Homeswapper Reviews - www.homeswapper.co.uk

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Latest Reviews

★☆☆☆☆

“if it ain't broken! ”

Written on: 04/05/2015 by Ians377 (1 review written)

Oh my goodness! The old website was fantastic, i had two successful swaps no problems. I went on to the new home swapper website just out of curiosity as i don't actually want to or need to swap anymore. But the whole format has changed and it is so difficult to navigate through now. It used to be self explanatory now you end up going in circles and ending up nowhere. Whoever is responsible for this new website needs sacking. you are making peoples lives hell. Moving is stressful enough as it… Read Full Review

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Greyjaybee's Comment

Written on: 04/05/2015

Couldn't agree more...it is a disaster.

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★☆☆☆☆

“Nobody seems interested in moving.”

Written on: 02/05/2015 by Shields39 (1 review written)

Since this new website come on stream I have had just three enquiry's. Before I was getting a steady three a week. If it wasn't for the fact my Landlord is paying I could not justify the waste of money… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 25/04/2015 by Rosawood (1 review written)

This new site is a complete waste of time will be taking my details off I will not recommend to anyone… Read Full Review

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Dragonspaced's Response to Rosawood's Review

Written on: 25/04/2015

well with the new site you cannot delete your details, if you log back in it reactivates your account ! proving that it was never cancelled in the first place ...

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★☆☆☆☆

“NEW HOMESWAPPER WEBSITE”

Written on: 24/04/2015 by thomasallan (1 review written)

The new homeswapper website is abysmal. It is not at all user friendly and takes away any control over searching from the user. One might be forgiven for thinking that this is a deliberate ploy to discourage homeswapping! Users can no longer make contact with each using private email. When replies to questions are sent the message centre of the new site it does not recognise that a reply has been sent. It does not matter how technically savvy you are, this new site takes away any control from… Read Full Review

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★☆☆☆☆

“Bring back old site”

Written on: 23/04/2015 by vintagelou (1 review written)

I cannot get to grips with this new site. Absolute rubbish. Would not recommend ever using this service to anyone unless they make huge improvements… Read Full Review

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★☆☆☆☆

“total waste of time”

Written on: 23/04/2015 by hidingbehindthedoor (1 review written)

What a total waste of time, unable to do search and if you do manage you get a messasge saying you cant srnd a message unless you pay. Must have employed bored nursery children to build this site. It doesnt deserve any stars… Read Full Review

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★☆☆☆☆

“waste of time”

Written on: 23/04/2015 by Manuel438 (1 review written)

What a totally useless new homeswapper so difficult to use and you can't leave messages for the homes you actually manage to find as they haven't been able to update they're information. Homeswapper really must do something about this or change back to the old homeswapper… Read Full Review

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★☆☆☆☆

“Pretty much totally useless”

Written on: 22/04/2015 by 395Putnam (1 review written)

The old system which was not brilliant has been replaced with something that basically does not work. It used to email you if someone expressed an interest in a swap. It no longer performs this vital function. Peoples contact details used to be available on the old system and were user controlled for privacy. No contact details are at present available other than through the new web sites own messaging - and of course as I mentioned earlier no email notification of this message is being… Read Full Review

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★☆☆☆☆

“load of rubbish”

Written on: 22/04/2015 by pm007a8933 (1 review written)

can not understand this new site,the old site was much easier to understand,i would expect a lot of people will leave your site and seek other sites,progress is not always best,if it works well in the first place,leave it alone,another dissatisfied customer… Read Full Review

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★☆☆☆☆

“bring back the old homeswapper”

Written on: 22/04/2015

Utter rubbish site now. Please bring back the old site. I can no longer see how long someone has been on the site not answering questions and being a timewaster. The site is awful I have done 3 swaps previously on the site and now feel I have no chance due to the stupid new searches, I can now only choose to view 100 homes and have to reset the button each time or it will only show 15 there are so many homes that are not being shown the site is useless. Cannot believe we pay our rent for it to… Read Full Review

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★☆☆☆☆

“No stars. Terrible website”

Written on: 19/04/2015 by Adelyn314 (1 review written)

Why can't we leave 0 stars?! Homeswapper doesn't deserve 1 star… Read Full Review

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★☆☆☆☆

“Useless website”

Written on: 19/04/2015 by totalwaste (1 review written)

This site is now totaly useless,we should keep sending them complaining emails untill they change it back… Read Full Review

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Dragonspaced's Response to totalwaste's Review

Written on: 25/04/2015

they take a long time to reply to any emails you write to them...
possibly because of the number of people complaining to them.

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★☆☆☆☆

“Why is Home Swapper allowed to carry on?”

Written on: 17/04/2015

Members and Social landlords are paying for this service that does nothing to facilitate mutual exchange. It is not working, it is not admitting it got it wrong and it is still taking money for a service which is not fit for purpose. Terrible!… Read Full Review

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★☆☆☆☆

“Bring back the old way to use Homeswapper ”

Written on: 09/04/2015 by frGreenwood176 (1 review written)

The old way was easy to use .....and much easier to view the areas you wanted and other information . This site gives no information at all , all you get is a message saying 'mine ' or something similar . You can't see where they are ......or what they've got Plus on ''my advert ' it says we want anything from a house , conversion , basement everything when in fact we only want a top floor flat . Also we used to get so many with interest and now we get hardly any at all. I expect this… Read Full Review

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★☆☆☆☆

“Typical Unhelpful reply from Homeswapper”

Written on: 09/04/2015 by oldgaffer (2 reviews written)

Type your response ABOVE THIS LINE to reply -------------------------------------------------------------------------------- Subject: Other -------------------------------------------------------------------------------- 2015 | 03:10PM BST replied: Thank you for your email. Firstly, please accept our sincere apologies for the delay in responding to your query and thank you for your patience. I realise this is a generic email however, over the past week we… Read Full Review

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★☆☆☆☆

“An Aprils fools joke”

Written on: 09/04/2015 by KareemMcGee1986 (1 review written)

That's just what i think of this new site an April fools joke, but it isn't a joke at all, and our Councils pays them for this trash. It used to be a good site it worked really good, and it looks like if we complain to much to there liking, It looks like they put things in your way to stop you using it like at the moment I get awaiting approval from my Council, and I am sure that this was done just a couple of months back… Read Full Review

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★☆☆☆☆

“APRIL FOOLS JOKE? NO MEET THE NEW 'IMPROVED' HOMESWAPPER!”

Written on: 09/04/2015 by Hackett180 (1 review written)

If I could have given this site 0 stars, I would have. Since the new site was launched I have written to Homeswapper several times, read the condescending letter from the CEO of Homeswapper and read hundreds of complaints of the FB page. It seems they have got it very very wrong and are blaming the users for not being able to use the site properly. Tenants, complain to your Landlords, write letters, email and generally bug your housing officers about this site. Maybe that will bring about a… Read Full Review

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★☆☆☆☆

“Contemptible”

Written on: 08/04/2015 by UKLtd (1 review written)

I couldn't access the site after the so called 'improvements' (March 15 ) so I contacted them. First they replied telling me it had been archived since 07 because I hadn't been using it. I contacted them again and informed them that my account hadn't even been created ( by a Southampton City Council employee ) until 3 or 4 Years after that date. They then replied telling me that 07 was a typo and that they could see i'd last logged in 2012, wrong again! I'd been using it regularly up until 2… Read Full Review

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★☆☆☆☆

“TERRIBLE!!”

Written on: 08/04/2015 by ysShepherd1986 (1 review written)

Used to love the old site where you could view any exchange that was on the site. Not happy used to have lots of interest in my house but not any more since the site changed. There was only one thing wrong with the old site and that was you couldn't see who was available to multi swap, now there is an option for multi swap but it doesn't actually work. I've tried to build a few multi swaps up but no one is getting back to me. It's like the site seems to have died as noone is active on there… Read Full Review

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★☆☆☆☆

“The new site is rubbish ”

Written on: 07/04/2015 by Fallon308 (1 review written)

The new site is rubbish you can't search for properties as easy as the old one. rubbish… Read Full Review

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