Yale Premium Burglar Alarms HSA 6400 Reviews

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★★★★☆
4.1 / 5
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Yale Premium Burglar Alarms HSA 6400
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Yale Premium Burglar Alarms HSA 6400
Yale Premium Burglar Alarms HSA 6400

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Latest Reviews

★★★★★

“yale premium alarm fantastic”

Written on: 11/02/2014 by bricket (2 reviews written)

Have had this yale 6400 three years now had no false alarms.I like the many features on the control box I use 2 live sirens 7pirs 6 door contacts 2key pads smoke detector 1 panic button and put main control box in the lofti think this is as good as it gets ive puta yale 6400 in a freinds house two years ago he has an electricity sub station right across the road from him again no problems. Iv just bought another 6400 im putting one in for my daughter i no there is a new model outbut at the… Read Full Review

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Bricket's Response to bricket's Review

Written on: 07/04/2014

i made a mistake previous comment on setting alarm isaid press green button on leaveing was wrong press red button to leave set alarrm green button put in code to enter

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★★★★★

“Yale Alarm Service & Install”

Written on: 11/11/2013 by jamienash00 (1 review written)

I had an alarm company called Tidy Solutions based in Surrey give me a free quote and advice, they deal with Yale alarms and are very competitive and informative, installed within 2 days of quote, hovered any mess and costs only £80 for a maintenance, why spend loads with ADT, strongly recommend anyone a Yale system, easy to use not too expensive to buy and have fitted :) +++++++++… Read Full Review

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★★★★☆

“I love them”

Written on: 24/10/2013 by mb198619 (1 review written)

I am extremely pleased with their service and would definitely be recommending it to my friends… Read Full Review

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★★★★☆

“Yale Alarms”

Written on: 26/04/2013 by andypf (1 review written)

Would't it be good if the real bell box had 24hr flashing l.e.d lights? Iv seen Yale real bell boxes with l.e.d flashing lights for sale from £20+. But i fitted my own flashing l.e.d lights for £7.00.And now I'm fitting my mum's house with Yale … Read Full Review

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Ckey1972's Response to andypf's Review

Written on: 21/01/2014

Bought a flashing LED from MAP Security...supa bright and specifically designed to work in the Yale siren box....looks the mutts nutts :)

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★☆☆☆☆

“Often goes wrong”

Written on: 15/03/2013

My alarm was fitted by a qualified engineer who fitted one for himself. It was OK at first but then I had problems deactivating it.The last time, a couple of days ago,I couldn't disalarm it.I entered the code but nothing worked after I entered the first 2 digits. Then it started going off. Nothing I could do would stop the terrible racket. Not long after it started my neighbours started to appear to find out what was happening. I must admit I panicked a bit.The wall mounted keypad showed all… Read Full Review

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Fitted_Home_Alarms's Comment

Written on: 17/03/2013

Yale 6400 has soft touch keypad, it could have been caused by one of the buttons getting stuck, if you push it really hard. If you managed to disarm it, it may be back to normal and you should be able to use it without any problems. The installer who fitted it may be able to reconfirm this, or you can always give us a shout.

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Andypf's Comment

Written on: 30/04/2013

It's the old story, the fitter blaming there tools and equipment rather than the way they fitted it? iv fitted a lot of alarms with no false alarms.

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Rrcomms's Comment

Written on: 25/04/2014

Thats a bit harsh considering I have just had the self same fault on a brand new, out of the box Yale 6400 alarm.
Also this new panel was to replace another 6400 which developed the fault of appearing to be working but actually not as it never detected an alarm state.
It's also worth noting that sometimes the 6400 seems to be happy to set even with external doors left open!

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★★★★☆

“Yale Smart Home Alarm - GSM/ SIM card similar to HSA6400”

Written on: 11/03/2013

After researching the market for an insurance approved alarm, we opted for the Yale Smart Alarm - obviously the brand speaks for itself and its grade 2 listed. We also needed a GSM based alarm and this is the yale yop of the range alarm. We purchased a complete package via MAP Security in Bristol I believe as recommneded by Yale. They did indeed offer a variety of brands but we stuck to Yale ........ The Smart alarm is a wireless alarm 868Mhz and Grade 2 listed which basically means its for… Read Full Review

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Selectsecurity's Comment

Written on: 27/06/2013

Grade 2 means nothing if your not an approved installer. Your insurance company will not recognise your system without a SSAIB certificate which also proves it was installed correctly. Waste of money otherwise and having a Yale alarm will not deter anyone as they can be disabled in seconds. Basically hit it with a hammer then it cannot work when it's on the floor in 16 pieces. I have seen this happen many times. I have ripped out so many Yale systems I have lost count.

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Source5's Comment

Written on: 07/07/2013

Most makes of alarm systems are made of some form of plastic so a hammer could destroy most of them. So unless you are recommending a steel control panel and bell why pick on Yale.

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Ckey1972's Comment

Written on: 06/10/2013

Most alarms are plastic cover sirens...we just had a Visonic powermax fitted by my mate...no problem....if you need nacoss certification just phone a local company to service...£60, simples

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Teamsec's Comment

Written on: 05/11/2013

Sorry to say you will not get a nacoss cert by just getting your system serviced by a nacoss company, they would have to bring the system upto nacoss spec first.

All professional systems will have a screaming external bell box if the control panel is smashed up, as it has its own back up battery, and if it's on monitoring and the phone line goes down then within 2mins the monitoring station will know there is a problem as well.

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Ckey1972's Comment

Written on: 07/03/2014

Actually we just had to get certification due to high value mountain bikes/ insurance requirement. We had an NSI siliver company service the alarm and we got the certificate..ok it was a little more at 70+VAT but no problem whatsoever!

We also have remote monitoring.....The visonic siren is plastic and certainly not screaming :)nice alarm all he same.

A local NSI company wanted £900 to fit the alarm...we done it our way with certficate for under £400..happy daze!

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★☆☆☆☆

“Alarm OK customer service terrible”

Written on: 26/10/2012 by cheesebell (1 review written)

I have rung customer service 3 times now requesting what number will be displayed on my mobile phone if the alarm is activated. I have tested this and it is not my home phone number that is displayed. All 3 customer service staff have told me it IS my home phone number and when I have told them it is not and if they could please check for me then they hung up. They must not give comprehensive training to customer service and the current staff would rather lie and make up facts as opposed to… Read Full Review

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Yaleuk's Response to cheesebell's Review

Written on: 29/10/2012

Hi there, thank you for taking the time to leave a review. To enable us to address some of the concerns you have raised, please email us at sm.support@yale.co.uk with your contact details and we'll then pass this onto our customer relations team who will be able to assist you further. Thank you

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Fastalarms's Response to cheesebell's Review

Written on: 08/11/2012

It should be your home number UNLESS you have some phone service subscribed by your phone provider , like hiding your number etc.
There is NO provision for the Yale system to send anything other than your own number so in this case it is down to your telephony provider.
Of course fitting security alarms is not within everyones capability.

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Selectsecurity's reply to Fastalarms's Comment

Written on: 29/06/2013

Yes and some companies actually make a living fitting these DIY alarms, DIY stands for "do it yourself" not get a non approved company to install it for you. mmm
Using a non approved company (SSAIB or NSI) is madness, as there is no way of knowing the job has been done properly.

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Ckey1972's reply to Selectsecurity's Comment

Written on: 06/10/2013

Absolute tosh......get an NSI company in to fit alarm and you will pay for it......buy a Visonic powermax and fit yourself......we were quoted £1200 for the alarm fitted by NSI company....we bought the gear from map security for less than £400 and my mate fitted for £100........

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★★★★☆

“Great alarm and simple to install”

Written on: 15/10/2012

I bought the Yale HSA6400 premium alarm about 2 years ago and fitted it with the missus one Saturday afternoon. The job took us a couple of hours, this included the 'walk test'(a simple way of confirming that all the sensors are functioning correctly). We've since added 2 extra PIRs and 1 additional door sensor for increased security. This alarm comes with an instructional DVD and a booklet for ease of installation. I've this weekend changed the batteries on the siren, again a relatively… Read Full Review

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★★★★★

“Excellent system ”

Written on: 27/08/2012 by Karllucas (1 review written)

Bought this system from Homebase along with an extra PIR and 2 extra door/window contacts. Setup and Instalation took 1 1/2 hours at most. System phones me or my partner when activated, all sensors are individually named, signal strong enough to work in garage and shed. Instructions are so so so simple to follow. Would highly recommend to anyone… Read Full Review

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Fastalarms's Response to Karllucas's Review

Written on: 08/11/2012

Indeed a great system

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Andypf's Response to Karllucas's Review

Written on: 26/04/2013

you got riped off going to Homebase, you wold have got a better deal from Yale them selfs.

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Karllucas's reply to Andypf's Comment

Written on: 26/04/2013

Home base had a sale on all alarms plus i bought it on one of there weekends where u get 10% off everything so I saved a good 40% on normal price

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Andypf's reply to Karllucas's Comment

Written on: 30/04/2013

Even with10% off that's £25 at my Homebase (£250.00). If you'd gone to Yale online it's £135.00 free p&p. It always pay to shop around. Also it's easy to fit comfort L.E.D flashing lights in a real or dummy bell box. Don't pay the £20.00 some companys are asking, you can do it for a lot less.

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★☆☆☆☆

“PLEASE READ THIS BEFORE BUYING A YALE ALARM!”

Written on: 18/07/2012

I bought a Yale Standard Alarm. Instructions are vague and don't explain in detail what to do if this or that happens during setup. Took multiple attempts to set equipment up as keypad refused to be accepted by the siren, and when finally positioned the PIR's didn't register any movement for about a minute (During this time about two grands worth of tools could have been stolen from my workshop) and the door opening alarm failed to sound alarm even though test said that it was functioning ok… Read Full Review

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Fastalarms's Comment

Written on: 08/11/2012

Lol why don't you tell us what professional Alarm company you really work for. Unless of course you are unable to actually fit a DIY alarm?

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★★★★★

“hsa6400 does what it says on the tin”

Written on: 18/05/2012

Nice DVD with instillation guide, easy to fit. The only tricky part is to locate the main keypad next to both a power source and telephone point, once you have that sorted, the rest is straight forward gives peace of mind that no one is downstairs when I go to sleep, has never given me any false alarms… Read Full Review

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★★★★★

“Simples!”

Written on: 04/04/2012 by aramp (2 reviews written)

Like: Simple to operate, I have purchased key fobs to make it even easier. So simple to set up, any fool could do it - including me. Took 30 mins without watching included DVD or instruction manual. Set the alarm off once, antitamper switch activated - so that works then. Walk test works well, good coverage, I have old property with thick walls, no problem. All in all, good value for money - especially if you buy at the right time Dislike: Siren runs from 4 D size batteries, with no… Read Full Review

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Andypf's Response to aramp's Review

Written on: 30/04/2013

Dear Alexander,
If you go to your local hard wear store, ask them for long life batteries o go on-lines that should last for up to 3 years. hope that helps.

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★☆☆☆☆

“never able to speak to any yale rep, left holding for...”

Written on: 18/02/2012 by jasontomkins (1 review written)

purchased yale wireless hsa 6400 system from screwfix & employed first a qualified electrician & then a bt engineer who both failed, tried to speak with yale rep at their h.q but on both occasions was left holding for over 25 mins!, when going back to screwfix for advice jokingly a sales assistant said " yale wireless mate, ya we get aload of these back no f...ker can set'm up !, have now spoken with ADT to buy product by far more professional & the product is of a better build quality… Read Full Review

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Aramp's Response to jasontomkins's Review

Written on: 04/04/2012

Really? It comes with a DVD and an instruction manual, I didn't bother with either, just followed the onscreen instructions of the control panel - setup in 30 minutes - it couldn't be simpler. Do you work for the competition?

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Chuck67Ds's Response to jasontomkins's Review

Written on: 14/11/2012

Just bought one. Besides having to get up a ladder it was easy to install . Not sure what you was doing wrong . I only have a 2 bed flat so maybe you have a 6 bed detached and your front room is half a mike from your bedroom.. Seriously it is east to install if you have a ladder and can use a drill .

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Ckey1972's Response to jasontomkins's Review

Written on: 03/10/2012

We had the same problem....We threatened to take MAP SEcurity ( yale distributor) to court over this....Yale sent an engineer to investigate and replace alarm panel in 5days!!!

I wasn't happy BUT I was impressed with the way the situation was resolved..

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Fastalarm's Response to jasontomkins's Review

Written on: 05/04/2012

Sorry to hear your problems Jason - They are easy to install if you know what to do. I can install them in around one and a half hours now as I have installed hundreds. I could have answered your querries.

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★★★★★

“HOME ALARM YALE”

Written on: 13/11/2011 by trevor hunt (2 reviews written)

JUST HAD YALE ALARM SYSTEM INTO MY SONS HOUSE (AFTER A BREAK IN) £450 INCLUDING FITTING. FROM THE MOMENT WE CALLED THE FREEPHONE NO AND SPOKE TO JULIE TO THE TIME THE ENGINEER (CHRIS) HAD LEFT IT WAS A VERY PROFESSIONAL AND FRIENDLY SERVICE. SPOKE TO THEM ON THURSDAY AFTER THE BREAK IN AND IT WAS INSTALLED NEXT DAY THANKS TO ALL INVOLVED… Read Full Review

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Fastalarm's Response to trevor hunt's Review

Written on: 05/04/2012

I have installed these for years in Yorkshire. With equal customer service but at a reduced price of £299.
No customer problems or complaints ever any issues easily resolved.

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Andypf's Response to trevor hunt's Review

Written on: 26/04/2013

This should be a leason to all Al arm company's, custumer service cost you nothing. but could cost you a sale?

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Yaleexpert's Response to trevor hunt's Review

Written on: 31/08/2012

There are so many companies fitting yale 6400 in a range of 300-350 pounds.You paid at least 100 pounds for the same system.

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Guest's Response to trevor hunt's Review

Written on: 30/05/2012

Over £250 to fit a DIY alarm! Yale security point are a total rip off. You can fit a Yale alarm in just over an hour. Wish I could was on that hourly rate..

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★★★★★

“Bought the HSA6400 alarm, and have now completed the...”

Written on: 07/02/2011

Bought the HSA6400 alarm, and have now completed the installation. Overall, very good instructions, but think that there should be more detail re adding additional working sirens (3 in my case), but really liked the simplistic way of being able to easily add additional devices (eg additinal PIR's, door contacts etc)… Read Full Review

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★☆☆☆☆

“not user frendly and a total night mare to fit put...”

Written on: 05/02/2011

not user frendly and a total night mare to fit put back in box, back to shop to get money back… Read Full Review

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★★★★★

“ hi everyone. ”

Written on: 12/01/2011

hi everyone.
buy it buy it buy it.
im a single lady on my own. and needed something to keep me feeling safe when inside, and my house safe knowing no one was in side already waiting for me when returning home.
i put the dvd in my playstation 3 and paused and did what i was told to do after every step. i used the information sheet to look at to answer questions after. i love that you can add more if you like to the system, which keeps the burglars guessing.
super easy honest go for it.
the… Read Full Review

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★★☆☆☆

“Having owned this alarm for over two years, I would...”

Written on: 24/12/2010 by Joe9tee (7 reviews written)

Having owned this alarm for over two years, I would agree with most of the positive comments posted on this site. The system was reasonably straightforward to set up, and functioned impeccably until the second year of operation, when the rather unnerving "Burglar!" phone alert was received whilst away on holiday. This turned out to be a false tamper alert, caused by the batteries in one of the PIR detectors moving slightly and losing contact. Unable to be certain it wouldn't occur again, I… Read Full Review

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Fastalarm's Response to Joe9tee's Review

Written on: 05/04/2012

Do not put duracells in the pir sensors for some reason they are unreliable as you have found out. Any other brand of AAA battery works fine.

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★☆☆☆☆

“What was described as simple to install arrived with...”

Written on: 03/12/2010

What was described as simple to install arrived with 28 pages of installation instructions. It has taken 5 people several days of fiddling around, changing bits and pieces and trying to work out miles and miles of instructions.
Following finally getting it going, the alarm goes off all night and we have had to disconnect it. Also the window alarms do not function on our windows as they are 2cm deep, and one sensor has never worked.
Either we are a particularly stupid family, or this alarm is… Read Full Review

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Guest's Comment

Written on: 14/06/2011

I'd go with the first option

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Fastalarm's Comment

Written on: 05/04/2012

Its much simpler to get someone experienced to install it for you , the same way you get someone to build that infernal flat pack :)

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Aramp's Comment

Written on: 04/04/2012

Honestly? It was a breeze to setup - 30mins all done. Maybe you had a rogue device

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★★★★★

“Great bit of kit, bought it this morning and had it...”

Written on: 11/10/2010

Great bit of kit, bought it this morning and had it fitted and working in 2 hours, everything is wireless, just fit door contacts, PIR's and siren, press learn on each device, which links them to the control panel, enter phone number for it to call if it goes off and thats it!!
Well done Yale!!… Read Full Review

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Catlover2's Comment

Written on: 25/11/2010

I also purchased this great little Yale alarm system along with pet friendly sensors, so it doesn't go off when my cat walks around the house. Recommend these to anyone, you can see them at www.yale.co.uk/acatalog/index.html
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