Written on: 16/05/2013 by drunken_master (1 review written)
Do NOT go with this company. We had a conservatory "built" by them in the past. Estimated time to build was 2 months. Left 75% completed after three years worth of work. Never respond to any calls. We were assigned a project manager who left the company 6 months after our work was started because of stress. If you go with them you will have a half finished conservatory but they will take all your money and more (they make up extra expenses as they go along). (read more)
Written on: 14/01/2012 by tric666 (1 review written)
I read previous reviews of this company, and was jealous that some customers have managed to extract goods/services for appalling workmanship from Amdega, after they filed for bankruptcy. Unfortunately we were not so lucky. Eight years on from our installation, the heap of rubbish still leaks, the door doesn't shut properly, eleven (yes, eleven) windows have failed units (despite ALL the windows being replaced twice), the floor levels are incorrect resulting in a strange step into the room,... (read more)
Written on: 04/11/2011
So bad was your company in every respect, I would not anyone to suffer like we did, planning, admim, quality, leaks, double glazing units filling with water, rot, timings, guarantees that seem to have flexible T and Cs, lies about contractors on their way etc, 'lost' letters, appalling customer care.etc etc etc. We had the last laugh as when just as we were about to expose to the world you refunded our money, not only once, but twice, oh and then you replaced the goods. Thank you so much... (read more)
Written on: 09/10/2011
We had an Amdega orangery installed, or I should say nearly installed, last year while the company was going under, and it was one of the worst experiences of our life. The project took over a year and was high stress throughout. They left the building leaking and we had to pay to get it fixed. It is already falling apart and there is nobody to take any responsibility for it. The brand has now been bought by Everest but they did not take on the responsibility for anything Amdega had... (read more)
Written on: 28/09/2011
I had an Amdega conservatory to replace the roof of an original victorian hot house. It was sold as the rolls royce of greenhouses and would outlive me. It looked great when it was finished but soon afterwards the double glazed panes filled with water and continued to be replaced under warranty. After a couple of years and many new units (including horrible fitting that had to be redone) Amdega agreed to replace all the units with single glazing. A few years on and quite cronic rot started... (read more)
Written on: 23/08/2011
We paid a deposit with Amdega, banked the day before they went into administration. We have nothing to show for it and probably will get nothing back. I see that the Amdega name has been bought by Everest. How can they advertise that they have been established since 1874? ESTABLISHED SINCE 2011! (read more)
Written on: 14/08/2011
Failure to respond to phone calls---Was always at a meeting!! Failure to deliver a plumber/joiner/tiler/wooden blinds/proper cement/. Present company since 1874 failure to honour orders from 2 years ago but still allowed to trade under AMDEGA SINCE 1874? Today i have contacted Companies House with a request to ask why they are still aloowed to trade and advertise under AMDEGA since 1874 whe they went belly up recently. DO NOT TOUCH THIS COMPANY WITH A 10 ft BARGEPOLE. (read more)
Written on: 03/08/2011 by rogermayles (1 review written)
I was absolutely astounded to see Amdega's advert in The Saturday Telegraph (30.7.11).Not only was it the same advert as before but it still stated "Amdega since 1874" I thought that Company went into Administration in April 2011 causing untold misery to staff ,contractors and customers.Surely it should read to be fair to everyone "Amdega since 2011" Not only is the advert the same but the web-site uses the same designs of pages,the same outside site photographs and the same exagerated... (read more)
Written on: 21/07/2011 by karinbrawn (1 review written)
This company is back in business. The name has been bought by Everest and is now able to trade with impunity. We went through the most painful time of our lives trying to recoup the enormous investment we made in a product which, in the state it was put up in, was almost worthless. If you do chose to invest in this product you need to be aware of a few things we discovered to our cost: The product is not a hardwood product (whatever the salesman tells you.)We eventually managed to get our... (read more)
Written on: 07/07/2011
I work for a company who acquired a lot of amdega stock, this is excellent quality stuff but much of it is incomplete. I have noticed a few members mentioning they are missing parts etc. If this is the case we may be able to help. In the next few weeks we are listing what stock we have ranging from conservatories to summerhouses on a site called bidspotter.com if this is any use to the many people out there who are in this position or are looking for a bargain and are in the position to... (read more)
Written on: 24/05/2011
I don't think it is fare to blame Amdega staff for faults on conservatories. It was the Directors to blame. They never paid suppliers therefore no supplys came in to put the faulty conservatories right. All staff at Amdega worked there socks off and got no reward or praise and in the end they were not even given a warning that Amdega was going bust. THey were told on the day their jobs were gone and they were not being paid. (read more)
Written on: 04/05/2011
Great, so now i am left with a conservatory which is up and glazed but leaks badly, missing parts, unfinished blinds, a broken window which the fitter smashed, and not painted.
Thank god i managed to get them to re-fit the flashing which was left off for over a year.
Written on: 04/05/2011
I have been in contract with Amdega for 3 and a half years now to build for me a contemporary conservatory. This has cost me £50k and all I have to show is a building site at the back of my house and an unfinished structure which had so many problems, it requires demolition. Now I find that Amdega has gone into administration and I have lost the lot. It will take me more cash through a loan to have the unfinished structure demolished and removed and to attempt to put my house back to where... (read more)
Written on: 03/05/2011
I bought a conservatory from Amdega two years ago, which now leaks like a sieve. From day one when the order was placed the staff at Amdega have been arrogant and unhelpful. They can blame the owners all they want but the staff in Amdega Customer Services and Project Management have acted all along as if they are doing me a huge favour dealing with me. I know these problems start at the top, but the staff responsible for Amdega's customers appear to feel they are superior to the people like... (read more)
Written on: 27/04/2011
AMDEGA HAS CALLED IN THE ADMINISTRATORS THIS MORNING AND IS NO LONGER TRADING (read more)
Written on: 21/04/2011
They delivered our conservatory just before Christmas 2003 (their request), but didn't install until Feb 2004 but took the full payment in Dec. The delivery guy deposited the timber structure all over the front of our garden and departed. It was down to myself and my wife to clear everything away and store. Once installed it leaked and after many, many phone calls and 3 attempts to fix it still leaks 6 yrs later. Plus the timber is starting to warp now, and glass units are starting to fail.... (read more)
Written on: 13/04/2011
The sun room is complete and I am looking forward to using it this summer. My thanks to the Amdega contractor, Mr. B. Farmer, who ably organised his team whenever required in order to complete the project(- following delays due to the winter weather & deliveries.) Eveyone was polite and professional in their approach. In addition I also have a spacious patio to enjoy which Mr Farmer`s team built as an extra.
Thanks also to the Project Manager, Mr P Stephens, who made several visits to site. (read more)
Written on: 09/04/2011 by gatesby (1 review written)
My Amdega conservatory is now ten years old and is an absolute joy. We get so much enjoyment from it and it is a valuable addition to our living space.
I read all the reviews from the knockers and internet crusaders and am happy to say that my experience has been everything I hoped, yes things don't always go as expected but all in all I'm happy with my journey.
I'd like to give credit where due, I rang their Head Office recently for some advice and spoke to a really helpful chap in the... (read more)
Written on: 29/03/2011 by PETROLOSS (1 review written)
THEY OFFER AN EXCELLENT PRODUCT BUR AFTER THE 10 YEAR WARRANTY PERIOD THEY ARE NOT INTERESTED ANYMORE AND YOU ARE ON YOUR OWN. THEY SAY THEY DON'T HAVE THE RESOURCES TO DO OUT OF WARRANTY WORK. PITY THEY DON'T TELL YOU THIS WHEN YOU ARE BUYING THEIR PRODUCT. I DON'T KNOW HOW THEY HAVE SURVIVED SINCE 1874 WITH SUCH AN APPALLING ATTITUDE BUT I WOULDN'T BUY ANOTHER AND CERTAINLY WOULDN'T RECOMMEND THEM TO ANYONE!! (read more)
Written on: 27/03/2011
Our dealings with Amdega were wonderful at first. Construction and installation went very smoothly. No issues at all. The problems began when we needed service and had to wait months for windows to be repaired. Had the same glass fail twice and repaired under warranty. When it failed again, we were told we were not covered any longer, even after forwarding a copy of the original contract. We were told the original installer no longer worked with Amdega and we had to use someone else (who... (read more)
Written on: 20/03/2011
3 months ago, I would have given Amdega no stars at all despite my very beautiful conservatory because we have had endless problems with the company over the last 18 months - wrong and missing part, severe leaking and a totally appalling customer service, which had clearly become well-known. However, the recent takeover has totally changed the situation and I honestly believe Amdega is getting there. My recent dealings with Amdega have been great. Work has now been properly completed and... (read more)
Written on: 18/03/2011
Recent repair under guarantee to one faulty window has just been done after 7 months wait. During that time, of course, letters, emails and about 15 phone calls have been made. Also it took longer than this to be reimbursed our deposit for the job.
Contractor was excellent & did a good job & informed us Amdega now had new management. We live in hope that they can actually improve.
We have a lovely conservatory now but it took 5 attempts for them to build & then they took us to court... (read more)
Written on: 12/03/2011
I have read all of the reviews posted on your website and can only conclude that some of the comments are fictitious and made up by past employees who were not capable of meeting Amdeaga's high standards and such have had their appointment's terminated. I have first hand experience of Amdega's first class joinery facility, and seen many examples of successfully completed projects. I would suggest anybody considering an Amdega conservatory visit their workshops and/or visit some past... (read more)
Written on: 03/03/2011
We found our Project Manager, Aaron, extremely helpful and pro active. The Amdega fitters were also very efficient. The finished project looks exactly as we thought it would and we are looking forward to some excellent weather when we can throw the doors open and enjoy the conservatory and the garden together.
Mrs J. Strazzer, London (read more)
Written on: 02/03/2011
I have been very happy with my consevatory the fitters and staff at the main office have been helful diligent and very proffesional. The work was completed on time and queries were dealt with promptly (read more)
Written on: 28/02/2011
The final result surpassed our expectations. There were difficulties along the way but following management changes at Amdega all issues were resolved. (read more)
Written on: 25/02/2011 by jennyruston (2 reviews written)
This would not have been the rating for Amdega last year as under the terms of the warranty we should have had a number of problems solved and the warranty fee refunded. How different is the attitude now. We know that the company has been taken over and it really shows. We have received outstanding service from all departments since they took over and their customer service manager deserves a special mention. A first class member of the new transformed team. We bought from Amdega because we... (read more)
Written on: 24/02/2011 by neil MacCormack (1 review written)
we love our Amdega conservatory.It has stood the test of time, now 9 years old it still looks as good as new. Any small problems we have had have been dealt very efficiently by the warranty department. They have been a first class company to deal with. (read more)
Written on: 18/02/2011
The reviews which have high ratings are completely different from my real life experience. They are disorganised, expensive and low-quality. The currently management is concerned about financial return not a long-term business. We have had 4 project managers. They have had our money for 1 year and still no conservatory! (read more)
Written on: 07/02/2011 by thommo1948 (1 review written)
Like many posters on this thread I have had my problems with Amdega in the past under its warranty scheme. However I noticed that the company was recently purchased by a specialist fund called Endless, financed by HSBC, and had installed a new management team.
I decided to contact the new team about the blown panels and leaks in my 7 year old conservatory. What a transformation in attitude and customer service now that the business has been refinanced. Admittedly I had to pay a fee for a... (read more)
Written on: 03/02/2011 by Jane Warden (1 review written)
I absolutely love my Amdega conservatory. I don't think I could have had anything quite as nice from anywhere else. Although the original install last Spring did start badly for various reasons, a change of Project Manager to Aaron Corcoran swiftly brought everything to a happy conclusion. He certainly knows what Customer Care means. This was further demonstrated when the recent bad weather revealed a damp fault. Builders were here in no time and great care has been taken to put... (read more)
Written on: 03/02/2011
I have a 10 year old timer Amdega conservatory that leaked for three years before Amdega finally stopped the water coming in. On discovering that the original installers had poorly fitted the guttering and the leak had rotted the fascia I made a claim against their warranty. It has taken over a year to attend to the defects with some still outstanding. Their after sales service is non existent the warranty is not worth a candle and they have an inability to schedule materials and operatives... (read more)
Written on: 23/01/2011
First class product; high level of customer service and excellent builders to install. We had very positive experience and now have an excellent conservatory.I would like to have known that planning permission could have been sidestepped by putting external quality doors between the new conservatory and the house. This avoids any nonsense from District Surveyors about the depth of foundations also.Check this out Otherwise I am very impressed by Amdega and rate them and their product as... (read more)
Written on: 22/01/2011
Our beautiful Amdega summerhouse was put up in late July so we have now had it for over six months, through a tough winter and some monsoon like weather too. It is looking lovely, the cedar shingles now weathered to a soft grey which fits in with our garden, and it is snug and watertight as anything. I cant understand the negative reviews on this website as our experience is of a professional company providing a really superb product. I just want the weather to warm up now so I can enjoy the... (read more)
Written on: 20/01/2011 by annesmellie (1 review written)
It was well organised with a very helpful group of builders. No hassles and no hitches (read more)
Written on: 13/01/2011
This is our second Amdega. We were delighted with our first 27 years with our Amdega conservatory and are looking forward to the next 27 years in our new Orangery.
Our builder/fitter Brian Farmer did a wonderful job and couldn't have been more helpful.
We are delighted with the product and the company and have no hesitation in recommending them to future clients.
Paul and Anne Reed
Nottingham (read more)
Written on: 12/01/2011 by Peter Tavernor (1 review written)
We now have a great, and much admired, product from the top brand and an appreciating asset. We returned to Amdega for a conservatory in late 2009 after having bought a summerhouse 10 years ago (that is still as new). Many of the comments we read on the this review centre were, sadly, our experience when it came to customer service - what had happened, the organisation was clearly going through a very difficult time, despite the undoubted quality of design and product finish. We now have a... (read more)
Written on: 12/01/2011
You will be glad to hear that Amdega have at long last replaced the roof and we now have the conservatory that we paid for! It ' s just a shame that their service has just been so shambolic and it ' s taken them so long to rectify the problems. Their product is very good, we ' ve just been let down by their bad service. (read more)
Written on: 17/11/2010
Don't buy anything from Amdega.
We are now into our 4th month of a project that could be done in 4 weeks. Quality of the product is good, just the time it has taken to get there, and it still has not been finished. The so called project manager is the most inept person i have ever met.
If you like spending hours on the phone chasing progress then go for it.
Not good value, keep away, no matter how good the sales man makes Amdega sound.
If you use them record every detail, days trademen... (read more)
Written on: 11/11/2010 by tinkerbell405 (1 review written)
Our AMDEGA greenhouse was installed at the end of September. It has surpassed all our expectations and is both lovely to look at and functional. The design is from the new line of AMDEGA greenhouses and the design team at AMDEGA were brillient, helpful and professional. The finished article looks a million dollars. The attention to detail in the assembly was amazing and the solid cedar wood staging would not look out of place in a modern stylish kitchen. The Assembly team were punctual,... (read more)
Written on: 09/11/2010
Having read the previous reviews, I am somewhat surprised at the negative comments. The greenhouse Amdega have installed for us, is beautiful to look at, of solid construction and is much admired.
The designer was nothing but helpful, and the fitters were polite, hardworking and their work could not be faulted.
There was quite a delay in the greenhouse arriving, and the build took longer than originally stated, but that is a small price to pay sometimes.
We certainly had no problems with... (read more)
Written on: 09/11/2010 by Jonty Camsey (1 review written)
Go no where near this company and avoid at all costs.
quite frankly the most inept company on planet earth..
Written on: 08/11/2010
After a bumpy journey, we are now enjoying our lovely new orangery which is an elegant and practical addition to our home. We can now feel we are in the garden all of the year. Our recent visit to the Amdega factory filled us with confidence that with new leadership and management in place, the company is on track for renewed success.
Dr Pauline and Tony Weight
Written on: 13/10/2010 by lolamk2 (1 review written)
We have had our Amdega conservatory for 10 years. It has been the best purchase ever. We spend more time in it than any other room.
The quality is superb and the installation went without a hitch.
We are so pleased with it that we have comissioned a garden room from Amdega.
Hopefully to be completed very soon (read more)
Written on: 13/10/2010 by summerhouse1 (1 review written)
I am very surprised by the other reviews as I have only good things to say about Amdega. They put up a summerhouse for us two months ago and it is delightful - lovely design, very well made, no faults, just as good if not better than the picture in the brochure. The supervisor who put it up, Christoph, was dedicated and very careful, paying attention to the details -I watched him fitting the cedar shingles on the roof which he did with great care and he never stopping working so that it went... (read more)
Written on: 08/10/2010
Amdega providing shockingly bad customer service. We bought the sales pitch and then regretted it for the next 6 months. The product is actually good but we would never buy from them again because of the way we were treated. I would not recommend this company to a friend - or anyone else for that matter! (read more)
Written on: 10/09/2010 by james rees (1 review written)
Our conservatory style kitchen extension was installed in 2005, and it has stood the test of time brilliantly. The design and installation team were efficient and professionall - even setting up a temporary kitchen up for us while the work was carried out. This was a godsend.
The occassional issues that inevitably crop up on this kind of project were sorted out promptly with the aid of their project manager. He was always knowledgeable and helpfull. We have not had to contact Amdega at all... (read more)
Written on: 08/09/2010 by berrho (1 review written)
Our Amdega conservatory went up in 1998 with a minimum of disturbance, and even when the gutters overflowed due to faulty connection with the drains the matter was put right the next day, and Amdega was very easy to deal with. Since then our family and friends have been using the conservatory on an almost daily basis as it is a bright and very welcoming room in which it is a pleasure to sit and work or laze . There have been no problems with leaks or draughts and even the paintwork is... (read more)
Written on: 10/08/2010
Ahhhh Amdega where do I start.....I think a good opening statement would be to implore anyone reading this review to AVOID THIS COMPANY AT ALL COSTS!!!!! Words quite simply fail me in terms of describing how inept they are. There is not a polite adjective that can be used to fully describe the disasterous experience we have had with this lot.
We were completely taken in by the advertising and smooth sales operators and fully expected a smoothly run project with a premium product at the end.... (read more)
Written on: 26/07/2010
Here we go, please see emails below to Amdega. Their arrogance goes beyond comprehension:
Date: Mon, 26 Jul 2010 14:12:37
To: deleted by firstname.lastname@example.org
Reply-To: deleted by email@example.com
Subject: The Truth Hurts
Dear Mr deleted by moderator,
How you run your business is beyond me and I am sure many other clients.
I expect everything to be done tomorrow including the bends. deleted by moderator is at HQ today and he can find bends for my job your explanation is not... (read more)
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