Barcelona Visit Barcelona, www.visit-bcn.com Reviews

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2.3 stars
Average rating for this product is: 2.3 out of 5

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Average Ratings for Barcelona Visit Barcelona, www.visit-bcn.com

  • Accommodation1.9 stars
  • Customer Service1.7 stars
  • Resort2.3 stars
  • Food2 stars
  • Location1.8 stars
  • Value for Money2.2 stars
  • Overall rating2.3 stars

6 Reviews For Barcelona Visit Barcelona, www.visit-bcn.com

  • jackyrbody 1st Oct 2009

    Reviewer rating: 1 stars


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    I am absolutley appalled with the service I have received from Visit-bcn.com. The day before we were due to travel to Barcelona they rang us and said the apartment we had booked was unavailable and tried to offer us a hotel on Las Ramblas (not a suitable alternative when you have a two year daughter). Two months later they have still not refunded us our deposit. I spoke to them today and was basically told that I am not getting a refund - I asked for the name of the company manager but the person refused to tell me. Do not use this company - they have basically stolen £160 from me and continually lied to myself and my wife about the whole matter.

  • Guest 1st Sep 2009

    Reviewer rating: 1 stars


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    I had a dreadful experience with Visit Barcelona from start to finish. We arrived at their office a 3pm to be told the apartment we had booked had a fault with the boiler. We then waited around for 3 hours while they came up with somewhere else. They put us in an aparmtment that was filthy, in a crime ridden area (where one of our party was mugged) had small rooms and no air conditioning. On return to the UK the apartment we were given was cheaper than the one we had paid for, even though we ...

  • Guest 13th Aug 2009

    Reviewer rating: 2 stars


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    Unfortunately I have some common experience with others when dealing with visit-bcn. I had to repeatedly chase them to confirm my booking, and eventually received 3 confirmations within minutes of each other.
    I was ignored when I asked to pay the remaining balance via the internet before leaving for the holiday, though they clearly state this is possible.
    I'd been told to call their office when we arrived and someone would meet us at the apartment. When I called they instead asked me to come t ...

  • susannekaiser 4th Feb 2009

    Reviewer rating: 0 stars


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    I had terrible troubles with Visit Barcelona which made our short tip extremely stressful. The apartment was not very clean. The internet did not work, even though they claimed that it should have been working and it was a fault with our computer. Luckily however we were able to pick up other signals without a problem on the balcony - but it was November and my husband ended up having to work in the freezing cold, as they did not get their act together to sort it out. I had to make lots of calls ...

  • Guest 11th Nov 2008

    Reviewer rating: 5 stars


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    At first I was nervous because I have never booked an apartment from internet. And also I did not know what I will receive. Contact persons were very kindly and helpful. I was lucky because I had a holiday with a group of friends. We rented an apartment in the center of Barcelona. We did not need too much time to see all sightseeing. This apartment was well equipped, furnished and very clean. The important point is we could accommodate all together. I truly recommend this for everyone for havin ...

  • visitbcn Rank: Lance Corporal 3rd Sep 2008

    Reviewer rating: 4.5 stars


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    In the midst of a dynamic scene, the artistic flair and a vibrant ambience, the next best thing is to have the comfort of our own cozy home. This is why I think stay in self catering apartments is a great option when one visit Barcelona (which I dare say is one of the most stylish city in the world)
    If you are interested, check out this website: www.visit-bcn.com, most of their apartments are under exclusive management right (meaning pretty decent service and apartments are well maintained) They ...

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