T-Mobile Broadband Reviews - www.t-mobile.co.uk

Click here if this is your business
★★☆☆☆
1.7 / 5
31% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
T-Mobile Broadband www.t-mobile.co.uk - Ask a question now

Media Gallery for T-Mobile Broadband www.t-mobile.co.uk

T-Mobile Broadband  www.t-mobile.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“no balance”

Written on: 09/06/2014 by Gardner435 (1 review written)

constantly ringing these people with a problem,never get anybody who can speak english,if you can get through youre fobbed off to somebody else ,and can anybody tell me when you buy say 30 days internet for £15 quid , runs out after 1 hour and you spend the rest of the month with that stupid t.mobile fair use policy popping up in the middle of doin somethin !!!also can anybody tell me how the hell youre supposed to find out how many days usage you have left after youve bought say 30 days and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“what a load of />?^%$"£”

Written on: 29/10/2013

constantly loosing connection ,cant top up ,cant access my balance it says error and not available,cant call customer service it costs a fortune and they all speak in a foreign language,absolute terrible rubbish ,when you buy a months broadband it runs out in two days and you cant top up until its ran out ,total junk and very frustrating t mobile sucks i wish tesco monile would bring out a dongle there phone tariffs are brill ,take an example t mobile… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ Fair Use Policy changed”

Written on: 17/08/2013

Well i didnt mind t mobile when the fair use policy was when you went over your limit you could only watch movies between 12-00-16-00. But now it it this, You've now gone over your Fair Use Policy. For the remaining time purchased, you can continue to browse and email, but other services such as video won't work. So after my first day i have gone over my usage and i cant watch any youtube videos, movie's ect...... what a joke. so i have about 27 days left with no movie access. Never will i… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Absolute Rubbish !!”

Written on: 07/08/2013

Slowest speeds ever. Absolute nightmare. Definitely trying another provider next month when my 15 days is up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“the most bad ever internet ”

Written on: 16/03/2013

i hate t mobile they cheat me first month they give me good speed then become very slow .. i phoned them many times they sort the problem for couple of days then back slow verrrrrrrrrrrrrrry slow .very bad costumer services ever spent a lot of money phoning them on 08 etc then no solution… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The Worst Broadband I've Ever Seen”

Written on: 06/12/2012 by sad100 (1 review written)

I have HUAWEI E3131 PAYG Broadband dongle with T-Mobile @ 30 days for £15. I have many days of the paid month. Now it is around ZERO speed. Today I have tried to open uswitch, broadbandwatchdog and moneysupermarke broadband speed test pages to check speed but not able to run tests due to its worst speed. Also tried to check some news but no ssuccess.Totally Misleading & fallacious advertisement, Waist of time and money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pattibod's Response to sad100's Review

Written on: 03/04/2013

I've got the same problem. I'm in the UK for 2 weeks, have bought a dongle, and paid £15 for 30 days. Now 5 DAYS IN they've told me I've used 80% of my 'fair use policy' - this wasn't mentioned when I bought the dongle the only words I heard were "unlimited". Nothing unlimited about that. I'll now have to buy MORE as I've got another 10 days here and need an internet connection - this is also proving to be unreliable, slow and dropping out far too often for my liking. Can't wait to get back home to my trusty WIFI. Not something I would recommend to anyone coming here.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★☆☆

“Unreliable Broadband”

Written on: 18/04/2012 by SophieP (1 review written)

I decided on T-Mobile for my broadband and a pay per day option. Someone had recommended T-Mobile to me for good reliability. However my experience was not good. The broadband did not connect frequently, even after I had searched and checked the broadband reception for my area. The internet would cut out at the worst times, for instance when I was half way through a purchase… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rubbish and should be avoided at all cost”

Written on: 07/06/2011 by Errol_Williams (5 reviews written)

Rubbish and a waste of money. T-mobile advertises their mobile broadband internet service as being "unlimited" which is nothing but false advertisement that misleads the consumer. Why the advertising standards has not but a stop to these false advertisements is beyound belief. I've found the T-mobile mobile braodband internet service extremely limited: 1. Slow limited internet speed. 2. Images look blurry while surfing the internet. 3. Advertised as unlimited - but you have a 500MB - 1GB… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“The T mobile Web and Walk mobile broadband is easy to...”

Written on: 23/04/2009 by indecisive (91 reviews written)

The T mobile Web and Walk mobile broadband is easy to setup, simply add insert the sim card and plug in the usb, after that your practically up and running.

I did have a few problems trying to work out how to top up, since I had no internet I was unable to read the Online help but i eventually found in the instructions to text instructions to 150. BA for balance, VO for voucher, this is the one i needed to enter the voucher.

After topping up I had to unplug and plug back in before I could access… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I dont really like t-mobile beacause of the number of...”

Written on: 16/03/2010

I dont really like t-mobile beacause of the number of hours you can use on the internet i think they should consider unlimited internet accees it would make it worth buying but just know i think they should just end there internet systems over the world and update unlimited internet access… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“FOUND ! The Uk ' s Most Expensive Mobile Broadband ??”

Written on: 10/07/2009 by amfawcett (5 reviews written)

FOUND ! The Uk ' s Most Expensive Mobile Broadband ??

In February 2009 I purchased a T-Mobile Dongle and ShareDock from the York T-Mobile shop. After just over two weeks the unit ceased to work. After several phone calls I took it back to the shop from which I purchased it and was told that as it was more than 14 days old it needed to be returned for repair. I was given the telephone number to call T-Mobile (at 10p per minute) and after some delay got to speak to an operator. I was told that a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Yellowtimechris's Response to amfawcett's Review

Written on: 11/07/2009

I found this review helpful because... I have tried other networks on a mobile dongle and was going to try T-Mobile, but now I won't considering they advertise it as unlimited usage, but with a fair usage policy of 3GB a month, I decline to accept a contract with T-Mobile.
<br/>Good luck on trying to get things sorted amfawcett, would like to know what the reception was like when it worked and if it dropped the connection at any time.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kashdkh's Response to amfawcett's Review

Written on: 08/10/2009

This "review" has nothing to do with the modem stick - it's just a rant aboyut a bad customer service experience which you can get with any mobile provider to be honest. I've been with T mobile for more than a year and it works very well.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★★★

“Overall the T-Mobile USB modem stick is very good i...”

Written on: 15/12/2008 by naz26 (15 reviews written)

Overall the T-Mobile USB modem stick is very good i had the dongle which caused more problems. The speeds are good, internet access move just as fast as on any home broadband line connection.I have had the orange icon 225 and the vodafone usb stick and had internet access and speed problems with both. Although i have no 3G access the other options available like HSDA and UMTS ensure my access is flawless the majority of the time.And when i did have problems T-Mobiles customer support were… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I really like my t-mobile dongle - it's reasonably...”

Written on: 31/07/2010

I really like my t-mobile dongle - it's reasonably fast and connects most of the time without problem. I did have a hard time getting rid of the content lock but a bit of googling turned up 'no lock solutions' who sorted it for me. One thing I would say though is that it's not a good idea to use these dongles to watch bbc iplayer etc - you'll soon run past the fair usage policy (I mean really quickly). The same goes for downloading stuff (well, films and such) - it's just not intended for that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview