Royvon Dog Training, Surrey, England Reviews

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1.2 stars
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Average Ratings for Royvon Dog Training, Surrey, England

  • Value for Money1.2 stars
  • Overall rating1.2 stars

3 Reviews For Royvon Dog Training, Surrey, England

  • afitzger 26th Oct 2009

    Reviewer rating: 1 stars


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    It's strictly a money making enterprise, don't fall for it! Royvon gave us a great sales job on the phone, but I made the mistake of booking before going to look at the place, which isn't as green and pleasant as it looks on the internet, but pretty grim and grungy. But our dog was there to learn, we thought, so we went ahead. We came to pick him up three weeks later, he was sick, filthy (although we had been charged for grooming, his hair was so matted and dirty it had to be cut out). He was damp and shivery, as they had tried to rinse some of the dirt and poo off him before we arrived. They couldn't demonstrate his "training" as he was so ill, and we hadn't been told of this nor had a vet been called, despite the fact that the staff there when we collected him said he had been sick for three days. When he finally recovered, after two visits to a vet, antibiotics and lots of unpleasant diarrhea, we realised he hadn't learned anything that he didn't know before he went -- he could sit and give us his paw, but still wouldn't heel, stay or come. The management took the balance of payment from us without authorization, without any compensation for not carrying out the training, not doing the grooming and making the dog sick. They also lost all of his belongings -- toys, leads, bed -- and refused to replace them. We had a few sessions at home with a private trainer, for about a tenth the cost, and the dog is now fine! Don't waste your money at Royvon, there are much better kennels and much better trainers.

  • Quaid 2008 Rank: Lance Corporal 28th Aug 2009

    Reviewer rating: 1 stars


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    Royvons' strong point is their staff. Too many dogs, not enough training time for individual dogs ( on residential training) No progress on training and the trainer was very stressed. This is purely a money making machine and the owners need to put their heart into it. Not leave it all to the stressed staff, who were all real animal lovers and very kind. I feel the dogs do not get enough time training, as clearly shown in our dogs complete lack of progress. He still only knows and follows my t ...

  • gnasher123 Rank: Lance Corporal 17th Oct 2008

    Reviewer rating: 1.5 stars


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    We booked in to Royvon Dog Training on a 4 week puppy class.

    The induction went well (no dogs) and we were given a nice booklet containing useful info on puppy training. At the end of the induction the lady told us she wouldn't be doing the training as she was leaving to start her own training school, she did assure us that a new trainer would be following the plan of a rolling 4 week course so you could come and go as you please if you missed a week it wasn't a problem

    The first week wasn' ...