Fonebank Reviews - www.fonebank.com

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★★★★☆
3.9 / 5
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“Fantastic Australian service”

Written on: 20/11/2014 by 55Whitehead (1 review written)

Sent my phone off on a Wednesday and received my cheque by Monday the only company that was willing to give a decent amount ($306) for a phone only a year old and originally priced at $900 in very good condition, every other company was offering $180 also had an enquiry as well and received a reply within the day. Fast and reliable service would recommend to anyone… Read Full Review

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“Did Everything they said they Would ”

Written on: 17/06/2014 by 260Jenkins (1 review written)

Can't fault this company. Have used them many times and each time the service and speed has been exceptional. Can't rate them highly enough. Highly recomemd… Read Full Review

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“Everything they said they did.”

Written on: 16/06/2014 by Bearlin (1 review written)

Efficient, clear and easy. Paid so promptly I was amazed. The instructions were written in clear English even I could understand so not just for the experienced techie. The price quoted was not the very highest I found on line but was next best and seemed to not quibble about condition and had much better reviews. The postage labels were easy to print and clear about what had to be done, what to include, type of packaging to use and reminders about the postage records to get. Overall… Read Full Review

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“Excellent service and price - would defintely recommend”

Written on: 09/06/2014 by debslav (1 review written)

I used Fonebank last week for my iphone 4s and received my money within 3 days. They kept me informed every step of the way and I had no issues with them - so I would definitely recommend them. A very easy and trouble free experience!… Read Full Review

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“These Guys are Brilliant”

Written on: 05/06/2014 by Miller304 (1 review written)

I can't believe these reviews. I have used this company tens of times over the last five or six years and they have been spot on. Prompt service and decent customer care… Read Full Review

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“Excellent”

Written on: 16/07/2013 by Annaanew4 (1 review written)

Any phone off saturday, received Monday and check arrived Tuesday. Excellent service! !! Would definitely deal with again Would exponent to family and friends… Read Full Review

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“Very Happy - Cracking Service”

Written on: 06/05/2013 by GGadget (1 review written)

Sent two HTC Desire's into Fonebank and got paid within two days. Very straightforward!… Read Full Review

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“Fonebank-does what it says on the tin”

Written on: 17/04/2013

I sold my old phone through these people, got the best price without any hitches AND they only wanted the phone not all the bits and pieces that other companies insist upon. The cheque arrived within a few days, a pleasure to deal with. Highly recommended… Read Full Review

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“USED MANY TIMES”

Written on: 25/01/2013

Sent quite a few phones into them over last few years and pay what is quoted and quick and efficient service and properly most honest company that buy phones… Read Full Review

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“Quick and efficient”

Written on: 04/10/2012

Fonbank were offering a very good price compared to other companies. Decided to use the special delivery option as the phone was worth over £50. Posted it about 3.30 on Monday afternoon, received an email on Tuesday early afternoon to say it had been received and the money would be in my account in two days. Just checked (Thursday morning) and the money is there. Very pleased with the prompt payment. I had never used a phone recycling company before and was quite nervous about it but… Read Full Review

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“Great”

Written on: 03/10/2012

I've been really impressed with the service from fonebank. I live near Holborn so dropped off my old mobile on my way home (no postage fees!). The next day I received an email to say that my cheque was in the post and the following day I received the cheque. According to a price comparison site, it was giving me the best deal too. They didn't reduce their offer price either for minor scratches on my phone… Read Full Review

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“Wow, that was quick”

Written on: 01/10/2012 by Huxter34 (1 review written)

Sent my Iphone 4 off registered delivery on Saturday a.m. Monday lunchtime, got an emai lsaying cash has been put in my account & will be cleared in 2 days max. Genuinely surprised and delighted with the turnaround time and getting a good deal for my phone As most of the companies offering this service have similar prices, I will be using these guys again even if their price isn;t as good next time round, at least I know now from experience you get paid quick and the amount stated… Read Full Review

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“Recycling with Fonebank”

Written on: 22/05/2012

Fast, reliable and honest. Best prices and very quick, very pleased. Thanks Fonebank. Also have really friendly Receptionist, dropped off a few phones now and always smiley :)… Read Full Review

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“Fantastic:)”

Written on: 29/03/2012

This is the best service I have ever had all sent off and cheque returned in 3 days and they sent me more money than I thought I would get from their site. This has made my week!!!!… Read Full Review

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“Super swift service - no hassle”

Written on: 10/03/2012

Recommended to fonebank by lady at Lloyds TSB - On website easily found prices for two phones, completed & submitted form, received prompt confirmation of acceptance and price; posted package special delivery Wednesday 5pm, receipt of phones confirmed on Thursday,cheque arrived Saturday. How good is that! Excellent. Will certainly recommend to friends. Very happy bunny!!!!… Read Full Review

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“Fantastic Service!”

Written on: 10/01/2012 by NicolaC (1 review written)

I sent my phone back to them on a Thursday, recorded delivery, and they emailed me the next day to say they had received it and that my BACS payment will be made in 2 business days. It is now Tuesday morning and I have received the money. Brilliant communication on their part, great service, recommend to everyone!… Read Full Review

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“Brilliant!!”

Written on: 10/12/2011 by jenrob (1 review written)

I have used fonebank.com in the past but last time I recycled I used another company… Read Full Review

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“perfectly happy”

Written on: 19/11/2011 by jcputney (1 review written)

two mobiles, price offered was the best, freepost, email the following day to say cheque on the way, which arrived the next morning. hard to fault really, it is the second time I have used them, and would use them again today. also used O2 recycling, and had a similarly good experience… Read Full Review

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“excellant service best rate”

Written on: 18/11/2011 by lesley30 (1 review written)

My son told me to use Mazuma but on checking the price offered Fonebank was alot better I was rather worried about a couple of the reviews, but went ahead and sent my phones,one the case was rather scratched on so I did not think I would get the full rate offered, I sent the phones on Monday by special delivery, on Wednesday I recieved a email telling me a cheque had been sent by first class post for the full amount I was still slightly dubious but the cheque arrived today(Thursday) dont… Read Full Review

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“Fantastic service and value for money”

Written on: 09/11/2011 by pinklady29 (1 review written)

Having seen adverts for trading in phones but never getting around to doing it i decided with Xmas coming up now would be a good time. I checked other sites which were more well known however Fonebank was the highest payer for all of the phones I had. You have to use your own envelope which speeds up the process and they offer 2 options for postage, free or special delivery. I had previously been slightly dubious however I was delighted to see that after 3 working days of posting, the full… Read Full Review

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