Holiday Lettings Reviews - www.holidaylettings.co.uk

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Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk
Holiday Lettings www.holidaylettings.co.uk

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Latest Reviews

“PRIVATE ADVERTISERS PAYING ANNUAL FEES ARE BEING...”

Written on: 22/07/2014 by jlBriggs2 (1 review written)

We have been advertising holiday homes on HL web site for several years. Over the last couple of years we have had bad experiences due to the changes to the HL web site which have been for HL’s advantage and control. HL have set up systems on their web site so all their customers’ responses to enquiries have to go through their website email and replied to within 24 hours of receiving an enquiry, otherwise the advertiser is rated low which results in them being lower on the search engines… Read Full Review

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Stuffedbyhl's Comment

Written on: 24/07/2014

You have written a detailed and accurate report on the goings on at HL, and in particular the flood of "good" reviews that have been posted in the last month. It is interesting to note that there have been 50+ reviews (practically all good) in the last month, and a total of 104 in the last year. I am in no doubtthat this has been instigated by HL. Should that be true it is should be reported to Trading Standards. I used to be allowed to post on the HL Facebook page but they blocked me to avoid me pointing this out on their Facebook site.
Perhaps you could take this up on Facebook though you may well be blocked too. I am pleased to note that the Review centre are looking into this and hope they will remove all the entries.

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“Reliable, solid, caring company!”

Written on: 21/07/2014 by Citycentregirl (1 review written)

It is several years since I joined Holiday Lettings and I have never had anything but first class service from their dedicated team of staff. You are treated quickly and respectfully by each and every one of them - even though some requests seem probably a bit stupid to them - they never make you feel it!! Personally, I have signed up with some companies, paid my money and not even had one enquiry - not the case with Holiday Lettings! Keep up the excellent work!!… Read Full Review

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Hlwarning's Response to Citycentregirl's Review

Written on: 22/07/2014

Call me a cynic - but after 18 months of consistently bad reviews there are 23 yes 23 - 4 and 5 star reviews in one day,

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Stuffedbyhl's reply to Hlwarning's Comment

Written on: 25/07/2014

Agreed (see my comment to jBriggs2 above.

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“Fast, easy and efficient...”

Written on: 20/07/2014 by Andicarre (1 review written)

Using holiday lettings was very quick and easy. Responses were very quick and plenty of detail was provided. The secure booking and payment arrangements meant I had no concerns about extra charges being levied, and my security deposit was returned very promptly. There was plenty of choice and variety in the accommodations offered, and something to suit most budgets. I had a great holiday and would confidently recommend Holiday Lettings to friends and family. I will definitely use them again… Read Full Review

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“Easy to use.”

Written on: 20/07/2014 by Dawncr (1 review written)

We found the site very easy to use & contacting the property owner was very good & lots of choice with a choice of prices. Would recommend to a friend. The payment was very easy & straight forward. Once we had contacted the owner the details and information was good. I can't think of anything I would change about the site what so ever… Read Full Review

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“Who Are You?”

Written on: 20/07/2014 by Lindsayah140 (1 review written)

I do not recollect using you. Please advise what accommodation I booked through your organisation? Thank You… Read Full Review

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“Great Location”

Written on: 20/07/2014 by 323McNeill (1 review written)

The apartment was in a superb location and close to tube stations, museums, shopping and eateries. Very nice neighborhood - quiet and safe. The apartment needed some refreshing though the bath and kitchen were renovated and superb. Bedrooms and lounge needed work. However, everything worked and quite comfortable. Rental went fine and communication was excellent… Read Full Review

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“A great way to find and book accommodation”

Written on: 20/07/2014 by SuzCal (1 review written)

Booked with Holiday lettings for a family stay in Bath. The accommodation offered to us was fantastic. It was in a great location with lots of amenities. The basement flat was first class and the owner was so helpful too. We had everything we required for a week's stay in beautiful Bath, just off Pulteney Bridge. My parents and my two children enjoyed our visit as much as myself. Booking was easy and took so little effort. I would thoroughly recommend Holiday lettings for a first class… Read Full Review

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“polite, systematic, well organised and famous”

Written on: 16/07/2014 by korallisvillas (1 review written)

in general, i am happy with HL. it is a very well organised company being stronger with the use/cooperation of tripadvisor. the reviews from our guests work perfect and are useful. i only have to mention that i asked for some 'how was your visit?' cards and i never received any of them for my property listed (id.97794-vila Ianthe). please help me on that! keep up the good work!thank you for giving me the opportunity of renewing the anual subscription by offering a spotlight for free every time… Read Full Review

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“Eccellente”

Written on: 15/07/2014 by Giufra (1 review written)

Affitto da due anni il mio appartamento in centro a Firenze tramite Holiday lettings; ottimo sotto tutti i punti di vista. Lo consiglio… Read Full Review

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“Secure loads of bookings via this site!”

Written on: 15/07/2014 by highviewholidays (1 review written)

Holidaylettings is an easy website to use and as it's part of TripAdvisor ensures that many holidaymakers are viewing your properties. Their commision is low and I only use them and 1 other website to advertise my cottage. I don't use an agency as there's absolutely no need. Holidaylettings allows me to get maximum occupancy without paying a large commission to a third party… Read Full Review

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“Questionable Property Listings - actual reviews hidden”

Written on: 15/07/2014 by TAMILRAJAN (2 reviews written)

Had an experience of booking a property which had a negative rating, but the owner had smartly created duplicate listing of the same property which did not have the negative rating. Upon noticing this, brought the same to the notice of Holidaylettings. They have not taken steps to correct. Within 24 hours of booking, I had to decide to cancel due to the negative rating. My refund was refused and I was told to deal with the owner. Very bad bitter experience… Read Full Review

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“Letting people know you have a holiday letting”

Written on: 14/07/2014 by Lindabarnes (1 review written)

Holiday lettings offers great exposure to guests who are looking for you. I find the link with trip advisor the greatest advantage as reviews are such an important tool, and they are trusted by potential guests and often make the difference. I don't use the on line booking and deal with guests directly as I am not keen on the preset responses and reminders but I am sure they work well for some with more than one property. The format for the website is straight forward and easy to use and… Read Full Review

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“Good customer service, easy portal, tripadvisor...”

Written on: 14/07/2014 by ElisabethMacKinnon (1 review written)

Good customer service, easy portal, tripadvisor association… Read Full Review

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“The best site for your properties!”

Written on: 14/07/2014 by oilvus (1 review written)

When I decide to published my property advert on this site, that was the best decision I have made. Almost all booking I have over this site, and I am very thankful to holiday lettings team to provide me excellent services. I have already recommended this site to my friends, and their experiences with this site is also very good. Holiday lettings team, thank you once again to provided me a chance to be very successful in my business. Silvio… Read Full Review

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Stuffedbyhl's Response to oilvus's Review

Written on: 14/07/2014

Call me a cynic - but after 18 months of consistently bad reviews there are 23 yes 23 - 4 and 5 star reviews in one day, all written by people making their first review on this site. Looks much like a concerted campaig n by someone to try and restore HL's reputation - I wonder who organised it!

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“Watch this space! Something is wrong somewhere, see below!”

Written on: 14/07/2014 by RayBignall (1 review written)

This year has been the worst year of trading through HL for me. The quality of the inquiries has been poor. The new payment protection plan decals dominate the whole site and are detremental to all your long term landlords, who feel that not to have pp on their add demeans them as hosts, where in effect they offer much more experience, management skills,a successful proven customer relations package and entrepreneurial drive. Many of the new found landlords will prove to fall down on alot of… Read Full Review

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“Easy and quick process”

Written on: 14/07/2014

The website was easy to use, included all the relevant information and was good at keeping me informed about my booking. Overall happy with the process. Would recommend to anyone looking for a break away in the country… Read Full Review

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“Easy and Convenient ”

Written on: 14/07/2014 by TheGarratt (1 review written)

While similar to sites like AirBnB for seeing what's about, I've found it better in that the availability of venue is already on the site, and can be booked there and then. I also liked the fact that I could contact the owner to find out further details, while at the same time getting them to unlist it as being available for a few days, before making the booking itself. The filters on the website for what each venue has/hasn't got was also useful (as I was particularly looking for somewhere… Read Full Review

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“Top-notch holiday letting site”

Written on: 14/07/2014 by Hi-de-hi (1 review written)

After two seasons using Holiday Lettings I can happily confirm this is an excellent lettings site producing full bookings for my property and, more importantly, great feedback from guests who also found the site easy to use. Holiday Lettings charges are very reasonable for the services they provide and now, as part of the Tripadvisor family, I am receiving inquiries and bookings from all over the world. I would highly recommend Holiday Lettings… Read Full Review

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“Does the Job”

Written on: 14/07/2014 by ellerhowlakedistrict (1 review written)

We take one third of our bookings via Holiday Lettings, so good return on investment. Advert looks good and like the link to Trip Advisor. Recent changes have meant that it is more difficult to access a staff member by phone (one email has gone unanswered too!). Unheralded IT innovations have presented some hiccups. If you do manage to speak to a representative they are helpful and personable and problems are sorted out very quickly… Read Full Review

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“Fantastic Rental Agency that has produced positive...”

Written on: 14/07/2014 by npurdy (1 review written)

Since entering the Self Catering rental market in 2012 I can only offer 100% praise to the company that has attributed to over 95% of my business income. Yes, they are a superb online business, but I must concur with other contributors, ( see Trust Pilot) that responses to advertisers concerns does leave somethings to be desired. When I refer to advertisers concerns I am alluding to telephone and e-mails requests for queries to be answered and addressed within an acceptable time frame. YOUR… Read Full Review

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