written by Vizslaowner on 16/03/2020
I have previously bought top quality bedding from Dawsons online. Yesterday I made a mistake with my order and today the lovely lady on the phone sorted it all within about 2 minutes. Looking forward to receiving my new bedding.
written by MayAlex on 22/02/2017
I have never used Dawson's on line before, but as I was searching for particular bedding, was very pleased to find what I wanted on there site. I live for the most of the year in Spain and to find that they would send my order of,Duvet cover,Valance 4 Pillow cases, 1 Bolster cushions, and a Throw all double to me at home here in Spain was the icing on the cake for me. I was told when my order would be with me within a time frame of two hours, and they arrived as promised,fantastic I have told the family to use your site as I as soooooo, pleased Thank You Till I shop again.
written by Cristina118 on 21/01/2017
From ordering to delivery, brilliant service. First time I've used this company, definitely won't be the last. Both of my daughters love nice bedding and I'll be recommending to look here.
written by on 27/02/2016
Our orders have always been despatched within 24 hours. The products have always been as described. On the one occasion when we received a damaged item a replacement was received the following day and the damaged item was returned free of charge. One phone call to a very friendly, helpful and polite member of staff resolved our issue immediately. IF only this level of service could be replicated.........
written by Dickey210 on 15/05/2015
First order my payment failed (unkown to me) but I still got an order number. Waited ten days, no delivery...contacted them and only then they told me my payment had failed. Despite the website showing the order as paid. So I try again, payment goes through. Wait 7 days...no item. Contact them...they are only just posting out the item! 8 days after purchase. What rubbish service. Avoid, avoid, avoid!
written by on 02/03/2015
I forgot to add my 15% discount code before ordering my product, so I emailed customer support asking what I should do next. I received a quick response letting me know they had refunded the money back into my account equivalent to the discount code. Really great, quick, and friendly service, really impressed!
written by MarelyDunn126 on 11/06/2014
This is the 4th time I have used J use Linen at Dawsons to buy new bedlinen. I decided on the Marianne range from Christy. ordered Saturday night and realised I had ordered the wrong type of pillowcase. Sunday morning I phoned and amended the order which they had no problem in doing. The staff are always pleasant and efficient. the order was delivered in 2 large boxes on Tuesday. I am extremely pleased with the bedding and the service from Dawsons was first class. I would not buy bedding from anyone else. When you are buying pretty much he whole set with curtains and the throw plus a spare set for washing it is a lot of money but Dawsons always offer a good price and with the additional 15% discount and free postage I don't think you could find cheaper. Thank You Dawsons for another excellent transaction.
written by Tabithak212 on 01/03/2014
Ordered Christy towels from Dawsons late afternoon on a Tuesday and delivered by lunch time on Thursday. Well packed, and exactly what I ordered. Delivery service is second to none. I was kept informed of the parcel progress, when it was on it's way, and the day and time that it would be delivered. Spot on. WELL DONE DAWSONS!
written by jean mutoro on 19/11/2013
I always order my stuff from just linen and have never been let down. They are very quick on delivery and even when ive phoned they are always helpfull. a big thankyou jean mutoro
written by on 13/03/2013
I ordered many items recently and have found the service excellent, the quality of bed linen and also cutlery and designer knife block with knives, excellent quality, Dawsons store is a great company to deal with, nothing is too much trouble, and would highly recommend them to anyone thinking of buying bed linen/Curtains and kitchen stuff, my 60 canteen of cutlery is excellent quality with 50 years guarantee and cost me £69 and that included delivery to Ireland. The postage service is very quick to Ireland, as sometimes one can wait weeks for delivery! Also bought my daughter pr of sheets etc and she was very impressed with the quality, so Dawsons will have another new customer in the future! What more can I say than I am a satisfied customer! Thanks again Dawsons store!
written by on 13/03/2013
Last monday night i ordered on line denby lucielle gold. I received a text message an a email on thursday morning to say my order would be delivered between two and five o clock. The goods arrived and the packing was brillant, such bubble wrap was used to proctect each item, i was really really impressed from start to finish and would definately use dawsons again and would highly recommend it to anyone. I live in southern Ireland so never expected to have order so quickly
written by on 22/02/2013
From ordering to receiving - first class. Would certainly recommend Dawsons Department Store to anyone.
written by on 11/11/2012
I recently ordered some bed linen from this store and was amazed that the items were delivered the next day.I received e-mails detailing the delivery and even a time when they would be arriving which was spot on . I also had occasion to cancel an order with this store and the refund came through immediately, non of this " your refund will take 7 - 10 days to clear " that you so often get with other companies. I would highly recommend this store.
written by Tinabell on 31/10/2012
Bedding arrived exactly when the email confirmed it would, well packed, excellent quality and very competitively priced, I saved a lot of money - and hassle shopping on line for these items - will certainly buy more from this Department Store.
written by on 31/08/2012
Ordered bedding on bank holiday Monday. Could have been delivered Wed and I asked for delay until Friday. It was easy to do so by text. The order arrived, well packed in excellent condition by courier. I liked the fact that it was well secured and packed. I almost purchased in local department store and for the three items I chose, i am more than pleased that i waited to look on the net to purchase. The saving i made by using this company was huge. Probably in excess of sixty pounds. It is worth saying that the department store had a sale on at the time as well. The service was excellent. The website was clear and concise and left nothing to the imagination so i was very happy to order from them. They even prompted to see if one had voucher codes at the end before concluding purchase. Very good site/company and I would certainly deal again. Well pleased. Would recommend.
written by on 08/08/2012
I ordered a bed linen set and on the website stated it was blue. It has arrived today and its green! Looks a completely different colour to the picture online. Cost me £4.95 to deliver and £5.30 to return (no free returns label) The prices are great if you know what something looks like before you buy it - word of warning if unsure it costs you a tenner!
written by on 05/01/2012
This was excellent service from just linens (dawsons department store). Ordered before new year and delivered today during the 1 hour timescale given for delivery. Delighted with both the bedding and the customer service. I would certainly use them again and would recommend to friends and family. The duvet covers are better than I expected and price was great.
written by sherryanne on 11/08/2011
From Mrs Sherry A Corry, 11/8/2011 I would just like to bring to everyones attention the fantastic customer service I have received after ordering several items of bedding from the Vantona range on the 9th August 2011, I received the goods the next day in the early afternoon, absolutely amazing and I was kept informed at each stage of the transaction from the moment of ordering to within an hour of when the goods arrived.The English Garden bedding range I ordered looks stunning,so pretty and of fabulous quality, I am thrilled overall with your company and will no doubt be recommending you to all, well done! Mrs Sherry A Corry, North East Lincolnshire.
written by on 09/08/2011
Spoilt for choice, fast confirmation of order, 2 emails confirming delivery date & time slot which was achieved. Allowed delivery to other address to ensure items would be signed for. Great packaging. Can't fault in anyway-very happy, thank you!
written by on 17/02/2011
I am very impressed with Dawsons,I have never ordered bedding online before.The communication was excellent,the goods arrived 2 days after ordering.Value for money amazing with Valentine's discount as well and the bedding 8 items was of a very high quality.I shall certainly be using Just Linen again.
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