Bikes 2U Direct Reviews - www.bikes2udirect.com

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★★★★☆
4.5 / 5
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Latest Reviews

★★★★★

“Excellent Service”

Written on: 27/07/2014 by 420Burke (1 review written)

Awesome service from Tobie made a special effort to get my daughters present on time, thank you… Read Full Review

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★★★★★

“Prompt Delivery and Fantastic Bike”

Written on: 23/07/2014

I've looked at many bikes recently and my Husband decided to go with Viking Graduate for me as it had a 16inch frame which would suit me being only 5ft 2in, it's Amazing, the best bike I've ever owned, looks Great and has heaps of Style compared to many that cost far more..so far it's been an absolute joy to ride and I'm looking forward to many Happy moments cycling and keeping fit..the prompt delivery was an absolute Bonus and my Husband found it simple to assemble, Many Thanks… Read Full Review

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★★★★☆

“viking downtown bike”

Written on: 18/07/2014 by gwGibbons321 (1 review written)

Good bike, great value for money, front wheel not true, contacted customer services who replied same day with satisfactory resolution, get wheel trued locally and send invoice to bikes2u for full refund. Excellent and fair solution. My wife loves her new bike and I'm not moaning about the price!… Read Full Review

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★★★★★

“As good as it gets”

Written on: 17/07/2014 by OldPlonker (1 review written)

Excellent service in supplying a well specified practical bike. The bike was easily assembled and in perfect working order. Included in the order were two inner tubes of which one was ommitted from the parcel. I emailed the company and immediately got an apology and a promise to send the missing item by parcel post and it arrived two days later… Read Full Review

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★★★★★

“Getting a New Bike!”

Written on: 15/07/2014 by lilpop (1 review written)

After being let down twice with online Bicycle companies I hesitated to try again. However, third time lucky with Bike2uDirect; Very good choice of Gents cycles, good prices and plenty of frame sizes, easily found 4 to choose from. After making the choice and paying there was a prompt reply and confirmation. The bike in stock was dispatched within 48 hours and arrived next day. I will and already have recommended this firm; online shopping is always a risk but this encounter was very… Read Full Review

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★★★★★

“reliable service and reasonable prices”

Written on: 21/06/2014 by Waughoe346 (1 review written)

i was sceptical with the previous negative reviews but i still chose to take the risk and place the order as i could not find a cheaper price online for the same bike. my bike arrived to my office 2 days later after the order. the bike was 90% assembled in a box and took me 5 - 10 mins to get the bike fully assembled. i am really happy with the new bike and their quick service… Read Full Review

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★★★★★

“simple, quick and helpful brilliant company xx”

Written on: 18/06/2014 by kyrsti (1 review written)

Really good I put wrong email and they messaged me straight away and diddnt take payment out till I called them back plus the phone number was really easy to find. Then when that was sorted my bike came the next day haven't put it together yet but all parts are their so I deffo buy from here again… Read Full Review

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★★★★★

“Very good service”

Written on: 18/06/2014 by Medinako57 (1 review written)

I ordered my bike , a Dawes Mojave 21" on the Monday & received it 1st thing Thursday. The bike was perfect & just needed a bit of assembly to get it on the road. The whole experience was brilliant especially the delivery company (Yodel) which kept me informed of every move the bike made. Definitely a strong recommendation from me… Read Full Review

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★★★★★

“disaster delivers best customer care I have ever recived!!”

Written on: 10/06/2014

I bought a bike which for the spec was a fantasic deal. The make was a viking. I had it delivered withing approx 48 hours and put it together. As I put it together I noticed a few marks on it which then had me worried. Once the bike was assembled I then noticed a buckled front wheel and also the derailer was getting caught in the gears and jamming. It was a nighmare as I missed a riding holiday scheduled for a week later. I emailed bikes to you direct and they, without hastle, arranged… Read Full Review

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★★★★★

“Happy bunny”

Written on: 27/05/2014

Ordered a bike from you on Friday. It was delivered the next day, Saturday. Great service! Perhaps you should consider changing your name to Bikes 2U Direct Dead Quick… Read Full Review

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★★★★★

“brilliant defo shop again”

Written on: 24/05/2014

I would defo recommend and buy frim these guys again. Very quick to help with anything at all also I saved a good £60 shopping with these guys and a great big thumbs up from my 5 year old! BRILLANT… Read Full Review

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★★★★★

“Excellent Bike, Fantastic Value, Great Customer Service”

Written on: 19/05/2014 by samuraijmb (1 review written)

Hi Folks, Like most on here I was a little bit skeptical to begin with but as this was the cheapest site selling the Dahon Jifo 2014 I decided to give it a go. After ordering the bike online I was sent a confirmation email with my order details. Customer service then contacted me to let me know that my bike may take up to 7-10 days to be shipped which I had no problem with. I sent a couple of emails to customer service just to check the status and they came back to me within a few hours… Read Full Review

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★★★★★

“Brilliant customer service!”

Written on: 14/05/2014 by RodolfoO'Reilly (1 review written)

Recently ordered a bike for my rapidly growing son. It arrived within a few days, well packaged. Unfortunately there was a slight nick in the seat, but this was replaced without hesitation within a week. Lovely sturdy bike, my son is chuffed as punch :)… Read Full Review

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★★★★★

“Friendly, cheaper and efficient”

Written on: 09/05/2014 by Pearson276 (1 review written)

Recently purchased the Dawes duchess bicycle, was a great deal cheaper from Bikes 2U Direct and the service i received was second to none. All my queries regarding the bicycle were answered promptly before my purchase and on ordering the bicycle it arrived well packaged and on time. Would definitely use this supplier again and recommend to all my friends. Thank you Bikes 2U Direct… Read Full Review

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★★★★★

“Very good experience with this purchase - would recommend.”

Written on: 06/05/2014 by Jensen1969 (1 review written)

Great service - very friendly and they kept us up to date on what was going on with the delivery. They were very quick to reply to all the questions I had and the bike arrived as described, in perfect condition with everything included… Read Full Review

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★★★★★

“Very good service!”

Written on: 01/05/2014 by nomadys (1 review written)

I'm from Switzerland. I recently promised a certain BMX bike to my boy, it was a "Rooster Big Daddy with Skyway tuff wheels". At the time we chose the bike, it was available in Germany, which wasn't a problem since I have a delivery address at the German/Swiss border. Unfortunately we went to Easter holidays before ordering the bike, and when we returned, it was sold out at the German distributor, in any colour. So after some internet research, I found this bike on stock at Bikes 2U Direct… Read Full Review

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★★★★★

“I really can't fault them.”

Written on: 21/03/2014 by LordStrepsils (1 review written)

I really can't fault B2U following my recent order with them. The ordering process was painless, their customer services team were helpful and polite and overall the transaction was a pleasant one. Some more details below... I ordered two 20" wheeled bikes for my kids from Bikes 2U Direct (Raleigh Krush and an Elswick Aztec), asking for a specific delivery day and, as promised, both were delivered without issue by ParcelForce. Having built the bikes I found that one of them was too big for… Read Full Review

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★★★★★

“excellent customer service”

Written on: 15/03/2014 by stvr0s (1 review written)

Firstly I have to say normally I write on reviews to complain. I am rarely satisfied with the customer experience you get from businesses these days but the guys at bikes2udirect have got customer service perfected. My bike arrived quickly. After 2 months I had a problem and they sorted it out for me no fuss, no hassle and at all times I felt like they actually care about my custom. They kept me informed, called me to let me know what was going on and they have a great manner with the customer… Read Full Review

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★★★★★

“Good Customer Service.”

Written on: 25/02/2014 by cmelbourne (1 review written)

I recently procured a new racing bike ( Viking Peleton 700c ) Firstly the bike was delivered within 3 days and fully tracked all the way,and in the condition as described on the website. After riding the bike for a few miles i did notice a minor problem with the chain ,but after an e-mail to the customer care-center just to confirm their suggestion on the fault a new chain was ordered and dispatched . Excellent service no arguments or quibbles. Many thanks… Read Full Review

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★★★★★

“Viking racer”

Written on: 24/02/2014 by Annabell24 (1 review written)

Just an thankyou email for the racer bike. The bike is absolute bargain buy and it rides really well am very happy With this bike and am glad I bought from your company then my local Shop. I would also like to thankyou for the fast service thankyou very much. Matthew reek… Read Full Review

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