Written on: 11/01/2013
I have used this company twice now. The first occasion was for a friends hen party. They had a great range and some nice transfers that we could iron onto our clothes. I used them a second time for my own wedding and bought some nice table decorations. On both occasions I was very happy with the products and the service I received. I will definately recommend them to friends and will use them again in the future. (read more)
Written on: 09/11/2012
I ordered my goods on the 17th October, it stated they were all in stock, on the 29th October I recivbed an email to say it had been dispatched..... still no order and its now the 7th November!!! Dont know what service they use to send it out but its appauling. I need the itmes for this weekedna dn I am now left without my goods, without my money and without any answers after 2 emails! No phone number for any delivery problems only for technical difficulties with the website, how very... (read more)
Written on: 08/03/2012 by zanna75 (1 review written)
I have ordered personalised items more than once and they have always arrived quickly and been lovely- will definitely use again, two more weddings this year! Have recommended to others already. (read more)
Written on: 07/03/2012 by MrandMrsFinch (1 review written)
Purchased lots of little finishing touches from this site for a relative's wedding. Really helpful and fast delivery. You can find things on this site that are that little bit different from all the other sites. (read more)
Written on: 05/03/2012 by EmmaDudley
Good quality products, reasonable prices, fast delivery and excellent communication. Thanks, I would buy again and recommend to friends. Emma Dudley Chorley (read more)
Written on: 02/03/2012
speedy delivery and items so well packed. People here seem tounderstand just what I wanted (read more)
Written on: 28/02/2012
I needed a personalised apron by the end of the week. They were happy to do this for me and I received it within 3 days. Great service and I will definately be using them again! (read more)
Written on: 17/01/2012
I ordered my wedding favours from this company and a few items for my hen do. All arrived within a week and were great quality. I have already placed another order and would recommend to friends. (read more)
Written on: 05/04/2011
I wouldn't normally write anything of this nature as I think good service should be a pre-requisite. But in this instance I am more than happy to say how impressed I am with the simplicity and speed of your operation. (read more)
Written on: 21/03/2011
I needed to order a large amount of table number holders. They had them in stock is sent them the same day I ordered. They were very helpfull and I will certainly be using them again. (read more)
Written on: 14/01/2011
This company were very helpfull whenever I contacted them. A couple of items were out of stock but they always offered alternatives. They have a wide range of products and I will definately be recommending them to my friends. (read more)
Written on: 11/12/2010
After 2 emails and several unanswered phone calls I received an email to say that my bridal shoes were delayed due to bad weather but were being despatched. After more unanswered calls and emails I received an email saying they were out of stock till next year! Poor customer service and I would not recommend this company, something I have never done before. (read more)
Written on: 14/01/2011
I am sorry that you were given the wrong information, but we can only give information that our supplier has given us. This isnt a regular occurance, but we do appologise for all mistakes, and give customers the chance to cancel their order.
Written on: 29/10/2010
ordered my table number holders from them, arrived really fast! (read more)
Written on: 18/08/2010
this company are terrible i would not recomend them to anyone !! they send out badly packaged goods ie unwrapped glass items , and my last order took over two months to arrive ! (read more)
Written on: 03/11/2010
Customer knew order was going to take a while, and agreed to carry on with order.
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<br/>Customer also ordered from us twice!
Written on: 03/11/2010
not enought facts, just a rant
Written on: 14/09/2008 by bode569
Tip Top Wedding Shop was very helpful and delivered the order in 3 days. Easy to use website with some great products. I would definitely recommend this website to others. (read more)
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Tiptopweddingshop's Comment
Written on: 11/01/2013
I am sorry to hear you were not satisfed with the service you received from Tip Top Wedding Shop. We do not state anywhere on our website that items are in stock. Some items have to be ordered in from our suppliers hence the 7-14 days dispatch time stated at the top of every page on our website. Your order was dispatched within the 7-14 days. The courier we use is Royal Mail which we state when placing your order. It is also displayed on your invoice. We aim to reply to all Emails within 24 hours so apologise if we did not get back to you within this time. Unfortunately as this review is anonymous I cannot look into this order and apologise directly.
Kind Regards,
Andrew
Managing Director