Fireplace Megastore Reviews - www.fireplacemegastore.co.uk

★★★★☆
4.1 / 5
139
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Latest Reviews

★★★★☆

“Gas Fire.”

Written on: 15/10/2016 by 317Arsenault (1 review written)

Ordered a new gas fire which arrived quite quickly. The facia surround was the wrong one,so I emailed Customer Services who replied the same day. My problem was solved, and the replacement arrived quicker than I expected. :)… Read Full Review

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★★★★★

“Great ,administration service”

Written on: 30/09/2016 by Subramanian70 (1 review written)

I ordered a fire from this company and it arrived very quickly. Unfortunately the matrix was cracked and broke in two.I emailed them explaining the problem. Also stating that I wasn't sure if it was cracked on arrival or if our fitter was responsible. They answered that as a gesture of good will they would replace it free of charge. The replacement arrived in just a few days and the fire looks great. Excellent service. Full marks. … Read Full Review

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★★★★★

“Faultless service”

Written on: 08/05/2016 by NJG28 (1 review written)

Quick response to queries and great advice plus delivered in 24hrs at a competitive price so I highly recommend Fireplace Megastore… Read Full Review

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★★★★★

“Snug as a bug in a rug”

Written on: 27/02/2016 by qwMiller71 (1 review written)

Looks good , simple to use , and so economical , it actualy warms the whole house . Get the correct combination of log and coal and you can not go wronged, wish we had made the change years ago. Hard to pick a problem as it works better than we thought it would… Read Full Review

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★★★★★

“Reliable”

Written on: 26/02/2016 by Hansen181 (1 review written)

Had the gas fire I was looking for at a very good price with a good delivery service … Read Full Review

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★★★★★

“Old fashioned pride of service”

Written on: 24/02/2016

Being in need of a new gas fire I went to Google in search of an outfit Ho I hoped would provide me with a satisfactory job and eventually chose these people. From the very start I have been extremely satisfied with each and every member of the company. From the lady on the switch board right up to the fitter their service was EXEMPLARY and not often found in today's market place. All they said would happen did happen and I was kept informed all the while on the status of the order. The… Read Full Review

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★★★★★

“Great product”

Written on: 24/02/2016 by Aliceb50 (1 review written)

Recently purchased a Celsi Puraflame Panoramic electric fire, very informative website to enable us to make a decision as to which fire would be best for our needs. Very good and prompt service & delivery… Read Full Review

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★★★★★

“Now I'm toasty warm”

Written on: 24/02/2016 by mcclellandi (1 review written)

Excellent to deal with would certainly go back. The gas fire was delivered when they told me and within a time slot. Would certainly recommend to friends… Read Full Review

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★★★★★

“LPG Gas Fire”

Written on: 24/02/2016 by morthwyl (1 review written)

Excellent service & delivery. Best price on web Very pleased… Read Full Review

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★★★★★

“Excellent”

Written on: 25/01/2016 by Bakerwall (1 review written)

So pleased I ordered from Fireplace Megastore. I saved about £150 and the fire came two days later and was excellent. We have already had it fitted and are so pleased with it. Thank you for such a pleasant, problem free transaction. Mrs Wall… Read Full Review

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★★★★★

“Brilliant service, great price”

Written on: 22/01/2016 by apWest491 (1 review written)

I ordered a Flavel Renoir gas fire from Fireplace Megastore last Monday (18th ) and asked if I could take delivery by Thursday ( 21st) as my fitter could fit the new fire on Friday (22nd) due to being without a fire in the lounge, our old fire suddenly becoming unserviceable. The sales person who was extremely helpful, said that he would do his utmost to see to it, I must say a promise is only a promise if it`s kept, and the promise most certainly was kept, thank you Fireplace Megastore you… Read Full Review

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★☆☆☆☆

“Poor Communication”

Written on: 28/12/2015 by JaceyRoss117 (1 review written)

We ordered a fireplace (£450) and it arrived within a week and was packaged well. However, we discovered we could not inset it into our wall, so contacted the company who emailed to say return the fireplace at our own cost which we did via DHL for £40. Nearly a month later still no refund and no replies to emails! Very Poor… Read Full Review

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★★★★★

“Excellent advice and follow up service”

Written on: 06/12/2015

Had really well informed and helpful advice on the phone about various products before ordering. Warned of delayed delivery time and kept updated. Delivery earlier than expected and then very good advice on how to accept delivery… Read Full Review

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★★★★★

“fireplace megastore”

Written on: 05/12/2015 by LandinWare (1 review written)

had excellent service from azam , could,not do enough for me… Read Full Review

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★★★★★

“Fireplace Megastore”

Written on: 03/12/2015

Could not order my fireplace via internet due to my location not being listed. However the staff were excellent when I ordered by phone. Part of my order was not in stock and I received a phonecall a day later with an expectation date. The fire arrived undamaged and earlier than anticipated. Very good company to deal with… Read Full Review

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★★★★★

“Fantastic and very reliable ”

Written on: 27/11/2015 by ReillyNewton (1 review written)

Ordered my fire, few weeks ago, it came very quick, very well packed and was the cheapest anywhere online or in the shops!!! Was worried about ordering such an expensive item online, but I neednt have worried, and I would recommend With no hesitation whatsoever… Read Full Review

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★★★★★

“Fantastic Service and Savings”

Written on: 27/11/2015 by gpMcGraw450 (1 review written)

Would recommend this site to anyone hoping to make good savings. Was informed there was a delay with expected delivery date but when I rang I was told that it was being sent out that day. Next day I was given a call from transport company and day and time organised around me couldn't have asked for more… Read Full Review

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★★★★★

“my new fire”

Written on: 23/11/2015 by janetstephen (1 review written)

excellent service staff very helpful fast delivery lovely fire at a very good price thank you very much. … Read Full Review

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★★★★★

“Good and prompt service”

Written on: 21/11/2015 by Sandovalel210 (1 review written)

Very helpful and a. Good service and pleased with the gas Fire… Read Full Review

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★★★★☆

“Very happy customer”

Written on: 19/11/2015 by CiaraOgle (1 review written)

Really happy with this website got a flavel gas fire from them it was £100 cheaper than most places got delivered in 3 days too… Read Full Review

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