Amdega Conservatories Reviews
Latest Reviews
★☆☆☆☆
“Worst Company Ever Dealt With”
Written on: 16/05/2013 by drunken_master (1 review written)
Do NOT go with this company. We had a conservatory "built" by them in the past. Estimated time to build was 2 months. Left 75% completed after three years worth of work. Never respond to any calls. We were assigned a project manager who left the company 6 months after our work was started because of stress. If you go with them you will have a half finished conservatory but they will take all your money and more (they make up extra expenses as they go along). (read more)
★☆☆☆☆
“Worst company ever!”
Written on: 14/01/2012 by tric666 (1 review written)
I read previous reviews of this company, and was jealous that some customers have managed to extract goods/services for appalling workmanship from Amdega, after they filed for bankruptcy. Unfortunately we were not so lucky. Eight years on from our installation, the heap of rubbish still leaks, the door doesn't shut properly, eleven (yes, eleven) windows have failed units (despite ALL the windows being replaced twice), the floor levels are incorrect resulting in a strange step into the room,... (read more)
Stevebright's Response to tric666's Review
Written on: 02/01/2013
Amdega Conservatories as a whole are were a superb product in its day. If you have a problem getting items fixed then give me a call 07950400405 let me see if I can help you.
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★☆☆☆☆
“To the ex directors WHARTON etc. Are you still in a...”
Written on: 04/11/2011
So bad was your company in every respect, I would not anyone to suffer like we did, planning, admim, quality, leaks, double glazing units filling with water, rot, timings, guarantees that seem to have flexible T and Cs, lies about contractors on their way etc, 'lost' letters, appalling customer care.etc etc etc. We had the last laugh as when just as we were about to expose to the world you refunded our money, not only once, but twice, oh and then you replaced the goods. Thank you so much... (read more)
Fredperry1874's Comment
Written on: 28/09/2012
Planning? I did planning at Amdega, what was the problem? Are you just a person who makes a living complaining, or do you work for a n other conservatory company. If you have a conservatory, I hope it falls on your head :)
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★☆☆☆☆
“Questions you should ask before going too far”
Written on: 09/10/2011
We had an Amdega orangery installed, or I should say nearly installed, last year while the company was going under, and it was one of the worst experiences of our life. The project took over a year and was high stress throughout. They left the building leaking and we had to pay to get it fixed. It is already falling apart and there is nobody to take any responsibility for it. The brand has now been bought by Everest but they did not take on the responsibility for anything Amdega had... (read more)
★☆☆☆☆
“Amdega trading again - my terrible story of rot”
Written on: 28/09/2011
I had an Amdega conservatory to replace the roof of an original victorian hot house. It was sold as the rolls royce of greenhouses and would outlive me. It looked great when it was finished but soon afterwards the double glazed panes filled with water and continued to be replaced under warranty. After a couple of years and many new units (including horrible fitting that had to be redone) Amdega agreed to replace all the units with single glazing. A few years on and quite cronic rot started... (read more)
★☆☆☆☆
“Amdega name bought by Everest, NOT established since 1874.”
Written on: 23/08/2011
We paid a deposit with Amdega, banked the day before they went into administration. We have nothing to show for it and probably will get nothing back. I see that the Amdega name has been bought by Everest. How can they advertise that they have been established since 1874? ESTABLISHED SINCE 2011! (read more)
Guest's Comment
Written on: 27/08/2011
Report Everest to the Advertising Standards Authority
www.asa.org.uk/.../How-to-complain
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★☆☆☆☆
“faiure to respond to queries and failure to deliver ”
Written on: 14/08/2011
Failure to respond to phone calls---Was always at a meeting!! Failure to deliver a plumber/joiner/tiler/wooden blinds/proper cement/. Present company since 1874 failure to honour orders from 2 years ago but still allowed to trade under AMDEGA SINCE 1874? Today i have contacted Companies House with a request to ask why they are still aloowed to trade and advertise under AMDEGA since 1874 whe they went belly up recently. DO NOT TOUCH THIS COMPANY WITH A 10 ft BARGEPOLE. (read more)
★★★☆☆
“How To Rub Salt Into A Wound...”
Written on: 03/08/2011 by rogermayles (1 review written)
I was absolutely astounded to see Amdega's advert in The Saturday Telegraph (30.7.11).Not only was it the same advert as before but it still stated "Amdega since 1874" I thought that Company went into Administration in April 2011 causing untold misery to staff ,contractors and customers.Surely it should read to be fair to everyone "Amdega since 2011" Not only is the advert the same but the web-site uses the same designs of pages,the same outside site photographs and the same exagerated... (read more)
Espionage's Response to rogermayles's Review
Written on: 27/08/2011
Report Everst to the Advertising Standards Authority www.asa.org.uk
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★☆☆☆☆
“The worst decision we ever made.”
Written on: 21/07/2011 by karinbrawn (1 review written)
This company is back in business. The name has been bought by Everest and is now able to trade with impunity. We went through the most painful time of our lives trying to recoup the enormous investment we made in a product which, in the state it was put up in, was almost worthless. If you do chose to invest in this product you need to be aware of a few things we discovered to our cost: The product is not a hardwood product (whatever the salesman tells you.)We eventually managed to get our... (read more)
★★★★☆
“Amdega stock”
Written on: 07/07/2011
I work for a company who acquired a lot of amdega stock, this is excellent quality stuff but much of it is incomplete. I have noticed a few members mentioning they are missing parts etc. If this is the case we may be able to help. In the next few weeks we are listing what stock we have ranging from conservatories to summerhouses on a site called bidspotter.com if this is any use to the many people out there who are in this position or are looking for a bargain and are in the position to... (read more)
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Showing 1 - 10 of 78 Reviews
★☆☆☆☆
“I don't think it is fare to blame Amdega staff for...”
Written on: 24/05/2011
I don't think it is fare to blame Amdega staff for faults on conservatories. It was the Directors to blame. They never paid suppliers therefore no supplys came in to put the faulty conservatories right. All staff at Amdega worked there socks off and got no reward or praise and in the end they were not even given a warning that Amdega was going bust. THey were told on the day their jobs were gone and they were not being paid. (read more)
Guest's Comment
Written on: 03/07/2011
As a customer dealing with Amdega, the staff were rude and very complacent. They treated their customers in a very off hand way. You only have to see the pages of complaints against Amdega. Based on my experience from staff dealing with customers complaints Amdega have got everything they deserved. At least future customers will not now be put in the same position. Another case of a British company thinking its doing the customers a favour by dealing with them. Good riddance.
A dissatisfied owner of a leaking Amdega conservatory, who is out of pocket because Amdega wouldnt come and repair it!!
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Stevebright's Comment
Written on: 02/01/2013
I completely agree. I used to work for them in the past as a fitter and they used to treat everyone the same it was all for them. I now own my own business repairing these badly fitted conservatories and have done so for over 25 years. I still love the product immensely and feel sorry for all those people that have so many problems with there Amdega conservatories even now. When a company only ever thinks about is money they don't last long. In the old days of Amdega all the jobs where rigorously checked prior to completion and the fitters leaving site.
I find it so sad that it had to come to what it did but it was inevitable...
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★☆☆☆☆
“Great, so now i am left with a conservatory which is...”
Written on: 04/05/2011
Great, so now i am left with a conservatory which is up and glazed but leaks badly, missing parts, unfinished blinds, a broken window which the fitter smashed, and not painted.
Thank god i managed to get them to re-fit the flashing which was left off for over a year.
(read more)
Creativebuild's Comment
Written on: 09/05/2011
i do know of a couple of fitters and i myself once did building for amdega, where in the country are you, perhaps i can help
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Guest's Comment
Written on: 07/06/2011
Creativebuld - happy to talk to you. Do you have contact details.
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Guest's Comment
Written on: 25/06/2011
yes, if you would like to go to www.creativebuild.co.uk or email me at creativebuild@blueyonder.co.uk I will get back to you asap. Many Thanks Andy
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Guest's Comment
Written on: 27/06/2011
I have been fitting Amdega Conservatoriues for over 20 years if I can be of any assisatnce call me on 07950 400405
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Stevebright's Comment
Written on: 02/01/2013
If we can be any service to you then Please contact us www.amdegaconservatoryrepairs.co.uk
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★☆☆☆☆
“I have been in contract with Amdega for 3 and a half...”
Written on: 04/05/2011
I have been in contract with Amdega for 3 and a half years now to build for me a contemporary conservatory. This has cost me £50k and all I have to show is a building site at the back of my house and an unfinished structure which had so many problems, it requires demolition. Now I find that Amdega has gone into administration and I have lost the lot. It will take me more cash through a loan to have the unfinished structure demolished and removed and to attempt to put my house back to where... (read more)
Creativebuild's Comment
Written on: 09/05/2011
where in the country are you, perhaps i can help, i am an ex builder for amdega and i also know some ex-fitters.
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Stevebright's Comment
Written on: 02/01/2013
If we can be of any help regarding your situation give us call or go to our web site on www.amdegaconservatoryrepairs.co.uk and if we can help you in any way in the future.
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★★☆☆☆
“I bought a conservatory from Amdega two years ago,...”
Written on: 03/05/2011
I bought a conservatory from Amdega two years ago, which now leaks like a sieve. From day one when the order was placed the staff at Amdega have been arrogant and unhelpful. They can blame the owners all they want but the staff in Amdega Customer Services and Project Management have acted all along as if they are doing me a huge favour dealing with me. I know these problems start at the top, but the staff responsible for Amdega's customers appear to feel they are superior to the people like... (read more)
Creativebuild's Comment
Written on: 09/05/2011
where in the country are you, perhaps i can help, i am an ex-builder for amdega and i know of fitters who are very good at their job who have been let down by amdega as i have.
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Guest's Comment
Written on: 08/07/2011
As a ex Amdega Employee I fully concur That office staff did not appear to know their jobs I worked on Despatch and was horrified at the number of parts to follow, and the number of items to be sent to site or picked up by fitters to do repairs before completion of the conservatory.
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★☆☆☆☆
“AMDEGA HAS CALLED IN THE ADMINISTRATORS THIS MORNING...”
Written on: 27/04/2011
AMDEGA HAS CALLED IN THE ADMINISTRATORS THIS MORNING AND IS NO LONGER TRADING (read more)
Maestro62's Comment
Written on: 27/04/2011
workforce informed at 11 am all jobs lost amdega wound up no longer trading
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667667's Comment
Written on: 28/04/2011
Employees were asked to leave an informed they will not be getting paid today for the month they have already worked
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667667's Comment
Written on: 28/04/2011
Empolyees were asked to leave and told they will not be getting paid today for the month they have just worked!!
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★☆☆☆☆
“They delivered our conservatory just before Christmas...”
Written on: 21/04/2011
They delivered our conservatory just before Christmas 2003 (their request), but didn't install until Feb 2004 but took the full payment in Dec. The delivery guy deposited the timber structure all over the front of our garden and departed. It was down to myself and my wife to clear everything away and store. Once installed it leaked and after many, many phone calls and 3 attempts to fix it still leaks 6 yrs later. Plus the timber is starting to warp now, and glass units are starting to fail.... (read more)
Amdega Customer Services's Comment
Written on: 21/04/2011
Amdega's new management team is extremely concerned to read your comments and takes them very seriously. May we respectfully request that you make contact with Donna Jackson, Customer Services Manager, on 01325 349565 to allow us the opportunity to discuss these matters in full.
<br/>
<br/>Kind regards
<br/>The Management Team
<br/>Amdega Ltd
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★★★☆☆
“The sun room is complete and I am looking forward to...”
Written on: 13/04/2011
The sun room is complete and I am looking forward to using it this summer. My thanks to the Amdega contractor, Mr. B. Farmer, who ably organised his team whenever required in order to complete the project(- following delays due to the winter weather & deliveries.) Eveyone was polite and professional in their approach. In addition I also have a spacious patio to enjoy which Mr Farmer`s team built as an extra.
Thanks also to the Project Manager, Mr P Stephens, who made several visits to site.
(read more)
★★★★☆
“My Amdega conservatory is now ten years old and is an...”
Written on: 09/04/2011 by gatesby (1 review written)
My Amdega conservatory is now ten years old and is an absolute joy. We get so much enjoyment from it and it is a valuable addition to our living space.
I read all the reviews from the knockers and internet crusaders and am happy to say that my experience has been everything I hoped, yes things don't always go as expected but all in all I'm happy with my journey.
I'd like to give credit where due, I rang their Head Office recently for some advice and spoke to a really helpful chap in the...
(read more)
★☆☆☆☆
“THEY OFFER AN EXCELLENT PRODUCT BUR AFTER THE 10 YEAR...”
Written on: 29/03/2011 by PETROLOSS (1 review written)
THEY OFFER AN EXCELLENT PRODUCT BUR AFTER THE 10 YEAR WARRANTY PERIOD THEY ARE NOT INTERESTED ANYMORE AND YOU ARE ON YOUR OWN. THEY SAY THEY DON'T HAVE THE RESOURCES TO DO OUT OF WARRANTY WORK. PITY THEY DON'T TELL YOU THIS WHEN YOU ARE BUYING THEIR PRODUCT. I DON'T KNOW HOW THEY HAVE SURVIVED SINCE 1874 WITH SUCH AN APPALLING ATTITUDE BUT I WOULDN'T BUY ANOTHER AND CERTAINLY WOULDN'T RECOMMEND THEM TO ANYONE!! (read more)
Edwardjayster's Response to PETROLOSS's Review
Written on: 19/04/2011
are the end of our warranty, we were put in touch with a young man called [name removed], if you called Amdega Direct i sure they could put you in touch with me. Great Work and a Fantastic Price!! doesnt charge like the prices like the other companies.
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★★★☆☆
“Our dealings with Amdega were wonderful at first....”
Written on: 27/03/2011
Our dealings with Amdega were wonderful at first. Construction and installation went very smoothly. No issues at all. The problems began when we needed service and had to wait months for windows to be repaired. Had the same glass fail twice and repaired under warranty. When it failed again, we were told we were not covered any longer, even after forwarding a copy of the original contract. We were told the original installer no longer worked with Amdega and we had to use someone else (who... (read more)
Amdega Customer Services's Comment
Written on: 28/03/2011
Amdega's new management team takes your comments extremely seriously and would welcome the opportunity to discuss your experience. Can you please therefore contact Donna Jackson, our Customer Services Manager, on 01325 349 565 or email customer.services@amdega.co.uk.
<br/>Kind regards
<br/>Amdega Limited
<br/>
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Showing 11 - 20 of 78 Reviews
★★★★☆
“3 months ago, I would have given Amdega no stars at...”
Written on: 20/03/2011
3 months ago, I would have given Amdega no stars at all despite my very beautiful conservatory because we have had endless problems with the company over the last 18 months - wrong and missing part, severe leaking and a totally appalling customer service, which had clearly become well-known. However, the recent takeover has totally changed the situation and I honestly believe Amdega is getting there. My recent dealings with Amdega have been great. Work has now been properly completed and... (read more)
★★★☆☆
“Recent repair under guarantee to one faulty window has...”
Written on: 18/03/2011
Recent repair under guarantee to one faulty window has just been done after 7 months wait. During that time, of course, letters, emails and about 15 phone calls have been made. Also it took longer than this to be reimbursed our deposit for the job.
Contractor was excellent & did a good job & informed us Amdega now had new management. We live in hope that they can actually improve.
We have a lovely conservatory now but it took 5 attempts for them to build & then they took us to court...
(read more)
★★★★★
“ I have read all of the reviews posted on your website...”
Written on: 12/03/2011
I have read all of the reviews posted on your website and can only conclude that some of the comments are fictitious and made up by past employees who were not capable of meeting Amdeaga's high standards and such have had their appointment's terminated. I have first hand experience of Amdega's first class joinery facility, and seen many examples of successfully completed projects. I would suggest anybody considering an Amdega conservatory visit their workshops and/or visit some past... (read more)
★★★★☆
“We found our Project Manager, Aaron, extremely helpful...”
Written on: 03/03/2011
We found our Project Manager, Aaron, extremely helpful and pro active. The Amdega fitters were also very efficient. The finished project looks exactly as we thought it would and we are looking forward to some excellent weather when we can throw the doors open and enjoy the conservatory and the garden together.
Mrs J. Strazzer, London
(read more)
★★★★★
“I have been very happy with my consevatory the fitters...”
Written on: 02/03/2011
I have been very happy with my consevatory the fitters and staff at the main office have been helful diligent and very proffesional. The work was completed on time and queries were dealt with promptly (read more)
★★★★★
“The final result surpassed our expectations. There...”
Written on: 28/02/2011
The final result surpassed our expectations. There were difficulties along the way but following management changes at Amdega all issues were resolved. (read more)
★★★★★
“This would not have been the rating for Amdega last...”
Written on: 25/02/2011 by jennyruston (2 reviews written)
This would not have been the rating for Amdega last year as under the terms of the warranty we should have had a number of problems solved and the warranty fee refunded. How different is the attitude now. We know that the company has been taken over and it really shows. We have received outstanding service from all departments since they took over and their customer service manager deserves a special mention. A first class member of the new transformed team. We bought from Amdega because we... (read more)
★★★★★
“we love our Amdega conservatory.It has stood the test...”
Written on: 24/02/2011 by neil MacCormack (1 review written)
we love our Amdega conservatory.It has stood the test of time, now 9 years old it still looks as good as new. Any small problems we have had have been dealt very efficiently by the warranty department. They have been a first class company to deal with. (read more)
★☆☆☆☆
“The reviews which have high ratings are completely...”
Written on: 18/02/2011
The reviews which have high ratings are completely different from my real life experience. They are disorganised, expensive and low-quality. The currently management is concerned about financial return not a long-term business. We have had 4 project managers. They have had our money for 1 year and still no conservatory! (read more)
Amdega Customer Services's Comment
Written on: 16/03/2011
At Amdega we take your comments very seriously and would welcome the opportunity to discuss these comments with you as soon as possible, and to also resolve any outstanding issues. Can you please therefore contact Donna Jackson, our Customer Services Manager, on 01325 349565 or email customer.services@amdega.co.uk.
<br/>
<br/>Kind regards
<br/>Amdega Limited
<br/>
Reply to this comment
★★★★☆
“Like many posters on this thread I have had my...”
Written on: 07/02/2011 by thommo1948 (1 review written)
Like many posters on this thread I have had my problems with Amdega in the past under its warranty scheme. However I noticed that the company was recently purchased by a specialist fund called Endless, financed by HSBC, and had installed a new management team.
I decided to contact the new team about the blown panels and leaks in my 7 year old conservatory. What a transformation in attitude and customer service now that the business has been refinanced. Admittedly I had to pay a fee for a...
(read more)
Claire Cattran's Response to thommo1948's Review
Written on: 01/03/2011
I found this review not helpful because...we have not had the same experience in service. Its been three years and we are still not complete with leaks and promises of returned phone calls. I really expected with the new management that things would change at Amdega. Sadly I can not say so. Its been stressful and extremely disappointing to say the least.
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Showing 21 - 30 of 78 Reviews
★★★★★
“I absolutely love my Amdega conservatory. I don't...”
Written on: 03/02/2011 by Jane Warden (1 review written)
I absolutely love my Amdega conservatory. I don't think I could have had anything quite as nice from anywhere else. Although the original install last Spring did start badly for various reasons, a change of Project Manager to Aaron Corcoran swiftly brought everything to a happy conclusion. He certainly knows what Customer Care means. This was further demonstrated when the recent bad weather revealed a damp fault. Builders were here in no time and great care has been taken to put... (read more)
★★☆☆☆
“I have a 10 year old timer Amdega conservatory that...”
Written on: 03/02/2011
I have a 10 year old timer Amdega conservatory that leaked for three years before Amdega finally stopped the water coming in. On discovering that the original installers had poorly fitted the guttering and the leak had rotted the fascia I made a claim against their warranty. It has taken over a year to attend to the defects with some still outstanding. Their after sales service is non existent the warranty is not worth a candle and they have an inability to schedule materials and operatives... (read more)
Amdega Customer Services's Comment
Written on: 15/04/2011
Amdega is very sorry to read your comments and we would welcome the opportunity to discuss your experience and to ensure that there are no outstanding issues. Can you please therefore contact Donna Jackson, our Customer Services Manager, on 01325 349 565 or email customer.services@amdega.co.uk.
<br/>
<br/>Kind regards
<br/>Amdega Limited
<br/>
<br/>
<br/>
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★★★★★
“First class product; high level of customer service...”
Written on: 23/01/2011
First class product; high level of customer service and excellent builders to install. We had very positive experience and now have an excellent conservatory.I would like to have known that planning permission could have been sidestepped by putting external quality doors between the new conservatory and the house. This avoids any nonsense from District Surveyors about the depth of foundations also.Check this out Otherwise I am very impressed by Amdega and rate them and their product as... (read more)
★★★★★
“Our beautiful Amdega summerhouse was put up in late...”
Written on: 22/01/2011
Our beautiful Amdega summerhouse was put up in late July so we have now had it for over six months, through a tough winter and some monsoon like weather too. It is looking lovely, the cedar shingles now weathered to a soft grey which fits in with our garden, and it is snug and watertight as anything. I cant understand the negative reviews on this website as our experience is of a professional company providing a really superb product. I just want the weather to warm up now so I can enjoy the... (read more)
★★★★★
“It was well organised with a very helpful group of...”
Written on: 20/01/2011 by annesmellie (1 review written)
It was well organised with a very helpful group of builders. No hassles and no hitches (read more)
★★★★★
“This is our second Amdega. We were delighted with our...”
Written on: 13/01/2011
This is our second Amdega. We were delighted with our first 27 years with our Amdega conservatory and are looking forward to the next 27 years in our new Orangery.
Our builder/fitter Brian Farmer did a wonderful job and couldn't have been more helpful.
We are delighted with the product and the company and have no hesitation in recommending them to future clients.
Paul and Anne Reed
Nottingham
(read more)
★★★★★
“We now have a great, and much admired, product from...”
Written on: 12/01/2011 by Peter Tavernor (1 review written)
We now have a great, and much admired, product from the top brand and an appreciating asset. We returned to Amdega for a conservatory in late 2009 after having bought a summerhouse 10 years ago (that is still as new). Many of the comments we read on the this review centre were, sadly, our experience when it came to customer service - what had happened, the organisation was clearly going through a very difficult time, despite the undoubted quality of design and product finish. We now have a... (read more)
★☆☆☆☆
“You will be glad to hear that Amdega have at long last...”
Written on: 12/01/2011
You will be glad to hear that Amdega have at long last replaced the roof and we now have the conservatory that we paid for! It ' s just a shame that their service has just been so shambolic and it ' s taken them so long to rectify the problems. Their product is very good, we ' ve just been let down by their bad service. (read more)
Amdega Customer Services's Comment
Written on: 16/03/2011
We are very disappointed to read your comments. Amdega is in the process of completing outstanding issues and also improving on the level of service that we provide to our valued clients. We would therefore be extremely grateful if you could give us the opportunity to discuss your project by contacting Donna Jackson, Customer Service Manager, on 01325 349 565 or email customer.services@amdega.co.uk.
<br/>
<br/>Kind regards
<br/>Amdega Limited
<br/>
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★☆☆☆☆
“Don't buy anything from Amdega. ”
Written on: 17/11/2010
Don't buy anything from Amdega.
We are now into our 4th month of a project that could be done in 4 weeks. Quality of the product is good, just the time it has taken to get there, and it still has not been finished. The so called project manager is the most inept person i have ever met.
If you like spending hours on the phone chasing progress then go for it.
Not good value, keep away, no matter how good the sales man makes Amdega sound.
If you use them record every detail, days trademen...
(read more)
★★★★★
“Our AMDEGA greenhouse was installed at the end of...”
Written on: 11/11/2010 by tinkerbell405 (1 review written)
Our AMDEGA greenhouse was installed at the end of September. It has surpassed all our expectations and is both lovely to look at and functional. The design is from the new line of AMDEGA greenhouses and the design team at AMDEGA were brillient, helpful and professional. The finished article looks a million dollars. The attention to detail in the assembly was amazing and the solid cedar wood staging would not look out of place in a modern stylish kitchen. The Assembly team were punctual,... (read more)
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Showing 31 - 40 of 78 Reviews
★★★★★
“Having read the previous reviews, I am somewhat...”
Written on: 09/11/2010
Having read the previous reviews, I am somewhat surprised at the negative comments. The greenhouse Amdega have installed for us, is beautiful to look at, of solid construction and is much admired.
The designer was nothing but helpful, and the fitters were polite, hardworking and their work could not be faulted.
There was quite a delay in the greenhouse arriving, and the build took longer than originally stated, but that is a small price to pay sometimes.
We certainly had no problems with...
(read more)
Tinkerbell405's Comment
Written on: 12/11/2010
I found this review very helpful because it was on greenhouses and was recent.
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★★★★★
“Go no where near this company and avoid at all costs. ”
Written on: 09/11/2010 by Jonty Camsey (1 review written)
Go no where near this company and avoid at all costs.
quite frankly the most inept company on planet earth..
(read more)
Ramblerman's Response to Jonty Camsey's Review
Written on: 12/11/2010
Totally agree, absolute rubbish company and product
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★★★★☆
“ After a bumpy journey, we are now enjoying our...”
Written on: 08/11/2010
After a bumpy journey, we are now enjoying our lovely new orangery which is an elegant and practical addition to our home. We can now feel we are in the garden all of the year. Our recent visit to the Amdega factory filled us with confidence that with new leadership and management in place, the company is on track for renewed success.
October 2010
Dr Pauline and Tony Weight
Bedfordshire'
(read more)
Tinkerbell405's Comment
Written on: 12/11/2010
I found this review very helpful because it was recent and relavant.
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★★★★★
“We have had our Amdega conservatory for 10 years. It...”
Written on: 13/10/2010 by lolamk2 (1 review written)
We have had our Amdega conservatory for 10 years. It has been the best purchase ever. We spend more time in it than any other room.
The quality is superb and the installation went without a hitch.
We are so pleased with it that we have comissioned a garden room from Amdega.
Hopefully to be completed very soon
(read more)
Kapkina's Response to lolamk2's Review
Written on: 18/12/2010
Is your garden room completed now?
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★★★★★
“I am very surprised by the other reviews as I have...”
Written on: 13/10/2010 by summerhouse1 (1 review written)
I am very surprised by the other reviews as I have only good things to say about Amdega. They put up a summerhouse for us two months ago and it is delightful - lovely design, very well made, no faults, just as good if not better than the picture in the brochure. The supervisor who put it up, Christoph, was dedicated and very careful, paying attention to the details -I watched him fitting the cedar shingles on the roof which he did with great care and he never stopping working so that it went... (read more)
★☆☆☆☆
“Amdega providing shockingly bad customer service. We...”
Written on: 08/10/2010
Amdega providing shockingly bad customer service. We bought the sales pitch and then regretted it for the next 6 months. The product is actually good but we would never buy from them again because of the way we were treated. I would not recommend this company to a friend - or anyone else for that matter! (read more)
Amdega Customer Services's Comment
Written on: 15/04/2011
Please be advised that Amdega takes your comments extremely seriously. Further to our recent takeover we now have the opportunity to improve outstanding service issues. We would be grateful if you could give us the opportunity to discuss your Amdega and address any outstanding issues by contacting Donna Jackson, Customer Service Manager on 01325 349 565 or by email: customer.services@amdega.co.uk.
<br/>
<br/>Kind regards
<br/>Amdega Limited
<br/>
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★★★★★
“Our conservatory style kitchen extension was installed...”
Written on: 10/09/2010 by james rees (1 review written)
Our conservatory style kitchen extension was installed in 2005, and it has stood the test of time brilliantly. The design and installation team were efficient and professionall - even setting up a temporary kitchen up for us while the work was carried out. This was a godsend.
The occassional issues that inevitably crop up on this kind of project were sorted out promptly with the aid of their project manager. He was always knowledgeable and helpfull. We have not had to contact Amdega at all...
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Karinbrawn's Response to james rees's Review
Written on: 12/09/2010
It is so different from what we experienced. Our kitchen extension is a year down the line and still not complete. We were without a kitchen with a huge hole in our wall for six months right through this last really terrible winter. No heating, no light, nothing except an old freestanding cooker in an empty room, no sub-contractors willing to come out to us because they had not been paid and worst of all promises made by their commercial manager - who actually came out to see us as it was so bad -failed to materialise. No completion schedule, weekend visits every now and again and no action until a brand new project manager finally took control. Funnily enough he has now left the company as he could not believe what they were like. I have had my review taken off this website and yet it was all true- am appealing to get it re-instated. We spent a fortune - 90% up front - and still feel cheated even though we are nearly coming to the end of the nightmare.The only way we got Amdega to do anything was to commission reports by an independent structural engineer and a very vigilant building inspector who was shocked at what he found. Unless you need building regs, you have no way you can force the company to ensure that things are properley built - we had no damp proofing, cold bridging, the gutters were not insulated when they were finally installed, the roof had no ridge capping, the building was only painted with a base coat which according to one of their project managers is all that is covered in the contract, the roof leaked, the windows leaked and within two months there was mould on the wood and it had bent and bowed. The building was fixed to the floor with four screws and balanced on little blocks of wood at the back! Our builder tried to help and agreed to do extra work to accomodate incorrect measurements by our first project manager (we have had 3 now) - only to find he didn't get paid either despite written and verbal confirmation that Amdega would pay his costs. Instead they wanted to take it off our final 10%! Full County Court proceeedings were under way before he got a cheque - 8 months late. I can only hope that the new management will finally get on top of these issues and ensure that the promises made at the sales and marketing stage are kept instead of falling so woefully below even basic standards of service and build quality.Only go with this company if you are prepared to fight every step to get things sorted.
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★★★★☆
“ Our Amdega conservatory went up in 1998 with a...”
Written on: 08/09/2010 by berrho (1 review written)
Our Amdega conservatory went up in 1998 with a minimum of disturbance, and even when the gutters overflowed due to faulty connection with the drains the matter was put right the next day, and Amdega was very easy to deal with. Since then our family and friends have been using the conservatory on an almost daily basis as it is a bright and very welcoming room in which it is a pleasure to sit and work or laze . There have been no problems with leaks or draughts and even the paintwork is... (read more)
★☆☆☆☆
“Ahhhh Amdega where do I start.....I think a good...”
Written on: 09/08/2010
Ahhhh Amdega where do I start.....I think a good opening statement would be to implore anyone reading this review to AVOID THIS COMPANY AT ALL COSTS!!!!! Words quite simply fail me in terms of describing how inept they are. There is not a polite adjective that can be used to fully describe the disasterous experience we have had with this lot.
We were completely taken in by the advertising and smooth sales operators and fully expected a smoothly run project with a premium product at the end....
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Jam13's Comment
Written on: 16/08/2010
Was the name of your one "completent" person [name removed] - I have found him to be genuinely helpful but am amazed he is still with Amdega after 3 months - this makes me think that it must be Steve who has left - surely there can't be 2 competent staff working at Amdega?
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Amdega Customer Services's Comment
Written on: 15/04/2011
Amdega's new management team takes your comments extremely seriously and would welcome the opportunity to discuss your experience and resolve any issues that may be outstanding. Can you please therefore contact Donna Jackson, our Customer Services Manager, on 01325 349 565 or email customer.services@amdega.co.uk.
<br/>
<br/>Kind regards
<br/>Amdega Limited
<br/>
Reply to this comment
★☆☆☆☆
“Here we go, please see emails below to Amdega. Their...”
Written on: 26/07/2010
Here we go, please see emails below to Amdega. Their arrogance goes beyond comprehension:
Date: Mon, 26 Jul 2010 14:12:37
To: deleted by moderator@amdega.co.uk
Reply-To: deleted by moderator@aol.com
Subject: The Truth Hurts
Dear Mr deleted by moderator,
How you run your business is beyond me and I am sure many other clients.
I expect everything to be done tomorrow including the bends. deleted by moderator is at HQ today and he can find bends for my job your explanation is not...
(read more)
Paul Jamieson's Comment
Written on: 30/07/2010
This is identical to the serious problems that I am experiencing with Amdega. I have the media involved already, and they are very interested in your case. I also have an excellent legal team that will be able to assist. Please call me anytime on mobile 07734 844 293 if you want to link up.
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Jam13's Comment
Written on: 03/08/2010
Ah this sounds more like a "REAL " Amdega customer - you can almost "feel" the dismay, tension, despair - can't feel "the added dimension that the beautiful orangery has provided ( even if it is "an extra room that we use all the time particularly to celebrate special family ocassions - and the way the fairy lights twinkle in the windows at Christmas is beyond wonderful) none of this seems to make up for the heartache & misery that Amdega wreak -- STEER WELL CLEAR
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Guest's Response to tric666's Review
Written on: 27/02/2012
Yes I have had exactly the same problem. Awful experience despite a very expensive conservatory. 5 years on and like you, we have a heap of rubbish. Ours went up and came down 3 times and is still a heap of junk.