Outdoor Megastore www.outdoormegastore.co.uk Reviews

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1.4 stars
Average rating for this product is: 1.4 out of 5

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Average Ratings for Outdoor Megastore www.outdoormegastore.co.uk

  • Customer Service1.3 stars
  • Quality of website2.1 stars
  • Value for Money1.7 stars
  • Overall rating1.4 stars

5 Reviews For Outdoor Megastore www.outdoormegastore.co.uk

  • rows1 Rank: Lance Corporal 2nd Sep 2009

    Reviewer rating: 1 stars


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    Ordered large item from Outdoor Megastore, added on two smaller less needed because of postage fee £4.95. Received two smaller items only. Large item out of stock not to be replaced. My argument is I shouldn't have been able to order it and it should have been 'unavailable at present' like any other website. On calling them was asked 'would I like a refund?' well what else would I like! They haven't refunded postage fee when I do not have the item that was my main reason for ordering. Poor customer care and service. And still waiting for any response to my emails.

  • rows1 Rank: Lance Corporal 2nd Sep 2009

    Reviewer rating: 1 stars


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    Ordered main larger item wanted from Outdoor Megastore and added on two smaller less urgent items due to £4.95 postage cost. Recieved two smaller items -told tent carpet not in stock and not being replenished.This should have been clear at ordering point. They asked would I like a refund on carpet cost - well isn't that obvious! Should not have been charged in the first place. They have refused to refund the postage, which I feel was a waste as I did not get main item. Rubbish service and ...

  • Guest 12th Jul 2009

    Reviewer rating: 0 stars


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    I never received my order from Outdoor Megastore ,
    After sending them over 10 emails and trying to call them, I give up. No respons. Stay away from this crappy store

  • ednaaverage 3rd Oct 2008

    Reviewer rating: 0.5 stars


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    Received item quickly, wasn't suitable, so returned the next day. Has taken almost three months, numerous emails and phone calls to get a refund. Most of my emails I did not receive a reply to. Have used outdoormegastore before and they have always been fine - but then I have never had to return anything before. I won't be using them again.

  • chickpee Rank: Corporal 4th Sep 2008

    Reviewer rating: 4.5 stars


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    Outdoor Megastore is a very clear website offering a range of camping/outdoor equipment at very competitive prices. Excellent back up from the customer care team and have proven reliable for me over several purchases. They have accepted returns when I have needed to return items

    I would thoroughly recommend this website, it has a broad range of items and it is very clearly laid out for the on-line shopper. Items that are purchased are dispatched within a week.

    I have had no problems other tha ...