Peninsula Business Services - www.peninsulabusinessservices.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Unfair contract”
Written on: 18/05/2013
We recently signed up to a contract with Peninsula and found after just a few days, and having reviewed the contract details, we wished to cancel, but to our surprise were told that it was a 'business contract' and NO cooling off period was applicable. We read the reviews and would suggest that everyone does BEFORE signing up, you would then not sign. They are quite a ruthless company as we have found out after explaining to them just why we wished to cancel, but they were not interested. SO... (read more)
★☆☆☆☆
“The complete opposite to what you intended to happen”
Written on: 03/05/2013 by Besseellen50 (1 review written)
If you want to sign up you can guarantee the salesman will be with you the next day. He will promise you the earth, he'll will tell you how wonderfull they are. When it comes to them delivering the goods, be sure they won't. When you try and contact them they won't answer the phone or return your emails, they won't come and see you. Then the penny will drop you have been well and truly tricked out of your money! and that's all they are interested in. I don't know how they can get away with... (read more)
★★★★★
“Service is as good as a lawyer”
Written on: 07/04/2013
Lower costs than a lawyer but this means you need to commit for a reasonable period, it is your choice, but I think 5 year commitment is too long for anyone and wouldn't recommend this! (read more)
★☆☆☆☆
“Ill Advice Cost me Money”
Written on: 20/03/2013
As a small business owner, I signed up to Peninsula's HR service for 12 months and found that I needed to use them to address an employees purposely difficult behavior which then resulted in a claim for unfair dismissal. The process proved to be particularly lengthy having to produce and re-produce constant information for Peninsula and forward over new information relating to telephone conversations, emails and SMS as new people handling the case requested it. A tribunal date was... (read more)
Davidowen's Comment
Written on: 23/03/2013
That sounds like a nightmare. I don't envy your situation. I hope that was the end of it and you are free of staff like that. Are you considering looking elsewhere at other suppliers?
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★☆☆☆☆
“PENINSULA - BIG MISTAKE!!! VERY EXPENSIVE ONE TOO!!”
Written on: 08/03/2013 by BKCEE (1 review written)
Like others , I was conned into signing a 5 yr contract, only I signed 8 months before requiring their services, as I was and still am contracted to another HR company. Long story (google Peninsula B.S. complaints UK Business Forums for my story in December). We informed sales rep that we were hoping to sell our business and retire, and he told us the contract would be 'null and void' if this were to happen. LIES LIES LIES! When I looked over the contract properly on my own (as I signed... (read more)
Emsworthdentist2005's Response to BKCEE's Review
Written on: 05/05/2013
I agree completely. We are a small company.They forced us to sign a contract or 5 years. And moreover when it came to the end of contract they DID NOT inform us at all .We assumed our contracted had finished. Only to be told that it has gone on a ROLL OVER contract. Unbelievable! And when we wrote to them-they did not reply for 6 months! Again asking for payments for those 6 months periods! It is most unethical if not illegal way of extracting money from customers! We are writing to our local MP to see how such activities can continue. We must join together to protest such unethical practices.
Dr. Gupta
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★☆☆☆☆
“DO NOT TOUCH WITH A BARGE POLE!!!!!!”
Written on: 28/02/2013 by Nicki_70
As a new small business I signed up with them as I was naive and have been paying them £135 per month since 2007. Peninsula Business Services tie you into a 5 year contract which there is no getting out of and dont make it clear that you have to give 12 months notice in which to get out of it, so effectively you are signing up for 6 years. My experience with Peninsula Business Services has been appalling, there contacts they drew up for me when I started are now not worth the paper they... (read more)
Davidowen's Response to Nicki_70's Review
Written on: 23/03/2013
Hi Nikki,
Thats a lot of money to pay for only 4 staff, and I don't understand why they force people to sign for 5 years. Thats too long for a commitment. are you now out of contract with them? Are you considering other suppliers?
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★☆☆☆☆
“MAKE SURE YOU READ SMALL PRINT & DON'T SIGN!!!!!”
Written on: 27/02/2013 by DeniseCamara (2 reviews written)
I had a meeting last year with what seemed like a very nice sales person, selling employment services for Peninsula. During the meeting I asked about cancellation she informed me that I would have to be with them for at least six months to cover any work that had been done on my behalf. I have just tried to cancel and have now been informed that I signed up for 5 years!!!!! I only have a small business and would never have signed up for that length of time but was quite obviously mis-lead... (read more)
★☆☆☆☆
“DON'T DO IT!!!!”
Written on: 20/02/2013 by G-MAN-UK (1 review written)
Unprofessional, incompetent, they can't even communicate between themselves in the same office space let alone departments, they seem to be hell bent on protecting their indemnity more than they do their clients and give advice that protects them leaving you with a bigger headache than if you had dealt with the situation yourself. I spoke to 3 different people about one case, they all gave differing advice, all had access to the relevant paperwork and none had bothered to read it before... (read more)
Client.servicespeninsula-Uk.com's Response to G-MAN-UK's Review
Written on: 22/02/2013
We take client satisfaction very seriously at Peninsula Business Services. Please contact client.services@peninsula-uk.com to discuss your individial concerns. From the details provided we are unable to identify your account or matc ith to one of the 807 complaints we received regarding advice last year relating to over 1,000,000 contacts with our 26,000 clients. Generally the insurance policy that is taken out is to protect you and your business with regards to legal expenses and award cover. I am sorry you feel dissatisfied and if you contact us directly we would look into your concerns at a senior level.
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G-Man-Uk's reply to Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
You have looked into our concerns but to an unsatisfactory level, it's not just the insurance it's the pure level of incompetence, conflicting advice, poor advice, and lack of communication between your staff and your departments. Did I say lack, I mean devoid of communication. Nice little advert you snuck in there. If you have so few complaints as your post suggests, you will not require the services of a detective to figure out who I am.
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Mosschops2's Response to G-MAN-UK's Review
Written on: 25/02/2013
Hardly surpiring to see that Peninsula, in response to not giving good advice, then gave a stock answer to resolve a real-life issue.
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★☆☆☆☆
“|Please dont sign”
Written on: 20/02/2013 by manchester73 (1 review written)
I was conned into signing, realized this and tried to cancel within 24 hours and was told no! I am now tied in for 5 years at £132 per month for a useless service,the advice is all basic stuff,with the sole purpose of making you not pursue anything risky to peninsula. The amount of work required via emails and meetings for the most trivial of matters is insane.|Please feel free to contact me as i wish to take this to court to get out of my contract,and so far have never heard a small... (read more)
Client.servicespeninsula-Uk.com's Response to manchester73's Review
Written on: 22/02/2013
We were suprised to hear of your concerns regarding our services, please contact us directly on client.services@peninsula-uk.com quoting your review centre user name and your concerns will be logged and addressed. We can provide details of thousands of small businesses happy with our services and we can also review your existing contractual provision to ensure it meets your needs.
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Manchester73's reply to Client.servicespeninsula-Uk.com's Comment
Written on: 14/03/2013
WITH DUE RESPECT I HAVE TRIED 3 TIMES TO DISCUSS THE MATTER,EACH TIME I WAS FOBBED OF WITH YOU SIGNED A BUSINESS TO BUSINESS CONTRACT,I HAVE TAKEN THIS TO MY LOCAL MP WHO HAS BEEN FANTASTIC WHEN PRESENTED WITH THE FACTS,SMALL BUSINESSES ARE BEING MIS SOLD A PRODUCT BY YOUR SALES TEAM AND I INTEND TO STAND MY GROUND IN COURT,AND PLEASE SAVE ME FROM HEARING ABOUT YOUR SATISFIED CUSTOMERS,THIS IS A POINTLESS STATEMENT AS ITS CLEAR THAT MANY CUSTOMERS INCLUDING ME ARE DISGUSTED WITH YOUR SERVICE. SO INSTEAD OF INFORMING ME THAT OTHERS ARE HAPPY ASK YOURSELF WHY WE ARE NOT HAPPY,AND THEN ASK YOURSELF WHY TELLING ME SOME ONE ELSE IS HAPPY HELPS ME ?AND ALSO IF I HAD ACCESS TO YOUR CLIENT COMPLAINT LIST I COULD PROVIDE YOU WITH THOUSANDS OF CLIENTS WHO ARE NOT HAPPY,BUT I DON'T,SO JUST THE 70 ON HERE WHO ARE VERY DISSATISFIED,I DON'T HAVE 1 DISSATISFIED CUSTOMER SO AGAIN ASK YOURSELF WHY YOU HAVE SO MANY,BUT THEN AGAIN I DON'T GO INTO SOMEONES HOME ,SIGN THEM INTO A CONTRACT THEY DON'T NEED AND REFUSE TO CANCEL IT FOR 5 YEARS.
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Sundancenursery999's reply to Manchester73's Comment
Written on: 15/03/2013
Hello my daughter used to work for Peninsula along time ago and I have not read the 70 reviews. I count 51 some from the same company and its clear that a lot of you have signed up to contracts you now want to get out off. From personal experience you cant be sued if no service has been delivered. It appears there are few unhappy people who want to get out of contracts. What a shame Peninsula cant help but my daugher did a good job and none of her clients were ever unhappy.
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Manchester73's reply to Sundancenursery999's Comment
Written on: 16/03/2013
so you have no dealings at all with peninsula other than coming on the net to speak on behalf of your daughter who used to work at peninsula, seriously people are not falling for these posts
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Denisecamara's reply to Sundancenursery999's Comment
Written on: 19/03/2013
We have not 'just signed up and now want out'...it's the fact that we were MISSOLD it in the first place. How would you feel if you signed up for something and were led to believe you could cancel at any point....then to find out that you were tied into a 5 year contract? Your daughter may have been good at her job and was honest with her clients but that really doesn't help us that have been duped, does it! I agree that it's a shame that Peninsula can't help too.
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Denisecamara's reply to Client.servicespeninsula-Uk.com's Comment
Written on: 15/03/2013
It's not what you do that we have a problem with it's the fact that your sales people are being dishonest when selling to companies! 5 years is a silly amount of time for anyone to sign up, especially in the current climate........that's obviously why they are omitting this vital piece of information when making the sale!
Surely this is back-firing for you as a company? Thank god for reviews like this!
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Denisecamara's Response to manchester73's Review
Written on: 27/02/2013
Hi, I'm in the same boat as you. Lovely sales lady comes to the premises telling you all you want to hear...then you go to cancel it and you're informed that you signed a 5 year contract! She most definitely did not mention that to me and when I asked about cancelling she told me I had to be with them for at least six months to cover work they may have done, which I thought was fair enough. I have a small business with not many staff which is now struggling and would never have signed up for that length of time! I wish I'd read the reviews before I signed. A lesson learnt! Something should be done about this!
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Nancytma25's reply to Denisecamara's Comment
Written on: 14/03/2013
has anyone found a way out? i feel totally missold and am fed up with them as they are not even very good at their job
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Manchester73's reply to Nancytma25's Comment
Written on: 14/03/2013
I HAVE BEEN TO SEE MY LOCAL MP,AND AM CONFIDENT IN BRITISH JUSTICE,I WOULD URGE US TO JOIN FORCES AS THE PATTERN IS VERY CLEAR TO SEE,GOOD LUCK
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Nancytma25's reply to Manchester73's Comment
Written on: 15/03/2013
i quite agree. it would be better to discuss this further to see what our options are. its funny when the FSA are so hot about misselling of PPI they have not already tackled this.
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Charliechester's reply to Nancytma25's Comment
Written on: 22/03/2013
There is a way out - one of peninsula's competitors has taken this up on behalf of a lot of unhappy customers, and are challenging the potential miss-selling & the contracts involved, obviously they are hoping to pick up some of these clients themselves, and they probably will as they have no contract whatsoever!
This site wont allow me to leave the company details, but a quick google search will get you results.
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Manchester73's reply to Denisecamara's Comment
Written on: 14/03/2013
HI,I HAVE COMPLAINED TO MY MP,GOOD LUCK,MASSIVE COMPANY SO ITS GOING TO BE TOUGH.MAYBE A COMBINED COURT CASE WILL HOLD A BETTER CHANCE
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Denisecamara's reply to Manchester73's Comment
Written on: 15/03/2013
I've read a review on here that someone has won against them after getting their MP involved.....it might be worth trying?
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Nancytma25's reply to Manchester73's Comment
Written on: 15/03/2013
like i said. shall we see what the FSA have to say. Perhaps the MP would like to discuss it with them.
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★★★★★
“Good advice ”
Written on: 15/02/2013 by Parisalltheway
Just signed up, had my employment contracts, job descriptions and about to be represented in a claim against my company. The defence filed was good and I am happy with the drafting of the witness statements. All in all I am happy (read more)
Client.servicespeninsula-Uk.com's Response to Parisalltheway's Review
Written on: 22/02/2013
We are happy to hear that you find the Peninsula service to your satisfaction. We have over 26,000 clients happy with the service we provide and should you have any further feedback please contact us.
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See next 10 reviews
Showing 1 - 10 of 55 Reviews
★★★★☆
“Fanatical fans”
Written on: 22/01/2013
I was asked to share my opinion on Peninsula as a retained client in a number of jurisdictions on their recommend a friend programme. It was that programme I was searching for when I came across this review which I don't think is the one in which I was asked to comment on but here goes..... I pay quarterly by direct debit and I signed a new business contract , I pay £32,500 per annum but was offered £28,000 on a 36 month contract which I declined. I previously retained a solicitor for... (read more)
Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
You can find more details of a fanatical fan programme on our site.
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★★★★★
“Very good when I needed them and took your advice!”
Written on: 22/01/2013 by bondibabe
Were do I start? THANK YOU! I read the negative reviews on here from a small number of people, I found them really helpful and when I was offered a short term and a long term deal I chose the 1 year deal. The reports on here really assisted with that decision. What really confuses me about the reviews is that some refer to misselling and breach of contract but then go on to say they were forced to pay the company through the courts? Surely that cant be right? I have my employment contracts... (read more)
A.k.a.'s Response to bondibabe's Review
Written on: 29/01/2013
Bondibabe, if you have time read further and you'll read about some of the nasty games this company is involved with. Every solicitor I have spoken to recently has nothing but bad things to say about this firm, one even called them evil! May I ask when you signed your "1 year contract" please? As these "do not exist" according to Peninsula and their reps. You are very fortunate to have been given the choice. Hence all the anger on here.
Thanks.
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G-Man-Uk's Response to bondibabe's Review
Written on: 25/02/2013
I'm glad you were offered a 1 year deal, we wern't, we were informed it was 5 years originally and then they reduced it to 3 years, of course, this was the sales man talking. It's interesting that you recieved a one year deal as it shows the policy was mis sold to anybody that signed up for longer.
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★☆☆☆☆
“Peninsula - Con Artists stay well clear”
Written on: 13/01/2013
We signed up after going to a presentation, every time we contacted them about a staff issue we were told to sack them. We ended up with no staff only self employed people, when we tried to cancel we were told we had to pay for next 5 years. When we said we were not happy with the service received; always being given conflicking information as you never get to speak to the same person twice. There were a number of time we complained to them but they said they were good at there job, if taking... (read more)
Ricburton's Comment
Written on: 15/01/2013
What a joke they are, they issue us a CCJ last week now in the post this morning an invite to there free event to try and rip us off again. Might go just for the laugh.
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Daisylee23's Comment
Written on: 17/01/2013
i would. You can warn others about their shameful service. They also say their training is free. I enquired about this 3 months ago and ive been ignored, and promised call backs and information. I had 1 call telling me about a few training sessions which cost over £400 each. Breach of contract. Their website doesnt allow you to sign in to the trainning schedule either. Again breach of contract. If i were you id get legal help in relation to breach of contract.
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Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
We provide webinar training free of charge for all clients, if you wish to attend please contact client.services@peninsula-uk.com. We have never charged £400 to attend our training courses.
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Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
We provide webinar training free of charge for all clients, if you wish to attend please contact client.services@peninsula-uk.com. We have never charged £400 to attend our training courses.
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Daisylee23's Comment
Written on: 17/01/2013
Your Lucky. We had a staff member, who didnt tell the truth, bullied, was ill every week, when we signed up they told us it was a 3 year contract, but signed us up for 5 years. They dont reply to emails as quickly as they say ie within 24 hours and at times took them 3-4 days as the person we last spoke to wasnt in. It took us 6 months to get rid of him and that was when we told them, we couldnt do any more to avoid a claim against us and that we held so much evidence against this employee, that we were going to just get rid of him with or without their help. This employee cost us a lot of money, caused problems with other staff members, one even went on the sick because of him bullying, and whilst we were paying him to not work, i was spending all day every day compiling evidence, holding meetings with staff making complaints, interviewing everyone in relation to complaints of bullying etc. EVERY staff member we have, had information and evidence against this employee, yet still, no you cant get rid of him yet in case he sues us because he had mentioned age discrimination. He was in his early 20's, yet there was someone younger and someone above retirement age and there are other members of staff that were 2 years older, so age discrimination would not have stood up anyway.
I have heard of people cancelling the contract and claiming breach of contract. If you have got evidence they have tricked you into signing, or evidence they have not held their end of the bargain, i believe you have grounds to appeal the CCJ and actually sue them for the trouble they have caused you.
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Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
If you would like us to review our advice position, please contact client.services@peninsula-uk.com or advice@peninsula-uk.com. We deal with over 3000 calls from clients per day dealing with employee and HR issues to the clients satisfaction. I am sorry we have not met your expectations on this occasion.
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Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
If you would like us to review our advice position, please contact client.services@peninsula-uk.com or advice@peninsula-uk.com. We deal with over 3000 calls from clients per day dealing with employee and HR issues to the clients satisfaction. I am sorry we have not met your expectations on this occasion.
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Liverpool456's Comment
Written on: 22/01/2013
How do you get a CCJ if they have breached the contract? I have just applied for a job there? And they showed me a room with comments on the wall from thousands of businesses? Are they not real? These reviews dont appear to be stopping them. The building and staff were very impressive. They showed me a floor with 200 HR people on it.
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Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
We are sorry to hear of your disatisfaction with Peninsula and we are unable to match these details against any ongoing complaints. We only resort to litigation in the extreme of cases and the cases are very limited. Enforcement only happens were a Judge has clearly decided a good service has been provided and a debt is due. We couldnt operate our business without satisfied clients. Any further feedback can be provided to us.
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★☆☆☆☆
“peninsula”
Written on: 11/01/2013 by freck1975 (1 review written)
I have had my contract canceled if you feel you have been mis-sold contract your local Mp and go to there surgery and meet them personaly ,tell them your complaint and tell your MP to contact MP Tom Greatrex, cant give use anymore detail regards John (read more)
Ad2002's Response to freck1975's Review
Written on: 28/01/2013
Hi John,
We too are looking to have our contract with Peninsula cancelled. We feel we were misold to. Do you have any information that you feel may be of interest to us please? What interest has (name removed) got in Peninsula?
Regards
Andy
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Freck1975's reply to Ad2002's Comment
Written on: 05/02/2013
I am not gagged with peninsula ,but if you feel you have been mis-sold follow my past instructions, go straight to your mp surgery tell him your story with any evidance and tell him to contact Mp, cant go into any detail and out with Mp there other things going on which you will hear about in the future.no need for appointment for Mp just go straight to his surgery when it on and if you do contact your mo office and they say it sounds like a legal matter tell them it isnt because there no law to protect and as soon as your mp talks to mp he should help you , plus get them to send a letter to peninsula too, All i can tell you is out with mp there other people on peninsula radar, regards john
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★★★★☆
“Irish client ”
Written on: 01/01/2013 by Tripadvisorisnotimpartial
Came across this site when I got my renewal notice. I am an Irish hotelier who has been a client for five years. Not sure if the English contract is the same but I was required to give six months notice on renewal. When a guest books a room at any of my locations if they use the room or not I still require them to pay. I have pursued guests through The small claims and district courts. I have bills to pay and I have a simple booking contract. Guests have given me negative reviews on various... (read more)
Daisylee23's Response to Tripadvisorisnotimpartial's Review
Written on: 17/01/2013
I dont see how your situation relates to peninsula business services. You cant review a company based on your own business. Peninsula do not stick to their contract, if we buy and dont use, that doesnt mean that someone else cant use 'a room'. Peninsula trick you into buying things they either offer for free, tell you your contract is for 3 years then give you 5. Thats like you telling your guests that you have booked them 3 nights, but actually booked and taken the money for 5 nights. Clearly something they would not be happy about. At the end of the day, if you havent used someones services, then you cant really offer a review and your 4 stars conflicts and falsifies the rating which gives false information. If i was happy, id leave a happy comment supporting them but im not.
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Soliloquy_Man's Response to Tripadvisorisnotimpartial's Review
Written on: 21/01/2013
I hope it works for you.
Most people come here when Peninsula don't deliver, then find it's like owing the mafia - no service? PAY, don't like the wait? PAY. Still waiting for them to deliver what was agreed? PAY. Then, when you get fed up and stop paying for breach of contract - you then find they go for you for.. NOT PAYING (breach of contract!) - that's when you take advice and discover that the only thing clearly determined by the arrangement it that you have to.. PAY!
You look busy already, I hope you haven't just joined team wasteofspace.
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★☆☆☆☆
“Peninsula Business Services and Taxwise Services”
Written on: 22/12/2012
Peninsula Business Service are regulated by the Financial Services Authority, FSA, and as such have to adhere to a very strict code of conduct. If they do not adhere to this strict code of conduct they can be heavily fined and even put out of business. Every time you complain to Peninsula according to FSA rules they have to write to you giving you a complaints procedure setting out what you can do. Part of this procedure will tell you that if you are an individual or a small business,... (read more)
Guest15555's Comment
Written on: 01/01/2013
Spoke to FOS, only deal with insurance which isn't the issue. No compensation as no loss. What a waste of a review.
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Soliloquy_Man's Comment
Written on: 21/01/2013
Thanks for the info. The advice we received from solicitors (recommended by FSB) was that regardless of our complaint, (persistent non delivery HR, but OK delivery H&S), which we thought was straightforward breach, their contract tied us up to pay - so our non payment in frustration at their breach, put us in breach. Go figure.
It would appear that advice in parallel to yours would be - "and don't stop the direct debit . standing order payments, document their failings and then implement your guidance with solicitors."
Then "your breach" is not a factor to muddy the water; get the lot back from the courts. Goes against the grain, doesn't "feel" right, and we've all got cash flow to worry about - but don't stop payments at the very least until you have spoken to your company solicitor, it would seem, is crucial.
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★☆☆☆☆
“Bad business ”
Written on: 10/12/2012
Peninsula might work for yor company in some way, if you need them, however, you will probably find they are more dangerous than the people they claim to protect you from, I would advise anyone to stay well away from them. Our business was in trouble within the first year, we called then to say we have changed from a partnership to a limited company, but that we would be able to carry on with the business due to the downturn in the economy. They took us to court anyway! For £9000' (read more)
★☆☆☆☆
“stay away ”
Written on: 07/12/2012 by tunerite (1 review written)
I wish I read the reviews before I signed, I have no relevant contracts no correct health and safety, paid for three years and still not had the service I paid for. I have been lied to by staff and now I stopped paying because I have not recieved what I have paid a considerable amount of money for, they say their going to take me to court. A very bad company All their interested in is money! (read more)
A.k.a.'s Response to tunerite's Review
Written on: 30/01/2013
Hi Tunerite,
Sorry to hear this. All legal advice I have had says what they they are doing is "within the law" though it is in no way morally correct. Basically the contract is designed very well to 'prey' on the smaller business when you'd expect a little 'help' in these turbulent times.
I am taking our case up with my MP and I suggest you do the same (See Freck1975 posted Jan 2013) he suggested this and has had success and with a few more people doing the same it will gain momentum. All MPs have a "surgery" and you can have a 15min informal conversation face to face.
If you want to "carry more weight" in court, try your MP and mention to them that others are doing the same to bring these sinister goings on into the open.
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Client.servicespeninsula-Uk.com's Response to tunerite's Review
Written on: 22/02/2013
Please contact client.services@peninsula-uk.com, we are very suprised to hear of your concerns and will treat them very seriously. We have attempted to review our open complaints and can not match your circumstances to our records unfortunately to contact you.
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★☆☆☆☆
“Keep Well Away From This Company!!”
Written on: 13/11/2012 by Bare1
My husband signed with Peninsula when first starting in business. The saleman advised that he could cancel after 12 months giving 3 months notice. After paying £235.00 per month for a year and receiving no service whatsoever from them, he sent a letter cancelling the agreement. He was then informed that he was tied into a 5 year agreement and they are now taking him to court, wanting £15000.00 off him. There were staff who were there to witness what the salesman said but I don't know if... (read more)
Customerserviceisking's Response to Bare1's Review
Written on: 16/11/2012
What does your contract say? Ring the Customer Service helpline, ask for the Head of Client Satisfaction and Service. It all depends what you signed on the contract. No different than any other supplier.
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Fairmanager51's reply to Customerserviceisking's Comment
Written on: 21/11/2012
The salesman lied to get his/her commission. The company believed this and presumably signed the contract. If the company was misled, and this was witnessed it could be construed as fraud. Also see what service was stated and what was not received. Go back and state your case, do not be bullied. Others READ THE CONTRACT INCLUDING THE SMALL PRINT. Also do not tar all suppliers nor insult them by saying Peninsula is no different, I woul like to think there are many honest suppliers.
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Tunerite's Response to Bare1's Review
Written on: 06/12/2012
I could not agree more companies should not be able to get away with this very similar happened to me
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A.k.a.'s Response to Bare1's Review
Written on: 30/01/2013
Hi Bare1
If anyone has won a case against them, I think it includes a gagging order to secure any compensation/cancellation. Various solicitors I have asked confirm this is highly likely.
When is your court case?
All stories on here seem to have a few common threads and it all centres around the way the contract is sold. As a business you have no claim to being "mis-sold" to like a regular consumer. I believe MPs have the clout to do something about this.
Try contacting your MP here, they run surgeries and will listen to your concerns. Mine seems keen to hear as the small business is after all the lifeblood of the country.
Others are doing this with success - and the more that do the better (See Freck1975 post from Jan 2013)
Also, if you want to contact me privately, please email Review Centre for my contact. Happy to discuss on the phone.
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Client.servicespeninsula-Uk.com's Response to Bare1's Review
Written on: 22/02/2013
Please contact carl.lancaster@peninsula-uk.com, Head of Credit Control and Litigation. We are very suprised to hear of your concerns and will treat them very seriously. We have attempted to review our open complaints and can not match your circumstances to our records unfortunately to contact you. Our standard contracts do not have a three month contractual notice and at this early stage I would ask you to review your existing contract.
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★★★★★
“Don't let a few unhappy biased people prevent you looking”
Written on: 05/10/2012
I needed to save costs, got three quotes for a outsourced HR service and went with Peninsular, very happy on a 3 year deal. I am still trading in difficult times and have HR, Insurance and H&S support. I would get a trial of the services on offer and make your mind up. Like any professional service make sure you understand the terms. They have 27,000 clients and only a few complaints on here. We need to be fair guys. If I am no longer trading as a limited company my accountant said all... (read more)
Freck1975's Comment
Written on: 08/10/2012
your having a laugh or very naive , there reviews all over the internet about them ,the fact is the people on this site have been mis -sold and told lies and this isnt the only site, and its happening all over the country .and if you open your eyes there loads of these reviews about this company , not just a few , and its not just people trying to get out of contracts, if i didnt know better i would probaly think you work for them , do some real homework on this company and you will find its not just a few lol
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Fairmanager52's Comment
Written on: 26/10/2012
I am suspicious of this review. Firstly Peninsula is spelt wrong; secondly why is the web address shown; thirdly how does the reviewer know the number of clients Peninsula has; and finally if a limited company no longer trades then all debtors do not fall away, they are dealt with by the Receiver utilising the assets of the company. It may be a good idea to get a new accountant.
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Adamcsmith's Comment
Written on: 09/11/2012
1 Good review - followed by 37 very bad ones...!
Peninsula Business Services - what an appalling company. Watchdog for businesses where are you..?
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Pacobullfighter's Comment
Written on: 22/12/2012
Do you work for Peninsula?
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Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
Thank you for your kind comments, here at Peninsula we take client satisfaction very seriously, in fact we have a department dedicated to that task. Any additional feedback can be provided to us.
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See next 10 reviews
Showing 11 - 20 of 55 Reviews
★☆☆☆☆
“!!!!!!!!!!!!!!!DO NOR SIGN...”
Written on: 01/10/2012
Currently helping my friend to deal with these business killers. She signed the contract as she was tricked and practically impossible to prove that it was only 1 yr. Now they say, no u signed 5 yrs. I will take them to court, and will report them everywhere I can . STAY OUT OF TROUBLE DARLINGS, DO NOT BELIEVE A WORD THEY SAY. Go to ACAS and you will get all the same , just FOR FREEEEEEEEEEEEE There is no option not to press the star , but there should b option BEYOND TERRIBLE (read more)
Whbarrass's Comment
Written on: 03/10/2012
Please contact me as I'm going to court with Peninsula too.
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Jonespace's Comment
Written on: 03/10/2012
????????? I am a client and yes they have asked as part of their Fanatical Fans programme to highlight my satisfaction. I am on a 12 month deal, my monthly payments are stated on my contract. If you sign a one year contract it shows the monthly payments and the total value, I was quoted five years, it showed 60 months and the total deal value. ACAS couldnt offer the insurance, documentation, an employee assistance programme or 23 hour support. I am sorry some people arent happy but I am.
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Mikehammond's Comment
Written on: 01/11/2012
well i hope you remember to notify them a year before that contract ends because if you get your magnifying glass out you will notice that too.thats why we were taken to court by peninsula after we paid promptly for 5 years and never used the services.everybody knows now that in the domestic world the consumer is a bit more protected
but not commercial world.
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Freck1975's Comment
Written on: 04/10/2012
jonespace's lets hope you dont need there help , when there's a former manager of peninsula warning you of there conduct it's time to wake up and smell the coffee ,
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Zarp's Comment
Written on: 15/10/2012
Like everyone in business when you sign any contract you should read all the small print, Peninsula clearly say the length of contract before you sign. Always check with your accountant or solicitors we all have experience with these companies.Peninsula have a good service backup and you must also understand that part of the fee is an insurance premium. Being new in business you should not sign anything without getting professional advice. When you do sign a contract most Judges will refer to the contract and if a service has been provided and you signed the contract you are liable, that is a fact of life.
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Freck1975's Comment
Written on: 30/11/2012
they have sales people miss-leading and telling lies and catching people out when there having employment isues . you will see peninsula being highlighted very soon .
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Client.servicespeninsula-Uk.com's Comment
Written on: 22/02/2013
Thank you for your feedback, we would ask that your friend contact us direct at client.services@peninsula-uk.com quoting her client details as we are unable to find a complaint from 2012 matching these details.
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★☆☆☆☆
“Mis-sold and now very frustrated and angry”
Written on: 29/09/2012 by A.K.A. (1 review written)
Went to their seminar, had the scare tactics drilled into me. I was very naive at the time, just started a business and it was to safeguard me with my first and only employee. I now realise you can get all the free advice you want from the net or Chamber of Commerce. I now work alone again - no employee - and I have tried to cancel the contract. I was sent a very hard letter with a ridiculous termination offer (which wasn't much less than the 5 year amount would total!). It was also stated... (read more)
Client.servicespeninsula-Uk.com's Response to A.K.A.'s Review
Written on: 22/02/2013
If we have been unable to resolve this matter please contact client.services@peninsula-uk.com. We take such complaints very seriously and have only been made aware of this website today. We do have a alternative packages to offer you to suit your need and budget.
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★☆☆☆☆
“Business killers, buyers beware!”
Written on: 04/09/2012
After having paid this company for 5 years and hardly ever using their services I notified them that I wanted to cancel at the end of the 5 years. The rep then came to see me to persuade me not to terminate. I explained my concerns about the economy and was assured that if things didn't pick up then they would be sympathetic. Recently struggled to keep business afloat. Explained situation but they don't care at all. Threatening court action, no negotiation, nothing. Surprised to hear about 1... (read more)
★☆☆☆☆
“Cost us £6500 !! Avoid these people ”
Written on: 29/08/2012
We also did not realise it was a 5 year contract. Incorrect advice (just plain wrong) concerning taking on an agency worker (all proof in emails) resulted in a CCJ and a bill of £6500 !! Of course because of the advice we did not cancel contract with agency and ended up in court as couldn`t cancel...... Their advice is next to useless as the last thing they want you to do is put them at risk by making anyone redundant. In the end the hoops you are made to jump through make it more onerous... (read more)
★☆☆☆☆
“Peninsula This company needs to go on watch dog ”
Written on: 02/08/2012 by Sharon38 (1 review written)
This company can't to offer me support in my business . They where putting in place hand books and works contract this guy was offering good business back up . Was never told that a contract would be for 5 years . That I would NOT of signed to Appointment was made to come to discus the information for the booklets and contracts they where going to supply , I had to cancel due to work and re arranged a appointment which the the lady turned up on the wrong day . That was the last I herd from... (read more)
Spen17570's Response to Sharon38's Review
Written on: 23/08/2012
For health and safety we use an excellent company called MBHS who operate nationwide, they do the work for me and im not tied into any of these contracts either their phone number is 01375 398 998
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★☆☆☆☆
“STAY WELL CLEAR”
Written on: 28/07/2012
Peninsula, charge way to much for what they offer. We have been badly hit by the economic down turn and have had to close many departments and loose most of our work force. Peninsula, offered very poor advice and where of very little help in this area. I was sold a 3 year deal, well at least I was under the impression I was and I was also told if i gave 90 days notice, I could leave the contract. This has proved to be untrue and Peninsula are now perusing me through the courts, which will... (read more)
★☆☆☆☆
“Steer clear at all costs!”
Written on: 25/07/2012
Peninsula Business Services, Manchester have all but put me out of business. I was mis-sold a contract which the salesman for the Cumbria area stated could be cancelled by giving 3 months notice. When I came to cancel my Peninsula contract due to the financial downturn (we only have 3 members of staff) and Peninsula not providing any value, they refused to honour the cancellation. They took me to court and although the judge was sympathetic and not happy about honouring it, the contract... (read more)
Kanel's Comment
Written on: 12/10/2012
PLEASE DONT GO WITH THESE GUYS WE ARE NOT LYING,,
I HAVE A COMPANY IN GLASGOW,
SMALL VERY SMALL.
One day like everyone else on here you get a phone call or an email stating that
peninsula are bin your area and wish you to attend there" free seminar"
sounds good however i couldn't make it, then there on the phone a week later ,sorry you couldnt make it can we send an agent round to talk to you about the benefits of using our services , so over he came a week later , couldnt get rid of this guy 2 hours taking about companies getting sued over crazy situations all the paper cuttings to back it up blah blah, said anything we required full legal costs need i go on usual , nothing to say it was £80 for 5 years , i would never have put my name on it. great sales . yep i was stupid but lets face it whio would think these guys who were supposed to be helpng you were gona rip you off,, lets cut to the chase ,,after 6 months i then knew that the services i first required them for where not realy what they coukld hepl me with even though i told the rep guy the situation and the service i required from them.. they said 4.5 years you owe us,, WHAT,, anyway i paid them and they exepted apprx £800 best 800 i ever spent to get rid of them,,
WHAT DO I USE NOW BETTER SERVICE AND MANNERS INCLUDING LEGAL TAX AND VAT BETS IN THERE FIELDS IS THE FEDERATIONS OF SMALL BUSINESSES LESS THE £100 PER YEAR YES A YEAR,, AND THEY SOLVED THE PROBLEM I HAD,, also a small cafe with 1 member of staff near me got hit by them as well they then got the fsb to fight there case and got them out the contract, STOP paying them go join the FSB instead ,
BEWARE NO MORE RIP OFF BRITAIN CALL WATCHDOG ON TV..
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★☆☆☆☆
“con artists”
Written on: 24/07/2012
has anyone managed to get out of ther contract? What happened when you went to court as i am trying to get out of the contract now. They say they do not use scare tactics but they do and they state that there sales rep's do not mis sell. I have tried the ombudsman but they say they are not covered, (read more)
Whbarrass's Comment
Written on: 03/10/2012
Peninsula are currently trying to bully me. I don't role over ever and I'm currently preparing an article for the papers and watchdog.
I literally want as many people as possible to contact me about peninsula and their malpractice. Thanks.
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Manchester73's Comment
Written on: 20/02/2013
HI,I would be interested in organizing a protest outside peninsula in Manchester,this disgusting sucked me in by mis selling and refusing to cancel within 12 hours? the advice they give is ridiculous and well over the top to protect themselves or make you give up.Feel free to contact me
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★☆☆☆☆
“Peninsula Business Services”
Written on: 07/07/2012
My company was also 'conned' into taking a 5 year contract with Peninsula for both Employment Law and Health and Safety advice. After using their services for employment advice in 2 separate occasions it became abundantly clear that they had nothing more to offer than I could have got for free from the internet. We then tried to get out of the contract by giving 6 months notice - which we considered to be very fair. It was then that we found out that we were tied into a 5 year contract with... (read more)
Guest's Comment
Written on: 18/07/2012
hi, we have had the same problem with peninsula and we have been forced to carry on paying the following years premium of £1500
just because we forgot to give them notice 6 months before the end of contract. even though we never once used their services.
I am also very angry and feel robbedn
we pleaded with them as a company as times are not easy and ended up with a bailiffs court letter.
Beware !!!!!!!!!!!!!!!!!
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Julie8314Dave's Comment
Written on: 20/07/2012
Hi to you,
We are at present being taken to court by Peninsula, for trying to get out of our useless contract, would you be kind enough to do a witness statement for me as it makes our court bundle stand out a bit more.
if you could email me Julie8314@btinternet.com that would be fantastic.
Julie.
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Whbarrass's Comment
Written on: 03/10/2012
I'll help chastise them as they are currently trying to bully me into submission. I closed my company down and they still keep coming back. I have to laugh because they're still going to get sfa and they keep spending their money trying to screw me. If peninsula staff are reading this...good luck because you're going to earn every penny.
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★☆☆☆☆
“scam artists”
Written on: 24/06/2012
I to have been conned in to a five year contratc trying very hard to get out of it. I have written to the ombudsman but i have been told there is noting anyone can do, Any idea's of who to write to and how to stop them? (read more)
Guest's Comment
Written on: 26/06/2012
I have a similar problem with them and am about to fight it in court. I only met with them as I told them my company was likely to cease trading within a year and I wanted to ensure I dealt with employees correctly. They told me that the only paperwork I could sign was a standard contract and they rang their office in front of me and confirmed I would be treated as a business start up and could end my contract without the five years notice. I did just that and received an invoice for 5 years ! They offered nothing I could not have got from ACAS free. I consider them to be con arstists and hope I can get the court to take notice. Good Luck
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Rehan's Comment
Written on: 04/07/2012
I 110% agree with you they are rubbish!! If you find a solution please let me know as as possible.
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Whbarrass's Comment
Written on: 03/10/2012
Does anyone know where we can all meet up on line because our email addresses are being removed prior to publishing on this site. I am writing an article for the papers about peninsula and their malpractice.
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Soliloquy_Man's Comment
Written on: 21/01/2013
They don't seem to have a facebook page. Might be an opportunity!
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See next 10 reviews
Showing 21 - 30 of 55 Reviews
★☆☆☆☆
“Insurance company scam”
Written on: 23/06/2012
This company is just an insurance company scam (not a law firm at all) that has a vested interest in generating as many employment problems as it can. They make loads of money by provoking tribunal claims and are in a win win situation. It matters not to them who wins, they still get paid ££££'s out of the money paid by the mugs who pay their fees. They will advise on the worst possible methods of dealing with employee problems to achieve this result. That said, if you have no... (read more)
★☆☆☆☆
“DO NOT USE THIS IS A TERRIBLE COMPANY”
Written on: 16/05/2012 by angryman666 (1 review written)
Peninsula is a terrible company. The sales man told us that we were signing a 12 month contract. but when We tried to cancel with them at the 12 month point over the phone we were told to write them a letter of cancelation. Which we duly did. We explained that company was on hard times and we no longer had any staff and that the company intended to cease trading. Peninsula wrote back and told us we couldn’t cancel and we were in a five year contract so they wanted all their money paying in... (read more)
Guest's Response to angryman666's Review
Written on: 15/06/2012
This company are dispicable. Watch out for upcoming long running case of gabriel v peninsula at the manchester employment tribunal in July this year . An employee taking them for discrimination and sex discrimination . Won recent appeal in eat as well that she wasnt transferredto another employer by peninsula.
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Guest's Response to angryman666's Review
Written on: 28/06/2012
I have had a very similar problem. my company signed up to them on a 1 yr contract thank god, an they did absolutely nothing to warrant what we were paying them. it took them 2 months just to get employee contracts to us where I'd already paid them £2400. the business ceased trading about 2 yrs ago. just this morning a bailiff turns up at my HOUSE to take my car away which they only knew was there when he turned up and noted it down to levi. I isn't let the guy in the house and was demanding 2k just for him to leave us for the day. they claim they wrote to us to take me to court but the first correspondence we had was today when he gave me the court order. If I didn't give him 2k he was going to take my car. so I did what anybody would do and jumped in my car and drove off. they are a rip off company and will seriously try and trap u. I don't think they make their money through their services, I think they prefer to do it by sending u to court and claiming against u for services they haven't even fulfilled. DO NOT WORK WITH THESE PEOPLE, you will truely regret it. if u want to get in touch with me then please call me.
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★☆☆☆☆
“Has a Ltd company been closed down by Peninsula?”
Written on: 19/04/2012
I have had major problems with this company for years. Does anyone know of Peninsula going further than a CCJ against a company? Does anyone know of of a company being closed down by them? Going to court soon and going to defend the company with an employee who witnessed what was said by the salesman when he asked us to sign and rushed off to get home for the weekend. Does anyone know of the turnover of sales staff leaving the company? (read more)
Angryman666's Comment
Written on: 16/05/2012
We are going though the process now they are a terrible company. The sales man told us that we were signing a 12 month contract. but when We tried to cancel with them at the 12 month point over the phone we were told to write them a letter of cancelation. Which we duly did. We explained that company was on hard times and we no longer had any staff and that the company intended to cease trading.
Peninsula wrote back and told us we couldn’t cancel and we were in a five year contract so they wanted all their money paying in one go.
As we expected our company ceased trading and has not traded for about 2 years now. However we still trade from or old office premises which a completely different company yesterday we were dumb struck when a Bailiff from the Sheriff’s Office High Court Enforcement Officers turned up at the office to seize goods, Items that belong to a completely different company to the sum of £5291.94. the Bailiff stated that I must prove my office equipment did not belong to my previous company and If I couldn’t he would come back drill the lock of my office and remove all my office equipment.
The Bailiff must have lots of dealings with Peninsula as he told me that in his opinion this was for a debt that is approximately 1-3 years old, were we unwittingly signed into a 5 years contract. This is obviously business for both the Bailiff and Peninsula.
Has anyone else been pressured like this?
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Dcmclaims's Comment
Written on: 17/05/2012
If you need assistance please contact me for civil court representation £60 or employee management £25 a month office@dcmhq.com
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Guest's Comment
Written on: 17/05/2012
Hi. Just filing the defense claim as we speak against Peninsula. We were happy to pay the amount we agreed for 5 years in return for excellent services by proffesional lawyers and Businesswise. Within the first 7 months we found that most of the correspondence had to be created by us ( not what we signed up for as we are not solicitors). We had to call almost on every occasion to remind them that an email has been sent for checking the documents. Stories had to be re-told because no particular lawyer was ever appointed to us (as promised). Businesswise HR package has errors which makes your HR inacurate. Were promised that new website would be ready in the summer 2011. Then it was autumn 2011. Not sure if they ever improved it (not very good when you are a paying customer). We got fed up with the poor service and lost confidence in Peninsula. We decided to stop paying after 7 months and exchange few letters with Peninsula since. They believe they haven't done anything wrong and are now taking us to court for the rest of the money. DO NOT USE THIS COMPANY PLEASE!!!!!!!!
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Whbarrass's Comment
Written on: 03/10/2012
We all know Peninsula lied to get our business.
where can we all meet up.
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★★★★★
“Did exactly what they said on the tin - saved me a lot”
Written on: 04/04/2012
Joined up with Peninsula almost a year ago and am a very happy customer. Thankfully haven't had to test them on an employment tribunal, but they re-wrote all my employee contracts and my employee handbook. Cost is absolutely minimal, was really suprised when I found out how much it was going to be. Since I joined I've rang the call centre a handful of times over minor issues, each time they've been very helpful and friendly. We're a growing business with a staff of around fifteen so this... (read more)
Tramhammer's Comment
Written on: 24/06/2012
They rewrote your contracts and handbooks? That's their first step to ensuring that once you have a dispute, it is maximised to the fullest possible extent. Their ploy is to leave important parts practically meaningless so there is potential for lengthy and lucrative work for them. Eventually, you end up footing the bill one way or the other. You ought to get a proper independent lawyer to look at the stuff they have given you. Cost is (at present) minimal? How seriously do you take your employee relations? They say you get what you pay for. When dealing with this outfit you appear to pay little at first, which is, to be fair, commensurate with the real value of what they give you, then later on it costs you a fortune but you have nothing at all.
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★★★★★
“They won an employment tribunal for me”
Written on: 22/03/2012
I had an employment tribunal and I was totally clueless to what I should do. My brother had used Peninsula three years ago to defend against a tribunal. I tried to use his account but you need to sign up to Peninsula separately. However in the end it wasn't that expensive, tons cheaper than a solicitor. In the end we won our case and I subscribed to Peninsula. I use their advice line whenever I have any issues and they write all my contracts. They always ring me back and they know how to... (read more)
★★★★☆
“Better than my solicitor and I signed a three year deal”
Written on: 19/03/2012
I am just about to renew my service with Peninsula and googled the firm to see what competitors are out their. I have a fairly successful barbers shop and had previously used my family lawyer for all things legal. I found myself in a tribunal and three years ago spoke to a sales rep who promised to represent me if I took out a contract for retained services. I did that and queried the terms on offer? Basically I went with the fixed term for fixed costs. I am sorry some people aren't happy... (read more)
Soliloquy_Man's Comment
Written on: 21/01/2013
It's not the terms I was unhappy with, we wanted it sorted and wanted the confidence of medium term cover. What I was unhappy with was the failure to deliver then the fifteen grand bill for all outstanding months NOW when it was challenged.
There was no ambiguity over the requirement, it was agreed and written but simply not delivered. Different staff, different promises, 9 months (of monthly payments) and no delivery. If this was an isolated story, maybe you could excuse it, but it isn't. Just because some contracts appear, for now at least, to be running smoothly - and good for you - but when you get multiple promises and no delivery, will that still be up to you to extract value?
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Denisecamara's Comment
Written on: 27/02/2013
I'm glad you knew what you were signing up for.....myself and plenty of others didn't!
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★☆☆☆☆
“Court Action from Peninsula”
Written on: 05/03/2012 by poiuty
Hi. has anyone, like myself, closed their business and actually been able to terminate the Peninsula contract ? they have issued a possession order thru their own Solicitors and have made the debt 'personal' as we were not a Ltd Co. Any advice appreciated (read more)
Guest's Response to poiuty's Review
Written on: 25/03/2012
They are terrible, they will take you to court or land you with bailiffs, they really are the worst company to deal with ever. I have had a bad experience, I know other companies that hav had a real bad expirience too. The cost of what they do is no where near what they charge and they are completely roughless. If your not careful you will have a truck outside with bailiffs that's guaranteed
All the best
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Guest's Response to poiuty's Review
Written on: 16/05/2012
We are going though the process now they are a terrible company. The sales man told us that we were signing a 12 month contract. but when We tried to cancel with them at the 12 month point over the phone we were told to write them a letter of cancelation. Which we duly did. We explained that company was on hard times and we no longer had any staff and that the company intended to cease trading.
Peninsula wrote back and told us we couldn’t cancel and we were in a five year contract so they wanted all their money paying in one go.
As we expected our company ceased trading and has not traded for about 2 years now. However we still trade from or old office premises which a completely different company yesterday we were dumb struck when a Bailiff from the Sheriff’s Office High Court Enforcement Officers turned up at the office to seize goods, Items that belong to a completely different company to the sum of £5291.94. the Bailiff stated that I must prove my office equipment did not belong to my previous company and If I couldn’t he would come back drill the lock of my office and remove all my office equipment.
The Bailiff must have lots of dealings with Peninsula as he told me that in his opinion this was for a debt that is approximately 1-3 years old, were we unwittingly signed into a 5 years contract. This is obviously business for both the Bailiff and Peninsula.
Has anyone else been pressured like this?
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Angryman666's Response to poiuty's Review
Written on: 16/05/2012
We are going though the process now they are a terrible company. The sales man told us that we were signing a 12 month contract. but when We tried to cancel with them at the 12 month point over the phone we were told to write them a letter of cancelation. Which we duly did. We explained that company was on hard times and we no longer had any staff and that the company intended to cease trading.
Peninsula wrote back and told us we couldn’t cancel and we were in a five year contract so they wanted all their money paying in one go.
As we expected our company ceased trading and has not traded for about 2 years now. However we still trade from or old office premises which a completely different company yesterday we were dumb struck when a Bailiff from the Sheriff’s Office High Court Enforcement Officers turned up at the office to seize goods, Items that belong to a completely different company to the sum of £5291.94. the Bailiff stated that I must prove my office equipment did not belong to my previous company and If I couldn’t he would come back drill the lock of my office and remove all my office equipment.
The Bailiff must have lots of dealings with Peninsula as he told me that in his opinion this was for a debt that is approximately 1-3 years old, were we unwittingly signed into a 5 years contract. This is obviously business for both the Bailiff and Peninsula.
These guys are a bunch of crooks that trick and fraudulently get you to sign contracts with fast because they are always in a rush to get somewhere else.
Has anyone else been pressured like this?
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★☆☆☆☆
“Peninsula (Depressing) Services”
Written on: 02/02/2012
I cannot believe I am in this position with this company who i thought would protect me against tribunal, health and safety etc and give training to my staff. I now find myself due in court with THEM!! It took me from Dec 09 to April 10 to get draft contracts, we then had a fire and all was destroyed, so we have now been constantly asking, over and over and over again for the draft contracts!!!! To no avail :( I went to see a 15 min free solicitor who suggested i stopped paying, so i... (read more)
Spen17570's Comment
Written on: 23/08/2012
We use a company called MBHS for all our Health and Safety requirements, they are nationwide , no contracts to sign, really hands on and experts in individual feels, they also do all of the work for you allowing you to concentrate on your business.
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★★★★★
“Parasitic Blood Suckers”
Written on: 16/01/2012
If you want to destroy all trust and confidence in your workforce then this is the company for you. Ideal partners to sack anyone you don't want working for you regardless of their comitment or ability. With these guys you can sack your employees whenever you like without calling anybody in.... brilliant.. to close down a business at minimum cost and retire to the Bahamas the perfect partners. Peter Dones' company can turn your once reliable workforce into a bunch of (read more)
Guest's Comment
Written on: 02/02/2012
Totally agree with you, I am having so many problems with them right now, We cannot for love or money get our staff contracts from them!!! I am so depressed dealing with these guys its untrue. I am now being taken to court as I stopped my payment. I am deeply concerned to hear of those who say they could got a 1 year contract when i was told i could only do five years!!! Now i have a battle on my hands and my business has just sold. HELP!!!! DO NOT EVER GO WITH THIS COMPANY, PLEASE, PLEASE TAKE NOTE OF ALL THE REVIEWS.
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★☆☆☆☆
“Update on service”
Written on: 10/01/2012 by thebalfster (1 review written)
Good luck getting out of your contract you will struggle. I am very close to someone who used to work for Peninsula and they left as they were disgusted at what the company did and how they treat their clients. In terms of their tribunals service the approach they take is to advise that they will provide free tribunal support and this is what the company advise the sales force to tell customers. This is a total bare faced lie as if the contract is less than approx. £6,000 for the contract... (read more)
See next 10 reviews
Showing 31 - 40 of 55 Reviews
★☆☆☆☆
“Overpriced & Lying Sales Man”
Written on: 08/07/2011 by SteveB1969
Peninsual got in touch with me at a time when a tribunal was coming up against my business. A meeting was arranged & all the nice things I wanted to hear were said. I was sold a 5 year contract with Peninsula @ £140.00 per month, I asked for a shorter term but was told 5 years was the only period they did. I have since found this to be a complete lie as they can offer anything from a 1+ year. For £8,400 I have received 2 staff employment contracts, which had to be re-done twice, the... (read more)
Guest's Response to SteveB1969's Review
Written on: 24/08/2011
Hi Steve, good luck with that. I work for a firm of highly qualified employment solicitors and we are only too familiar with disgruntled peninsula customers who come to see how we can help them. If you want to find out more about us please let me know. Nita 02086818140
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Wadders123's Response to SteveB1969's Review
Written on: 24/08/2011
hello Steve,
I know how frustrated you must feel. I wish you all the best in cancelling the contract, this may take time but will be worth doing. In the meantime if you are in need of a far superior service that can be flexible and suited to your needs do let me know or visit www.thomasmansfield.com
Thanks
Nita
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★☆☆☆☆
“Peninsula Business Services Give bad advice. Their...”
Written on: 28/06/2011
Do not Use Peninsula Business Services. I followed their advice to the letter. Their advice was wrong. My case went to tribunal. Peninsula messed up the case and we had 3 hour notice to settle or risk going to court. we settled and had to pay £3k. Peninsula would not pay!! that was that they said. I have cancelled Peninsula. do no use them. they lie. I obtained recordings of all the phone calls. They stretch the whole affair and make it difficult and time consuming They use... (read more)
Wadders123's Comment
Written on: 24/08/2011
Hi, How disheartening for you and I hope that you have found a new firm of advisers to assist you in your employment law and HR requirements. If not and you are seeking a reputable firm do visit our website www.thomasmansfield.com.
All the best
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Guest's Comment
Written on: 15/06/2012
This company are dispicable. Watch out for upcoming long running case of gabriel v peninsula at the manchester employment tribunal in July this year . An employee taking them for discrimination and sex discrimination . Won recent appeal in eat as well said she wasnt transferredto another employer by peninsula. Peninsula didnt seem to understand how tupe worked
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★☆☆☆☆
“PENINSULA FARCE”
Written on: 23/06/2011 by soliloquy_man (2 reviews written)
Company took monthly subs, never complied with contract from the get go. Issues outstanding (like staff contracts) never resolved. Pleaded with them to deliver services, never did. Finally we asked for exit, no more payments and they then treatened us with breach and full costs for remaining 3.5 years. We are now being sued!! check out their online rep - they live off driving sm co's into bankruptcy check out you tube - they admit to not having the resource to handle everyone / bank on... (read more)
Guest's Response to soliloquy_man's Review
Written on: 10/05/2012
Hi soliloquy_man,
I have received today a court claim that Peninsula submitted.
Last year they gave me a wrong advise (they said that my employee is not entitle to maternity leave but she was), they send the letters after with apologies but I told them that I don’t want to continue the membership because they gave a wrong advice and they are in breach of contract . then they offer three months free but I still said that I do not want to deal with them because I don’t trust them any more. Unfortunately they didn’t feel the same way and they claim 6107.42 from me now. Do you think I have any chances? Any advice would be highly appreciated.
Many thanks
Matylda matylda @ kingsaccommodation.co.uk
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★☆☆☆☆
“Totally unprofessional - don't bother”
Written on: 31/05/2011
Do NOT use this company - they ignore any communications that you put to them and simply quote "you are tied in to a five year contract". I asked them to put together contracts for my staff. I spent 20 minutes on the phone with them and they simply copied my existing contracts and staff handbook, then e-mailed them back to me. They were littered with mistakes including incorrect salaries. I complained. They ignored me and sent out threatening letters. This has been going on for 10... (read more)
★☆☆☆☆
“BUYER BEWARE! Peninsula Business Services will make...”
Written on: 15/05/2011
BUYER BEWARE! Peninsula Business Services will make sure they get every penny they can out of you. If you try to end the agreement or refuse to pay (based on the fact that they just don't provide any service), they will take you to court. Their contract may be highly unfair, with no possibility for renegotiation or termination but it is a hairs breadth the right side of legal. We now have a CCJ and we're facing bankruptcy because of this company. They just do not care about your company -... (read more)
★☆☆☆☆
“I have contacted this company who operate on behalf of...”
Written on: 07/04/2011
I have contacted this company who operate on behalf of an Employer, was looking for general advise that is not data protected and they advised they could not advise as I did not hold an account with them or pay a fee, I was sure if you contacted a Helpline they should be in a position to help, I feel so sorry for all the people who have given their hard earned cash to this company and have had nothing in return. (read more)
Gadgetplanet 's Comment
Written on: 12/05/2011
Yes I had same issues with them but have now left them, found a great company called Wirehouse employer service. Great advice and you get your own consultant no hidden indemnity clauses. Absolutely brilliant wish I had used them in the first place
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★☆☆☆☆
“Peninsula business services. ”
Written on: 06/04/2011
Peninsula business services.
The fact that you can only take out a 5 year contract should alarm you. Most companies provide a good service and expect their customers to return. This is clearly not the case with peninsula. Most advisors I have spoke to could care less about the issues in our organisation. I would never use the service again, I am going to stop making payments as we are disgusted by the tricks the sales men use. Their sell is that they can indemnify advice, the truth is...
(read more)
Guest's Comment
Written on: 14/06/2011
You can take out a 1, 3 or 5 year contract with them
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Soliloquy_Man's Comment
Written on: 21/01/2013
LOL yea, that's what they say!
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★☆☆☆☆
“We've had a nightmare time with them. We owned a farm...”
Written on: 30/03/2011
We've had a nightmare time with them. We owned a farm shop and our shop manager signed a contract with them for 5 years which we did not approve.
The manager left under bad circumstances and we decided to shut the business. 3 months prior to closing I notified them and told them we did not want to continue their (non-existent service - we got "standard forms" which were totally useless and the one time I did ring them for advice, they were equally inept and totally unhelpful). I was told...
(read more)
★☆☆☆☆
“Well well, just had a reply from my letter, (3months...”
Written on: 04/03/2011
Well well, just had a reply from my letter, (3months prior to contract end) stating peninsula require min of 6 months and my contract will be renewed for a further 12 months, much against my needs or wishes.
As all of the reviews on this link I have to agree with them all, I have only once asked for there help, of which they e-mailed me a pre filled form, with NO follow up from peninsula. (i could have googled it & got it for free)
Would i recommend Peninsula:- No chance. All they want is...
(read more)
★☆☆☆☆
“Poor service. Standard forms that you can get any...”
Written on: 26/01/2011
Poor service. Standard forms that you can get any where . Hidden terms and conditions this company is after one thing and it is your money. Do you think a 6 month notice period on 1year contact is ethical? When considering after 9 months you haven't had a completion of serviceS promised on which to make a decision on whether or not to continue that contract. Very expensive definitely worth looking for a local competitor . (read more)
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Legalearth's Comment
Written on: 21/05/2013
If there is insurance involved, by law, you have a 14 day cooling off period: I hope this advice doesn't come too late for you and your company. Otherwise, you may be locked in to the contract. Word of advice: check the caveats on cancelling to ensure you meet the deadlines for cancellation and you are not locked in for a further period. Best of luck - Legal Earth.