Candles on the Web www.candlesontheweb.co.uk Reviews

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★★★☆☆
2.8 / 5
From 4 reviews
50% of users recommend this
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Latest Reviews

★☆☆☆☆

“Unreliable, unconcerned”

Written on: 03/12/2013

Ordered well in time for Christmas. Somehow the order got 'overlooked' although my card was charged. Staff quite unhelpful and uncaring. " You didn't specifically state that you needed the decorations and candles by Christmas " the response when I asked where the package might be. Never again… Read Full Review

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★☆☆☆☆

“never turned up, no refund”

Written on: 05/03/2012 by Ruth-and-Ian (1 review written)

I've never bothered writing a review before but i've been so badly treated by candlesontheweb.co.uk with no recourse i felt i had to: Very simple really, we ordered christmas tree candle holders for christmas (2011), they didn't turn up (so obviously nothing was signed for, their records will show that). we told them, and they said there was nothing they could do. We considered going through small claims court but it would cost more than the £10 lost. Completely indefensible, just go… Read Full Review

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★★★★☆

“Candles On The Web”

Written on: 13/12/2011 by wellandtruly (1 review written)

Excellent quality basic functional candles. I had problems emailing the company but the customer service helpline was extremely helpful. Would definitely use again… Read Full Review

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★★★★★

“I buy from Candles on the Web regularly - great...”

Written on: 17/07/2009

I buy from Candles on the Web regularly - great selection and great prices. They deliver promptly and have a fast and friendly service… Read Full Review

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