Tip Top Wedding Shop www.tiptopweddingshop.co.uk Reviews

★★★☆☆
3.1 / 5
71
55% of users recommend this
  • Value For Money

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Tip Top Wedding Shop www.tiptopweddingshop.co.uk

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Latest Reviews

★☆☆☆☆

“getting very worried”

Written on: 15/08/2016 by Juliannay380 (1 review written)

I made an order on the 1st august, its now the 13th. I havn't had an email to let me know my items were despatched. I have tried to contact the company via email and facebook and received no reply! is this a fraudulent company? wish i read the reviews prior to ordering. zero stars thank you very much and no doubt £35 down the drain… Read Full Review

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★☆☆☆☆

“Item received not like the one in photo”

Written on: 13/07/2016 by prolifebrother (1 review written)

Never use this company. Ordered shorts and they sent a pair which look nothing like the advertising photograph, and are a completely different style which I am unable to wear. They refused to refund or have the item returned and seemed like they couldn't care less. That's the sort of stress you need the day before your wedding! What they are doing in the wedding business I have no idea. Avoid at all costs… Read Full Review

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★★★★☆

“Tip top for me”

Written on: 02/07/2016 by Kassidy477 (1 review written)

10 X tote bags arrived in good time and were of a good quality. I'm very happy with my purchases. Thanks Tip Top Wedding Shop!… Read Full Review

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★★★★★

“impresed”

Written on: 01/07/2016 by Holbrook1961 (1 review written)

Had'nt got anything from here before. But liked the items. it was a reasonable delivery time {Bank hols} If I ever have another wedding i shall be back lol… Read Full Review

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★☆☆☆☆

“Poor Quality and non-existent customer service”

Written on: 18/06/2016

Absolutely shocking - buy nothing from this website. I ordered 25 white goose quill ballpoint pens. They arrived squashed into an envelope, so some were damaged as a result. 5 of the quills were useless as the ballpoints didn't work. The feathers looked grubby. I emailed asking for the 5 non-working ballpoint pens to be replaced, two weeks later I still haven't heard from 'customer services'!! … Read Full Review

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★★★★☆

“great company”

Written on: 16/06/2016 by 444Martin (1 review written)

I didn't experience any problems with delivery or customer service. I do understand that things take time nd not everything can be done overnight. The reviews did not put me off ordering at all… Read Full Review

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★★★★☆

“great company”

Written on: 16/06/2016 by 444Martin (1 review written)

I didn't experience any problems with delivery or customer service. I do understand that things take time nd not everything can be done overnight. The reviews did not put me off ordering at all… Read Full Review

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★☆☆☆☆

“Slowest delivery ever!!!”

Written on: 18/05/2016 by hlHowell136 (1 review written)

This is the worst customer service experience I've ever had. I received an email saying my order had been shipped NINE DAYS after I bought the products. I bought three tiny buckets. Literally the smallest order imaginable. I send an email asking for my shipping money back and received this: Dear ... We state to allow 5-10 days for dispatch of orders. Regards Céire Terrible email, rude and dismissive. And ludicrous shipping times. Judging by the rest of the reviews here this company is… Read Full Review

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★☆☆☆☆

“DISGUSTING - BEWARE!”

Written on: 06/10/2015 by Scorplian (6 reviews written)

I placed my order the end of August 2015 - I was told it had been dispatched yet after waiting 2 weeks id received nothing? This company has no proof of postage or tracking available! Only when I complained did they tell me it had infact 'never' been dispatched as it wasnt even in stock! I was given no timeline for when I could expect the item I was simply left to sit and wait and after 4 complaints to the company (whom you CANNOT contact via telephone and they do not always respond to emails!)… Read Full Review

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★☆☆☆☆

“Slow Slow Slow delivery, Its only a PEN!”

Written on: 18/09/2015 by Tristing215 (1 review written)

Ordered a Man Utd Pen for a present as only site that had it stocked. Ordered on 31st August. Received email that it had been dispatched Royal Mail 24. Waited 2 weeks. Contacted them on 14th Sept to say it hasnt arrived. Told it was being despatched that day Royal Mail 24 and should be next day delivery. Now the 18th. Nothing. Its just a Man Utd Parker pen? Nothing special, nothing personalised? Their Shops in Chorley, I'm in Blackpool. It would be easier to pick it up? Cant believe i had to… Read Full Review

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★★★★★

“Good communication, excellent product”

Written on: 04/09/2015 by TundeS (1 review written)

This was my first order from Tip Top Wedding Shop. Their communication was excellent, they answered very quickly each time I contacted them via email. The personalized pencil case I ordered for my daughter is excellent quality, the image and name are very clear. Used another personalization service before but next time I need something I will use Tip Top Wedding shop again. One only has to order well in time as delivery is not the fastest… Read Full Review

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★☆☆☆☆

“Rubbish Service - Buyers Beware!!!!”

Written on: 18/08/2015 by 19Beck (1 review written)

Ordered a bag, it arrived and it looked cheap and tacky, so I emailed to say I would like to exchange for a dyeable bag and could they dye it to the same colour I purchased. They don't offer this service. so returned over a week ago to them at the address they provided. I have been informed to day that firstly it was returned outside their 7 day returns policy....distance selling rules by law are 14 days! once I made them aware of this, they told me they have not received the bag back and if I… Read Full Review

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★★★★☆

“a short wait but ok”

Written on: 02/08/2015 by 279Joyce (1 review written)

my order was a little longer than I wanted [but inside the time stated on the site]. Great items. We all had a fun hen nite… Read Full Review

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★★★☆☆

“Getting slightly worried.... ”

Written on: 24/07/2015 by Noble458 (1 review written)

After reading the reviews, I am now getting slightly worried about my order. It was only placed 11 days ago, so a little early yet, but the other reviews do not instil me with confidence, especially since I have now emailed twice to find out when my order is like to be despatched and have not yet received any response. My order was £74 and is required for a Hen Party next month! If and when I receive a response / my goods, I will update my review accordingly!… Read Full Review

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★★★★★

“fantastic service”

Written on: 23/07/2015 by 444Crabtree (1 review written)

Fantastic website and products. We have ordered lots off this company and the stuff is always of good quality and delivered on time… Read Full Review

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★★★★★

“Tiptop service for us!”

Written on: 22/07/2015 by Scarlettv27 (1 review written)

Great service, we are getting married next year so planning ahead and giving ourselves plenty of time instead of a last minute rush. Good choice of products for the day and gifts. We have purchased before and been pleased with what was received and the service- will be using again. Don't be put off by negative reviews… Read Full Review

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★★★★★

“I have ordered many items from this company and they...”

Written on: 22/07/2015 by Techie2015 (1 review written)

I have ordered many items from this company and they havr been brilliant. We order over 30 hoodies and t-shirts and they were with us within a week of us ordering. I haven't had any problems with them… Read Full Review

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★★★★☆

“no problem with order”

Written on: 22/07/2015 by Doylebt264 (1 review written)

I read the reviews, but still liked what the site had to offer so I took a chance. No problem.The site does suggest you allow up to 10 days for delivery so the secret is to order in plenty of time. As it's an 'online' business it would seem redundant to try and phone. I have used the site twice now and would again… Read Full Review

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★☆☆☆☆

“i would not use this site”

Written on: 20/07/2015 by Rydera338 (1 review written)

i placed an order and it still hasnt arrived one person says it is being dispatched today another says they havent even got the goods yet? they only reply by email they will not make phone contact what are they hiding???? i have left messages on the phone (in the evening the only time the phone rings, its engaged all day) for them to call me i have sent emails for them to ring me they do not call why? their customer service is extremely poor DO NOT USE i will update this review… Read Full Review

Tiptopweddingshop's Comment

Written on: 22/07/2015

any issues, please contact us.

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★☆☆☆☆

“Personalised goods are rubbish!!”

Written on: 04/07/2015 by 333McBride (1 review written)

I wanted to ask my two sisters to be my maid and matron of honours in a fun way. Where they live it is currently winter so I though what could be more fun than white slippers personalised with Maid of Honour in Pink and Matron of Honour in Silver. The slippers are a dirty grey. The personalisation is iron on transfers (which I could do myself much better) and the silver is actually grey. Overall exceptionally disappointed. What a waste of money as there is no way I will be giving this absolute… Read Full Review

Tiptopweddingshop's Comment

Written on: 22/07/2015

please contact us with an issues.

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