The Door Store, Colchester www.woodendoors.co.uk Reviews

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took our money beginning of may was advisd door would take 4-6 weeks, chased up 23 june to be told they were chasing from supplier and should be with them following week
However followin week letter recd form door store stating ceased trading!!!!!
chased company they should have ordered from to be told door store never placed order with them !!! we were told a whole pack of lies and now cannot get money back as these people are cowardly hiding and not giving any info

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The Door Store took money only days before ceased trading!!

egigov's review has yet to be rated - Be the first!
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I ordered a wooden door in mid April from the door store, which was to be delivered by the end of April and paid a deposit. When no one contacted me for three weeks, my wife rang them on several occasions to chase the door. On each occasion they had little knowledge of the order, were totally disinterested and unhelpful and never returned calls. It is now June and my building project has not completed because of their inability to deliver for 7 weeks. It has been impossible to talk to the ma ...

Kinnoull's review has yet to be rated - Be the first!
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Internal door ordered from The Door Store in January and advised that lead time would be fourteen days. Despite attempted communication by us we reached April and no sign of the door. We eventually managed to talk to someone who apologised and said the door had not been ordered yet from supplier. Promised for the following week. When it never came we cancelled the order by email and asked for chargeback on credit card. Two weeks later they rang to say our door was available for delivery. We ...