T-Mobile Broadband www.t-mobile.co.uk Reviews

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44.4% of users recommend this

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★☆☆☆☆
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“the most bad ever internet ”

Written on: 16/03/2013

i hate t mobile they cheat me first month they give me good speed then become very slow .. i phoned them many times they sort the problem for couple of days then back slow verrrrrrrrrrrrrrry slow .very bad costumer services ever spent a lot of money phoning them on 08 etc then no solution . (read more)

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★☆☆☆☆
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“The Worst Broadband I've Ever Seen”

Written on: 06/12/2012 by sad100

I have HUAWEI E3131 PAYG Broadband dongle with T-Mobile @ 30 days for £15. I have many days of the paid month. Now it is around ZERO speed. Today I have tried to open uswitch, broadbandwatchdog and moneysupermarke broadband speed test pages to check speed but not able to run tests due to its worst speed. Also tried to check some news but no ssuccess.Totally Misleading & fallacious advertisement, Waist of time and money. (read more)

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Pattibod's Response to sad100's Review

Written on: 03/04/2013

I've got the same problem. I'm in the UK for 2 weeks, have bought a dongle, and paid £15 for 30 days. Now 5 DAYS IN they've told me I've used 80% of my 'fair use policy' - this wasn't mentioned when I bought the dongle the only words I heard were "unlimited". Nothing unlimited about that. I'll now have to buy MORE as I've got another 10 days here and need an internet connection - this is also proving to be unreliable, slow and dropping out far too often for my liking. Can't wait to get back home to my trusty WIFI. Not something I would recommend to anyone coming here.

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★★★☆☆
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“Unreliable Broadband”

Written on: 18/04/2012 by SophieP (1 review written)

I decided on T-Mobile for my broadband and a pay per day option. Someone had recommended T-Mobile to me for good reliability. However my experience was not good. The broadband did not connect frequently, even after I had searched and checked the broadband reception for my area. The internet would cut out at the worst times, for instance when I was half way through a purchase. (read more)

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“Rubbish and should be avoided at all cost”

Written on: 07/06/2011 by Errol_Williams (4 reviews written)

Rubbish and a waste of money. T-mobile advertises their mobile broadband internet service as being "unlimited" which is nothing but false advertisement that misleads the consumer. Why the advertising standards has not but a stop to these false advertisements is beyound belief. I've found the T-mobile mobile braodband internet service extremely limited: 1. Slow limited internet speed. 2. Images look blurry while surfing the internet. 3. Advertised as unlimited - but you have a 500MB - 1GB... (read more)

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★★★★☆
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“The T mobile Web and Walk mobile broadband is easy to...”

Written on: 23/04/2009 by indecisive (91 reviews written)

The T mobile Web and Walk mobile broadband is easy to setup, simply add insert the sim card and plug in the usb, after that your practically up and running.

I did have a few problems trying to work out how to top up, since I had no internet I was unable to read the Online help but i eventually found in the instructions to text instructions to 150. BA for balance, VO for voucher, this is the one i needed to enter the voucher.

After topping up I had to unplug and plug back in before I could... (read more)

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“I dont really like t-mobile beacause of the number of...”

Written on: 16/03/2010

I dont really like t-mobile beacause of the number of hours you can use on the internet i think they should consider unlimited internet accees it would make it worth buying but just know i think they should just end there internet systems over the world and update unlimited internet access. (read more)

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“FOUND ! The Uk ' s Most Expensive Mobile Broadband ??”

Written on: 09/07/2009 by amfawcett (5 reviews written)

FOUND ! The Uk ' s Most Expensive Mobile Broadband ??

In February 2009 I purchased a T-Mobile Dongle and ShareDock from the York T-Mobile shop. After just over two weeks the unit ceased to work. After several phone calls I took it back to the shop from which I purchased it and was told that as it was more than 14 days old it needed to be returned for repair. I was given the telephone number to call T-Mobile (at 10p per minute) and after some delay got to speak to an operator. I was told that... (read more)

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Yellowtimechris's Response to amfawcett's Review

Written on: 11/07/2009

I found this review helpful because... I have tried other networks on a mobile dongle and was going to try T-Mobile, but now I won't considering they advertise it as unlimited usage, but with a fair usage policy of 3GB a month, I decline to accept a contract with T-Mobile.
<br/>Good luck on trying to get things sorted amfawcett, would like to know what the reception was like when it worked and if it dropped the connection at any time.

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Kashdkh's Response to amfawcett's Review

Written on: 08/10/2009

This "review" has nothing to do with the modem stick - it's just a rant aboyut a bad customer service experience which you can get with any mobile provider to be honest. I've been with T mobile for more than a year and it works very well.

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★★★★★
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“Overall the T-Mobile USB modem stick is very good i...”

Written on: 15/12/2008 by naz26 (15 reviews written)

Overall the T-Mobile USB modem stick is very good i had the dongle which caused more problems. The speeds are good, internet access move just as fast as on any home broadband line connection.I have had the orange icon 225 and the vodafone usb stick and had internet access and speed problems with both. Although i have no 3G access the other options available like HSDA and UMTS ensure my access is flawless the majority of the time.And when i did have problems T-Mobiles customer support were... (read more)

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“I really like my t-mobile dongle - it's reasonably...”

Written on: 31/07/2010

I really like my t-mobile dongle - it's reasonably fast and connects most of the time without problem. I did have a hard time getting rid of the content lock but a bit of googling turned up 'no lock solutions' who sorted it for me. One thing I would say though is that it's not a good idea to use these dongles to watch bbc iplayer etc - you'll soon run past the fair usage policy (I mean really quickly). The same goes for downloading stuff (well, films and such) - it's just not intended for... (read more)

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