Harvey Water Softeners Reviews - www.harveywatersofteners.co.uk

Hipley Street, Old Woking, GU22 9LQ
★★★★★
4.6 / 5
787
96% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Summary

''Harvey's Block Salt Water Softener eliminates domestic scale and scum. It is twin cylinder, non electric and uses block salt. Block salt is more efficient, compact and easy to load with no mess.''

Media Gallery for Harvey Water Softeners - www.harveywatersofteners.co.uk

Harvey Water Softeners - www.harveywatersofteners.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★☆☆☆

“Disappointing - needs improvement”

Written on: 10/07/2015 by GPDixon (1 review written)

Whilst overall this is clearly a good softener (hence I still recommend) it is disappointing in my case. At £1600 I expect it to be reliable and last a long time, but 4.5 yrs in one of the meters goes faulty (as diagnosed by call out guy) and the unit has been sending hard water into the house? For how long is it hard, I don't know, probably a long time. It is not supposed to need servicing and has no alarms. We only get a clue when the house scales up and all our wine glasses are ruined. It… Read Full Review

Harvey Water Softeners's Response to GPDixon's Review

Written on: 17/07/2015

"We are sorry that you're experience with Harvey's has not met your expectations, I understand a member of our technical team has been in touch to discuss your comments. Should you need anything further, please call us and we will be happy to assist.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Not cheap but does the job perfectly!”

Written on: 07/07/2015 by rhBates277 (1 review written)

Demonstrator was professional and knowledgeable, fitter likewise. Unit is unobtrusive below the sink in the kitchen and works perfectly. All in all an excellent purchase… Read Full Review

Report this review
★★★★★

“Works as advertised”

Written on: 04/07/2015

Softener fitted on day promised and absolutely no problems. Fitters very pleasant and answered any queries I had so I could understand them. Softener does what it says and there is nothing to do except replace salt blocks when the red line shows. This is quite simple - just remove the plastic top cover, drop in the 2 salt blocks and replace the cover which is a 1 handed job. The result is soft water and the difference is very noticeable. As they say you can use much less in the… Read Full Review

Report this review
★★☆☆☆

“Softener is good but salesman and installation wasn't”

Written on: 29/06/2015 by kara287 (1 review written)

The salesman didn't check to see our water pressure or boiler / hot water tank set up so they reduced the pressure so much you couldn't turn on a tap without losing all water! A second visit was necessary which rectified the issue but I felt this should have been checked before installation or leaving the property… Read Full Review

By Harvey Water Softeners

Written on: 07/07/2015

We are very sorry to hear that you have not been happy with our service.
We always endeavour to deliver excellent service to our customers.
Please call us and we will try and rectify the issues that you have highlighted
Kind regards
Mandy Malone

Reply to this comment
Report this review
★★★★★

“Never Going Back”

Written on: 25/06/2015 by MaddoxBerry58 (1 review written)

Let's get the only drawback out of the way: I can't stand the taste of the softened straight out of the tap - but that is why a nifty additional tap is provided to dispense fresh unsorted water. I am with Thames Water, by the way. Everything else is positive. Our stainless steel sink and drainer doesn't go brown with tea stains anymore. Nor do our mugs. My daughter's itchy scalp no longer itches. We have switched from dishwasher tablets to a teaspoon of liquid - with absolutely no effect on… Read Full Review

Report this review
★★★★★

“Value for money”

Written on: 22/06/2015 by Whatarush (1 review written)

I had this appliance installed in my new home almost 2 years ago by a young plumber, at first I must confess that I was a tad skeptical about the young man fitting the appliance, but he did a professional first class job. Since having the appliance installed, there's been a massive reduction in my utilities bill (combined), which has dropped by £58.00 / month. There is no more lime scale residue around my taps, drain outlets to the kitchen sink, wash hand basin and shower, no dross on the… Read Full Review

Report this review
★★★★★

“New Clean Life with Harveys”

Written on: 21/06/2015

Like many living on the South Coast we are plagued with hard water which can fur up pipes and water fittings . Harveys provided the answer and came and fitted a domestic water softener within a week of the salesman demonstrating the unit to me. Results have been excellent with marked savings in amount of soaps and shampoos needed for washing and showering. All taps and fittings are much cleaner and no salt is required in the dishwasher. Installation in a small larder cupboard was easy and it… Read Full Review

Report this review
★★★★★

“Superb product and service”

Written on: 20/06/2015 by templecombe (1 review written)

From our first contact with Harveys to final installation all staff where .very professional. The salesman did not pressure us and the installer very tidy… Read Full Review

Report this review
★★★★☆

“Value for money”

Written on: 20/06/2015 by JaseEllis429 (1 review written)

A great service but the installer should have checked whether the rest of the system was working .in our case we lost pressure upstairs.though he had left the phone number were told he did not touch that part of the system Had to call a independent plumber to find that when the mains was turned on after installation all the dirt from the mains had blocked the pipes… Read Full Review

Harvey Water Softeners's Comment

Written on: 22/06/2015

Good Morning
Thank you for your review.
We are very sorry to hear you experienced problems following your install.
If you would like to call our service department with your details we can look into this matter.
Kind Regards

Mandy Malone

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“The soft touch”

Written on: 19/06/2015 by AdrienJorgensen307 (1 review written)

Having had a Water Softner in my domestic water supply for the past 40years or so and also worked a number of years in the water industry I feel I can pass judgement on Water Softners. The Harvey Softner has so far proved the most efficient with the minimum amount of attention. Harvey's themselves have very attentive and responsive to my needs… Read Full Review

Report this review
★★☆☆☆

“Not worth the salt”

Written on: 19/06/2015 by KatelynPrater (1 review written)

After sales is bad Salt is for 1 person/week which is never mentioned during the demo If contract withdrawn before the trial period, even salt is not given free of cost. Say I have 3 months trial and withdraw in 2 months, they dont provide salt for the remaining one month and to remove the product from property the wait time is horrible.3 weeks min Liked that it softens water but not worth it due to salt consumption … Read Full Review

Harvey Water Softeners's Comment

Written on: 22/06/2015

Good Morning
We are very sorry you have been unhappy with the service you have received.We do pride ourselves by always putting our customers first.To be able to help you if you would like to call our service department we will be very happy to help and advise.

Kind regards
Mandy Malone
Service

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Fit and Forget”

Written on: 19/06/2015 by Smith426 (1 review written)

I have found the new Softener allows me not to worry about it whilst it goes about it`s duties in quiet efficiency. Adding salt that used to be a regular weekly procedure now needs to be checked monthly. Backwashing when needed takes about ten minutes, is quiet and happens without us being told by numerous noises of the past softeners. I have had nothing but perfectly soft water since a few days after instalment and need no more checks as each time we use the shower,taps etc, it needs only a… Read Full Review

Report this review
★★★★★

“Excelent Product”

Written on: 19/06/2015 by Lanevo364 (1 review written)

Had Harvey water softener machine for approx 10 years until it needed to be replaced.The new machine is stylish & fits well under sink. Easy to see when salt needs to be replaced.Very quiet when water going through.Very pleased with the product… Read Full Review

Report this review
★★★★★

“A near - faultless performance”

Written on: 19/06/2015 by Silvags448 (1 review written)

No need for detail. Everything about it was (nearly) perfect - the initial survey was too perfunctory, so that the plumber wasn't properly briefed. But he solved the resulting problem with aplomb (!). The net result was a system that worked perfectly and continues to do so. The financial arrangements were remarkably flexible. … Read Full Review

Report this review
★★★★★

“Getting a water softener is the best decision I ever made”

Written on: 18/06/2015 by Lisseyhal (1 review written)

The Harvey water softener is a fantastic product. Compact and neatly tucked away under the stairs but with easy access for refilling, switching on and off etc. I love the feel of the soft water in washing. Soap lathers more easily so we use less of it saving money, and best of all NO MORE LIMESCALE!! No more time wasted scrubbing and scraping limescale and water marks out of nooks and crannies with noxious smelling cleaning products and old toothbrushes. Just a quick wash rinse and wipe, job… Read Full Review

Report this review
★★★★★

“Harvey Water Softener Experience”

Written on: 18/06/2015 by Devanq432 (1 review written)

Our previous water softener was large, inefficient and needed bags of tablets. Having received literature about the Harvey softener we asked for a demonstration and were so impressed that we ordered one. Although these are relatively expensive we have been impressed by the improvement in the water quality and the savings on washing detergents. Our first salt blocks lasted over five weeks and we have now restocked with enough blocks to last well into next year. Thanks , Harvey… Read Full Review

Report this review
★★★★★

“Great service from start to end.”

Written on: 18/06/2015 by HenryWebb181 (1 review written)

Great service from start to end… Read Full Review

Report this review
★★★★★

“Performs as advertised”

Written on: 18/06/2015

I decided to try a Water Softener due to a dry skin condition which has now entirely disappeared. Contact with Head Office to arrange installation was excellent and installation itself was prompt and professional and included a Hard Water tap. I also had an optional outside Hard Water tap installed for a very reasonable additional cost. The machine is quite small, silent and hidden under the stairs and probably costs me less than £1 a week to run. It does take some getting used to however. For… Read Full Review

Report this review
★★★★☆

“Excellent value for money”

Written on: 18/06/2015 by 7Collins (1 review written)

I did expect soft water. But this has excelled all expectations and saved a lot of money even in three weeks!… Read Full Review

Report this review
★★★★★

“Excellent water softener”

Written on: 18/06/2015 by Adenl463 (1 review written)

Does what it says on the tin I wish I had one fitted years ago… Read Full Review

Report this review
overview