Apple Home Improvement Reviews - www.applehomeimprovements.co.uk

★★★★☆
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Apple Home Improvement - www.applehomeimprovements.co.uk

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Latest Reviews

★☆☆☆☆

“Shocking after sales ”

Written on: 04/11/2016 by PhilipBisby (1 review written)

3 times I have booked an appointment and 3 times nobody has turned up to fix the problem. I have a call at 6:45 asking what the problem is. I was told on the first 3 occasions that there was no weekend service, yet after telling apple I was writing a letter to FENSA all of a sudden they can do Saturday repairs. I was asked by the repreventative to call him back on a Saturday to confirm done details. If they gave a damn they would ensure they could take my details during the call which he… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 25/09/2016 by ksLittle1957 (1 review written)

From start to finish - awful. Meant to be 3 weeks which lasted 4 months. Appalling communication. Stressful to the point of becoming a nervous wreck. What should have been a beautiful Orangerie started looking like a coffin and eventually after weeks of complaining and then being put on the 'back boiler' we had a conservatory. Although not perfect it's finished. … Read Full Review

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★★★★★

“Apple Winds / Doors Amazing Service and Installation”

Written on: 20/09/2016 by MandC932016 (1 review written)

We had Apple replace our Windows and Door in June and were so very pleased with the complete service from start to finish. Really knowledgeable sales staff and professional, efficient and tidy installation team. We have had many comments about the finished product from neighbours and am so very pleased we went with the Apple Team. The installation staff work very hard and it actually was a pleasure to be in the house with them at the time - This is not something I normally say when having… Read Full Review

By Operationsmanager

Written on: 20/09/2016

Thank you for leaving such a wonderful review. The whole team will be so pleased to read this and so happy that you have had such a positive experience.

All the best,

Steve.

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★★★★★

“Friendly, polite and efficient.”

Written on: 20/09/2016 by Dodd149 (1 review written)

On time. Clean and tidy as they worked. Friendly and chatty as they worked explainin as they went along. Left the place clean and tidy… Read Full Review

By Operationsmanager

Written on: 20/09/2016

Thank you very much for taking the time to leave a review. Thank you for the 5 stars, the team will be pleased.

Best regards,

Steve.

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★★★★★

“Renewal of double glazed windows and bedroom balcony door”

Written on: 17/09/2016 by kenwardle (1 review written)

Commencing with the initial salesman attendance, followed by the detailed survey and final fitting of all units including one bay window. we could not have wished for better service or quality of fitting. We additionally noted that there was no pressure put on us by the salesman to buy, only good advice given irrespective of our decision whether or not to purchase. The surveyor also gave excellent advice on design features of each unit. In conclusion, we would certainly recommend Apple to… Read Full Review

By Operationsmanager

Written on: 20/09/2016

Thank you for your nice review Mr Wardle, really appreciated.

Best regards,

Steve.

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★★★★★

“window review”

Written on: 17/09/2016 by bethan13 (1 review written)

Thrilled with our new windows. Excellent service throughout.Would recommend Apple to family & friends… Read Full Review

By Operationsmanager

Written on: 20/09/2016

Thank you for leaving a review, we are so pleased that you are thrilled and enjoying your new windows.

All the best.

Steve.

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★★★★☆

“back porch ”

Written on: 16/09/2016 by pineroad (1 review written)

Quality of product excellent. Installation team efficient. Site left spotless .price at top end but good value. Small problem with door catch still to be resolved. Cannot fault company ethnic. … Read Full Review

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★★★★★

“JOB WELL DONE !!”

Written on: 16/09/2016 by RaulConnell (1 review written)

Our house looks completely different with the new cladding. Many people have stopped and admired it. My husband and I are thrilled to bits with it , Hubby wasn't 100% sure until he saw the finished results ,now he loves it . The two fitters were excellent - hard workers who knew what they were doing. We checked everything when they finished and it was perfect!We would recommend APPLE HOME IMPROVEMENTS to anyone!… Read Full Review

By Operationsmanager

Written on: 20/09/2016

Really glad your Husband approves of the transformation. Thanks a million for taking the time to leave this review.

Best regards,

Steve.

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★☆☆☆☆

“stear clear of this company”

Written on: 08/09/2016

Nice windows and doors but problems from start to finish with fitters shoddy workmanship, had to be reworked. Front door been adjusted so many times I have lost count. Now front door handle sheared off, replacement sheared off too within 6 weeks. Waiting for ever to get a new handle of the correct colour and ordered wrong part now still waiting for replacement handle. After care is also rubbish, your issue seems of little importance and takes for ever to rectify issues… Read Full Review

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★★☆☆☆

“Windows were fine but don't touch them for conservatories!”

Written on: 28/07/2016 by DisgruntledCustomer___ (1 review written)

According to Apple the damp course is 'supposed' to be below ground level. 3 attempts and still the wrong window handles are the wrong ones and they keep 'ordering the wrong replacements.' The bi-fold doors have sheered off the runners. They laid the wrong floor screed meaning it was 40m rather than 50m deep so had to have a flexible component added to prevent cracking. Then forgot to add quick drying agent so we're still waiting to be able to lay the floor a month/6 weeks later. The tatted… Read Full Review

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★★★★★

“First Class Service”

Written on: 20/07/2016 by Harnhamite (1 review written)

From the first point of contact to the Window installers hoovering the carpet after they had installed two large Bay Windows the service has been first class. We would not have expected anything less because we had an Apple Conservatory installed five years previous and have been totally delighted with the result. We were made aware of finance options if required, there was no " high pressures" sales techniques. We were given various options of design with the sales persons knowledge pointing… Read Full Review

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★★★★★

“New windows on first floor”

Written on: 04/07/2016 by dicksiedo (1 review written)

Four new windows of the highest quality fitted without any fuss or mess. The operatives were polite, quick and very professional. I would not hesitate to recommend this company to friends and family. … Read Full Review

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★☆☆☆☆

“Stay well clear of this company- go somewhere else”

Written on: 02/07/2016 by Johnconnellyuk (1 review written)

From start to finish this company have consistently carried out poor work, have lied, used poor quality subcontractors, we still have problems with our conservatory now and they won't even answer my calls. They've failed to carry out correct insulation but happy to take my well earned cash. Stay well away from this company and go elsewhere… Read Full Review

Disgruntledcustomer___'s Response to Johnconnellyuk's Review

Written on: 28/07/2016

The subcontractors they use are what lets them down. The screed layers had only done 1 other job for Apple and they messed up our screed. Apple weren't interested even when we complained to the ombudsman.

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Disgruntledcustomer___'s Response to Johnconnellyuk's Review

Written on: 28/07/2016

The subcontractors they use are what lets them down. The screed layers had only done 1 other job for Apple and they messed up our screed. Apple weren't interested even when we complained to the ombudsman.

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★★★★☆

“Four Windows”

Written on: 28/06/2016 by jcSchmidt1947 (1 review written)

Delivered within stated time. Arrived on time. Fitted all windows in less than the forecast time with minimal damage to surrounding areas. Fitters were polite and hard working. Neighbours have said they look good and more substantial than their own which have recently been supplied by a rival supplier… Read Full Review

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★★★★☆

“Glass Conservatory Roof Replacement”

Written on: 24/06/2016 by maching (1 review written)

The whole process was easy to put in place and was delivered to time. The fitters arrived to time and were clean and tidy in their approach to the work. The job was completed under time scale and we were left with a room that was ready for use. The whole area was cleaned post completion of work. We are surprised by the difference the new glass roof has made especially the reduction of noise in heavy rain and we have had a lot of that in the weeks since the roof was fitted. The idea of self… Read Full Review

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★★★★★

“Excellent service from all Apple staff involved”

Written on: 23/06/2016 by stellamarie (1 review written)

We are returning customers after having a purpose designed and built sun room 12 years ago. Now we have had a new door made from another ground floor room into our garden. Superb service from surveyor through to the installation team. Everyone very professional, clean and tidy work. Can't fault Apple at all and highly recommend them. Nothing I didn't like… Read Full Review

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★★★☆☆

“roof replacement”

Written on: 23/06/2016 by ianjonesjudd (1 review written)

The Salesman used the old tactics 10k to 5k phone call to Manager. The installation was rushed and the conservatory left in a mess, not enough cleaning carried out I had to spend quite a time cleaning myself… Read Full Review

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★★★★★

“Home improved, perfect.”

Written on: 23/06/2016 by Netymel (1 review written)

Stress free from start to finish. Appointments made for our convenience and kept. The installers were very professional, taking pride in their work and doing the job with minimal mess and intrusion, and were friendly too. The results were excellent… Read Full Review

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★★★★☆

“Good product well constructed”

Written on: 23/06/2016 by dontwant123 (1 review written)

Pleased with the finished conservatory but not sure it was worth the cost. Only gripes - The plasterers splashed plaster all over the place, I know it is difficult to avoid but we are still finding bits stuck to conservatory, even the inside of the roof. The finished floor level, now that we have carpeted, is too high to allow a door mat to fit under the inward opening door to the exterior. Therefore in wet spells drips from door onto carpet when opening door. For other customers stick out for… Read Full Review

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★★★★☆

“Replacement Conservatory”

Written on: 23/06/2016 by Hanna1961 (1 review written)

We are very pleased with the replacement conservatory fitted by Apple Home Improvements. The company provided an efficient service from the point of sale to the final inspection. The standard of materials used is good quality and we have not experienced any problems since the project was finished. We now have an extra room which appears to be the same temperature as the rest of the house, which we can use all year round… Read Full Review

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