Written on: 30/12/2012 by angela124
Cutting a long & very upsetting story short. We paid for our holiday months prior. We rang them 3 times, we rang to confirm 1 week before as well. When we got there they had no record of us ringing to confirm & had no caravan for us. Stuck in Sennen, miles from home, limited funds and nowhere to stay in the dark. Not fun at all. The owner wouldn't even allow us to use his telephone to arrange something else. We rang The Sun (money back guarantee) they said we needed to sort it out with... (read more)
Written on: 09/10/2012
Had to pay a deposit of £20 which we were told we would get back by cheque. Fine. We left a day early. We cleaned the van and left things like washing up liquid for the next guests. We recieved a cheque for £7. £3 admin charge and £10 charge for cleaning the van after left. What a cheek. Will not be going back. Will not recommend ... (read more)
Written on: 23/09/2012 by toryandy (1 review written)
We booked out 5 day holiday through The Sun Holidays. Overall, we were impressed with the quiet, rural location. The facilities were good, particularly as we have a 3 year old who enjoyed the impressive play area. However, we were not impressed with the lack of customer service. On arrival, and departure, the staff were not friendly. The opening hours of the facilities were inconsistent, and staff were generally unhelpful and didn't seem to know how to initiate a conversation! This lack... (read more)
Written on: 28/08/2012 by pippix
We went to Seaview for a weeks holiday between 18-25 August and stayed in a 6 berth caravan - we are a family of four. Unfortunately I did not read the reviews about this park until we were just about to go and I was really worried. However, we were pleasantly surprised by the Park and I can honestly say we have no complaints. Seaview is in a beautiful area and the park itself is tidy and well looked after. We were greeted warmly by reception who dealt with us efficiently. Our caravan... (read more)
Written on: 25/08/2012
Hi to everyone. me and my mum have booked a holiday to go to seaview holiday park penzance through the sun paper this october 2012. Reading all the reviews and comments on here were uncertain to weather to go or not? We just want a lovely break as weve been through a stress year. Shall we go here? Please comment back? Thankyou for all the honest comments. (read more)
Written on: 23/08/2012 by CynBarnes
This is our second holiday at Seaview and enjoyed it just as much as the first time. The Caravan was extremely clean, cosy and warm which was good as unfortunately the week we chose first week in July had wind rain and fog, did not match the weather on our first visit which was fantastic, but nevertheless this time instead of sunbathing we visited a lot of places including Port Issac and Rick Steins Fish and Chip place, I am definitely booking again in 2013, the owners gave us a fantasic... (read more)
Written on: 11/06/2012
I would have to dissagree with most of you... the staff was nice, polite and helpful. We had a problem with the heating and they've sorted it within minutes. Clean caravan, good for a couple of nights. Nice outdoor play area for kids, beautiful surroundings.. could do with some modernisations but OK for a weekend away! We love Cornwall and never stay much at the site; we much prefer sightseeing and this place is a perfect base! Perhaps people should not be influenced by the negative reviews... (read more)
Written on: 09/06/2012
A group of us camped at Seaview Holiday Park 2 weeks ago and had a great time, although it was our first time and inexperienced with other sites. This site provided us with a good weekend break and was a short walk drom the beach which was great for surfing! Would highly reccommend. (read more)
Written on: 08/05/2012 by Orowe (1 review written)
We stayed at Seaview Holiday Park, Penzance in April 2012. I booked through Sun Holidays with no problems but when I received my booking information from Seaview Park it came as four different bits of paper in all shapes and sizes stapled together which instantly told me this company wasn't very professional. I read through the detail and found that the caravan that they were offering was a one bedroomed 'comfortable' caravan but did we want to upgrade then we would need to pay an extra... (read more)
Written on: 21/04/2012
Well where to start, unfriendly just doesn`t come close, this is the worst camp site i have ever been to. A very rude greeting after 4 hours in a car with 2 small children, a booking form with all our information in front of the receptionist continued to sell us 4 tickets to enter a soft play area at a cost of £20, not only was it closed all of the time but once we got in through the door we were confronted with yet another rule....children under 3 and children over 10 cant use it.....we... (read more)
Written on: 15/04/2012
Terrible, the site may well be very pretty and in a truely fantastic spot but the owner (not all the staff) was so rude, and aggresive when you ask her anything. I am not a moaning minny and dont ever spend my time complaining about anything especially holiday accomadation but in this case I really feel this lady was awful. Oh and if you challenge or inquire about anything with her she will tell you to go elsewhere, but will not refund. We arrived after a long journey and was greeted by a... (read more)
Written on: 16/09/2011 by paulinelloyd
we booked this holiday with the sun, as we do every year, to take my grandchildren on holiday. I booked for six people, but then my son said he would come, so I phoned up to ask how much more it would be for two extra people. I was advised £50 so I paid this over the phone then and there, we also paid extra for the use of passes. But when we were booking in they said it is for 6, when I corrected her to say it is for 8. she said it would be another £30, when I said I had already paid... (read more)
Written on: 06/09/2011 by 1tigger2 (1 review written)
We booked this hoilday before we read the reviews on the site!We went any way as it was only for 4 days and decided to find out for ourselves what it was like. Boy are we glad that we did. The site is great especially the park facilities for the children our son spent most of his holiday playing on there. The service that we recieved from the staff was second to none. We found someone on our pitch when we got there who was not supposed to be on there the staff asked them to move and offered... (read more)
Written on: 16/08/2011 by CHAPPELL12
i was 50/50 about going for a holiday at seaview after reading reviews but unfortunately decided to go. i was left shocked by the way a member of staff living on the site which im yet to find out if they have planning permission for spoke to an owner and the way the owner was threatened by this member of staff was totally unacceptable, the staff at this site need to be changed urgently as their attitude is if you dont like it you know what you can do,another member of staff when confronted... (read more)
Written on: 31/07/2011
After reading reviews for Sea View Holiday Park Sennen, we were a bit reluctant with booking our Sun holiday there, but then thought people do tend to exaggerate when complaining. How wrong we were! After booking we were confronted with a series of extras, such as extras for kettle, TV, microwave toaster etc. and £5 each for the privilege of dinning at their restaurant (which we never did see open the whole four days we were there). We were also asked to bring a £20 cheque as deposit for... (read more)
Written on: 21/07/2011 by MelissaSian
we went to sea view holiday park this year, 2011. The staff were happy and friendly, the park is great! we have been going for the past three years, and will continue to go! if we have any problems it's sorted straight away. the local beach is great, the food in the park's resturante was really good value for money. local ale's in the bar. DONT BE PUT OFF BY MOANING MINNY'S YOU'LL HAVE A GREAT TIME. (read more)
Written on: 25/06/2011 by millie12
seaview is a holiday from hell the staff are rude all the amenities were closed and we went in june apparentley out of season ! it reminds me of fawlty towers . there are a number of health and safety issues that i will be lookin into to get them closed down !!! (read more)
Written on: 10/06/2011
just returned from a 5 day sun holiday break....before we went i was a little unsure after reading some reviews but i am so glad i wasnt put off. The staff were friendly approachable and gave advice on visiting the area. Had to fetch the maintainance man as our boiler went out..he was also very cheery along with the other staff we met. The good points caravan clean and good size location excellent sennan cove clean and lovely beach Bad points There are not any! I would definatley... (read more)
Written on: 27/05/2011 by rosesbarman
Just returned from a sun holiday to the site, which was a nice tidy site and v quiet, only problem was that the owners just didn't seem to be bothered about opening anything, 1st night we went to have dinner at 7.15 and was told that they don't do food after 7 how ridiculous is that , not exactly late is it !!!, 2nd night went to get food at 6.45 only to be told that the lady was on her own so no food - get more staff simples. Third night went to bar at 8.15 pm only to find that they close... (read more)
Written on: 21/05/2011 by speedsailor17 (1 review written)
Dreadful, vile, the owner/receptionist was so rude to us we left after 20 minutes, I have never experienced such poor customer service in my life, we managed to get a look in the caravan and unpack, it was tired and had no seaviews at all, this would not have been a huge problem but the experience afterwards was unbelieveable. On my return to recepetion the woman was so rude and unpleasant when I asked for some help that I decided to leave. Once we had packed up, we returned to the reception... (read more)
Written on: 01/05/2011 by arhodes65 (1 review written)
me and my family went on holiday here on the 25th to the 29th of april this year,we got there to be told that most of things there we had to put a depost on,we took the children on the park which was rusty and some were un safe the swimming pool was closed,till end of may,THE STAFF WERE VERY RUDE AND NOT HELPFUL AT ALL,I would not advise anyone to go there.AND IF YOU GOT CHILDREN DO NOT GO.It says SEAVIEW you dont see one.and our canvan was not very clean when we got there. (read more)
Written on: 27/01/2011
Before even getting to this park we have decided not to go because of the outrageous invoice for final payment we have recieved. £7 per 30mins late arrival charge after 6.30pm. extra charges for basic appliances in the caravans eg £5 for a kettle! £20 deposit for "to cover any breakage and any cleaning, as accommodation should be left clean and ready for the next holiday maker" - is it our job to do their cleaning for them?
Other unreasonable charges were included.
Our view? DO NOT BOOK A... (read more)
Written on: 17/12/2010
we request that you take off the latest review as there was not any person working in the kitchens in 2008/2009/2010 and the comments are an outright lie. from begining to end. as are many of your review but this is one that can be proved to be a lie and i will seek legal advice if it is not taken off . (read more)
Written on: 21/11/2010
i had the misfortune of working on this site during 2009.Workng in the ktchen, i was having to cook foods that were passed there sell by date.The owner and her daughter, are amongst the most vile people you will ever come across.Cant wait for enviromental health to pay them a visit, i guarantee this place will hit the Guinness book of records. DO NOT WASTE YOUR MONEY OR TIME AT THIS PLACE, you would be made more welcome by the Talliban (read more)
Written on: 19/10/2010
Myself and a friend stayed at Seaview for 4 night Oct 11th - 15th we thought it was brilliant and I would recommed it to anyone, we found the staff lovely, cheerful and friendly, treat people how you would like to be treated and you get good results, the facilities were closed but the first and last pub is great, this was a sun holiday and it was great value for money, if you want 5 star then stay in a hotel not £38 for a caravan, some people are too picky we had NO complaints at all. (read more)
Written on: 02/10/2010
Went to this holiday park on the 27/09/10-1-10-10 wit ha group of people with learning dificulties, they took a 40.00 deposit from us leaving us short when my boss rang the next day to pay over the phone to have our spending money back they refused, another couple were late arriving and they refused to give them a key and were concidering sleeping in their car but a kind couple let them sleep in their caravan, all facilities closed, no lighting, no staff reception closed their is no one... (read more)
Written on: 12/09/2010
We booked two caravans at Sea View, this year, both were supposed to be Mincarlo Gold. One was definately that, very modern, flat screen T.V. full size oven etc..however the other one was not the same, quite an older van in comparison. We questioned about the difference, not sure if it was the lady who has no people skills..to be told ..they are both gold standard..DONT THINK SO ..we were ripped off by a £100..this site is taking advantage of the location..next year we intend to book a house... (read more)
Written on: 24/08/2010
DON'T GO TO THIS PARK!
We have just returned from there and I wish I had read this review site before we booked. I can confirm EVERY bad comment that is made in these columns.
We paid high seasond prices for a site with facilities as we were taking our teenage daughter and meeting another family there, also with teenagers.
Despite heavy rain on one of the days and thick fog that didn't lift for two days the indoor play area remained closed. When I asked about this we were told it had been... (read more)
Written on: 14/08/2010
Do not waste your hard earned money coming to SeaView holdiay park. The location is wonderful but that's where the good points end. The owner is the rudest, most pig-ignorant witch of a woman it has ever been my misfortune to come across. Considering the business, she has absolutely no people skills at all. She has no respect for the poor "victims" who are staying here and lining her grubby pockets. She's just a rip-off merchant trying to fleece each and everyone.
I'm amazed she has... (read more)
Written on: 22/07/2010 by twitter (1 review written)
This seems to be a 'marmite' holiday park - you either love it or hate it!
Myself and my family love it.
We initially went through sun holidays last year for a week, then booked direct with the park for 2 weeks in june just gone. If they offer the great deal again we will definitely be going next summer for 2 weeks again.
My points on some reviewers comments:
1. Dont moan that its in the middle of nowhere! Surely you checked on a map before going there?
2. If you go out of season dont... (read more)
Written on: 12/07/2010
I have just got back off a sun holiday at seaview holiday park with my partner 2 yr old daughter and 10 week old baby. We have been sent a letter saying that our deposit is not been sent back as there was some sand left on the carpet which in there words was an "untidy state" i have since spoke to the manager aswell as trading standards. Apparently it took the cleaner 3 hrs to clean instead of the normal 30 mins. The caravan when we first got there looked and smelt like it hadnt been cleaned... (read more)
Written on: 11/07/2010
Me my partner and 3 children aged between 4 and 7 returned from Seaview Holiday Park on Friday after a 4 night sun break.
I would not recommend this site to my worst enemy, it is in the middle of nowhere which would not be a bad thing if the on site facilities were open every day and night. The reception was only open I think when they felt like coming to work and the bar and indoor kids area was only open on Monday, Wedneday, Friday and Saturday. It says in the welcome pack you can order... (read more)
Written on: 19/06/2010
I have a motor home and just spent two nights on the site which served its purpose as we were visiting friends that live on site it is expensive per night at #21 considering the facilities available not a lot. The site was quite and relaxing the toilets were clean and acceptable though a bit dated,if the site had been full the facilities would not have been adequet. There are better and cheaper sites close by (read more)
Written on: 26/05/2010
just got back last week and loved it sorry but i have not a bad thing to say one happy trip and i will go back, who needs the pool when you have the sea, i loved the lack of noise i stayed in a caravan and it was fine, well stocked clean, had a great sleep, the staff were nice lovely (read more)
Written on: 24/05/2010
Booked here for 5 days, ended up leaving after two nights. Really disapointed. Swimming pool wasnt up and running, :( no stepping stones, should have mentioned these when booked or when we got there. Wild camping wasn't wild!! just had long grass!! Would not recommend...sorry! (read more)
Written on: 27/02/2010 by truthseeker (1 review written)
this is not an honest review site just seems to be people who did'nt get there own way. (read more)
Written on: 20/02/2010
My impressions of this park and its employees were quite different from the majority I've read on this site.
I went to Sea View at the beginning of June 2009 for a Sun 4-night break. I don't know the West Country and I was running very late. When I 'phoned the park on my mobile from a layby near Exeter, the owners told me I probably wouldn't reach Sennen till 9 p.m., but I could pick up the keys from the bar. I did not think much of it at the time, because I assumed the bar would be open... (read more)
Written on: 27/10/2009 by Mumra1 (1 review written)
I'm am a 34 year old professional who visited this camp site for a quiet stay with my partner. The owner is the most rude individual with a blatent disregard for customer service, and treats guests with contempt. Her whole demeanor is vile and repugnant; and she is extremely confrontational with out any just cause. Other guest I spoke another couple who discribed the site as "auschwitz".
If you are looking for a relaxing holiday, where you feel welcomed and where the whole family can enjoy... (read more)
Written on: 16/10/2009
I have to start by saying that the location is breath taking and our caravan was clean and really quite nice ....This was our 10th Sun holiday and to say we were dissappointed is an understatement. We were a group of 12, with varying age groups hoping to make the most of the facilities advertised.....oh yes, there weren't any! Absolutely nothing was open.We were expected to pay a deposit for this and another for that and the owner was so rude and unhelpful...how the park ever got the stars... (read more)
Written on: 13/10/2009
Sea View Holiday Park: I have just returned from this appalling site after spending only 4 days there, believe me it was 4 days too long! We went to this campsite on a 'Sun' holiday where it was advised there was all of these things open, nothing was, not even the reception!! My partner and i were runnig a little late so my parents who also went picked up our key, when we got into the van the television wasnt working due to the ariel lead, the owner, an ex judge, was the rudest individual i... (read more)
Written on: 06/10/2009
Having read the reviews to date for this year, I feel that I would add my comments. I do not defend the owners for the image they sometimes project to their paying customers nor will I defend the charging or opening hours etc., but I do feel it pertinent to point out that it is not always one sided. I stay at Seaview with my family very often throughout all the four seasons and have done so for a number of years. Many times I have witnessed rude and crass behavior of campers. I have seen... (read more)
Written on: 04/09/2009
My family and I stayed at Sea View Holiday Park this summer , I have to say although the site was in a very pleasant setting the facilities did not not live up to the very expensive nightly rate. The toilets and showers for the wild camping (entered only with a key which you have to remember to take with you) were sub standard. There was mould on the ceiling of the shower rooms and I did not see a cleaner . The toilets were just as bad , and you were expected to clean your teeth and wash in... (read more)
Written on: 31/08/2009
My husband and I have just spent 5 nights in a touring caravan at Sea View Holiday Park, Sennen. The location is good with a lovely beach at Sennen. However we were disappointed with the site facilities which were nothing like their advert. In the five days that we were there the Club/bowling alley were only actually open on one day - the excuse being that there was fireworks at Lands End on tuesday, thursday and sundays so they did not open the club! Why the keys for the showers? There... (read more)
Written on: 27/08/2009
we stayed at seaview holiday park earlier in the year, on a Sun holiday for £10s, before heading of we read many a review on how awful the site and staff where, so as you can imagine we were slightly worried about what to expect!! On a arrival we were greeted by friendly reception staff, who where polite and helpful all through our holiday, yes the caravans are slightly dated, but what do you expect for £10s, they where clean, warm and comfortable, besides you don't go on holiday to sit in... (read more)
Written on: 26/08/2009
well we have just returned from sea view ,where do you start you can't see the sea on arrivel it all looks nice until you book in then they want to charge you for everything they can, outdoor play area is great for the kids but the crazy golf is really poor and what i thought was £1.00 deposit was infact for the use of and no money returned. the swimming pool is NOT heated when i enquired regarding this i was told that you start in the toddlers pool to get used to the cold then move to the... (read more)
Written on: 16/08/2009
We are local so knew what to expect with regard to situation, Sennen is lovely place! The Sea View staff were not over friendly, but we found them miserable rather than rude. We were a group of 5 families with children ranging from 3mths-18yrs and all of us had a ball. We used the pool- but needed the wetsuits and when it rained one morning we did use the indoor play area, which was useful but expensive and we were only allowed to stay in there for 2 hours before we would have to have paid... (read more)
Written on: 16/08/2009 by livvybeast (1 review written)
If you have children, on behalf of all harrassed parents I beg you not to go to Seaview site, Sennen. Their website is totally misleading. Despite the activities advertised, none of it is open. should you enquire why the proprietress is extremely rude and unhelpful. I spoke to members of staff who all have suffered by her treatment. The area is beautiful but the edge was taken off the holiday by the above and the fact you are expected to hand over deposits for everything (don't expect to get... (read more)
Written on: 16/08/2009
The site is very nicely landscaped and to our delight ,as we had four children with us, were given a pitch close to the outdoor play area.
However on visiting the main building discovered there was a £2.50 charge per person per session to use the indoor play area. As we were paying £31.00 per night to pitch our tent and small Gazebo we felt the £2.50 charge totally unnacceptable and despite rainy weather did not use the facilty. Also we were not happy to find the swimming pool had no... (read more)
Written on: 10/08/2009 by thereviewer09 (1 review written)
Okay, we camped for 5 nights at the beginning of august... we likedthe look of the Sea View Holiday Park website, and all the facilities it had to offer. We were taking 3 children with us and for bad weather days there seemed ample indoor play facilities surrounded by picturesque countryside.
But when we arrived it wasn't as we thought, to use the indoor soft play/ play gym area it was £2.50 pr child for 2 hrs AND adults had to buy drinks whilst in there. Ten pin bowling was priced at £4.50... (read more)
Written on: 09/08/2009
do not go to Sea View Holiday Park, the staff are incredibly rude, unhelpful and aggressive. They destroyed our holiday by demanding we pay an extra £80 before we could pitch even though we had paid in advance, and then when we wanted our money back they refused!! what was meant to be a fun family holiday was ruined by their attitude.
The beach is amazing, the first and last inn was brilliant, lands end fireworks on a thursday night in aug were superb.
As rated by real users
"Excellent site." Read More
"Absoulutely disgusting" Read More
"THEY CANCELLED OUR HOLIDAY & D..." Read More
"Poor value" Read More
"Rude,poor service" Read More