Fireplace Megastore Reviews - www.fireplacemegastore.co.uk

★★★★☆
4.2 / 5
147
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Latest Reviews

★★★★★

“What a service!”

Written on: 14/03/2017 by Tyw432 (1 review written)

Ordered Friday, delivered Monday am! I had been quoted 3-4 weeks from other firms and the price was £100-150 cheaper than most. Excellent service… Read Full Review

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★★★★★

“Jazz gas fire”

Written on: 09/12/2016 by GraceReece (1 review written)

First class service from start to finish ,the fire was perfectly packaged , now fitted and we are very pleased with our purchase, I would definitely recommend Fireplace megastore to all my friends … Read Full Review

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★★★★★

“fireplace megastore true to their word”

Written on: 09/12/2016 by NeveahRivera (1 review written)

We are delighted with our new fireplace which was delivered on the right delivery day and time… Read Full Review

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★★★★★

“Remote control gas fire”

Written on: 08/12/2016 by Willoughby458 (1 review written)

The delivery time was excellent and the courier was very helpful. Superb fire although it does time to get used to the remote control adjustment. … Read Full Review

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★★★★★

“Very good customer service”

Written on: 08/12/2016 by Conleyez493 (1 review written)

Very pleased with this gas fire. It was easy to fit, with good instruction manual. It looks very stylish in brushed steel finish. The heat output is excellent. I had a small problem with a cracked coal base. It was replaced within 24hrs. Very courteous staff on the phone. Wouldn't hesitate to buy buy from them again… Read Full Review

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★★★★★

“Balanced Flue Gas Fire”

Written on: 08/12/2016 by MagdalenaMunn187 (1 review written)

Very prompt delivery. Exactly what was expected from the information given on the website. Heating engineer had no problems with installation… Read Full Review

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★★★★★

“Best price for the same product”

Written on: 06/12/2016 by Docdriver (1 review written)

After phoning and speaking to someone who was very helpful I decided to buy. The speed of delivery was very good and was packed well,no damage.the fire is now up and running and we are very pleased with it.once again good price,good product and good service… Read Full Review

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★★★★★

“Great Fire, speedy delivery”

Written on: 06/12/2016 by dxRamsey273 (1 review written)

Ordered this online and it was with me literally the next day. I managed to get the phone number wrong on my order so I emailed straight afterwards and the response back updating my records was instantaneous. Can't fault the service. Five star! … Read Full Review

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★★★★☆

“Gas Fire.”

Written on: 15/10/2016 by 317Arsenault (1 review written)

Ordered a new gas fire which arrived quite quickly. The facia surround was the wrong one,so I emailed Customer Services who replied the same day. My problem was solved, and the replacement arrived quicker than I expected. :)… Read Full Review

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★★★★★

“Great ,administration service”

Written on: 30/09/2016 by Subramanian70 (1 review written)

I ordered a fire from this company and it arrived very quickly. Unfortunately the matrix was cracked and broke in two.I emailed them explaining the problem. Also stating that I wasn't sure if it was cracked on arrival or if our fitter was responsible. They answered that as a gesture of good will they would replace it free of charge. The replacement arrived in just a few days and the fire looks great. Excellent service. Full marks. … Read Full Review

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★★★★★

“Faultless service”

Written on: 08/05/2016 by NJG28 (1 review written)

Quick response to queries and great advice plus delivered in 24hrs at a competitive price so I highly recommend Fireplace Megastore… Read Full Review

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★★★★★

“Snug as a bug in a rug”

Written on: 27/02/2016 by qwMiller71 (1 review written)

Looks good , simple to use , and so economical , it actualy warms the whole house . Get the correct combination of log and coal and you can not go wronged, wish we had made the change years ago. Hard to pick a problem as it works better than we thought it would… Read Full Review

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★★★★★

“Reliable”

Written on: 26/02/2016 by Hansen181 (1 review written)

Had the gas fire I was looking for at a very good price with a good delivery service … Read Full Review

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★★★★★

“Old fashioned pride of service”

Written on: 24/02/2016

Being in need of a new gas fire I went to Google in search of an outfit Ho I hoped would provide me with a satisfactory job and eventually chose these people. From the very start I have been extremely satisfied with each and every member of the company. From the lady on the switch board right up to the fitter their service was EXEMPLARY and not often found in today's market place. All they said would happen did happen and I was kept informed all the while on the status of the order. The… Read Full Review

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★★★★★

“Great product”

Written on: 24/02/2016 by Aliceb50 (1 review written)

Recently purchased a Celsi Puraflame Panoramic electric fire, very informative website to enable us to make a decision as to which fire would be best for our needs. Very good and prompt service & delivery… Read Full Review

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★★★★★

“Now I'm toasty warm”

Written on: 24/02/2016 by mcclellandi (1 review written)

Excellent to deal with would certainly go back. The gas fire was delivered when they told me and within a time slot. Would certainly recommend to friends… Read Full Review

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★★★★★

“LPG Gas Fire”

Written on: 24/02/2016 by morthwyl (1 review written)

Excellent service & delivery. Best price on web Very pleased… Read Full Review

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★★★★★

“Excellent”

Written on: 25/01/2016 by Bakerwall (1 review written)

So pleased I ordered from Fireplace Megastore. I saved about £150 and the fire came two days later and was excellent. We have already had it fitted and are so pleased with it. Thank you for such a pleasant, problem free transaction. Mrs Wall… Read Full Review

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★★★★★

“Brilliant service, great price”

Written on: 22/01/2016 by apWest491 (1 review written)

I ordered a Flavel Renoir gas fire from Fireplace Megastore last Monday (18th ) and asked if I could take delivery by Thursday ( 21st) as my fitter could fit the new fire on Friday (22nd) due to being without a fire in the lounge, our old fire suddenly becoming unserviceable. The sales person who was extremely helpful, said that he would do his utmost to see to it, I must say a promise is only a promise if it`s kept, and the promise most certainly was kept, thank you Fireplace Megastore you… Read Full Review

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★☆☆☆☆

“Poor Communication”

Written on: 28/12/2015 by JaceyRoss117 (1 review written)

We ordered a fireplace (£450) and it arrived within a week and was packaged well. However, we discovered we could not inset it into our wall, so contacted the company who emailed to say return the fireplace at our own cost which we did via DHL for £40. Nearly a month later still no refund and no replies to emails! Very Poor… Read Full Review

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