Written on: 26/04/2013 by andypf (1 review written)
Would't it be good if the real bell box had 24hr flashing l.e.d lights? Iv seen Yale real bell boxes with l.e.d flashing lights for sale from £20+. But i fitted my own flashing l.e.d lights for £7.00.And now I'm fitting my mum's house with Yale . (read more)
Written on: 15/03/2013
My alarm was fitted by a qualified engineer who fitted one for himself. It was OK at first but then I had problems deactivating it.The last time, a couple of days ago,I couldn't disalarm it.I entered the code but nothing worked after I entered the first 2 digits. Then it started going off. Nothing I could do would stop the terrible racket. Not long after it started my neighbours started to appear to find out what was happening. I must admit I panicked a bit.The wall mounted keypad showed all... (read more)
Written on: 30/04/2013
It's the old story, the fitter blaming there tools and equipment rather than the way they fitted it? iv fitted a lot of alarms with no false alarms.
Written on: 11/03/2013
After researching the market for an insurance approved alarm, we opted for the Yale Smart Alarm - obviously the brand speaks for itself and its grade 2 listed. We also needed a GSM based alarm and this is the yale yop of the range alarm. We purchased a complete package via MAP Security in Bristol I believe as recommneded by Yale. They did indeed offer a variety of brands but we stuck to Yale ........ The Smart alarm is a wireless alarm 868Mhz and Grade 2 listed which basically means its for... (read more)
Written on: 26/10/2012 by cheesebell
I have rung customer service 3 times now requesting what number will be displayed on my mobile phone if the alarm is activated. I have tested this and it is not my home phone number that is displayed. All 3 customer service staff have told me it IS my home phone number and when I have told them it is not and if they could please check for me then they hung up. They must not give comprehensive training to customer service and the current staff would rather lie and make up facts as opposed to... (read more)
Written on: 29/10/2012
Hi there, thank you for taking the time to leave a review. To enable us to address some of the concerns you have raised, please email us at sm.support@yale.co.uk with your contact details and we'll then pass this onto our customer relations team who will be able to assist you further. Thank you
Written on: 08/11/2012
It should be your home number UNLESS you have some phone service subscribed by your phone provider , like hiding your number etc.
There is NO provision for the Yale system to send anything other than your own number so in this case it is down to your telephony provider.
Of course fitting security alarms is not within everyones capability.
Written on: 15/10/2012
I bought the Yale HSA6400 premium alarm about 2 years ago and fitted it with the missus one Saturday afternoon. The job took us a couple of hours, this included the 'walk test'(a simple way of confirming that all the sensors are functioning correctly). We've since added 2 extra PIRs and 1 additional door sensor for increased security. This alarm comes with an instructional DVD and a booklet for ease of installation. I've this weekend changed the batteries on the siren, again a relatively... (read more)
Written on: 27/08/2012 by Karllucas (1 review written)
Bought this system from Homebase along with an extra PIR and 2 extra door/window contacts. Setup and Instalation took 1 1/2 hours at most. System phones me or my partner when activated, all sensors are individually named, signal strong enough to work in garage and shed. Instructions are so so so simple to follow. Would highly recommend to anyone (read more)
Written on: 08/11/2012
Indeed a great system
Written on: 26/04/2013
you got riped off going to Homebase, you wold have got a better deal from Yale them selfs.
Written on: 26/04/2013
Home base had a sale on all alarms plus i bought it on one of there weekends where u get 10% off everything so I saved a good 40% on normal price
Written on: 30/04/2013
Even with10% off that's £25 at my Homebase (£250.00). If you'd gone to Yale online it's £135.00 free p&p. It always pay to shop around. Also it's easy to fit comfort L.E.D flashing lights in a real or dummy bell box. Don't pay the £20.00 some companys are asking, you can do it for a lot less.
Written on: 18/07/2012
I bought a Yale Standard Alarm. Instructions are vague and don't explain in detail what to do if this or that happens during setup. Took multiple attempts to set equipment up as keypad refused to be accepted by the siren, and when finally positioned the PIR's didn't register any movement for about a minute (During this time about two grands worth of tools could have been stolen from my workshop) and the door opening alarm failed to sound alarm even though test said that it was functioning... (read more)
Written on: 08/11/2012
Lol why don't you tell us what professional Alarm company you really work for. Unless of course you are unable to actually fit a DIY alarm?
Written on: 18/05/2012
Nice DVD with instillation guide, easy to fit. The only tricky part is to locate the main keypad next to both a power source and telephone point, once you have that sorted, the rest is straight forward gives peace of mind that no one is downstairs when I go to sleep, has never given me any false alarms. (read more)
Written on: 04/04/2012 by aramp (2 reviews written)
Like: Simple to operate, I have purchased key fobs to make it even easier. So simple to set up, any fool could do it - including me. Took 30 mins without watching included DVD or instruction manual. Set the alarm off once, antitamper switch activated - so that works then. Walk test works well, good coverage, I have old property with thick walls, no problem. All in all, good value for money - especially if you buy at the right time Dislike: Siren runs from 4 D size batteries, with no... (read more)
Written on: 30/04/2013
Dear Alexander,
If you go to your local hard wear store, ask them for long life batteries o go on-lines that should last for up to 3 years. hope that helps.
Written on: 18/02/2012 by jasontomkins
purchased yale wireless hsa 6400 system from screwfix & employed first a qualified electrician & then a bt engineer who both failed, tried to speak with yale rep at their h.q but on both occasions was left holding for over 25 mins!, when going back to screwfix for advice jokingly a sales assistant said " yale wireless mate, ya we get aload of these back no f...ker can set'm up !, have now spoken with ADT to buy product by far more professional & the product is of a better build quality (read more)
Written on: 04/04/2012
Really? It comes with a DVD and an instruction manual, I didn't bother with either, just followed the onscreen instructions of the control panel - setup in 30 minutes - it couldn't be simpler. Do you work for the competition?
Written on: 05/04/2012
Sorry to hear your problems Jason - They are easy to install if you know what to do. I can install them in around one and a half hours now as I have installed hundreds. I could have answered your querries.
Written on: 03/10/2012
We had the same problem....We threatened to take MAP SEcurity ( yale distributor) to court over this....Yale sent an engineer to investigate and replace alarm panel in 5days!!!
I wasn't happy BUT I was impressed with the way the situation was resolved..
Written on: 14/11/2012
Just bought one. Besides having to get up a ladder it was easy to install . Not sure what you was doing wrong . I only have a 2 bed flat so maybe you have a 6 bed detached and your front room is half a mike from your bedroom.. Seriously it is east to install if you have a ladder and can use a drill .
Written on: 13/11/2011 by trevor hunt (2 reviews written)
JUST HAD YALE ALARM SYSTEM INTO MY SONS HOUSE (AFTER A BREAK IN) £450 INCLUDING FITTING. FROM THE MOMENT WE CALLED THE FREEPHONE NO AND SPOKE TO JULIE TO THE TIME THE ENGINEER (CHRIS) HAD LEFT IT WAS A VERY PROFESSIONAL AND FRIENDLY SERVICE. SPOKE TO THEM ON THURSDAY AFTER THE BREAK IN AND IT WAS INSTALLED NEXT DAY THANKS TO ALL INVOLVED (read more)
Written on: 05/04/2012
I have installed these for years in Yorkshire. With equal customer service but at a reduced price of £299.
No customer problems or complaints ever any issues easily resolved.
Written on: 30/05/2012
Over £250 to fit a DIY alarm! Yale security point are a total rip off. You can fit a Yale alarm in just over an hour. Wish I could was on that hourly rate..
Written on: 31/08/2012
There are so many companies fitting yale 6400 in a range of 300-350 pounds.You paid at least 100 pounds for the same system.
Written on: 26/04/2013
This should be a leason to all Al arm company's, custumer service cost you nothing. but could cost you a sale?
Written on: 07/02/2011
Bought the HSA6400 alarm, and have now completed the installation. Overall, very good instructions, but think that there should be more detail re adding additional working sirens (3 in my case), but really liked the simplistic way of being able to easily add additional devices (eg additinal PIR's, door contacts etc). (read more)
Written on: 05/02/2011
not user frendly and a total night mare to fit put back in box, back to shop to get money back (read more)
Written on: 12/01/2011
hi everyone.
buy it buy it buy it.
im a single lady on my own. and needed something to keep me feeling safe when inside, and my house safe knowing no one was in side already waiting for me when returning home.
i put the dvd in my playstation 3 and paused and did what i was told to do after every step. i used the information sheet to look at to answer questions after. i love that you can add more if you like to the system, which keeps the burglars guessing.
super easy honest go for it.
the...
(read more)
Written on: 24/12/2010 by Joe9tee (7 reviews written)
Having owned this alarm for over two years, I would agree with most of the positive comments posted on this site. The system was reasonably straightforward to set up, and functioned impeccably until the second year of operation, when the rather unnerving "Burglar!" phone alert was received whilst away on holiday. This turned out to be a false tamper alert, caused by the batteries in one of the PIR detectors moving slightly and losing contact. Unable to be certain it wouldn't occur again, I... (read more)
Written on: 05/04/2012
Do not put duracells in the pir sensors for some reason they are unreliable as you have found out. Any other brand of AAA battery works fine.
Written on: 03/12/2010
What was described as simple to install arrived with 28 pages of installation instructions. It has taken 5 people several days of fiddling around, changing bits and pieces and trying to work out miles and miles of instructions.
Following finally getting it going, the alarm goes off all night and we have had to disconnect it. Also the window alarms do not function on our windows as they are 2cm deep, and one sensor has never worked.
Either we are a particularly stupid family, or this alarm...
(read more)
Written on: 14/06/2011
I'd go with the first option
Written on: 04/04/2012
Honestly? It was a breeze to setup - 30mins all done. Maybe you had a rogue device
Written on: 05/04/2012
Its much simpler to get someone experienced to install it for you , the same way you get someone to build that infernal flat pack :)
Written on: 11/10/2010
Great bit of kit, bought it this morning and had it fitted and working in 2 hours, everything is wireless, just fit door contacts, PIR's and siren, press learn on each device, which links them to the control panel, enter phone number for it to call if it goes off and thats it!!
Well done Yale!!
(read more)
Written on: 25/11/2010
I also purchased this great little Yale alarm system along with pet friendly sensors, so it doesn't go off when my cat walks around the house. Recommend these to anyone, you can see them at www.yale.co.uk/acatalog/index.html
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Written on: 28/06/2010
Being disable I really wanted a system that had a help fuction and good fire alarm option that can call for hell as well as keep me feeling safe while home and while I'm aways.
the Yale HSA 6400 fills all my needs and the DVD thats came with the unit is stunning and really easy to understand, It has stunning Features, masive option for up to 20 devices to be added which mean I can fill all my needs bit by bit if needs be. "Would I recomend this uint You Bet MY Life I would"
GREAT PRODUCT...
(read more)
Written on: 28/06/2010 by Fastalarm (1 review written)
An excellent piece of kit.
I thought I would give my opinion of the systems since I actually install these systems for other people throughout Yorkshire.
I have installed around 300 Yale alarms and their reliability has been exemplarary. Since I provide a full warranty back up I can confirm that I never get called out to misbehaving and faulty systems. Of course some of that is down to my installation expertise and some is down to the intrinsic reliability of the systems themselves....
(read more)
Written on: 26/07/2010
they sound great but any 433 mhz signal can block the door window contacts on the 6200 system..and theres no shock sensors which is dissapointing..there isnt even a way to allow you to wire a shock sensor :(
Written on: 25/05/2010
This is an great burglar alarm for the money. I bought mine from www.quicksafe.co.uk after house owner two doors up bought one from them as they offer comfort LEDs for the working and dummy siren.
The installation took around 3 hours with three extra PIRs. The alarm auto dialler is a great feature and works well.
The outdoor siren is battery powered. I now paln to add a extra remote keypad to arm and dis-arm the alarm system from up stairs.
Delivery was very fast (Next day) and the alarm...
(read more)
Written on: 28/03/2010
After reading a few positive reviews I thought I would give it a go. Tesco direct had a special deal on which made it even more attractive. I set the system up with all the kit in my kitchen(that included the siren/alarm). Expect to get the amber tamper alarm with the cover off!
It was a straight forward installation and I can say that as long as you have a set of ladders you will have NO problem fitting it within 3 hours. Dont be afraid to experiment with the control pad. Without panicing...
(read more)
Written on: 25/02/2010
I have had a yale 6400 alarm installed for over a year now and I have nothing but praise for the system. I wasn't confident installing myself as I didn't have a ladder and didn't want to mess up the programming in case it lead to false alarms or worse no alarm. Fortunately I managed to google and find fastalarms who will install the yale alarms for you. Very friendly chap arrived and installed the system in just a couple of hours. Took plenty of time to explain everything to us. I have just... (read more)
Written on: 28/06/2010
I found this review very helpful because... It was nice to see my name in print by a client happy with my services.. Thank you very much
Written on: 25/02/2010
i had a problem with this alarm,try using a product that works on the same 433.92mhz say a remote control for gates or a garage door.push and hold the remote while the alarm is armed and open a door or window while still holding the remote and the alarm doesnt respond to the door/window being opened.does this happen to anyone else??very worrying as a burgler coud use this method to get in,i have the standard alarm (read more)
Written on: 28/06/2010
This review is absolute and utter rubbish no doubt penned by an alarm company trying to disuade people from fitting their own alarms.
<br/>In reality if a signal at the same wavelength inteferes with the Yale signal it activates the alarm. Therfore any criminals trying the so called system mentioned above would do nothing other than set of the alarm. Exactly the same as if a burglar cut a sensor wire in a wired system with a tamper loop.
<br/>Thes ignorant and scaremongering comments realy annoy me.
Written on: 26/07/2010
no its not as im only 16 years old and dont work for an alarm company...i didnt insult the system at all..the alarm never went off maybe its just my one...but any how its in the bin now sadly..waiting till yale bring out shock sensors and a keypad with a stable wall mount and hidden wire connections
Written on: 30/04/2013
Your lucky, u'v got a remote that do's tow jobs for the price of one lol. See if you can change the frequency on one of the transmitters and receiver?
Written on: 24/02/2010 by chatters (1 review written)
Excellent well designed product, great features.
Took me sometime to get used the programming and appreciate all the different settings that are available.
Be careful the manual is in my opinion misleading. E.g entry delay has to be programmed into the device details not the top level detail in the control panel. So initially I could not achieve an entry delay.
Solution to this was found online very quickly through Yale website.
So - once you have taken time to learn the product its...
(read more)
Written on: 01/02/2010
We bought the HSA6400 from an online company called www.map-security.com after trying to find the deals previously posted @ Homebase.apparently thats a a Jan sale which is now discontinued.
I rang Yale to verify this company was a franchised distributor and that the manufacturers warranty would be valid which they confirmed.
After ordering Wednesday the alarm turned up on Friday..there was a DVD included which I felt was really useful however I got stuck learning in the siren to the...
(read more)
Written on: 27/01/2010
Great alarm, design and build quality. Good value payed £169 at homebase. possible problem is fitting. do not beleive the jokers in these reviews who fitted it in 3 hours. Took me most of the weekend to fit one for my daughter. Problem is complex programming easy to get lost. Also time depends on availability of power and phone lines to feed the control panel. You need a good set of ladders plus cord less drill for fitting siren 20 foot from floor. Pity the Yale help line is not open... (read more)
Written on: 06/04/2010
I found this review very helpful because...Its nice to see someone actually being realistic, ie it could take someone 3 hours alone to actually get the phone line to the location of the new control module.
<br/>I have had the old version of this Yale alarm now for ooow the best part of 7 years and i have never had any problems AT ALL with it. The microphone on the controller has now finaly given up the ghost and rather than put up with part of the system not functioning 100% i am actually going to buy this new ver, If any improvements have been made whatsoever then i know i will be entirely happy with it, I am actually quite looking forward to playing around with the new one truth be told as the mains cable and phone line are already in the correct place so not too much hassle apart from the obvious ladder expedition.
<br/>Thanks for your honest review Guest.
<br/>
<br/>Gary
Written on: 04/04/2012
I guess this depends on your ability and location of tel line and power, but honestly, I did this in one hour.
Written on: 07/01/2010
Found this alarm system very good value but I have run into a problem as the door contacts are not giving me the 20 sec delay when entering the house . Does any one know what could be wrong as i have rang the help line and told to send my query via e-mail. Having done this a few times with out a reply. I found it easy to follow instructions and I set up the system while my husband drilled the walls (read more)
Written on: 28/06/2010
Setting up your door contacts for an entry delay is easy.
<br/>press the PRG button enter your code and press the 'tick' button
<br/>
<br/>You are now in the programming menu.
<br/>Using the up and down arrow buttons select the following options followed by the tick button.
<br/>
<br/>Devices
<br/>
<br/>Edit devices
<br/>
<br/>Now you will see a list of the sensors enrolled in your system.
<br/>
<br/>put the cursor next to your door contact signified by the text DC 01 or whichever number order you learned it in.
<br/>Now press tick and you will be given an option of
<br/>Burglar - omit - entry or 24hr
<br/>Select entry and press tick.
<br/>You will then be offered the chance to name the sensor.
<br/>using the number keys name the sensor..eg front door.
<br/>Then press tick and tick again to confirm settings.
<br/>
<br/>Use the very top grey button repeatedly to get out of the programming menu. Just press until the display reads alarm off.
<br/>
<br/>
<br/>
<br/>
<br/>
<br/>
Written on: 04/04/2012
Or just buy the optional key fob - simple
Written on: 30/04/2013
Did you confirm your commands with the alarm panel? if so you may have to go back to it and check what you entered for you entry/exit times ?
Written on: 04/01/2010
I bought this alarm and am having trouble getting the siren to work and the control box to learn the siren. But I have noticed that the DVD is much clearer at explaining what to do compared to the instruction book. So will try again tomorrow and report back. But it is a great alarm and we got £56 off the rrp at Homebase which was a result. (read more)
Written on: 03/01/2010
can anybody heeeeeelp us we are just having problems we cannot get the siren to work everything eles seems easy and seems a very good alarm , we just need help. (read more)
Written on: 17/11/2009
what a stunning alarm! this was absolutely sublime at alerting me to thieves etc which is useful where i live.
it bordered on the sexual on how good it was, what an alarm!
(read more)
Written on: 11/10/2009
I bought a Yale premium alarm HSA and had it installed in my house in just over 2 hours. I added an extra working siren to protect the rear of the property and two more PIRs to make 4 in total. I liked the part arimg and phone functions. I may upgrade the alarm with an remote keypad for the upstairs too. I bought the system online as I found a supplier who sold the kits with flashing comfort LEDs to show the external sirens are live and working. I would not use a burglar alarm that did not... (read more)
Written on: 17/06/2009 by N A Cooke (1 review written)
The Yale Premium Burglar Alarm is easy to install and with a good set of instructions. (read more)
Written on: 04/07/2011
You have two options with regards to non monitored windows or doors that you leave open.
1) Leave them to be non monitored.
2) Fit Door/Window Yale Devices and pair them to your alarm.
Option2 will give you even more peace of mind especially if fitted to those windows or doors that you most often leave ajar.
Peter Hewitt
phewitt@yalesecuritypoint.co.uk
Written on: 15/06/2009 by ckey1972
Ive just finished installing my Yale Premium Burglar Alarms HSA 6400 and all I can say is WOW.....completed in 3HRS the telecom feature is simply superb! (read more)
Written on: 26/05/2009
Yale Premium Burglar Alarms HSA 6400 Works Great and additional features and items can be added even after the installation. (read more)
Written on: 08/04/2009 by Sttigg (2 reviews written)
Yale Premium Burglar Alarms HSA 6400 is a very good alarm for the price. I fitted mine in around 2 hours. I had 3 additional movement detectors and two panic buttons upstairs and down stairs. We have a dog so I bought one of the Pet friendly alarm versions off the Internet. I like the fact the alarm can be part set at night. Also the telephone dialler is excellent as this will notify you of any alarm activations when away and you can dial in to set the alarm. The website I bought the system... (read more)
Written on: 03/01/2009 by sarahbob (2 reviews written)
Having fitted this Yale Premium Alarm HSA 6400 to my own house in a matter of three hours, I fitted one to my dads bungalow which is where I encountered the problem with the door sensor, however I resolved this quite quickly, repositioned the magnet, the system approved and all worked fine thereafter (just lucky I got away with it the first time!).
I strongly recommend you read the instructions fully before starting and watching the DVD and then following them to the letter.
The system looks...
(read more)
Written on: 04/11/2008 by fastalarms (1 review written)
Fantastic system that competes with fully professional systems at a fraction of the install and running costs. Definately recommended. I would always assume that a remote keypad is needed to complete each install as phone socket and power aren't allways at hand where you want the panel. (read more)
Written on: 28/10/2008 by paperman27 (1 review written)
I have fitted 3 of these Yale Premium Alarm HSA 6400 alarms, one for myself and 2 for neighbours, the one for myself took me 5 hours to fit BUT that was due to my own inability to fully read and follow the instructions. setup is done on a table with all the items laid out ready to be "learnt" into the control panel, once setup is complete the first thing to do is fix the siren box on the wall (thats the bit i screwed up on). the others took me about 1-2 hours each.
go around then and fit all...
(read more)
Written on: 18/10/2008
I found it very easy to install my Yale Premium Alarm HSA 6400 set. I did it from start to finish in 1 HR and im USELESS with my hands. I've fitted 6 altogether for neighbours friends etc. and never had a problem. I highly recomend this product. (read more)
Written on: 22/08/2008
I tried to fit a Micromark Burglar alarm before this Yale Premium Alarm HSA 6400, it was lousy, poor instructions, poor design, non existant support. The Yale system outclassed it in everyway. Alarm was deafening. Batteries last 2 years minimum. It phones you if the alarm goes off. It even covered the garden shed. Brilliant! (read more)
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Fitted_Home_Alarms's Comment
Written on: 17/03/2013
Yale 6400 has soft touch keypad, it could have been caused by one of the buttons getting stuck, if you push it really hard. If you managed to disarm it, it may be back to normal and you should be able to use it without any problems. The installer who fitted it may be able to reconfirm this, or you can always give us a shout.