REAL FISH LOVERS WOULD NOT LIKE THE OFFERING HERE. I GUESS ITS ALL FROZEN TO START WITH AND LEAVES A NASTY TASTE IN THE MOUTH. THE MANAGER WASN'T BOTHERED ABOUT MY COMMENT. HE ALSO HASSLES PASSERS BY WHICH IS VERY ANNOYING. THE WAITRESS HOWEVER, WAS VERY PLEASANT AND EFFICIENT.. PASS ON BY IF YOU ARE IN MATLOCK BATH.

I ate at 'Charles' restaurant not long ago, sold on the premise that the fish and the scampi was fresh. After eating at Charles I became quick to notice that not only is all the food frozen, but 'Del' (whatever job he pretends to do) is a truly awful man! I would never eat at Charles again because of the way in which 'Del' conducts himself, bullying and harassing anyone who gets in his way, and serving his customers frozen food which he puts out as 'fresh' in order to drain as much profit as possible. Any customer which doesn't see the pound signs light up in his eyes the moment he sees you must be dead behind the eyes as well, for that is the only reason this truly horrible person ever acts like a normal human being. Shame though, because the rest of the staff seem lovely!

loud, repetative music, not to anyones taste. very expensive food, all frozen (not what the manager tells people walking by). the manager himself is a very rude, unwelcoming person who works his staff very hard for much under minimum wage. the place its self looks good on the outside but cleanliness is shocking. beer lines not cleaned, kitchen in poor order and toilets not looked after. the manager called 'Del' has been seen eatin the customers food when taking it out, and is NOT a nice man in the slightest. i would not recommend it to ANYONE, and would like to push for its closure. i know how bad it is there because i used to work there, and it was the hardest/worst/most unpleasant few weeks of my life to date.

The owner was rude, the food was very poor standard and i have it of good knowledge that it maybe shipped in. There was a funny smell it may have been a member of the management, the chef wwas very panicy and ruined my meal it cost me a fortune well over £60 and it was awful. I wouldnt recommend this place top my worst enemy let alone a friend i am discusted. Jean Bates xxx

We visited Charles Restaurant on 24/08/09 whilst passing though the town on holiday. We didn't actually get to eat. My boyfriend and I both ordered the fish a chips. After 50 minutes of waiting (being told after 30mins then 40 mins it would only be 5 mintutes) we paid up for our tea and left. No apology was given by the staff and from their response this happens all the time. I don't think this is a good way to run a business. How long does it take to cook fish and chips. I'm no chef but I could have made them in abouts 20 minutes. Never again will I visit his cafe. Tea wasn't thta great either.