crystal ski, www.crystalski.co.uk reviews | Watch This Item.

Average Ratings
Customer Service4/10
Value for Money5.3/10
Overall rating3.5/10
25% Recommended1 out of 4 Reviews
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4- Crystal ski, www.crystalski.co.uk Reviews

  • Full review by
    racheybabes
    on 1st May 2009


    User Rating : 2
    Respect : 0

    Good Points: Serre Chevalier is beautiful and we are going again next year but we will never book with Crystal again. The transfer rep was excellent but he couldnt make up for the other 3 people who were terrible.

    Bad Points: Explain in comments - also they have dealt with my complaint poorly as well.

    General comments: We booked with First Choice for a Crystal ski hol (same company). Stayed in Chalet Asters in Serre Chevalier. Chalet staff were horrendous - rude, unpuncutual to prepare our breakfast, incapable of preparing breakfast, kept an unhygienic kitchen and badly kept food - ie chicken thawing on the side in the sun!!
    racheybabes's review and ratings     | 102 words

  • Review by
    rogertwo
    on 26th Feb 2009


    User Rating : 1
    Respect : 0

    Our family spent a week in Salla, Finland through Crystal Holidays. We were all first time skiers, my husband & I and our three children, 5, 12 & 13. We booked ski school for all of us, and as the page in the brochure claimed Salla to be 'Family Friendly', we presumed the teaching would accomodate all our age ranges. On the first mornings lesson, much to our surprise, we were all in the same class. We spent 1/2 hour on 'the flat' and then progressed to nursery slopes, which our older kids were ...
    rogertwo's full review     | 240 words

  • Review by
    Guest.
    on 16th Jan 2009


    User Rating : 9
    Respect : 0

    We stayed in Chalet traviatta, Canazei, Val Di Fassa, Italy at christmas and we had a fabulous welcome by the crystal team, who looked after us all week The 3 hosts in the chalet and the rep, who was the best rep that we have encountered on a holiday and all can only be commended for their hard work and made our holiday and our christmas a very enjoyable experience. 1 week was too short! We have travelled with a few companies for a skiing holiday, we travel as a large group and crystal ski hav ...
    Guest's full review     | 99 words

  • Review by
    mcmg2002 Rank: Lance Corporal
    on 23rd Dec 2008


    User Rating : 2
    Respect : 0

    Crystal cancelled holiday 3 weeks prior to travel. Replacement given was not what we wanted - we booked in Feb and all the good holidays were already booked by the time they came to provide a replacement! Skiing -Catered chalet was poor. Delayed by 24 hours on return journey - not Crystals fault, but the whole situation was very poorly managed.
    mcmg2002's full review     | 61 words


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