up. By the end of the first week in Jan, still no gift, or response from email. No one answered the phone either!! I finally got a response from one of my emails a few weeks later asking me if I still wanted the item, so I said yes as I had paid for it.. yet 2 weeks later, still no item. I then demanded a full refund… Read Full Review

Tiptopweddingshop's Comment

Written on: 27/06/2017

Sorry for the lack of response, sometimes our response times can be delayed long during busy periods

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“lack of professionalism”

Written on: 15/02/2017 by McKenna161 (1 review written)

I bought some wedding favours online on 25th January, the items came on 4th Feb and were well-packaged but unfortunately the items were not the same at what was pictured on the website (and therefore what I had based my order on). I requested a refund and RMA number to parcel them off as soon as possible, I received a reply 4 days later offering me a 10% discount. As I already had some of the pictured item I didn't want the others as they wouldn't match, I refused the discount and said I'd… Read Full Review

Tiptopweddingshop's Comment

Written on: 27/06/2017

Sorry for the delay with responding to your messages, sometimes Reponses can be delayed during busy periods

Reply to this comment
Report this review Read 1 Comment
★★★★★

“hen perty”

Written on: 08/02/2017 by Hickman383 (1 review written)

great stuff ordered..a little delay in getting it but well worth waitig… Read Full Review

Report this review
★☆☆☆☆

“Was informed not in stock but still waiting for refund ”

Written on: 06/02/2017

I ordered a wedding photo frame before Christmas as a present and was e-mailed back to say it had been discontinued. I e- mailed back saying that it was a xmas present so I would now prefer a refund. I had a reply back on 28th December saying they would arrange a refund but to date 4th February 2017 I have not received my money back. I have sent numerous e-mails since and have tried ringing on several occasions but no one answers so you can not speak to a person. I can not believe a on line… Read Full Review

Report this review
★☆☆☆☆

“Don't even bother using this website”

Written on: 06/02/2017

Worst experience ordering sock through this place. Took nearly 6 weeks to arrive. Took payment within 2 days but had to chase and exchange countless emails in order for my order to be completed. Worst company to try and contact as only respond to emails about a week later. No phone numbers on any of there pages work. My advise.... choose another company!! … Read Full Review

Report this review
★☆☆☆☆

“getting very worried”

Written on: 15/08/2016 by Juliannay380 (1 review written)

I made an order on the 1st august, its now the 13th. I havn't had an email to let me know my items were despatched. I have tried to contact the company via email and facebook and received no reply! is this a fraudulent company? wish i read the reviews prior to ordering. zero stars thank you very much and no doubt £35 down the drain… Read Full Review

Report this review
★☆☆☆☆

“Item received not like the one in photo”

Written on: 13/07/2016 by prolifebrother (1 review written)

Never use this company. Ordered shorts and they sent a pair which look nothing like the advertising photograph, and are a completely different style which I am unable to wear. They refused to refund or have the item returned and seemed like they couldn't care less. That's the sort of stress you need the day before your wedding! What they are doing in the wedding business I have no idea. Avoid at all costs… Read Full Review

Report this review
★★★★☆

“Tip top for me”

Written on: 02/07/2016 by Kassidy477 (1 review written)

10 X tote bags arrived in good time and were of a good quality. I'm very happy with my purchases. Thanks Tip Top Wedding Shop!… Read Full Review

Report this review
★★★★★

“impresed”

Written on: 01/07/2016 by Holbrook1961 (1 review written)

Had'nt got anything from here before. But liked the items. it was a reasonable delivery time {Bank hols} If I ever have another wedding i shall be back lol… Read Full Review

Report this review
★☆☆☆☆

“Poor Quality and non-existent customer service”

Written on: 18/06/2016

Absolutely shocking - buy nothing from this website. I ordered 25 white goose quill ballpoint pens. They arrived squashed into an envelope, so some were damaged as a result. 5 of the quills were useless as the ballpoints didn't work. The feathers looked grubby. I emailed asking for the 5 non-working ballpoint pens to be replaced, two weeks later I still haven't heard from 'customer services'!! … Read Full Review

Report this review
★★★★☆

“great company”

Written on: 16/06/2016 by 444Martin (1 review written)

I didn't experience any problems with delivery or customer service. I do understand that things take time nd not everything can be done overnight. The reviews did not put me off ordering at all… Read Full Review

Report this review
★★★★☆

“great company”

Written on: 16/06/2016 by 444Martin (1 review written)

I didn't experience any problems with delivery or customer service. I do understand that things take time nd not everything can be done overnight. The reviews did not put me off ordering at all… Read Full Review

Report this review
★☆☆☆☆

“Slowest delivery ever!!!”

Written on: 18/05/2016 by hlHowell136 (1 review written)

This is the worst customer service experience I've ever had. I received an email saying my order had been shipped NINE DAYS after I bought the products. I bought three tiny buckets. Literally the smallest order imaginable. I send an email asking for my shipping money back and received this: Dear ... We state to allow 5-10 days for dispatch of orders. Regards Céire Terrible email, rude and dismissive. And ludicrous shipping times. Judging by the rest of the reviews here this company is… Read Full Review

Report this review
★☆☆☆☆

“DISGUSTING - BEWARE!”

Written on: 06/10/2015 by Scorplian (6 reviews written)

I placed my order the end of August 2015 - I was told it had been dispatched yet after waiting 2 weeks id received nothing? This company has no proof of postage or tracking available! Only when I complained did they tell me it had infact 'never' been dispatched as it wasnt even in stock! I was given no timeline for when I could expect the item I was simply left to sit and wait and after 4 complaints to the company (whom you CANNOT contact via telephone and they do not always respond to emails!)… Read Full Review

Report this review
★☆☆☆☆

“Slow Slow Slow delivery, Its only a PEN!”

Written on: 18/09/2015 by Tristing215 (1 review written)

Ordered a Man Utd Pen for a present as only site that had it stocked. Ordered on 31st August. Received email that it had been dispatched Royal Mail 24. Waited 2 weeks. Contacted them on 14th Sept to say it hasnt arrived. Told it was being despatched that day Royal Mail 24 and should be next day delivery. Now the 18th. Nothing. Its just a Man Utd Parker pen? Nothing special, nothing personalised? Their Shops in Chorley, I'm in Blackpool. It would be easier to pick it up? Cant believe i had to… Read Full Review

Report this review
★★★★★

“Good communication, excellent product”

Written on: 04/09/2015 by TundeS (1 review written)

This was my first order from Tip Top Wedding Shop. Their communication was excellent, they answered very quickly each time I contacted them via email. The personalized pencil case I ordered for my daughter is excellent quality, the image and name are very clear. Used another personalization service before but next time I need something I will use Tip Top Wedding shop again. One only has to order well in time as delivery is not the fastest… Read Full Review

Report this review
★☆☆☆☆

“Rubbish Service - Buyers Beware!!!!”

Written on: 18/08/2015 by 19Beck (1 review written)

Ordered a bag, it arrived and it looked cheap and tacky, so I emailed to say I would like to exchange for a dyeable bag and could they dye it to the same colour I purchased. They don't offer this service. so returned over a week ago to them at the address they provided. I have been informed to day that firstly it was returned outside their 7 day returns policy....distance selling rules by law are 14 days! once I made them aware of this, they told me they have not received the bag back and if I… Read Full Review

Report this review
overview